Title: REVERB by HardRock Hamburg - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # REVERB by HardRock Hamburg Experience ultimate convenience with shopping and dining options under one roof. Get ready to rock your stay. ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/93666560.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/3771f942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/a98ae8ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/46ee7ee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/1f639488.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies REVERB by HardRock Hamburg, where the energy of Reeperbahn meets rock 'n' roll charm. Explore the on-site shopping mall, indulge in a coffee or meal at one of two restaurants or relax with a drink at the bar. 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - Air conditioning - Pet-friendly - Breakfast available - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100743922&PinnedHotelID=100743922&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 9 of 9 rooms ### Superior Room, 1 King Bed 8.8 Excellent 9 reviews ### Highlights Separate sitting area Individually decorated Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ### Suite, 1 King Bed (Replay) 9.4 Exceptional 6 reviews ### Highlights Separate sitting area Individually decorated Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ### Classic Room, 1 Queen Bed 9.0 Wonderful 11 reviews ### Highlights Separate sitting area Individually decorated Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hair dryer - Sleeps 2 - 1 Queen Bed ### Classic Room, 1 King Bed 9.4 Exceptional 30 reviews ### Highlights Separate sitting area Individually decorated Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ### Classic King Room - Sleeps 2 ### Classic Queen Room - Sleeps 2 ### Superior King Room - Sleeps 2 ### King Suite - Sleeps 2 ![1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/101000000/100750000/100744000/100743922/a624dee1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen with Harbour View - Sleeps 2 ## You may also like Ad ![Family Room (Superior)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4570000/4561600/4561542/5526cf4f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Scandic Hamburg Emporio Hamburg City Center - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-REVERB-By-HardRock-Hamburg.h100743922.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-REVERB-By-HardRock-Hamburg.h100743922.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55644%2C9.97019&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TZGvpNZnaTFjbM707-DcDdwvDmA=) Feldstraße 66, Hamburg, 20359 #### What's nearby - Millerntor Stadium - 6 min walk - 0.5 km - Reeperbahn - 9 min walk - 0.8 km - Hamburg Messe and Congress - 9 min walk - 0.8 km - Jungfernstieg - 16 min walk - 1.4 km - Miniatur Wunderland - 4 min drive - 2.2 km #### Getting around - Feldstrasse U-Bahn - 3 min walk - Sternschanze Station - 14 min walk - Hamburg Airport (HAM) - 32 min drive #### Restaurants - ‪Karo Fisch - ‬4 min walk - ‪La Casita - ‬5 min walk - ‪Constant Grind - ‬6 min walk - ‪Brot und Stulle - ‬5 min walk - ‪La Sala - ‬1 min walk ## About this property ### REVERB by HardRock Hamburg Hotel near Millerntor Stadium Located close to Reeperbahn and Schmidts Tivoli, REVERB by HardRock Hamburg provides a shopping mall on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - Access to a nearby health club, express check-in, and a vending machine - An elevator, tour/ticket assistance, and a 24-hour front desk Room features All 134 individually decorated rooms offer thoughtful touches such as air conditioning and smart speakers, in addition to amenities like free WiFi and separate sitting areas. Extra amenities include: - Bathrooms with rainfall showers and hair dryers - 55-inch TVs with cable channels - Separate sitting areas, smart speakers, and heating ## Similar properties ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/1000000/20000/12600/12511/ccec7c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Hamburg Hamburg City Center - Spa - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,224 reviews CA $190 CA $203 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=12511&PinnedHotelID=12511&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11610000/11600600/11600578/3af5a265.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HYPERION Hotel Hamburg Hamburg-Mitte - Hot tub - Spa - Pet-friendly - Free WiFi 8.8 Excellent 1,000 reviews CA $161 CA $173 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11600578&PinnedHotelID=11600578&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25750000/25747100/25747088/7fceff31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruby Lotti Hotel Hamburg Hamburg City Center - 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Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=9184&PinnedHotelID=9184&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1080000/1079800/1079740/1d025499.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### east Hotel Hamburg Hamburg-Mitte - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews CA $262 CA $280 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1079740&PinnedHotelID=1079740&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (EUR 20 per day) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 15 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Bicycle rentals - Shopping mall ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Housekeeping (once per stay) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (59 inch wide door) - Smooth flooring in public areas - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch TV with cable channels - Smart speaker ### Food and drink - Free bottled water ### More - Air conditioning - Heating - Individual decor - Mobile key entry - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 35 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 29 for adults and EUR 15 for children - Uncovered self parking fee: EUR 20 per day - Pet fee: EUR 35 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Property Registration Number DE340368512, Heimhuder Strasse 36, RIMC Bunker Hamburg Hotelbetriebsgesellschaft mbH & Co. KG , +49 040 808 141 102, RIMC Bunker Hamburg, 12-1234567-01 ### Property is also known as REVERB by HardRock Hamburg Hotel REVERB by HardRock Hamburg Hamburg REVERB by HardRock Hamburg Hotel Hamburg ## Frequently asked questions ### Is REVERB by HardRock Hamburg pet-friendly? > Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at REVERB by HardRock Hamburg? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at REVERB by HardRock Hamburg on Nov 2, 2025 start from CA $183.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hamburg-Hotels-REVERB-By-HardRock-Hamburg.h100743922.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at REVERB by HardRock Hamburg? > Self parking is available for EUR 20 per day. ### What time is check-in at REVERB by HardRock Hamburg? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at REVERB by HardRock Hamburg? > Check-out is at 11:00 AM. ### Where is REVERB by HardRock Hamburg located? > Located in Hamburg-Mitte, this hotel is within a 15-minute walk of Millerntor Stadium and Reeperbahn. Schmidts Tivoli and Jungfernstieg are also within 1 mi (2 km). Feldstrasse U-Bahn and Feldstraße Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## REVERB by HardRock Hamburg Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 164 8 - Good 59 6 - Okay 22 4 - Poor 9 2 - Terrible 9 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Geneviève Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was such a special experience to stay in a former bunker. The rooms are very confortable. ##### Geneviève Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jeffrey Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Achingly hip hotel overlooking St Pauli Stadium and right next door to Feldstrasse U Bahn. Rooftop garden is a major tourist attraction and you have lift access like a VIP. A unique hotel experience everyone coming to Hamburg should try it! ##### Jeffrey Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Herman Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good and safe feeling environment with a amazing view of the city, just wish I could've warmed my room up a bit more ##### Herman Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Steve Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A great room in an incredible building ##### Steve Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marcel Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Marcel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Juan Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel! So unique and very very nice. Loved the view! ##### Juan Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Arne Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique location and lots to do in the environment! ##### Arne Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Julia Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is simply nowhere else like this to stay! Whilst in Hamburg seeing friends, we thought why stay somewhere ordinary, when we can stay in this uniquely historic monument that has been brilliantly converted into a really cool hotel! Super comfy & well designed room (we went with a King bed suite), with a really great shower! Don't expect the Hard Rock Cafe to be here, as I did (my only disappointment). The history of the place is fascinating and the rooftop views are worth the stairs! Reception's great. Found the staff in the top restaurant to be somewhat disinterested & a bit stuffy. Definitely more friendly, fun & funky in the bar down by the reception. Great local foods market & the very lively Reeperbahn on the doorstep! ##### Julia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Niko Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unique place to be in the middle of Hamburg. ##### Niko Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Vanessa Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When we actually saw the bunker, as it is known, it just looked so cool. The actual hotel entrance was on the opposite side to where we came out of the U bahn. The room was better than we expected, it was long and narrow, but had plenty of space for us. The doors were extremely heavy, but went with the bunker theme. The room was very clean, the bed was really comfy. I would definitely stay here again. ##### Vanessa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Cerstin Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Interesting, secure, clean and friendly hotel. ##### Cerstin Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ian Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Niche hotel experience in Hamburg. A truly unique experience. Located at the top of a World War bunker, a major tourist attraction in it's own right. Hotel is clean, modern but not like any other hotel in its set up. There's no bar, no restaurant and just a small reception area...but there are a restaurant and coffee shop on the same floor for residents to use. Decent location.. Great views over Hamburg. Small clean modern rooms. Internet tv, Alexa in the room is a nice touch. 25 mins walk to the river, 20 to the Reeperbahn. UBahn is next to hotel for easy transport options including the airport. Enjoyed our 2 night stay here. Would stay again ![Fantastic building. Unique place to stay ](https://a.travel-assets.com/ugc/hotel-reviews/80e5d399-a9e0-4184-b238-f41fc3189b97-1753214191049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great views through the forest!](https://a.travel-assets.com/ugc/hotel-reviews/b4b49848-521e-4788-8777-31bc50a1231d-1753214210541.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8fe4af7-38c3-49f4-8c8e-4972409ebe0a-1753214322358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03ef684f-aa4e-4886-928a-e9a623d0c725-1753214340439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Örjan May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful surprise By accident, I had to rebook a hotel in Hamburg. I ended up with this hotel without any expectations... But everything I met exceeded my expectations. I can really recommend this hotel...it's special, comfortable, strange and with a wow-factory... Enjoy 👍 ##### Örjan Stayed 2 nights in May 2025 ### 4/10 Poor #### Benoit Mar 9, 2025 Disliked: Amenities, property conditions & facilities Not a hotel I would Like to stay at again. ##### Benoit Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Martijn Nov 15, 2024 Liked: Property conditions & facilities, room comfort Breakfast in La Sala is okay but a total rip off. ##### Martijn Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Armin Sep 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome experience ##### Armin Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### ALAN Aug 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic experience, what a place Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale ##### ALAN Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### ALAN Aug 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic experience, what a place Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale ![](https://a.travel-assets.com/ugc/hotel-reviews/3564F2F6D6B974FDCC96409BC474D9586660B50A1724083858809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7387A423551C826AE7A578C4A48D338666C2F89C1724083858502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7AE9FAEE5DD4FABD60E34E0A26FA046B31E18BD01724083858779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALAN Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Dietmar Oct 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Simply nothing to complain, that something extraordinary I think. ##### Dietmar Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michael Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities X ##### Michael Stayed 1 night in Sep 2024 ### 6/10 Okay #### Robert Dec 29, 2024 Liked: Property conditions & facilities Disliked: Staff & service Cleaning just each 2nd day ##### Robert Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Hannah Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel, interesting building. Fantastic hotel, right next to St. Pauli football stadium. Really interesting building full of history, great coffee shop on site and restaurant looked good but we didn’t use. Rock shop on site but closed on Sundays so didn’t visit. Great rooms with comfortable bed and fantastic shower (with nice toiletries including separate shampoo and conditioner). Good space in room even basic room. Quiet room, couldn’t hear the football fans at the stadium when in the hotel/room. Walkable to the Reeperbahn and docks area (gentle 20 minutes, approx). Highly recommended hotel! ![](https://a.travel-assets.com/ugc/hotel-reviews/451C8FAFABF8D250D220830090FC197CF174A7DC1727616430073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C4204EAD7DC206B3F5E57F6846CF9372CC7B76FB1727616430218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hannah Stayed 1 night in Sep 2024 ### 8/10 Good #### Wolfgang Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was fine, except the entrance was difficult to find and there was not enough light so that it did not feel too safe ##### Wolfgang Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Stephan Sep 6, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Dirty towels, beds not done, empty water bottles. Very poor service overall. It’s a pity because the hotel could be nice! ##### Stephan Stayed 1 night in Aug 2024 ### 2/10 Terrible #### FABIO Jun 15, 2025 Disliked: Staff & service At checkout, the hotel claimed I hadn't paid for the stay, saying they couldn't find my Hotels.com payment in their system. I showed them my Hotels.com receipt, which clearly stated the stay was prepaid and only city taxes were due. The front desk staff disregarded my word and the evidence I presented, causing us to delay our departure and nearly miss our flight. They charged me twice and didn't refund the EUR 100 security deposit. After several email exchanges, the hotel admitted to the duplicate charge, but they still haven't refunded it to my credit card statement. On top of that, I'm out of pocket for the IOF tax due to Brazilian laws. This was terrible customer service; save yourself the headache. I'm still in contact with Hotels.com support to resolve my situation. ##### FABIO Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Sandy Lake](https://www.expedia.ca/Sandy-Lake-Hotels.d553248635921965253.Travel-Guide-Hotels) > > [Pearl Continental Bhurban](https://www.expedia.ca/Islamabad-Hotels-Pearl-Continental-Bhurban.h527136.Hotel-Information) > > [Holiday Inn Express & Suites Halifax Airport by IHG](https://www.expedia.ca/Halifax-Hotels-Holiday-Inn-Express-Halifax-Airport.h1942038.Hotel-Information) > > [HiltonHotels Hotels in Hinton](https://www.expedia.ca/Hinton-Hotels-Hilton-Hotels.0-0-d115593--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hampton Inn & Suites Ottawa West](https://www.expedia.ca/Ottawa-Hotels-Hampton-Inn-Suites-Ottawa-West.h57516138.Hotel-Information) > > [Chale Island Resort](https://www.expedia.ca/Mombasa-Hotels-The-Sands-At-Chale-Island.h9807194.Hotel-Information) > > [Dreams Dominicus La Romana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Dominicus-La-Romana-All-Inclusive.h15407597.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Best Western Plus Bridgewater Hotel & Convention Centre](https://www.expedia.ca/Lunenburg-Hotels-Best-Western-Plus-Bridgewater-Hotel-Convention-Centre.h3812334.Hotel-Information) > > [Langdon Hall Country House Hotel & Spa](https://www.expedia.ca/Kitchener-Hotels-Langdon-Hall-Country-House-Hotel-Spa.h528380.Hotel-Information) ### Flights > [Flights from Goffs (YHZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yhz/ist/halifax-to-istanbul) > > [Flights from New York (LGA) to Calgary (YYC)](https://www.expedia.ca/lp/flights/lga/yyc/new-york-to-calgary) > > [Flights from Seattle (SEA) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/sea/hyd/seattle-to-hyderabad) > > [Flights from Pearson Intl. to ROM-All Airports](https://www.expedia.ca/lp/flights/yyz/rom/toronto-to-rome) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) > > [Flights from Lincoln (YFC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yfc/yyz/fredericton-to-toronto) > > [Flights from Comox (YQQ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yqq/yul/comox-to-montreal) > > [flights from john c munro hamilton intl airport](https://www.expedia.ca/lp/airports/yhm/flights-from-john-c-munro-hamilton-intl-airport) > > [Flights from YTO-All Airports to NYC-All Airports](https://www.expedia.ca/lp/flights/yto/nyc/toronto-to-new-york) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Vancouver (YVR) to Rome (FCO)](https://www.expedia.ca/lp/flights/yvr/fco/vancouver-to-rome) ### Cars > [Hertz Car Rentals In St Catharines](https://www.expedia.ca/Hertz-Car-Rentals-In-St-Catharines.d10560-c40.Car-Rental-Guide-Suppliers) > > [Car rentals near University of Waterloo](https://www.expedia.ca/Car-Rentals-In-University-Of-Waterloo.d6293881.Car-Rental-Guide) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### Packages > [Bora Bora](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/602861/Bora-Bora) > > [Papagayo Vacations](https://www.expedia.ca/Papagayo.d6048759.Destination-Travel-Guides) ### General > [Visit St. Helena](https://www.expedia.ca/St-Helena.dx11721)