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Waterfront Hotel Downtown Burlington

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Primary image
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Superior Room, 2 Queen Beds (Lake and Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington

3.0 star property

4.1/5 Very good

Top rated for staff & service (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

Explore the area

  • Popular LocationBurlington City Hall3 min walk
  • Popular LocationBeach Canal Lighthouse10 min drive
  • Popular LocationAmazing Adventures Playland12 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)39 min drive

Room options

About this area

Burlington

Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with good shopping. Lil' Monkeys and Hamilton Museum of Steam & Technology National Historic Site are local attractions and those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Amazing Adventures Playland and Adventure Village are also worth visiting.
Visit our Burlington travel guideOpens in a new window
Map

What's nearby

  • Burlington City Hall - 3 min walk
  • Beach Canal Lighthouse - 10 min drive
  • Amazing Adventures Playland - 12 min drive
  • Royal Botanical Gardens - 16 min drive
  • HMCS Haida National Historic Site - 16 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • Boon Burger Burlington - 2 min walk
  • DiMarios Trattoria - 2 min walk
  • Pane Fresco - 2 min walk
  • Son of a Peach Pizzeria - 3 min walk
  • The Dickens - 3 min walk

About this property

Waterfront Hotel Downtown Burlington

3-star hotel
Take advantage of a playground, laundry facilities, and a fireplace in the lobby at Waterfront Hotel Downtown Burlington. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at The Port House Social Bar, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), smoke-free premises, and meeting rooms
  • A porter/bellhop, ATM/banking services, and multilingual staff
  • An elevator, a ballroom, and a reception hall
  • Guest reviews give top marks for the walkable location
Room features
All guestrooms at Waterfront Hotel Downtown Burlington have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Croatian, English, French, Portuguese, Romanian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 12.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Playground
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

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Hotel
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Policies

Check-in

91% of travellers were happy with check-in
Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 12.00 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Oct 16, 2022 start from CA $173.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per stay.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 12.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario, and Burlington City Hall. Burlington Art Centre and Joseph Brant Museum are also within 15 minutes.

Can I cancel my reservation for free at Waterfront Hotel Downtown Burlington and receive a full refund?

Yes, Waterfront Hotel Downtown Burlington offers free cancellation on select room rates, because flexibility matters! Please refer to Waterfront Hotel Downtown Burlington cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 461 out of 1005 reviews
5 - Excellent 46%
Rating 4 - Good. 324 out of 1005 reviews
4 - Good 32%
Rating 3 - Okay. 114 out of 1005 reviews
3 - Okay 11%
Rating 2 - Poor. 63 out of 1005 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 1005 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

5/5 Excellent

Harmony
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly, great service & love the view.
Stayed 1 night in Sep 2022

3/5 Okay

Charles
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is in a great location. The restaurant was sub par and the complimentary breakfast was disgusting.
Stayed 1 night in Sep 2022

4/5 Good

Albert
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. There is a nightclub attached to the premises that makes it difficult to find parking on weekend nights. Noisy as well on Friday/Saturdays.
Stayed 4 nights in Sep 2022

4/5 Good

Elizabeth
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean, comfortable, and nicely decorated. All staff, we dealt with, we’re extremely helpful and pleasant. The pool looked clean… The water was very clean and clear, but marks on the bottom made you wonder. I think it just needed to be repainted. The spa was not working and blocked off
Stayed 2 nights in Sep 2022

5/5 Excellent

Dolly
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located centre of activity. Fantastic views
Stayed 1 night in Sep 2022

4/5 Good

Minh Luan
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2022

5/5 Excellent

Ebonie
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, comfortable rooms, convenient complimentary breakfast.
Stayed 1 night in Sep 2022

5/5 Excellent

Claire
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Location on Lake Ontario
Stayed 1 night in Sep 2022

4/5 Good

Aynsley
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for a hotel with close proximity to restaurants, walking path, small beach and Lake Ontario. Rooms and beds are nice as well. Staff is helpful and kind. Avoid the corner rooms near the attached pub on the weekends, it is extremely loud until 2am. We moved to a park view room however the adjoining wall (with the connecting door) with the room next door is very thin and you can hear the discussions of the people as if they were in your room.
Stayed 3 nights in Sep 2022

3/5 Okay

Kristen
Travelled with group
Disliked: Staff & service
Towels taken without leaving clean ones, front desk person not around for lengthy periods of time while waiting on some towels…. Lots of noise in room 602. So loud it was hard to sleep
Stayed 3 nights in Sep 2022