Terrace/patio

Reviews of Ashwood Manor Motor Lodge

4 out of 5
Ashwood Manor Motor Lodge
16 Thackeray Street, Hamilton

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 597 reviews" "
Rating 8 - Good. 227 out of 597 reviews" "
Rating 6 - Okay. 70 out of 597 reviews" "
Rating 4 - Poor. 30 out of 597 reviews" "
Rating 2 - Terrible. 23 out of 597 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the one night. Close to CBD and the staff were wonderful.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apart from the obvious Winz tenants .
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Johns on Mar 13, 2021
Hi There, Thank you for staying with us and the lovely review. Hope to see you again. Kind regards

6/10 Okay

Kim

Stayed 1 night in Jan 2021
Response from Johns on Mar 13, 2021
Hi There, Thank you for staying with us . Hope to see you again. Kind regards

8/10 Good

H C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Lovely spa bath.
Stayed 2 nights in Jan 2021
Response from Johns on Mar 13, 2021
Hi There, Thank you for staying with us and the lovely review. Hope to see you again. Kind regards

10/10 Excellent

Jong ChulMYUNG HEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Johns on Mar 13, 2021
Hi Jong, Thanks for your time and the great review. Hope to see you again Kind Regards

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a really comfortable stay while visiting family is hospital
Stayed 1 night in Jan 2021
Response from Johns on Mar 13, 2021
Hi Maree, Thank you for staying with us and the lovely review. Hope to see you again. Kind regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2021
Response from Johns on Mar 13, 2021
Hi There, Thank you for staying with us and the lovely review. Hope to see you again. Kind regards

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and clean
Stayed 1 night in Dec 2020
Response from Johns on Jan 3, 2021
Hi Suzanne, Thanks for staying with us and your valuable feedback. Hope to see you again Best Regards

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Ashwood on Dec 6, 2020
Hi Frederick Thanks for your review Hope to see you again Best Regards Johns

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Ashwood on Dec 6, 2020
Hi Jacqueline, Thanks for your time and feedback Hope to see you again Best Regards Johns

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight on my way home
Stayed 1 night in Nov 2020
Response from Ashwood on Dec 6, 2020
Hi There, Thanks for your review Hope to see you again Kind Regards Johns

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
looks like it is now emergency housing for winz bathroom wasn't cleaned properly toilet had a strange smell coming from it. no info in room about fire plan or exits and info about motel eg: room service, local numbers. will not b returning to this motel
Stayed 1 night in Oct 2020

6/10 Okay

Wendy

Liked: Staff & service
Unfortunately nosiest place I’ve ever stayed at.Other guests arrived after 11pm making lots of noise and rubbish truck arrived outside our window around 6am to empty all bins.We also were beside a very busy intersection with sirens and traffic noise most of night.Room was adequate and reasonably clean.Would not stay here again as I value my sleep too much!
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed a couple of nights & was quite disappointed with the experience. Couple of things, parking was shocking, barely anything. Hardly any off street parking also. Bed was broken on one side so not good. I also think it is being used for emergency housing so was a little apprehensive around the place, didn’t feel comfortable & wasn’t pleasant.
Stayed 2 nights in Oct 2020

10/10 Excellent

Sarah, Christchurch

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Great rooms, big space and very clean. Highly recommended!
Stayed 4 nights in Sep 2020

2/10 Terrible

Michelle, Hamiltion new zealand

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The jets in spa did not work their where marks on the towels and on the bed
Stayed 1 night in Aug 2020

8/10 Good

Vera, Wellington

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome to meet the manager, Deepak. Very lovely gentleman who was very friendly and accommodating. He was very knowledgeable about Hamilton and recommended some good things to do in the city. He made us feel very welcome and ensured that our stay was great. Thank you so much!
Stayed 1 night in Jun 2020
Response from Ashwood on Jun 30, 2020
Hi Vera Thanks for your feed back. Your support keeps us motivated. Kind Regards Johns

10/10 Excellent

Kristine, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely escape for a few days. Enjoyed the spa bath
Stayed 3 nights in Jun 2020
Response from Ashwood on Jun 30, 2020
Hi Kristine Thanks for your grate feedback Hope to see you again Kind regards Johns

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and room was clean.Owner helped out especially with the late check in. Awesome
Stayed 1 night in Jun 2020
Response from Ashwood on Jun 30, 2020
Hi There, Thanks a lot for your grate feedback. Hope to see you again. Kind regards Johns

10/10 Excellent

Manawaroa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay. Friendly staff members, good spa tub to relax. Little bit noisy surrounding by racers at night.
Stayed 1 night in Feb 2020

8/10 Good

Kelly, Taupo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Sad for the arguement that happened with a permanent live in customer and a boyfriend or ex- husband
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fresh, lots of room, awesome spa bath and the beds were super comfortable!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n Loved spa staff very helpful will not hesitate to return
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Patricia

Stayed 1 night in Nov 2019

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy stay in Hamilton
Handy to CBD. Spa bath didn't work until 7am in the morning. Spacious accommodation.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

4/10 Poor

Luis

Travelled with partner
Disliked: Cleanliness
The room condition was not what we expected for what we paid. There were a lot of stains in the carpet. The TV remote didn’t work, the bed and sofas were clearly old. There were many noisy neighbors and the police was onsite getting people out. A lot of inappropriate language was use by people staying in other rooms. The staff was nice, he tried to be helpful, however we were shocked about the place, we felt we were mislead from what we saw on Expedia.
Stayed 1 night in Aug 2019

10/10 Excellent

MichDu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the big spa bath great size, our beds were comfy and sheets crisp and clean
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible. WiFi fantastic! Location perfect
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Property was clean to a moderate standard, there was someone's hair still stuck to the shower. Stairs going to upper units were very slippery tiles. Location was good, handy to where we needed to be. The second bed in our unit was a fold-out, pop up type bed although comfort-wise it was OK.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white sheets Cold water jets in spa bath mugs missing
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to CBD. Very clean and had everything that we needed.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable clean tidy and in a conveniant location. Very helpful staff.
Stayed 1 night in May 2019

8/10 Good

Steven, Wellingon

Travelled with partner
Liked: Cleanliness, staff & service
Shower was snall, not enough sugar location is easy to find vlose to local shops and Hamilton hospital parking spaces a bit tight in some areas
Stayed 1 night in May 2019

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband was in hospital so was a great hospital. Close by, easy to get to and quiet.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk to town. Clean an tidy with friendly staff
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and very close to hospital and city every thing with in walking distance
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Lots of people loitering in car park on arrival, person at reception was rude. Overpriced when clearly motel is full of emergency housing tenants, extremely loud music woke the whole motel up at 6am, no attempt by management to stop it.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service was fabulous. The welcome was warm and children well catered for. The rooms were clean and the price very affordable with good quality rooms.
Stayed 1 night in May 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay at an excellent price.
Nice and clean with a very nice staff. I would certainly stay there again.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Very comfortable bed. A bit noisy for us, but very handy for the balloon festival.
Stayed 2 nights in Mar 2019