Bar (on property)

Reviews of Park View Motor Lodge

3.5 out of 5
Park View Motor Lodge
450 Tristram Street, Hamilton, Waikato

Reviews

9.4

Exceptional

Rating 10 - Excellent. 506 out of 757 reviews" "
Rating 8 - Good. 221 out of 757 reviews" "
Rating 6 - Okay. 23 out of 757 reviews" "
Rating 4 - Poor. 5 out of 757 reviews" "
Rating 2 - Terrible. 2 out of 757 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Oct 2022

10/10 Excellent

Nitesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and in heart of the city.
Stayed 1 night in Oct 2022

10/10 Excellent

Brant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations
Stayed 1 night in Oct 2022

10/10 Excellent

Tamura, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is the perfect for my family such as spa, pool, location, facilities in the room etc. Thank you so much!!
Stayed 1 night in Oct 2022

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel. Room was spacious, clean and very comfortable. Will definitely use in the future.
Stayed 1 night in Oct 2022

8/10 Good

Wendy

Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Sep 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, close to where we wanted to be and very comfortable. There wasn't anything we didn't like.
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome bed. Awesome shower and spa bath. Great staff. A little noisy at night as I was in a front unit but too be expected in the location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Victoria Hartley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before so it was an obvious choice for a one night stay this time. The room was spotless, the beds very comfortable, plenty of tea and coffee. The manager was very friendly and told us to use the disabled parking space because my daughter was on crutches. There was some noise in the evening due to the stadium being across the road, but the match had finished by bedtime. Now thinking of another reason to come back to Hamilton just to stay here.
Stayed 1 night in Aug 2022

8/10 Good

Darryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfy beds, good size room, good amount of supplies and kitchen equipment
Stayed 1 night in Jul 2022

10/10 Excellent

Teressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay thanks! The kids love the pool and we love the comfy beds. It’s so quiet but still so close to essentials.
Stayed 1 night in Jul 2022

10/10 Excellent

Werner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to shops, pool and spa great for the kids
Stayed 1 night in Jul 2022

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great,
Stayed 1 night in Jul 2022

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa bath in my room and having a swimming pool/spa was fantastic for the family. Great location, would be a great place to stay for the rugby, with the park across the road
Stayed 2 nights in May 2022

10/10 Excellent

Maiya

Travelled with family
Friendly, clean and very comfortable! Host friendly. Would definitely stay again!
Stayed 1 night in May 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, very spacious and comfortable rooms.
Stayed 1 night in May 2022

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Bit isolated though
Stayed 1 night in May 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay, will stay again
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 1 night in Apr 2022

10/10 Excellent

Kerri-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Quick overnight trip. Convenient location. Room was quiet, very little road noise. Room was very nice.
Stayed 1 night in Mar 2022

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight break
That is the best bed I've ever slept on!! My mate, however, took a while to find a comfortable spot to sink into. We'll be back.
Stayed 1 night in Mar 2022

10/10 Excellent

Dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Very helpful and amazing bed and pool
Stayed 1 night in Feb 2022

8/10 Good

George

Stayed 3 nights in Feb 2022

10/10 Excellent

Jeanine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly welcome by staff. Some minor wear and tear to room but otherwise very comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would stay again.
Stayed 2 nights in Jan 2022

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in Hamilton
A great location for someone coming to Hamilton for a couple of nights of business or pleasure. Room was relatively comfortable and nice and clean. I’d stay here again.
Stayed 2 nights in Jan 2022

2/10 Terrible

Jill, Auckland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid. Very strong smell of potpourri musk cleaning products made it un-sleepable. Could not stay due to the smell. Staff not patient or able to see the fault in their property and would not refund. Shame on you for treating an innocent customer in such a way. Their call in not assisting and doing the right thing, resulted in this review. That was a really unacceptable email Michelle. Terrible.
Stayed 1 night in Jan 2022
Response from Michelle on Jan 18, 2022
This is a very petty attempt at hurting us because this guest didn't get her own way and thankfully, it clearly doesn't align with the countless great reviews we have received from the wonderful guests we've had. This is the second time Jill booked with us. She is a demanding guest, with very specific requirements. The first time she stayed, we upgraded her for free to a room type two above the one she had booked. She said it was great (didn't leave a review then though) and booked again 10 days later. The second time, which this review is referring to, she came to check in and after being in the room for an hour, came to complain that the room was "too clean" and didn't like the fragrant smell of the cleaning product (something, we have never had an issue with before). One of her requirements is that we air out the room prior to her arrival with natural air. The door to the room had been open ALL day, since 9am, until she checked in at 4:18pm. Hoping to find a solution, I gave her two keys to two other rooms for her to see if they would be better suited (though, those rooms hadn't had their doors open all day, so I didn't expect they would suffice). When they didn't meet her requirements she asked for a refund, which I agreed to, but explained that she would need to organise it through Expedia as she had already paid them and we had not received any money for her booking. I then PATIENTLY waited for over an hour, while she stood in front of me (while trying to continue to do my job), trying to have a three way conversation with me and an Expedia representative over the phone. Ultimately, while I was on a phone call to another guest, she left. From the carpark she emailed me, demanding that I ring Expedia during office hours the next day to sort her refund. The next day, house keeping were sent to her room. Jill had failed to tell me that during the time in the room that she "couldn't bear to be in", she had used the toilet and not flushed it and had pulled back all the bedding. DESPITE this, I was still prepared to ring Expedia to coordinate a refund for her (most properties would not do this). So Jill's complaint that I wasn't patient or helpful is completely unfounded. I went out of my way to help her and she still had the audacity to leave such a negative review. So shame on you Jill for being so unkind. I am just grateful that she is the minority and that we otherwise have such pleasant and kind guests.

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE QUIET MOTEL,CENTRAL LOCATION,FRIENDLY AND HELPFUL STAFF
Stayed 3 nights in Dec 2021

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Perfect little overnight getaway from AKL. Super quiet, clean & comfy! Not a big fan of some of these hotels but I loved our stay here, also the staff were great!!
Stayed 1 night in Dec 2021

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well equiped and a good size. Staff very friendly.
Stayed 2 nights in Dec 2021

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Definitely come back!
Stayed 1 night in Dec 2021

10/10 Excellent

Miki

Stayed 1 night in Dec 2021

10/10 Excellent

arihia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Very comfortable, friendly & helpful
Stayed 1 night in Dec 2021

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean and Tidy motel. Quick and easy check in. Ll
Stayed 1 night in Sep 2021

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and convenient.
Stayed 1 night in Aug 2021

10/10 Excellent

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a gem - spa bath, kitchen, comfy bed, SKY TV, pool(if you want)and free 24 hour laundry. Right across road from FMG stadium. Would definitely stay again
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great service. Perfect location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Park View Motor Lodge & is fast becoming my favourite accommodation in Hamilton. We arrived outside of check in time and were grateful for the service in being able to complete the check-in process in the morning. Room lovely and clean, beds very comfortable. Thank you again. Will definitely stay again.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great area, loved the bath.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly accommodating. Quiet clean and safe. Ticked all the boxes.
Stayed 1 night in Jun 2021

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and nice and quiet
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Added extras - towels, robes, pillows, spa, pool and sauna. Very clean and tidy. Rooms well laid out. Just what we needed
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great motel in the heart of hamilton and we loved the swimming pool and spa. Clean, tidy and exceptional room for good price
Stayed 1 night in Apr 2021