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Reviews of Admiral Inn Burlington

2.5 out of 5
Admiral Inn Burlington
3500 Billings Court, Burlington, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

JAMIE

Travelled with partner
Disliked: Amenities
I left after 2 hours- they charged me $170 for a suite I didn’t ask for. The tub was gross and the bathroom light was falling apart. I felt unsafe.
Stayed 1 night in May 2024
Response from General Manager on May 21, 2024
Dear Jamie;The Admiral Inn Burlington would like to thank you for your recent stay with us. However, you forgot to mention to the public that you have asked for a nice room as it was the long weekend and the hotel was almost sold out. Using it for 2 hours and then apparently finding "things" not right in your room and not even reporting it to the front desk seems questionable from you side.We thank you for your stay.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay the Admiral Inn. Very clean and quiet. An excellent breakfast with hot food. The room is spacious and a comfortable bed. I will return in the future.
Stayed 4 nights in May 2024
Response from General Manager on May 21, 2024
Dear Greg;Thank you for your recent stay a the Admiral Inn Burlington.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offered is really good.
Stayed 5 nights in May 2024
Response from General Manager on May 15, 2024
Dear Sharon;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Dear Paul;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Sarina

Liked: Cleanliness, amenities, property conditions & facilities
My favourite hotel on earth and I mean it
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Sarina;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Fay, Bayfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast. Very nice clean room. Wasn't happy that the lawn maintenance contractor sprayed the side of my car with grass clippings from his grass trimmer. I reported it to the reception desk.
Stayed 2 nights in May 2024
Response from General Manager on May 13, 2024
Dear Fay;Thank you for choosing the Admiral Inn Burlington and for your review.We look forward to your next return with us.The Staff & ManagementAdmiral Inn Burlington

2/10 Terrible

SALAH

Not clean
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Salah;Thank you for choosing the Admiral Inn Burlington and for your questionable review.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional value with a well above average experience. Was very pleasantly surprised with everything at this hotel, for the money by far best value hotel I have stayed at in years. Hot breakfast and very clean. All staff were great!
Stayed 1 night in Apr 2024
Response from General Manager on May 10, 2024
Dear Arthur;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

4/10 Poor

Nasrin

Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Nasrin;Thank you for choosing the Admiral Inn Burlington and for your review.We look forward to your next return with us.The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear Arthur;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Krishan

Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear KrishanThe Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Anastasiya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in and a standout receptionist, coupled with the unexpected treat of complimentary breakfast.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Anastasiya;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

4/10 Poor

Celynn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the hotel the reception finished with guests before us. It took her another couple minutes before she acknowledged me to check in. Not even I’ll be right with you We got into Our room which was spacious enough, we got settled in and got ready to leave for the evening. In preparing to leave we noticed corn nuts and other food all over the carpet and fingerprints on the mirrored doors. The windows which were quite small let in very little light were so dirty you couldn’t even see out them We didn’t have time to go down and ask to switch rooms so we figured it is what it is. We got in around 1 ish from a birthday celebration and were quite tired. If I had known the night before that we were overtop of the stairwell outside door I would have requested a change. Every time someone went in and out of the door it slammed and woke us up.i tried earplugs but that did nothing to help Needless to say that started at 620 am and was non stop. I gave up at 930 and decided it was time to just head home and try to take a nap. The hallway upstairs stunk of marijuana the whole time we were there I checked out and it was the same lady who checked us in. She did not ask how things were how the stay was…… nothing not a word. Very disappointing when you spend $170 for the night…. Was NOT worth it I DO NOT recommend staying here. I know I won’t be back. Very disappointed
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Celynn;The Admiral Inn Burlington would like to thank you for your recent stay with us. Although we find your review questionable, as none of these issues that you apparently had were brought to our attention. We thank you for choosing the Admiral Inn Burlington.The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Surkhab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Surkhab;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean, comfortable big bed.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Rob;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

j david, Bewdley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always love the breakfast here !
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear David;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Sarina

Liked: Cleanliness, amenities
MY FAVOURITE HOTEL IN THE WORLD They really really know how to make you feel at home Staff is very friendly and down to earth Would highly recommend Oh and the breakfast is the best I’ve ever had
Stayed 1 night in Apr 2024
Response from General Manager on May 9, 2024
Dear Sarina;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on May 9, 2024
Dear Mark;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
great property for the price
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Dear William;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Rosalba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and a clean room. Staff so nice
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 29, 2024
Dear Rosalba;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear John;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Lovepreet

Liked: Property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Lovepreet;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

6/10 Okay

Salekin

Liked: Staff & service
Disliked: Amenities
Good experience
Stayed 1 night in Feb 2024
Response from General Manager on Apr 29, 2024
Dear Salekin;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Rohullah

Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Rohullah;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Keith

Liked: Property conditions & facilities
When I went to shower there was somebody’s long hair strands on the shower wall
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Keith;Thank you for choosing the Admiral Inn Burlington.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Luiz

Stayed 1 night in Apr 2024
Response from General Manager on May 15, 2024
Dear Luiz;The Admiral Inn Burlington would like to thank you for your recent stay with us and for your kind review.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Fadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Fadia;Thank you for choosing the Admiral Inn Burlington.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

4/10 Poor

julia

Travelled with family and small children
Disliked: Property conditions & facilities
There were areas of the room that were not flean, dusty door handles, dusty toilet paper holder. Bathtub water spots
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Julia;The Admiral Inn Burlington would like to thank you for your recent stay with us. We are just puzzled on your nonsense review as you did not say anything to us at all. The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: The rooms are clean, tidy, and nice. I liked that there was staff available 24/7 and that they dealt with problems immediately. The room had issues with dying or missing light bulbs, and they immediately replaced them with new ones. Great! The cleaning staff respected my privacy when I put the sign up, and they knocked and asked if anyone was inside when I forgot to put up the do not disturb sign. Great! The breakfast is included, delicious, and is available from 7-something until 10:00 a.m. All of the staff are friendly and are willing to help you (if they are able) if you speak to them with kindness and respect. CONS: The down sides are not really their fault. They are located by the QEW. So there is some noise from the QEW. The rooms are only moderately sound-proof, so you won't hear most things if your neighbours are quiet and talk at a normal volume. If you have noisey neighbours or neighours who talk loudly or blast music, then you will definitely hear them. (I had noisy neighbours on the last night of my stay.) There is (insofar as I could tell) no elevator. So if you have mobility issues, you'll need to make sure you book a room on the ground floor. If you rely on local transit, please be aware that the bus system does not run in that area on weekends and on holidays. The nearest stop to running buses is quite a long walk away. (I also recommend visitors who are staying in Burlington and the GTA to invest in a PRESTO card. It'll save you money.)
Stayed 8 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Roger;The Admiral Inn Burlington would like to thank you for your wonderful review and we look forward to your next return with us.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very efficient on check in and the location and pricing works well for me.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Kevin;The Admiral Inn Burlington would like to thank you for your wonderful review and we look forward to your next return with us.The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, it was quite noisy. I reported it to the fellow at the front desk. He came up twice and requested the various people in the rooms to be quiet. I actually wanted to move rooms but there were none available. (It was so bad I was thinking of leaving but neighbouring hotels were also full) By 10:30 pm the noise lessened and I was able to sleep. It was not the hotel's fault and the desk fellow took action but it was unpleasant.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Donna;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are from this area but moved to area near Ottawa about 15 yrs ago. Still come down to Burlington and stay at the Admiral Inn. It convenient, clean, the staff are very friendly and eager to please. The free breakfast is great and always available.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Diane;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

6/10 Okay

Douglas

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Douglas;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
staff.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear David;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this well priced hotel, tucked away at the end of a street, super clean and well looked after. Breakfast was great!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Elaine;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

6/10 Okay

Karley

Travelled with family and small children
If you need a basic stay then this works. We found the gentlemen working the front desk rude. The room was dirty and in need of some repairs. The toilet had not been flushed and the room smelt like someone literally had just left (like body odour). The sink had what looked like weed in it. The free breakfast was good and the staff working in there were always cleaning around and friendly. It was handy to be able to see your vehicle outside of the room and the location was convenient. The room was very cluttered and made it difficult to move around with the amount of furniture in it. We wont be staying there again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Karley;Thank you for choosing the Admiral Inn Burlington and for your questionable review. Your room was cleaned properly as we take pride in our staff and hotel.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Fadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Apr 16, 2024
Dear Fadia;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

4/10 Poor

Cheryl

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff was rude and tv did not work properly.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cheryl;Thank you for choosing the Admiral Inn Burlington.The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Scott

Liked: Property conditions & facilities
Breakfast buffet and buffet included the place was very well-maintained and a great price
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Scott;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

SARANYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Saranya;Thank you for choosing the Admiral Inn Burlington and for your kind review.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Nickson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. Good Breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Nickson;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

8/10 Good

AVIVA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Comfortable beds and reliable wifi. It is non-smoking however the rooms and hallways had a lingering smoke smell so be aware if that's bothersome. The breakfast was good and staff was helpful. It was priced accordingly and budget friendly. If you have mobility issues, request the main floor. We would return.
Response from General Manager on Apr 10, 2024
Dear Aviva;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

4/10 Poor

Safia

Disliked: Staff & service
.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Safia;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and the rooms were clean and quiet
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Madison;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Hafeez

Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Hafeez;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward to your next return...The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Only neg was the bed linnen had a stain.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Paul;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i travel to Oakville i always stay at the Admiral in Burlington. I wouldn't want to stay anywhere else. Thanks to Anna for being an awesome manager. And all the staff at the Admiral are so kind.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Anita;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and a decent size. Nice quiet area away from city traffic, although our GPS took us on a little adventure to get here. The cleaning products were a little perfumy but tolerable.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Susan;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

10/10 Excellent

jagg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Jagg;The Admiral Inn Burlington would like to thank you for your recent stay with us.We look forward wo your next return..The Staff & ManagementAdmiral Inn Burlington

8/10 Good

Eric

Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Eric;Thank you for choosing the Admiral Inn Burlington.We look forward to your next return with us...The Staff & ManagementAdmiral Inn Burlington