Double Room, Ensuite (Room 1)

Reviews of The Cricketers Inn

3 out of 5
The Cricketers Inn
1 Church Road, Steep, Petersfield, England

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 113 reviews" "
Rating 8 - Good. 41 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 11 out of 113 reviews" "
Rating 2 - Terrible. 10 out of 113 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly, helpful staff (including Digby the dog), fabulous food and a comfortable and clean room. If there was one complaint - oh wait, there wasnt one. I would certainly stay at the Cricketers again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very friendly service!
Stayed 1 night in Nov 2023

8/10 Good

debbie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

MR HOWARD

Business traveller
Disliked: Staff & service
Avoid this establishment, not has advertised
When I turned up at the hotel the staff didn't know I was expected - the member of staff on shift had to call his boss to check. After been shown to the room I discovered that the heating wasn't working and the mobile heater was broken, the staff member however quickly got me a replacement which was most welcome since the room was very cold. The room was basic, the mattress was too big for the bed base resulting in me nearly rolling off the top and the shower was dirty with a previous occupants hair on the walls. After the shower I decides to do some work, there wasn't any signal in the room and the wifi didn't work- totally frustrating !!! At least I was looking forward to a nice cooked breakfast in the morning - which was arranged for 7.30am... with the staff members manager on the phone. Next morning, at 7.40am the front and side door was locked, the lights were off - no one was home - I did call the number which was on a piece of paper attached to the inside window of the front door but there was no reply - the result of this was NO breakfast !! Ultimately I had paid for a service which I didn't receive!! I feel totally frustrated and aggrieved, I will NEVER return to this establishment.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay dec 2019
Lovely welcome
Stayed 1 night in Dec 2019

4/10 Poor

Marianne (Angie)

Liked: Cleanliness
Disliked: Staff & service, room comfort
Strange night...
Room heated with a plug in electric heater... shower/loo room freezing and therefore uninviting. Noisy heating exhaust pipe outside room went on and off constantly all night (half a minute between each firing). Irony that the central heating wasn't in the room. I went down for breakfast but doors were all locked except for kitchen door... seened no one around. I left my key in the room (having prepaid) and went away. Very strange visit! The TV was also a probkem...the wifi access or sky access didn't allow me to get channel 4 or Itv... disconcerting all round. Won't be going there ever again.
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay and awful service!
I arrived at 20:30 to be told only Pizzas were available and then to be told that there was no dough, I asked if there was any food and got no answer. I asked again at my room and was told there was no chef on, I asked if just a sandwich or oven chips or something and was not answered again. I therefore or left right away to drive to the town and get food. When I returned to the room I realised how different to the promo photos the room was! It also was freezing (8 degrees). There is no radiator in this room. I found a plug in heater in the wardrobe but this small unit was not enough to heat the room. This could have been plugged in before my arrival at very least! The mattress was larger than the base which meant if you rolled over you fell out of bed. It also meant that there was no friction to hold the sheet on as you can see in my photo. I was asked what time I would like breakfast, I agreed to their earilest time, 8am. When I walked into the pub at 8 I realised I was the only patron, so I have no idea why I was put in THAT room! There is no breakfast buffet or menu. They make Full english or full english. However on that day they had no beans; I guess tinned baked beans must be hard to find or difficult to keep fresh.... The breakfast also took 25 minutes, why could this not have been pre prepared when it is the only option the offer AND I was the only patron AND they knew when I was coming....
King size mattress on Double base. This means that the sheets don't stay on!
This room is not in the promo photos
Quality!
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
The pub was closed on Sunday, no food or drink. Reception by phone. Disgusting and disappointed, nothing about this in advertisement or notification when booked! Found somewhere else to stay! Don’t go to This place.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff great food
Stayed 1 night in Oct 2019

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sisters wedding
Fab food, nice friendly staff and accomodating with room change. Would stay again for its convenience location wise and the relaxed atmosphere.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely bar lounge area for meals and discussion. Wi-fi no good in bedrooms.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The most hospitable staff and good value for money food
Stayed 1 night in Sep 2019

8/10 Good

Teri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Pleasant people but overall a Fawlty Towers experience. I would not re-book
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price was good, basic and acceptable, it needs a lot of remedial work and modernising, maybe the funds are not available, location good,investment would be justified
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs some TLC
I really want to speak higher of the establishment as the staff were so lovely but unfortunately there was a few things wrong. Firstly, there was over an hour wait for food. Ordinarily I wouldn't mind but the pub wasn't even busy at this time - some of the food was over cooked which therefore couldn't be eaten but this was rectified taking this off the bill. In the room the TV didn't work and the lamps didn't either so we were asleep by 9! The beds were comfortable and the shower pressure was great it's just a shame the rooms need some loving.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely feel. Had to be very careful with the hot water. It did get very very hot.
Stayed 2 nights in Aug 2019

8/10 Good

BB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Represents good value for money. Bedroom and ensuite very spacious. Good freshly cooked breakfast. Would definitely stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
It was ok but things like bedside light - no bulb. Only toilet rollon holder no spares.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The Inn is set in a beautiful location and ideal for those visiting! The staff are cheerful and friendly. I very much recommend a stay here!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great stay. Great Breakfast. Awesome Pizzas! Thank you!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As described. Staff very pleasant and friendly. Room good the ensuite small but ok.
Stayed 1 night in Jul 2019

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for the party we went to, comfy room and great breakfast
Stayed 1 night in Jun 2019

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay,,,
Room cold when arrived, toilet roll holder broken, tv only one channel (with bad reception) due to aerial broken in back tv, alarm going off all night from 9.30pm no one attended to sort out had hours sleep if that, breakfast poor bacon was deep fried went to return key at 10am premises completely shut up had to leave key with a labourer painting one of the rooms!! Room very over priced for £70.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
self contained rooms easy access and come and go as you pleased. but due to the inn being "under new management" no one was at the premises when we arrived at 5.00 o'clock
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed
This hotel has closed down you should remove it from your site to avoid other people turning up as i did after booking through you to find the building closed.
Stayed 1 night in May 2019

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Reasonable
Toilet/bathroom had no lock, towels had stains on, however very clean and food/breakfast was excellent.
Stayed 1 night in Apr 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal for staying at Bedales
lovely people. Very relaxed about checkout time.
Stayed 2 nights in Mar 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at The Cricketers Inn a few times and love it. The food is gorgeous, staff are very friendly and accommodating. It has a lovely feel to the place and will definitely be going back again.
Stayed 1 night in Feb 2019

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Lovely roaring fires and excellent pizzas
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Traditional Pub
Traditional pub, 30min walk up hill from the train station or £5-7 taxi. Large room with heating. Linen and towels could do with replacing as they had holes and where tatty. But overall pleasant stay.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need updating but were very clean with nice fluffy towels. All staff very very friendly and helpful. The breakfast was great, and the food served in the evening was very tasty and reasonably priced.
Stayed 1 night in Oct 2018

6/10 Okay

jon

Country strollers
The room was a bit dated (Room 3) Plus the toilet seat was hanging off on our arrival which was infact broken. So that was a little unsteady whilst trying your best to stay balanced. Further, the Chiller/air conditioning unit for the cellar or kitchen was left on all night and this constantly tripped in and out through the night and was quite noisy. So our nights sleep was somewhat disturbed. A great breakfast the next morning made up for the conditions although I felt the room, even with the breakfast was somewhat over-priced.
Stayed 1 night in Aug 2018

4/10 Poor

Suzette, England

Disliked: Property conditions & facilities, room comfort
Work and leisure
A good location from the town, the room we stayed in was very basic, bed lamps didn't work, thread bare carpet, fitting fell of door handle, toilet roll holder fell to pieces, hospitality tray could of been better, extension socket didn't charge my phone, the bed was comfortable, the breakfast was ok but not enough and not enough choice, toilet hand dryer downstairs dident work and the pub back door was wedged open all night, very bad security, and no ashtrays out side for smokers in pub garden or front, whole building inside needs, restoration, not worth the £98 price of one night stay, would warrant £50 max
Stayed 1 night in Aug 2018

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Pub B&B
Small pub B&B in quiet village area. Room was standard double with ensute, bathroom clean but a little outdated. It was very quiet overnight. Information in the room would have been helpful breakfast times and current taxi firm numbers. We Googlesd these but network signal was not great in this area. 3 of the lights in the room did not work. I would not describe this as a hotel , more a B&Band seemed expensive at £98 per night considering the above. There was plenty of parking and the staff were friendly and helpful, the pub was closed up when we arrived at 2.30 pm on a Saturday. Checking is normally pm and we had rung ahead to advise we needed to check in earlier which was happily accommodated. Breakfast was really nice and the interior of the pub itself was really nicely done.
Stayed 1 night in Aug 2018

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Look elsewhere
Booking in process was chaotic. No manager around and staff on duty were less than amateurish. Breakfast was very good.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend
Check in was no existent - I walked into the pub, gave them my name and I was given the property. No checks were made. The room's windows were painted shut, the mugs for coffee were dirty, the walls were dirty, the bed wasn't made well, the mattress was old you could feel every spring in it. We didn't even stay for breakfast and no attempt to interact with us was made. We paid £99 to stay here, I don't think I would pay more than £30 for it.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Quite pricey for what you get. Room was very tired and not clean in places eg cobwebs on walls and ceilings. Bed was very old and not that comfortable. Loud humming in room through wall throughout the night. Shower held together by tatty tape. The whole place needs investment to bring it up to standard.
Stayed 2 nights in Jul 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay. you won't be disappointed
great place with friendly helpful staff. i frequently stay in this area my usual hotel could not accommodate so used this.the food and WiFi were better here.
Stayed 1 night in Jul 2018

6/10 Okay

geoff, lancashire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient
Breakfast very good, owner very pleasant but room very tired. Shower too small to use properly. Room needs completely updating.
Stayed 2 nights in Jul 2018