Exterior

Reviews of The Queens Hotel

3 out of 5
The Queens Hotel
Clarence Parade, Portsmouth, England

Reviews

8.0

Very good

Rating 10 - Excellent. 247 out of 685 reviews" "
Rating 8 - Good. 265 out of 685 reviews" "
Rating 6 - Okay. 101 out of 685 reviews" "
Rating 4 - Poor. 48 out of 685 reviews" "
Rating 2 - Terrible. 24 out of 685 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You just walk into the Queens hotel and know its going to be a great place to stay. Friendly staff welcome you and the rooms are well laid out, sumptious beds, all the in room facilities you could want including ironing boards, hair dryers etc. The food here is fantastic as well and what with a great outlook close to the beach what's not to like about the Queens hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very helpful. Rooms were very comfortable and well equipped but can be slightly noisy because of creaking floor boards in the rooms above. For dinner, booking in advance is advisable even if the restaurant is not full as staff do not appear to expect walk ins, although after the initial surprise created by a walk in the service was fine.
Stayed 3 nights in Mar 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was wonderful. I felt very spoilt. Food was outstanding. Perfect location for visiting the Portsmouth Naval Memorial which was one of the reasons I chose the hotel.
Stayed 1 night in Feb 2024

8/10 Good

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and great service staff. Restaurant and Bar had excellent service. Elevator had strong odor is the only negative.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

10/10 Excellent

Roy, Cwmbran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks really good though out including our lovely room with a sea view. The staff were very friendly although there was no one there to carry your bags up a very imposing set of front steps. The restaurant was a bit of a let down as for some reason the music that was chosen to play was jazz which really did not match the beautiful surroundings and they played it in the evening as well as the morning, I thought it was me but I heard other customers complain about the noise. But it's not all bad, my solution was not to use the restaurant again and by that I found some really good places that are local with great aesthetics especially in the music department and great food
Stayed 3 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Queens hotel. Everything was fantastic - the restaurant, the bar, the decor. I dont think ive ever been to a hotel with such kind and attentive staff. A special thanks to Adam and the young girl at breakfast (not sure of her name sorry!) - such lovely people! Thank you so much 💓
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Portsmouth trip
We booked using Hotels.com. The room was on the third floor and the elevator was broken. No mention was made at check in and no help offered. The room was acceptable at best. Taps dropped and shower curtain fell off the wall
Stayed 1 night in Oct 2023

10/10 Excellent

Sally L

Stayed 1 night in Oct 2023

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel that has been nicely renovated. Views of the harbour were very nice from our room. Staff were nice. Lovely lounge and dinning room. Fantastic breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

kulwant singh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juve johaly
It was very good 👍
Stayed 1 night in Oct 2023

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk was awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday stay
A two night birthday stay. The location was great and the rooms were lovely and had obviously been tastefully refurbished recently. Very conveniently placed for Old Portsmouth, D-Day Museum, Southsea Common and Gunwarf Quays. Only comment some corridors smelt a bit musty but then it is over 200 years old and the hot water was a bit in short supply on our second morning.
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the charm and history
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding at the Queens
We stayed at this hotel to attend a wedding, with the wedding reception taking place at the hotel. My only criticism would be, that the hotel could have offered wedding guests an early book-in so that they could change prior to the wedding from the clothes they had travelled in.
Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff; great service. Perfect location
Stayed 2 nights in Sep 2023

8/10 Good

George

Stayed 2 nights in Sep 2023

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. The rooms are beautiful and the staff are very helpful and friendly.
Stayed 2 nights in Sep 2023

4/10 Poor

Sean

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best room, look at view
Poor room, poor view, nice staff, part cold cooked breakfast Had to return a beer twice because it was off, barman eventually replaced it with a bottle but did not adjust the £1.50 price difference.
Stayed 2 nights in Aug 2023

4/10 Poor

Sean

Disliked: Property conditions & facilities, room comfort
Not the best room
Very poor room with dripping broken water pipe noise outside all night, see photo, part of breakfast was cold, had to return a pint of beer twice because of a sour taste.
Not the best, cobwebs over the window had to be cleared by ourselves
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

COLIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Many thanks. it was a lovely hotel and made us feel very welcome.
Stayed 1 night in Aug 2023

10/10 Excellent

Charlotte

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day trip
Thank you for warm welcoming,staff was very friendly and helpful , Room was very clean and amazing view to the sea.
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored comfortable hotel, well located
Stayed 1 night in Aug 2023

8/10 Good

Veronica

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole of our stay was great can’t pick one thing all good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dominie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Room was clean and comfortable. Meal in the restaurant was very nice. We were a big party and the bar area accommodated us all together. All staff very polite and helpful.
Stayed 1 night in Jul 2023

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at the hotel - one night stay over so we could go to the theatre. It’s is a lovely hotel, great location for the beach, shops and local restaurants. Our room was comfortable and clean - with a proper bath and great shower. The bar and dining room are great - renovated Edwardian grandeur. We had a fab cooked breakfast in the morning. Above all, the staff were really helpful and welcoming. A special call out to the barman - he makes a wicked espresso martini 👏
Stayed 1 night in Jul 2023

8/10 Good

vivien

Liked: Cleanliness, staff & service
Customer servjce at check kn was excellent.
Stayed 2 nights in Jul 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but hard beds
A beautiful hotel and a fabulous room. The mattress let it down as it was so hard it was like sleeping on the floor, the shower took about 5 minutes to warm up too so we didn’t feel refreshed like we should have. The service was lovely from the staff and overall a lovely hotel, we would just have liked more sleep in a comfortable bed.
Stayed 1 night in Jul 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was smaller than expected, bed was pushed up the wall which caused a problem getting in and out of bed, but was very clean and had everything we needed. Outlook was horrible looking over the back of the building and a dome like roof and a loud constant dripping sound most of the night when the window was open. Apart from thst we had a nice stay hotel is lovely.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2023

10/10 Excellent

Marion

Stayed 1 night in Jul 2023

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fab from the minute you walk up the steps.perfect for a special night away.
Stayed 1 night in Jul 2023

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again but definitely more than one night as we were just passing through
Stayed 1 night in Jul 2023

6/10 Okay

grant

Stayed 2 nights in Jul 2023

10/10 Excellent

Hilary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and friendly staff!
Stayed 1 night in Jun 2023

6/10 Okay

Debbie

Travelled with partner
Liked: Staff & service
We liked the size of our room and the facilities were fine for what we wanted. It was a short notice visit. We were disappointed with the smell in the room as it was very smoky, clearly someone had smoked out of the window and the smell had got into the sheets. It wasn’t so bad we felt we needed to complain at the time but had this been a special occasion we would have. Otherwise a comfortable night.
Stayed 1 night in Jun 2023

10/10 Excellent

Tertia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Room was perfect for what we needed.
Stayed 1 night in Jun 2023

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel, quite grand inside, easy parking
Stayed 1 night in Jun 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Lovely staff. Great room. Beautiful view. Highly recommend.
Stayed 2 nights in Jun 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023