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Crowne Plaza Hamburg - City Alster, an IHG Hotel
4.0 star property

Waterfront Hamburg hotel in Hamburg-Nord with 24-hour health club

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza Hamburg - City Alster, an IHG Hotel

Photo gallery for Crowne Plaza Hamburg - City Alster, an IHG Hotel

Bar (on property)
Junior Suite, 1 King Bed
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Breakfast and lunch served

Overview of Crowne Plaza Hamburg - City Alster, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Graumannsweg 10, Hamburg, HH, 22087
  • Popular LocationHamburg City Hall4 min drive
  • Popular LocationMiniatur Wunderland5 min drive
  • Popular LocationElbe Philharmonic Hall6 min drive
  • AirportHamburg (HAM)21 min drive
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Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Alster View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Alster View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Bath Shower Combination)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
HYPERION Hotel Hamburg
Hot tub
Spa
Pet-friendly
Free WiFi
8.8 out of 10, Excellent, (1001)
The price is CA $210
CA $224 total
includes taxes & fees
Apr 29 - Apr 30
HYPERION Hotel Hamburg

About the area

Hamburg

Crowne Plaza Hamburg - City Alster, an IHG Hotel is located in Hamburg-Nord, a neighborhood in Hamburg, and is near a metro station and on the waterfront. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Moenckebergstrasse - 3 min drive
  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 6 min drive
  • Hamburg Cruise Center - 6 min drive

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Airport (HAM) - 24 min drive

Restaurants

  • Alsterperle - 9 min walk
  • Peter Pane - Hamburg Turnhalle - 7 min walk
  • Goldherz - 8 min walk
  • Campari Lounge - 4 min walk
  • Da Caio - 5 min walk

About this property

Crowne Plaza Hamburg - City Alster, an IHG Hotel

Upscale eco-certified hotel revitalized in 2019 and located in Hamburg-Nord
Take advantage of dry cleaning/laundry services, a bar, and a 24-hour health club at Crowne Plaza Hamburg - City Alster, an IHG Hotel. Active travelers can enjoy amenities like cycling and rowing/canoeing at this hotel. The on-site restaurant, The Restaurant, offers breakfast and lunch. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-in, and a front-desk safe
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 291 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch TVs with satellite channels
  • Free infant beds, electric kettles, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Secured self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends; EUR 28.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Plaza
  • The Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Rowing/canoeing

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,651 square feet of conference space
  • 9 meeting rooms

Outdoors

  • On the waterfront

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Sign language-capable staff
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Renovated entire property - November 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Secured self parking fee: EUR 26 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Is Crowne Plaza Hamburg - City Alster, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster, an IHG Hotel on Apr 21, 2024 start from CA $148.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster, an IHG Hotel?

Self parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Hamburg - City Alster, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster, an IHG Hotel located?

Located in Hamburg-Nord, this eco-certified hotel is 0.3 mi (0.5 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.7 mi (4.3 km) away. Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

Crowne Plaza Hamburg - City Alster, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 1002 reviews" "
Rating 8 - Good. 435 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Stayed 5 nights in Nov 2023

6/10 Okay

Gulzar Alam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with a wrong perception projected in expedia
Nice hotel mainly for business people. But the lo ation shown in the website was deceiving. We oaid extra for Altser Lake view but you can only view part of the Lake at a distance. City center is at a distance and not easy for regular walking.I was surprised to find that in the breakfast room there is a long que as they look for names but not the room number of the guest. Breakfast choice is also very limited. This is not a typical Crown Plaza we stau around the world.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff all friendly, welcoming and helpful. Room and hotel in general was very clean. Short (20min) walk to Hauptbahnhof through St George or 30 mins along the Alster Lake and Binnenalster towards Rathaus.
Stayed 4 nights in May 2023

10/10 Excellent

Andre, Essen

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2023

8/10 Good

Rajiv Bhalchandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Probably needs some modernisation
Stayed 3 nights in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel. Friendly staff. Dining room at breakfast busy and noisy.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We had a wonderful stay at the hotel. Everyone in the hotel team was friendly and helpful. The rooms were lovely. The breakfast had plenty of variety, was well stocked and tasty. We would definitely go again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Atef

Stayed 2 nights in Dec 2022

10/10 Excellent

Leslie

Stayed 4 nights in Jan 2023

10/10 Excellent

Robert, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk away from a main street with plenty of dining options, grocery store, drug store, and other businesses. Nestled on the edge of a quiet residence area, and about a 20 minute tax ride form the airport. Hotel staff speak excellent English.