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Waterfront Hotel Downtown Burlington

Photo gallery for Waterfront Hotel Downtown Burlington

Front of property
View from property
Superior Room, 1 King Bed (Lake and Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lunch and dinner served
View from property

Overview of Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington

3.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
2020 Lakeshore Road, Burlington, ON, L7R4G8

Explore the area

  • Popular LocationBurlington City Hall3 min walk
  • Popular LocationAmazing Adventures Playland8 min drive
  • Popular LocationHMCS Haida National Historic Site16 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)39 min drive

Room options

About this area


Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with good shopping. Lil' Monkeys and Tyandaga Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Amazing Adventures Playland and Royal Botanical Gardens are also worth visiting.

What's nearby

  • Burlington City Hall - 3 min walk
  • Amazing Adventures Playland - 8 min drive
  • Royal Botanical Gardens - 10 min drive
  • Village Theatre Waterdown - 11 min drive
  • HMCS Haida National Historic Site - 16 min drive

Getting around

  • Burlington Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive


  • Dickens Pub - 3 min walk
  • Burlington Charcoal Pit - 2 min walk
  • Kelly's Bake Shoppe - 3 min walk
  • I Love Gelato - 1 min walk
  • Lugano 2 For 1 Pizza - 1 min walk

About this property

Waterfront Hotel Downtown Burlington

3-star eco-certified hotel
A playground, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Waterfront Hotel Downtown Burlington. Be sure to enjoy a meal at The Port House Social Bar, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), meeting rooms, and a ballroom
  • Luggage storage, multilingual staff, and a reception hall
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews give top marks for the walkable location
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.


English, Hindi, Portuguese, Romanian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Playground

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities


  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)


  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels


  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties



Check-in time starts at 3:00 PM


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 25.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Jun 11, 2023 start from CA $160.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 15.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-certified hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario, and Burlington City Hall. Burlington Art Centre and Beach Canal Lighthouse are also within 3 mi (5 km).



Very good

Rating 10 - Excellent. 537 out of 1200 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 359 out of 1200 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 151 out of 1200 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 86 out of 1200 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 67 out of 1200 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




6/10 Okay


Travelled with partner
Liked: Cleanliness, staff & service
Overall, we had an OK stay and would likely stay here again but there were a few issues. We stayed here on our wedding night and my fiance had called ahead to ask about getting the room decorated. They graciously upgraded our room to a jacuzzi suite, which is wonderful but the person on the phone also told him they would have bath bombs, chocolate and decorate the room for us, which none of that happened so that was a little disappointing. Also there is no hot tub in this hotel. There is a note at the pool centre saying "its closed for maintenance" but it is literally non existent. False advertising. Also, our fridge did not work. Pros: spacious and clean room, great location close to the water and many restaurants, and nice hot breakfast included.
Stayed 2 nights in May 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is water front. Excellent view of lake Ontario. Walk along the beach and pier is very nice. Property is clean and very friendly staff
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service - great location.
Stayed 2 nights in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness
Friendly check-in staff
Stayed 1 night in May 2023

6/10 Okay


Travelled with family
nice comfy bed - bathroom fan very noisy
Stayed 1 night in May 2023

8/10 Good


Liked: Cleanliness, property conditions & facilities
Nice lake view
Stayed 1 night in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Laura greeted us with so much kindness and information. 10 for her Waterfront Hotel!!! Perfect location and beautiful waterfront… this place for sure we need to return…
Stayed 2 nights in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast
Stayed 1 night in May 2023

10/10 Excellent

G. Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. We ended up extending it and enjoyed walking the pier. The staff were super!
Stayed 1 night in May 2023

8/10 Good


Travelled with family
Liked: Cleanliness
Excellent location. The property could use some updating.
Stayed 3 nights in May 2023