Title: West Lake Hillview International Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # West Lake Hillview International Hotel West Lake Hillview International Hotel offers a peaceful retreat with rooftop views, garden surroundings, and spa facilities in Xihu ## Photo gallery for West Lake Hillview International Hotel ![Restaurant - West Lake Hillview International Hotel (Hangzhou)](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w647h440x6y0-c1776b6a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - West Lake Hillview International Hotel (Hangzhou)](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/40c85aed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, blackout drapes, cribs/infant beds, free wired internet - West Lake Hillview International Hotel (Hangzhou)](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/8cad910d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - West Lake Hillview International Hotel (Hangzhou)](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/4f2c8bac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - West Lake Hillview International Hotel (Hangzhou)](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/a92460e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at this Xihu property with a rooftop terrace and garden. Enjoy on-site shopping, a sauna, spa tub, and two Chinese restaurants. Complimentary breakfast buffet and wired internet access complete the experience. ## Reviews 7.4 Good ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2494267&PinnedHotelID=2494267&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 17 of 17 rooms ### View all photos for Family Friendly Room - Mountain-View (Bathtub) ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/5a20b612.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Friendly Room - Mountain-View (Bathtub) - Sleeps 3 ### View all photos for Standard Room, Hill View ![Standard Room, Hill View](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/a7cc7880.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Hill View ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - 323 sq ft - Hill view - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Room, Hill View ![Deluxe Room, Hill View](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w837h558x0y1-7abb6d3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Hill View ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - 624 sq ft - Hill view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### Romantic Star Obervation Room ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - Sleeps 3 - 1 King Bed ### View all photos for 180 Mountain Garden Room ![Room, Mountain View](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/ea60c0ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 180 Mountain Garden Room ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Royal Suite ![Royal Suite | Living area](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w837h558x1y1-b885cd60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - Sleeps 3 - 1 King Bed ### View all photos for Suite Duplex ![Suite | Living area](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w838h560x2y1-10d79389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Duplex ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - Sleeps 3 - 1 King Bed ### Garden view room ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - 431 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w835h556x0y1-3d977c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LCD TV Cribs/infant beds Blackout drapes/curtains Private bathroom Minibar Free bottled water Digital channels - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Cozy 2-bed Room ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/de1cb674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy 2-bed Room - Sleeps 2 ### View all photos for Queen Room With Mountain View ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w659h440x0y0-91317fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room With Mountain View - Sleeps 2 ### View all photos for Yuhuang Multi-level Suite ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/w659h440x0y0-91317fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yuhuang Multi-level Suite - Sleeps 2 ### View all photos for Deluxe 2-bed Room ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/2833aff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 2-bed Room - Sleeps 2 ### View all photos for Superior Twin Room With Mountain View ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/e4e8daa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room With Mountain View - Sleeps 2 ### View all photos for 2-bed Room ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/12a284a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-bed Room - Sleeps 2 ### View all photos for Special Single Room ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/eaeee8d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Single Room - Sleeps 1 ### View all photos for Guestroom - Triple Occupancy, Mountain-View (Bathtub) ![Minibar, blackout drapes, cribs/infant beds, free wired internet](https://images.trvl-media.com/lodging/3000000/2500000/2494300/2494267/34125310.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guestroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-West-Lake-Hillview-International-Hotel.h2494267.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-West-Lake-Hillview-International-Hotel.h2494267.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.22303%2C120.14343&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EP9bFY4hTx70ftpgE6bW9LFvBGQ=) 37 Lianghuafeng Road, Yuhuang Mountain, Hangzhou, Zhejiang, 310001 #### What's nearby - China National Silk Museum \- 15 min walk \- 1.2 km - West Lake \- 15 min walk \- 1.3 km - Hangzhou Zoo \- 19 min walk \- 1.6 km - Leifeng Pagoda \- 2 min drive \- 1.8 km - Hupao Valley Spring \- 2 min drive \- 2.1 km #### Getting around - Wushan Square Station - 3 min drive - Hangzhou Station - 13 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive #### Restaurants - ‪星巴克咖啡(杭州雷峰塔商业街店) - ‬14 min walk - ‪翠雨厅茶室 - ‬3 min drive - ‪南山人家 - ‬19 min walk - ‪浙里本味 - ‬3 min drive - ‪Starbucks - ‬15 min walk ## About this property ### West Lake Hillview International Hotel Luxury boutique hotel near West Lake A free breakfast buffet, an airport shuttle, and a rooftop terrace are just a few of the amenities provided at West Lake Hillview International Hotel. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free in-room wired internet, and guests can find other amenities such as shopping on site and a garden. You'll also enjoy the following perks during your stay: - Swimming pool - Free self parking - Breakfast (surcharge), train station pick-up service, and ATM/banking services - Massage treatment rooms, free newspapers, and luggage storage Room features All 189 rooms include comforts such as air conditioning, in addition to thoughtful touches like free internet and minibars. Extra conveniences in all rooms include: - Bathrooms with free toiletries - LCD TVs with digital channels - Children's slippers and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/5000000/4510000/4507800/4507709/8cd707c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Hangzhou Xihu District Xihu - Free WiFi - Restaurant - Breakfast available - Business services 7.0 Good 12 reviews CA $77 CA $89 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4507709&PinnedHotelID=4507709&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/108000000/107370000/107368100/107368043/b141eb58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baoshi Hotel Xihu - Parking included - Breakfast available - Business services [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=107368043&PinnedHotelID=107368043&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/109000000/108580000/108574200/108574180/916a9bf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### West Lake Teavilla Xihu - 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Pool - Parking included - Free WiFi - Restaurant CA $74 CA $86 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=33282423&PinnedHotelID=33282423&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1119800/1119732/6826c190.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Metropark Hotel Hangzhou Shangcheng - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 208 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1119732&PinnedHotelID=1119732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet ### Parking and transportation - Airport shuttle available - Train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times - Free self parking on site - Limited onsite self parking ### Food and drink - Breakfast available for a fee: CNY 50 per person - A bar/lounge ### Restaurants on site - Western Restaurant ### Things to do - Arcade/game room - Gym - Hot tub - Library - Pool - Sauna - Shopping ### Family friendly - Arcade/game room - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center - Meeting room ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Spa - Massage - Spa treatment rooms ### Accessibility - Elevator ### More - 5 floors - Built in 2007 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Crib ### Bathroom - Children's slippers - Free toiletries - Private bathroom - Soap ### Entertainment - LCD TV with digital channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Phone ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 12:30 PM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Breakfast fee: approximately CNY 50 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Mobile payment options include: Alipay and WeChat Pay This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Hillview International Hillview International Hotel West Lake Hillview International West Lake Hillview International Hotel West Lake Hillview International Hotel Hangzhou West Lake Hillview International Hangzhou West Hillview International West Hillview Hotel Hangzhou West Lake Hillview International Hotel Hotel West Lake Hillview International Hotel Hangzhou West Lake Hillview International Hotel Hotel Hangzhou ## Frequently asked questions ### Does West Lake Hillview International Hotel have a pool? ### Is West Lake Hillview International Hotel pet-friendly? ### How much is parking? ### What time is check-in at West Lake Hillview International Hotel? ### What time is check-out at West Lake Hillview International Hotel? ### Where is West Lake Hillview International Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## West Lake Hillview International Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 7.2 Staff & service ### 4.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 12 8 - Good 15 6 - Okay 5 4 - Poor 3 2 - Terrible 5 ## Reviews ### 2/10 Terrible #### B Nov 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not very convenient It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception was empty at the time of check-out. We had to wait for 10 - 15 minutes before someone could attend to us. ##### B Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Ayman, Egypt Apr 10, 2015 Disliked: Cleanliness, staff & service #### Location is good. but hotel is not as expected Not as expected in a touristic area.. staff does not speak English at late night and lights are so dimmed. ##### Ayman ### 8/10 Good #### Ali Rizvi, Boston, MA Apr 28, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort IT is a nice hotel with excellent rooms. ##### Ali Rizvi ### 2/10 Terrible #### MZUS Feb 27, 2014 Disliked: Staff & service #### Disaster - don't go there I arrived the hotel late evening, although I had a booked confirmation they didn't not have me on files, I had to beg and plead to get a room. The staff doesn't know one word in English, and was not able to help. I went in the morning to the gym (in another building), all the building was power off and I had to search in the dark. When I got back to the room, there was not boy water ! No hot water !!!!!!!! Restaurant served terrible food Don't go there, sleep in a car if you have to, it would be much better ##### MZUS ### 8/10 Good #### T.M, 中国 Dec 11, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### クラシックナ部屋 今回初めての宿泊（出張）ですが、全体的なホテルの施設は問題無し。但し、リゾート的なホテルなので場所が市内より離れており、車がないと移動が困難。周辺は特にコンビニ等も無し。休暇であれば、利用は問題ないかと。 ##### T.M ### 8/10 Good #### Nacho, Shanghai Oct 4, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rodeado de vegetacion. Muy tranquilo. Nada mas llegar valoras el silencio y la exhuberante vegetacion que te rodea. Estas a 20 minutos andando del westlake y la ciudad. Viviendo en el ajetreado Shanghai, este lugar es un escape ideal para nosotros. Volveremos. ##### Nacho ### 8/10 Good #### Did, France Jul 30, 2013 Liked: Cleanliness, staff & service #### Une bonne alternative pour etre un peu a l'ecart En negatif, la clim, pas assez forte et un peu eloignee du centre. En positif, le bon rapport qualite prix. ##### Did ### 8/10 Good #### 光子, 上海浦东 Jul 17, 2013 Liked: Staff & service, property conditions & facilities, room comfort #### 酒店环境，设施都可以。 酒店白色地毯大脏，其他方面都很好。 ##### 光子 ### 8/10 Good #### G. Henegar, Wisconsin Jul 17, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Hangzhou Very comfy hotel but difficult to get back via taxi along the lake. Many taxis but no one stops to pick up. Maybe the hotel should invest in a shuttle van for "on call" pick up. Buffet breakfast was a little lacking for western type serving. ##### G. Henegar ### 2/10 Terrible #### Verified traveller Jun 18, 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最低なホテル 最低のホテルです。 今後は使用しないことをお勧めします。 従業員のミスを、お客様に負担させます。 そして、最後には無料にすることで、謝罪の言葉もありません 本当に、このホテルには星がついているのかも不安に思います 最後に本当に不愉快な思いをさせて頂きます そして、予定の仕事にも遅れる事になりました。 本当に最低なホテルです。 最後に少しでも、謝って頂ければ気分も晴れたと思います。 しかし、無料にしますの言葉だけでした。 さわってもいないものや、見たことがないものが部屋になっかただけで、罰金言葉やカバンまで開けられ確認をしました。 本当に、ホテルを名誉棄損で訴えたいぐらです。 中国のホテルの為、出来ないと思いますが、日本人として考えられない対応のホテルです 泊まらない事をお勧めします。 ##### Verified traveller ### 2/10 Terrible #### LD, Shanghai, China May 9, 2013 Disliked: Staff & service, property conditions & facilities, room comfort #### Very disappointing The location is not near the West Lake as it looked on the map. The staff did not speak any English, which we expected in an "International" hotel and had a difficult time understanding our confirmation and pre-pay situation. It was further from the train station and we had a difficult time getting a cab. The restaurant is not "western and chinese" in my opinion and wasn't even open at 8pm when we arrived. Since there are no decent places to eat near, we went to be hungry. The room was old and very loud. Hotel was not near full but you could hear doors slamming all around and the dogs in the adjacent housing area barked all night. Do not recommend for non-chinese. ##### LD ### 8/10 Good #### Fu-Jen, 杭卅 Mar 23, 2013 Liked: Cleanliness, staff & service, room comfort #### 白堤，蘇堤 全体はよいのですが、checkoutのときに金額を請求されました。交渉した結果は内部の連絡悪いせいでした。予約確認を持ち忘れないよう!!! ##### Fu-Jen ### 2/10 Terrible #### Verified traveller Jul 27, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommanded There is no hot water in the room. Room is dirty, bathroom is too old and no maintenance. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. ##### Verified traveller ### 10/10 Excellent #### Jeff, Minneapolis, MN Jun 4, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### West Lake Hillview Hotel stay - second time The breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour it was difficult to get a taxi especially when I stayed there on Children’s Day. Also the taxi drivers seemed to need a little extra instruction on the location of the hotel. However, it is a great base to take walking or bicycling tours of a very scenic area. As is often the case the hotel name in Chinese is not the same as the English translation so having the name in Chinese characters, as usual, is helpful for taking a taxi. ##### Jeff ### 8/10 Good #### Алексей May 26, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Отель выглядит респектабельно Для небольшого города очень приличный отель. Находится от вокзала около 40 км (60 юаней на такси). В 5 минутах езды до озера Сиху и в 10 до храма будды. В целом отель заработал бы 5, если бы не ресторан внизу, очень своебразная и дорогая еда и пиво (26 ианей - 0,33). Оценка 4. ##### Алексей ### 10/10 Excellent #### Stephen Mesker May 23, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel! I've stayed in many hotels around China and this was by far the best hotel I've stayed in... Usually we stay in cheaper hotels, but we've also stayed in a few more expensive ones. All in all, Hillview was awesome and made the rest of my family's stay in China a disappointment because the hotels in the other cities were nothing compared to this one. ##### Stephen Mesker ### 8/10 Good #### Bally, 香港 Apr 17, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 杭州的藍天清水湾國際大酒店 酒店服務員有禮細心，房間清潔舒適，浴室設計美觀實用，整體不錯。中餐廳食物水準高，價格合理，唯一早餐應加强一點，加收費用無妨。但總括來説，是物超所值 ，好值得推薦給其他人。 ##### Bally ### 10/10 Excellent #### ALSALMAN Feb 4, 2012 Liked: Cleanliness, staff & service, room comfort #### MORE THAN EXPECTED it was really beautiful staying on this hotel , the only thing is the breakfast was almost prepared for Chinese " Chinese food" , others was really great. for sure when i come back i will stay in it again . ##### ALSALMAN ### 10/10 Excellent #### Verified traveller Dec 22, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 杭州藍天清水灣-安靜又漂亮 The hotel its equipped with adequate services, its not the closest to the town but convenient to the public transportation. ##### Verified traveller ### 4/10 Poor #### SOCO..., FRANCE Oct 19, 2011 #### Restaurant Service there was a big problem with the restaurant and services... servers don't speak english, and don't understand us when we asked for the menu; they brang us the BILL!!! When we asked for a tiramisu, they brang us a BROWNIE and in their opinion, it was absolutely normal... Then, it was difficult to have a correct diner!!! ##### SOCO... ### 4/10 Poor #### Verified traveller Oct 18, 2011 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed We reserved 2 rooms at this hotel. One was in great condition and beautifully appointed. The second one was quite disappointting. The room was much smaller without a separate bathroom as the shower and toilet were in cubicles. Even worse the floor around the shower an toilet was rotted away and this hotel is only a couple of years old! We tried to get another room but we were unable to get it changed. To make matters worse the location was such that most taxis refused to take us to the hotel because of the out of the way location. ##### Verified traveller ### 10/10 Excellent #### Hajime, 日本 神戸市 Oct 9, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### リゾート気分でゆっくり過ごせました。 アクセスはちょっと不便かもしれませんが、周りに緑が多く、リゾートホテルのような気分で過ごせます。 宿泊したのは５階の最上階でしたので天窓があり、開放的あな気持ちになれました。部屋にはシャワー設備のみでバスタブがありませんでしたので、バスタブが必要な方は、よく確認して予約したほうが良いですね。 ホテルのスタッフは、親切で英語もわかりやすく、きっちりと対応してくれました。 ##### Hajime ### 8/10 Good #### Verified traveller Sep 4, 2011 Liked: Cleanliness, property conditions & facilities, room comfort #### West Lake Hillview - beautiful decor We were upgraded to a really beautiful room, it was in the second building and I would highly recommend staying there. The hotel staff did not speak much English and it was hard communicating with them, this was the hotel's greatest downfall.The hotel has a good restaurant which is quite lucky as its at least a 20 min walk to the lake front where other options are available. Bicycles are available for rent; however, the deposit they require is astronomical. ##### Verified traveller ### 8/10 Good #### Thomas, Strasbourg, France Aug 9, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très agréable La chambre est très spacieuse. Le personnel parle l'anglais dans l'ensemble et ceux qui ont plus de mal font de très gros efforts. on peut y commander le train pour repartir. L'hotel nous appel un taxi également. Vraiment top ##### Thomas ### 6/10 Okay #### MANSOUR, DUBAI Jul 16, 2011 Liked: Cleanliness, staff & service, room comfort #### my opinion frankly First, thank you for following up and hear the opinions and feelings of your customers, this indicates that the paper on your dealings with us. Second my opinion the hotel is good, quiet, clean, and all the staff and workers in the hotel are working with all they can to the convenience of guests, but I was having some disadvantages such as, far from the city, does not have the swimming pool and it's disturbing was the presence of mosquitoes. This is my opinion frankly. Thank you again ##### MANSOUR ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Crown-Paradise-Club-Puerto-Vallarta-All-Inclusive.h20312505.Hotel-Information) > > [Woodland Inn Meadow Lake](https://www.expedia.ca/Meadow-Lake-Hotels-Woodland-Inn-Meadow-Lake.h10635551.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.ca/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [Hotels in Alma](https://www.expedia.ca/Alma-Hotels.d181813.Travel-Guide-Hotels) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.ca/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Econo Lodge Inn & Suites](https://www.expedia.ca/Vancouver-Hotels-Econo-Lodge-Inn-Suites.h84301.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Oshawa](https://www.expedia.ca/Oshawa-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Oshawa.h6013591.Hotel-Information) > > [Cheap Hotels in Langley](https://www.expedia.ca/Langley-Hotels-Cheap-Hotels.0-0-d8530-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Sunrise Suites 2 BR](https://www.expedia.ca/Puerto-Plata-Hotels-Sunrise-Suites-2-BR.h26837110.Hotel-Information) > > [All Inclusive Resorts and Hotels in Japan](https://www.expedia.ca/Destinations-In-Japan-All-Inclusive-Hotel.0-0-d89-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Free Airport Shuttle in Toronto](https://www.expedia.ca/Toronto-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d178314-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Hotels near Midtown Plaza](https://www.expedia.ca/Midtown-Plaza-Hotels.0-l6072377-0.Travel-Guide-Filter-Hotels) > > [Radisson Aquatica Resort Barbados](https://www.expedia.ca/Bridgetown-Hotels-Radisson-Aquatica-Resort-Barbados.h4686.Hotel-Information) > > [Hotels in Niagara-on-the-Lake](https://www.expedia.ca/Niagara-On-The-Lake-Hotels.d8957.Travel-Guide-Hotels) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) ### Flights > [Flights from Sarasota (SRQ) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/srq/buf/sarasota-to-buffalo) > > [Flights from Montreal (YUL) to Gaspé (YGP)](https://www.expedia.ca/lp/flights/yul/ygp/montreal-to-gaspe) > > [Flights from Montreal (YUL) to Yellowknife (YZF)](https://www.expedia.ca/lp/flights/yul/yzf/montreal-to-yellowknife) > > [Flights from Rome (FCO) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/fco/yyz/rome-to-toronto) > > [Flights from Toronto (YYZ) to New York (LGA)](https://www.expedia.ca/lp/flights/yyz/lga/toronto-to-new-york) > > [Flights from Montreal (YUL) to Charlottetown (YYG)](https://www.expedia.ca/lp/flights/yul/yyg/montreal-to-charlottetown) ### Cars ### Packages > [Toronto Vacations](https://www.expedia.ca/Toronto.d178314.Destination-Travel-Guides) > > [Las Vegas Strip Vacations](https://www.expedia.ca/Las-Vegas-Strip.d800045.Destination-Travel-Guides) > > [Quintana Roo Vacations](https://www.expedia.ca/Quintana-Roo.d11186.Destination-Travel-Guides)