Title: Hotel Karen - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Karen

Travelers can recharge by the turquoise sea or challenge themselves with exciting activities, while enjoying gourmet Chinese cuisine and designer shopping

## Photo gallery for Hotel Karen

![Aerial view - Hotel Karen (Hangzhou)](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/8328953c.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Garden views - Hotel Karen (Hangzhou)](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/b5d691c6.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Karen (Hangzhou)](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/446bb2d8.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Karen (Hangzhou)](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/6c651744.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium bedding, down comforters, pillowtop beds, minibar - Hotel Karen (Hangzhou)](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/dec0feb3.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Karen offers a tropical paradise experience with crystal-clear waters and white sand beaches. Guests can unwind with cocktails at the poolside bar or visit the sauna after taking a boat tour through the surrounding waters.

## Reviews

9.4

Exceptional

## Popular amenities

- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym

## Check prices for these days

[Tonight

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[Tomorrow

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[This weekend

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## Room options

All rooms

1 bed

2 beds

3+ beds

Showing 5 of 5 rooms

### View all photos for Deluxe Lakeview Suite

![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/b581e114.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Lakeview Suite

- Lake view
- 958 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed

### View all photos for Deluxe Twin Lakeview

![Deluxe Twin Lakeview](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/ffb1cee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Lakeview

- Lake view
- 463 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds

### View all photos for Lakeview Family Suite

![Lakeview Family Suite](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/9053f581.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Lakeview Family Suite

- Lake view
- 1410 sq ft
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Large Twin Beds

### View all photos for Family Suite with Garden Lake View

![Family Suite with Garden Lake View](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/9d1e3fd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Suite with Garden Lake View

- Lake view
- 1410 sq ft
- 2 bedrooms
- Sleeps 4
- 2 Large Twin Beds and 1 King Bed

### View all photos for Presidential Quadruple Room, 2 Bedrooms

![Presidential Quadruple Room, 2 Bedrooms](https://images.trvl-media.com/lodging/32000000/31880000/31878100/31878073/4fd6c3c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Presidential Quadruple Room, 2 Bedrooms

- Lake view
- 1884 sq ft
- Sleeps 4
- 2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed

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## About the area

Hangzhou is home to Hotel Karen. Xiyuan Wharf and Weiping Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Qiandaohu National Forestry Park and Qiandao Lake. [Visit our Hangzhou travel guide](https://www.expedia.ca/Hangzhou.dx6084457)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.60742%2C119.14186&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fRzx83jNMXZoZQh5s2jv5adM2i0=)

No. 999, Mu Zhou Road, Thousand Island Lake Town, Chunan County, Hangzhou, Zhejiang, 311700

### What's nearby

- ![There is a mist on the lake，and door bell rings not far，island breeze is slinking through the unlocked window，ancient furnitures stand sliently…… Dumbfounded！](https://images.trvl-media.com/place/2132574/0200ceca-d9b5-487d-9376-e51cbbd411cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Qiandaohu National Forestry Park  
14 min drive \- 11.7 km
- Qiandao Lake  
2 min walk \- 0.2 km
- Weiping Ferry Terminal  
16 min drive \- 13.5 km
- Wangutang Park  
16 min drive \- 14.9 km
- Yueping Park  
33 min drive \- 36.2 km

### Getting around

- Hangzhou (HGH-Xiaoshan Intl.)  
122 min drive

### Restaurants

- Ayafufu Dessert  
10 min drive
- 千岛湖啤酒花园 Qiandaohu Beer Garden  
11 min walk
- 羡山饭店  
14 min drive
- 饮湖 With  
12 min drive
- 淳鱼故事  
13 min drive

## About this property

### Hotel Karen

Luxury hotel on a private island

You can look forward to a marina, a poolside bar, and a grocery/convenience store at Hotel Karen. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the gym, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with a terrace and designer stores on site. 

You'll also enjoy perks such as:

- A seasonal outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
- Free self parking
- Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
- Express check-out, wedding services, and a gift shop

Room features

All 98 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. 

More conveniences in all rooms include: 

- Pillowtop mattresses and down comforters
- Designer toiletries and hair dryers
- 43-inch LCD TVs with cable channels
- Balconies or patios, wardrobes/closets, and children's slippers

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![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/95000000/94760000/94756100/94756076/99224603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Hallway](https://images.trvl-media.com/lodging/39000000/38740000/38732100/38732058/2e2a9d5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Lobby](https://images.trvl-media.com/lodging/114000000/113320000/113312100/113312017/3387e45a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Electric car charging station on site
- Height restrictions apply for onsite parking
- Free secured self parking on site
- Limited onsite self parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage

### Food and drink

- Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CNY 160 per person
- 2 restaurants
- A bar/lounge
- A poolside bar
- Couples/private dining

### Restaurants on site

- 千岛湖餐厅
- 咖啡亭

### Things to do

- Boat tours
- Children's pool
- Designer stores
- Free bicycle rentals
- Gym
- Library
- Personal motorized watercraft
- Playground
- Sauna
- Seasonal outdoor pool
- Shopping
- Wine tasting room

### Family friendly

- Children's games
- Children's pool
- Children's toys
- Grocery/convenience store
- Laundry facilities
- Lifeguards on site
- Playground
- Seasonal outdoor pool
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services

### Business services

- 4 meeting rooms
- Business center

### Outdoors

- Barbecue grill
- Dock
- Garden
- Marina
- Picnic area
- Pool loungers
- Pool umbrellas
- Telescope
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Elevator
- Raised toilet seat
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk

### More

- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Lifeguards

## Room amenities

### Bedroom

- Blackout drapes
- Down comforter
- Pillowtop mattress
- Premium bedding

### Bathroom

- Bathrobes
- Children's slippers
- Designer toiletries
- Hair dryer
- Slippers
- Towels provided

### Entertainment

- 43-inch LCD TV with cable channels

### Food and drink

- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar

### More

- Air conditioning
- Bulk dispensers for toiletries
- Desk
- Free local calls
- Individual decor
- Individual furnishings
- Phone
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before noon

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- Deposit: CNY 3000.0 per night

We have included all charges provided to us by the property. 

### Optional extras

- Fee for full breakfast: approximately CNY 160 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

The seasonal pool will be open from June to September

Pool access available from 8:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Parking height restrictions apply

### National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

### Property is also known as

Hotel Karen Hangzhou

Karen Hangzhou

Hotel Karen Hotel

Hotel Karen Hangzhou

Hotel Karen Hotel Hangzhou

## Frequently asked questions

### Does Hotel Karen have a pool?

### Is Hotel Karen pet-friendly?

### How much is parking?

### What time is check-in at Hotel Karen?

### What time is check-out at Hotel Karen?

### Where is Hotel Karen located?

### Can I cancel my reservation for free and receive a full refund?

## Have a question?

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## Reviews

## Hotel Karen Reviews

9.4

### Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 10

Cleanliness

### 10

Location

### 9.4

Staff & service

### 9.4

Property conditions & facilities

10 - Excellent

2

8 - Good

1

6 - Okay

0

4 - Poor

0

2 - Terrible

0

## Reviews

Verified

### 8/10 Good

#### Verified traveller

Jul 27, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized. 

##### Verified traveller

Stayed 2 nights in Jul 2021

Verified

### 10/10 Excellent

#### lei

Jan 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 管家式服务，贴心周到

一不当心选了千岛湖当地最贵的酒店，hotel karen 迄今为止住过服务最贴心，最有特色的精品五星酒店，外观像个碉堡或是厂房，还有一扇像似生了锈的铁门，私密性极高，尽显低调奢华。整个酒店拥有环保理念，有自己养植的蔬菜和禽类，夏天可以上岛上采摘，临走还能带上一篮。全程管家式服务，现场摆放刚消过毒的杯具和洗漱用品。整个酒店大多都使用了木质材料，连牙刷都是木质的，化妆包都是牛皮纸做的，每年都使用最好的植物木腊油做养护。环保理念无处不在，服务细致到位，希望明年尽快实现网红酒店的目标和无人机送餐的这块项目

##### lei

Stayed 2 nights in Dec 2018

Verified

### 10/10 Excellent

#### YANG

Jun 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### YANG

Stayed 1 night in Jun 2023

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