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Waterfront Hotel Downtown Burlington

Photo gallery for Waterfront Hotel Downtown Burlington

Front of property
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Superior Room, 2 Queen Beds (Lake and Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington

3-star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
2020 Lakeshore Road, Burlington, ON, L7R4G8

Explore the area

  • Popular LocationBurlington City Hall3 min walk
  • Popular LocationAmazing Adventures Playland8 min drive
  • Popular LocationHMCS Haida National Historic Site16 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)39 min drive

Room options

About this area


Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with good shopping. Lil' Monkeys and Amazing Adventures Playland are local attractions and those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Royal Botanical Gardens and Hamilton Museum of Steam & Technology National Historic Site are also worth visiting.

What's nearby

  • Burlington City Hall - 3 min walk
  • Amazing Adventures Playland - 8 min drive
  • Royal Botanical Gardens - 15 min drive
  • Village Theatre Waterdown - 15 min drive
  • HMCS Haida National Historic Site - 16 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive


  • Boon Burger Burlington - 2 min walk
  • DiMarios Trattoria - 2 min walk
  • Pane Fresco - 2 min walk
  • Son of a Peach Pizzeria - 3 min walk
  • The Dickens - 3 min walk

About this property

Waterfront Hotel Downtown Burlington

3-star eco-friendly hotel
A playground, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Waterfront Hotel Downtown Burlington. Be sure to enjoy a meal at The Port House Social Bar, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), meeting rooms, and an elevator
  • Multilingual staff, a 24-hour front desk, and a computer station
  • A reception hall, luggage storage, and a ballroom
  • Guest reviews give top marks for the walkable location
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.


English, Hindi, Portuguese, Romanian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 12.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Playground

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)


  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in lobby
  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)


  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in time starts at 3:00 PM


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 25.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 12.00 per day
  • Pet fee: CAD 25.00 per pet, per night
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Jan 29, 2023 start from CA $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 12.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-friendly hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario, and Burlington City Hall. Burlington Art Centre and Joseph Brant Museum are also within 15 minutes.

Can I cancel my reservation for free at Waterfront Hotel Downtown Burlington and receive a full refund?

Yes, Waterfront Hotel Downtown Burlington offers free cancellation on select room rates, because flexibility matters! Please refer to Waterfront Hotel Downtown Burlington cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 490 out of 1080 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 335 out of 1080 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 127 out of 1080 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 72 out of 1080 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 56 out of 1080 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice expect bath tub
Stayed 1 night in Jan 2023

4/10 Poor


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Convenient hotel location, but room location within the hotel hasn’t been ideal either time we’ve stayed, and staff weren’t willing/able to help change it this time. Parking was also a problem when we stayed in a busier season.
Stayed 1 night in Jan 2023

2/10 Terrible


Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I booked a hotel with a lake view but got the simple room without any view
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice open foyer, clean rooms, lovely lake view. I liked the breakfast prepared for you individually instead of a buffet due to Covid still lingering.
Stayed 1 night in Jan 2023

10/10 Excellent

Paul, Burlington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jan 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I really enjoyed our stay in Burlington at The Waterfront Hotel! We will definitely stat again! Thank you

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this hotel, staff was great, friendly and attentive. Room was comfortable and clean.
Stayed 1 night in Jan 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside property, walked to where we needed to be. Dog friendly floor. Aside from being briefly ignored when we arrived, staff very friendly and attentive. (The front desk clerk had stepped away). Clean crisp refreshed decor. Hot breakfast options (lots of plastic here, COVID solutions, no doubt.) A person cold-immersion swimming in the lake visible out our window, 0°C, 32°F. Tired indoor pool for those less adventurous.

10/10 Excellent


Liked: Cleanliness, staff & service
The room & bathroom were very clean.The room temp was cosy. The bed was comfortable & pillows & bed linens were were very nice. We had a beautiful view of the park and lake from the windows. We were able to open the windows to get some fresh air. Unfortunately, the breakfast buffet that was included was not very good, no toast, just dry pre made omelets and dry sausages and potatoes. Not your normal breakfast buffet! Poor atmosphere in the dining area. It looked like an afterthought, not a real dining area. The cleaning lady was vacuuming the floors while people were eating breakfast…and it was very noisy, we could not hear ourselves and enjoy our coffee. I went to the front desk and told them that the cleaning lady should wait until the breakfast hours were over before she comes in to disturb the customers. They asked her to stop what she was doing right away, and she stopped. The morning breakfast was the only disappointing thing about staying at the Waterfront Hotel.