Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Chich Khan

4 out of 5
Chich Khan
Rue la Medina, Hammamet

Reviews

5.8
Rating 10 - Excellent. 11 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 13 out of 78 reviews" "
Rating 4 - Poor. 11 out of 78 reviews" "
Rating 2 - Terrible. 20 out of 78 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

Kadis Abdel Kader

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disatisfaction
Stayed 1 night in Aug 2023

2/10 Terrible

Akram

Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, disgusting hotel
Terrible , rude reception manager , rude and unprofessional staff . Dirty hotel , disgusting food I can’t beleive what’s happened it was like nightmare
Stayed 2 nights in Aug 2023

4/10 Poor

Mohamed Naceur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Serenity at its best for hammamet
I love this hotel for the most part because it’s quiet and not crowded. I love the beautiful landscaping and the peace and quiet. It would better if the sir condition was working, and all the restaurants and all areas of the hotel were open. Also, I wish all the game tables were available. Food was minimal, cold, and bread over cooked. Don’t stay here fir the food. Stay here fir the peace and quiet.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

charlotte

Central to where you need to be
Have stayed here b4 and is ideal location and good price

8/10 Good

Clarence

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
There is much better for the price...
Ran down hotel. Poor service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive, clean and friendly hotel
We had a pleasant surprise when we visited the Chich Khan. Very traditional decor with loads of little nooks and cranny to explore and relax. Staff were great and very helpful. Will visit again next year!
Reception

6/10 Okay

Talawant, Leicestershire, UK

Liked: Cleanliness
Reasonable Hotel
We stayed there on half board basis. The hotel looks great from the outside and has the mediterranean look. The reception area is large and welcoming. The bedroom was reasonably clean. The two rugs on the either side of the bed were tatty and hadn't been washed for sometime. The rooms were serviced everyday. The breakfast and dinner was good. We had good choice of food for breakfast and also dinner. However the hotel operates a bizzare rule and this is only applicable to people who stay there on half board basis and that is that they will not provide any sort of water. We were mistified that on our second day the waiter removed the glasses from our table. On enquiring he said the water is only provided to guests who are on all inclusive. We did not see or read this anywhere. I had never come across where waiters would not only refuse to serve water but also remove the glasses from the table. At the end of our stay at Chich Khan Hotel, I organised a local taxi to take us to Tunis. I am not sure how the hotel found out my arrangements and organised another car to take me to Tunis. I explained to them that I have made my own arrangements for taxi to Tunis and and the public taxi is waiting on the main road. The porters and other staff including the manager insisted that I go with the hotel transport rather than use public taxi. The public taxi driver was very upset and called the local police and in the end we came to Tunis in a public taxi.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and New Year - brilliant
First impressions are great: exactly what a 4-star hotel should be. Staff are multi-lingual and lots of Europeans stay there. Drinks aren't included in price, but food is amazing - lots of choice with mix of English and traditional Tunisian food. There's an entertainment team, sports facilities, indoor and outdoor pool. New Year's Eve was amazing - 6 course meal with entertainment, great atmosphere and well worth paying slightly extra than the other nights we stayed there. As you go out of the hotel, going left takes you to the Marina, and to the right to Carthageland and some lovely restaurants. We stayed half board but shared a pizza etc for lunch at Pizzeria Ole (very good and cheap restaurant). The only downside was that when the rooms were "cleaned" the bed linen wasn't changed, just put back neatly on the bed. The air conditioning wasn't as good as it should have been (blew hot more than cold) and the water quality (shower) wasn't what you'd expect from a 4-star hotel. There's also a shop on-site, a couple of bars, a good nightclub which has entertainment every evening. (NB Algerian male and English female, unmarried, no problems.)

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, room comfort
nice hotel perfect place
Nice hotel with friendly team in perfect zone.close to Carthage land and the port of Yasmeen Hamammet. Also good price.will stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alround hotel.
All the staff were very friendly, with a smile on their faces and always ready to talk. Facilities were good, entertainment good, buffet was good.

8/10 Good

Stan, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time!
Wonderful experience! Would recommend to one and all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
great hotel
Hotel just need a lick of paint starting to look a bit run down

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Iberostar Chich Khan, Yasmine Hammamet
Beautifully decorated ( Arabic style) spacious hotel with lovely pool area. Tasty food, nice rooms and a good indoor pool too. Staff were fine. I would go back.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Mohamed samir

Stayed 2 nights in Aug 2023

2/10 Terrible

EID

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

2/10 Terrible

tassadit

Disliked: Cleanliness, staff & service, property conditions & facilities
Rien ne correspond a la description de l offre quand nous sommes arrivés sur place a l hôtel
Stayed 7 nights in Aug 2023

4/10 Poor

Kamel

Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel a un énorme potentiel, mais la crise économique a fait des gros dégats et l'hotel ne mérite plus les 4 étoiles. Le seul point positif cet hotel est sa Piscine. Point. Le reste, vaut mieux s"attendre au pire afin de ne pas etre trop déçu.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pire hôtel jamais fait!
Une catastrophe! L’hôtel n’a plus d’étoiles du tout déjà. Il devait fermer mais l’Etat a demandé à ce qu’il reste ouvert. Bref. Tout est rationné, aucune boisson sauf de l’eau et c’est limité, ce n’est pas du tout all inclusive, des serveurs donnent les portions limitées également. Des queues pour manger interminables car les cuisiniers prennent leur temps, rien n’est pas à l’avance… bref fuyez
Stayed 6 nights in Aug 2023

2/10 Terrible

khaled

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre sale et mauvaise état Fuite d'eau d'ans les toilettes Pas de serviettes nourriture pouri et sale Personel bizarre Il mérite même pas une étoile En un mot il est vraiment dégueulasse

2/10 Terrible

lucas

Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel à retirer de votre catalogue. Il n’a absolument rien d’un 4 étoiles. Nourriture infecte. Piscine indigne (sale et eau verte). Nous avions un all inclusive ? Rien absolument rien. Pas de bière, pas de sodas par exemple, jus indignes. Chambres sales. Personnels peu courtois. Autres exemples ? Mini golf impraticable. Mais le summum reste l’hygiène et les repas du restaurant. Nourriture infecte et attente interminable devant un « buffet » avec son assiette à la main….J'oubliais les ascenseurs ne fonctionnaient que périodiquement. Vraiment c’est un hôtel exécrable !

2/10 Terrible

Mehrez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont stay at this hotel, after check in i made direcly the check out, i never see 4 stars hotel like this, the rooms was dirty, the mold in the rooms everywhere, no food and drinks, the pool was dirty is well. I will never book this hotel again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Tua

Stayed 1 night in Jul 2023

2/10 Terrible

Ahlem

Stayed 3 nights in Jul 2023

2/10 Terrible

Ines

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cauchemar
Ils ne nous ont accepté avec problème, l hotel est sale avec des employés mal formés. Ce n'est pas un 4 étoile une auberge miteuse est meilleure.
Stayed 6 nights in Aug 2021

2/10 Terrible

Moez

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Le pire des hôtels durant ma vie
Stayed 2 nights in Jun 2021
Response from Sales on Jun 19, 2021
Merci pour votre commentaire

10/10 Excellent

Verified traveller

Chambre nettoyer tout les jours. Hotel intetieur ainsi que l exterieur yres bien entretenu et propre.
Stayed 3 nights in Jan 2020
Response from Revenue Manager Chich Khan hôtel on Mar 4, 2020
Merci pour votre réservation auprès de notre établissement. Cordialement

2/10 Terrible

Amira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nul
Hôtel nul vraiment je dégoûté à réservé cette hotel même j pas fini mn séjour et surtou le service de restaurant j pas aimé de tout
Stayed 5 nights in Jun 2019

6/10 Okay

Marja

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Hotel was old and it looks nice at photos, but when you go there, it doesn't look same. Carpet was very dirty, shower was dirty. Cleaning wasn't good. Every morning they take towels at 10, and they bring them back after 13. So if you want to go shower this time, you have to take own towels with you. And if you want take towels pool, you have to take it animations people, and they only work 10-12 and 15-17. And also taking towels was difficult, those times you have to be there. I think i don't choose this hotel again, there is better ones 🙂
Stayed 6 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

helene, castres tarn

Disliked: Cleanliness, property conditions & facilities
Bof
Prestations moyennes. Plage à 10 mn à pied. Piscine agréable. Repas cantine. Prestations massages de bien à médiocre.
Stayed 2 nights in Jun 2018

2/10 Terrible

Nabil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Bachir, Algerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne hotel
belle séjour

4/10 Poor

Annette, j

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Druk overvol en veel lawaai
Overvol en druk hotel vol lawaaimakers. Bij het bufet was het veel te druk...er werd geduuwd en voorgedrongen was veel te weinig personeel voor het aantal gasten. Slechte service en onvriendelijk personeel met uitzondering het restaurant personeel. Keiharde muziek op de binnenplaats zodat als je lekker op je balkon wilde zitten weg geblazen werd door de herrie. Veel dingen stuk op de kamer.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
RESTAURATION MEDIOCRE UNE SEULE MACHINE A CAFE ET A JUS POUR 200 PERSONNES !

4/10 Poor

amoula, nice

Disliked: Staff & service, property conditions & facilities
prison
le personnel de réception très désagréable le buffet du restaurant très décevant et vidé 5 minutes après l'ouverture du restaurant par des touristes affamés qui laisserons la moitié dans leurs assiettes.etc etc

6/10 Okay

moncef, sousse

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Everything it was fantastic.hospitallity,......except the rooms from our first 2 night it was disasters (the old once) but for the last night they give us another rooms ( the new once ) it was verrrry nice .anyway thank you verry much for everything

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chich Khan, deluso
Conoscevo già questo hotel, ma questa volta non mi sono trovato bene. Da il letto che doveva essere matrimoniale invece da una piazza, al freddo in camera e con il riscaldamento che si accendeva ad orari precisi, alla poca cortesia del personale e al costo sostenuto che è stato praticamente del doppio rispetto al reale costo dell'hotel di cui era inclusa la cena, e nel mio prezzo non avevo incluso nemmeno quella. Insomma... Non so se ci ritornerò.

8/10 Good

adnene

Liked: Staff & service, room comfort

10/10 Excellent

Auria, Marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop bien
Très très bien j y retournerais

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel pas tres serviable. Clim me marchait pas bien.

6/10 Okay

mahfoud, Lyon

Disliked: Cleanliness, staff & service, property conditions & facilities
Service plus que médiocre !!
Tous les services et personnels sont nuls ! Surtout dans le restaurant et l'acceuil !! Très pas professionnelles et limite on vous dis ne viens pas nous parler. Le pire c'est le restaurant ! Il faut attendre au moins 15min pour qu'ils ramènent le plat qui se termine! Quantité très petite comparée au nombre de personnes qui mangent. Chambre il manquait la poubelle et ce n'est qu'au 4è jours qu'on nous as ramené une malgré les demandes nombreuses! Téléphone qui marche pas jamais réparé ! Et les serviettes qui une fois enlevées de la chambre ne remettent des nouvelles qu'après des heures ! Attention hotel bien loin de la plage !

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Dégouté et outré
J'ai réservé et payé sur hotel.com et l'hotel a pas voulu accepté notre réservation donc a l'arrivé pas de chambre pour nous apres une longue négociation il nous on donné une chambre avec 2 lit pout 4 personnes que nous étions. Et pour mes enfants on nous a donné des matelas au sol aprés de multitude aller retour a la reception. Et le prix que nous avons payé est resté inchangé. Bref le buffet est égal a une cantine trop long a réaprovisionné. On a fini par en avoir ral-le -bol et exigé un remboursement du séjour le soir de notre arrivé. Ce que l'hotel a fait apres de nombreux mots échanger et en levant la voix. Je sais pas ou ils ont eu leur étoiles mais ils les méritent surement pas.

6/10 Okay

Rym

Liked: Cleanliness, property conditions & facilities