Title: Novotel Hamburg City Alster - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Hamburg City Alster Travelers find a peaceful natural retreat at this Hamburg hotel where they can rejuvenate at the spa or maintain fitness routines in the modern gym ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/4746d440.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/e8229dd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/fec91062.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/787007b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/77f92ee0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Hamburg City Alster in Hamburg-Nord provides a quiet escape surrounded by gardens. Guests can enjoy relaxing treatments at Wellnessbereich spa, stay connected with in-room WiFi, exercise at the gym, or handle business matters in the 24-hour business center. 8.6 Excellent ## Popular amenities - - Bar - Spa - Room service - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1071976&PinnedHotelID=1071976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/d5c9ec5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds 9.8 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/1ca12dcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed with Sofa bed 9.0 Wonderful 51 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Sofa bed - double Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/1ca12dcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed with Sofa bed 7.2 Good 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Sofa bed - double Blackout drapes/curtains Bathrobes Eco-friendly toiletries - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071976/737ce25b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Family Room, 1 King Bed (Cozy Sitting Corner)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23700/23688/c451e6b0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Hotel Schmoeker-Hof Norderstedt - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 559 reviews CA $173 CA $186 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hamburg-Hotels-Best-Western-Hotel-Schmoeker-Hof.h23688.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Daily buffet breakfast (EUR 17 per person)](https://images.trvl-media.com/lodging/8000000/7070000/7061300/7061212/bd67ad2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Hamburg Wandsbek Marktplatz by IHG Wandsbek - Pet-friendly - Free WiFi - Breakfast available - Parking available 8.6 Excellent 213 reviews CA $91 CA $145 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hamburg-Hotels-Select-Hotel-Tiefenthal.h7061212.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25750000/25747100/25747088/6dbe3fa1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ruby Lotti Hotel Hamburg Hamburg City Center - Free WiFi - Air conditioning - Breakfast available - Bar 8.8 Excellent 1,009 reviews CA $176 CA $189 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hamburg-Hotels-Ruby-Lotti-Hotel-Hamburg.h25747088.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Apartment (Primehood) | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60520000/60519100/60519021/a5856c64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hood House Hamburg-Nord - Kitchen - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 92 reviews CA $194 CA $208 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hamburg-Hotels-Hood-House.h60519021.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/32000000/31560000/31557100/31557081/f5574d1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Budget Hamburg Altona Eimsbuettel - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 52 reviews CA $99 CA $121 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hamburg-Hotels-Ibis-Budget-Hamburg-Altona.h31557081.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Fusion cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/920000/911100/911051/ccdb141c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Hamburg Hamburg-Mitte - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 1,013 reviews CA $230 CA $262 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hamburg-Hotels-Le-Meridien-Hamburg.h911051.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Twin Room, Roll-in Shower](https://images.trvl-media.com/lodging/84000000/83420000/83414000/83413929/f46880fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Inn Hamburg City Klostertor Hamburg-Mitte - Free WiFi - Restaurant - Breakfast available - Parking available 8.4 Very good 36 reviews CA $103 CA $138 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hamburg-Hotels-Premier-INN-Hamburg-City-Klostertor.h83413929.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![1 bedroom, hypo-allergenic bedding, soundproofing](https://images.trvl-media.com/lodging/38000000/37820000/37814500/37814472/8ecb3d65.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Hamburg Nord by IHG Wandsbek - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.8 Good 270 reviews CA $90 CA $96 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hamburg-Hotels-Novum-Hotel-City-Nord.h37814472.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/115000000/114840000/114831800/114831723/ad1f5527_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Inn Hamburg City Millerntor Hamburg-Mitte - Free WiFi - Breakfast available - Parking available - 24/7 front desk 8.8 Excellent 24 reviews CA $106 CA $145 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hamburg-Hotels-Premier-Inn-Hamburg-City-Millerntor.h114831723.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) Ad ![Buffet breakfast on weekends (EUR 13.5 per person)](https://images.trvl-media.com/lodging/104000000/103970000/103963500/103963418/61858b89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Budget Hamburg St Pauli Messe Hamburg-Mitte - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 37 reviews CA $94 CA $124 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hamburg-Hotels-Ibis-Budget-Hamburg-St-Pauli-Messe.h103963418.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d6d365ff-97b4-421d-a8d0-35bc2062ea99&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Novotel-Hamburg-City-Alster.h1071976.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Novotel-Hamburg-City-Alster.h1071976.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55878%2C10.02510&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Phox61YwCKz2AKEWb9lEEtxvtyc=) Luebecker Str. 3, Hamburg, HH, 22087 #### What's nearby - Hamburg City Hall - 4 min drive - 3.0 km - Miniatur Wunderland - 5 min drive - 3.7 km - Hamburg Cruise Center - 5 min drive - 3.7 km - Elbe Philharmonic Hall - 6 min drive - 4.3 km - Reeperbahn - 6 min drive - 4.7 km #### Getting around - Lubecker Street U-Bahn - 4 min walk - Hamburg Central Station - 18 min walk - Hamburg Airport (HAM) - 29 min drive #### Restaurants - ‪Pars - ‬6 min walk - ‪HBB Bistro - ‬9 min walk - ‪Mit Herz und Zucker - ‬5 min walk - ‪Curry Lounge - ‬7 min walk - ‪La Serenissima - ‬8 min walk ## About this property ### Novotel Hamburg City Alster Upscale hotel near Miniatur Wunderland At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a gym and a steam room. Additional perks include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - A vegetable garden, multilingual staff, and a 24-hour front desk - A front-desk safe, a banquet hall, and 7 meeting rooms - Guest reviews say good things about the helpful staff Room features All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with satellite channels - Wardrobes/closets, free infant beds, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Family Room, 1 Queen Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/39000000/38760000/38751200/38751163/3bc54a61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hamburg City Hamburg-Mitte - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 906 reviews CA $128 CA $137 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=38751163&PinnedHotelID=38751163&HadPinnedHotel=true®ionId=-1&adults=2) ![49-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/57000000/56230000/56223600/56223572/570b0348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Hamburg City Hamburg-Mitte - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 801 reviews CA $108 CA $116 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=56223572&PinnedHotelID=56223572&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room (Superior)](https://images.trvl-media.com/lodging/5000000/4570000/4561600/4561542/5526cf4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Hamburg Emporio Hamburg City Center - Pet-friendly - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,008 reviews CA $198 CA $212 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4561542&PinnedHotelID=4561542&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/22000000/21490000/21481500/21481445/2fb14edf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Hamburg Fore Hamburg-Nord - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 725 reviews CA $149 CA $160 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=21481445&PinnedHotelID=21481445&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/1000000/20000/12600/12511/ccec7c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Hamburg Hamburg City Center - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,227 reviews CA $190 CA $204 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=12511&PinnedHotelID=12511&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/101000000/100350000/100343900/100343806/11b57fcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### master Altona Altona - Kitchen - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 127 reviews CA $164 CA $191 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=100343806&PinnedHotelID=100343806&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/6300/6219/e9d40d6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Hamburg - City Alster by IHG Hamburg-Nord - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,020 reviews CA $151 CA $161 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6219&PinnedHotelID=6219&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12620000/12614800/12614713/1c003434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hamburg - City Nord by IHG Hamburg-Nord - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $120 CA $145 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12614713&PinnedHotelID=12614713&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/9000000/8200000/8195500/8195490/4e8407dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Superbude St. Georg Hamburg-Mitte - Pet-friendly - Free WiFi - Breakfast available - Business services 8.8 Excellent 438 reviews CA $94 CA $100 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=8195490&PinnedHotelID=8195490&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room, Roll-in Shower](https://images.trvl-media.com/lodging/84000000/83420000/83414000/83413929/f46880fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Hamburg City Klostertor Hamburg-Mitte - Free WiFi - Restaurant - Breakfast available - Parking available 8.4 Very good 36 reviews CA $103 CA $138 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=83413929&PinnedHotelID=83413929&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Covered self parking on site (EUR 27 per night; includes in/out privileges) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person - A bar/lounge - A restaurant ### Things to do - Full-service spa - Gym - Sauna - Steam room - TV in common areas ### Family friendly - Children's games - Children's toys - In-room crib - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 7 meeting rooms ### Outdoors - Garden - Vegetable garden ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2004 - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 15 and younger eat free breakfast Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 27 per person - Covered self parking fee: EUR 27 per night (in/out privileges) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults. ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Novotel Hamburg Alster Hotel Hamburg Novotel Hamburg Alster Hotel Novotel Alster Hotel Novotel Hamburg Alster Novotel Alster Hamburg Novotel Novotel Hamburg City Alster Hotel Novotel Hamburg City Alster Hotel Novotel Hamburg City Alster Hamburg Novotel Hamburg City Alster Hotel Hamburg ## Frequently asked questions ### Is Novotel Hamburg City Alster pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Novotel Hamburg City Alster? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Novotel Hamburg City Alster on Nov 16, 2025 start from CA $143.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hamburg-Hotels-Novotel-Hamburg-City-Alster.h1071976.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel Hamburg City Alster? > Self parking is available for EUR 27 per night. ### What time is check-in at Novotel Hamburg City Alster? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Novotel Hamburg City Alster? > Check-out is at noon. ### Where is Novotel Hamburg City Alster located? > Located in Hamburg-Nord, this spa hotel is 0.7 mi (1.1 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.8 mi (4.5 km) away. Lubecker Street U-Bahn is only a 4-minute walk and Lohmuhlenstrasse U-Bahn is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Hamburg City Alster Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 447 8 - Good 448 6 - Okay 87 4 - Poor 15 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### ABHIJIT Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay in the hotel. ##### ABHIJIT Stayed 1 night in Aug 2025 ### 8/10 Good #### Evan Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable hotel. ##### Evan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tamarra Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location! ##### Tamarra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alistair Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First class in all departments. Great location. Easy access from airport and central station. Quiet location. Just far enough out of centre to be away from city centre riff-raff. Spacious room. Great staff. Look forward to staying again. ##### Alistair Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Philippe Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff. Two nice days. ##### Philippe Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Margit Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super ##### Margit Stayed 3 nights in Aug 2025 ### 8/10 Good #### Eric Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall pretty good stay at the hotel, though the shampoo/body wash offered seems a bit lack luster. Also having a menu for the breakfast would be helpful, as asking the greeter at the dinning area with "what options are available, what do you serve, and 2-3 other forums of the same question yielded little results. ##### Eric Stayed 7 nights in Aug 2025 ### 8/10 Good #### Shue Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed staying the Hotel. ##### Shue Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Natalija Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are friendly, room is comfortable, food nice. ##### Natalija Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Remo Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities .. ##### Remo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Alireza May 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Nice, clean and helpful personal 🙏 ##### Alireza Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Markus Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Markus Stayed 3 nights in Jun 2025 ### 8/10 Good #### Shafaq Feb 22, 2025 Liked: Cleanliness, staff & service The property is closer to the main attractions of Hamburg. If you are travelling as a family (with kids), keep in mind that the rooms are pretty small and the size of the bed is also small. ##### Shafaq Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Bulut Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Bulut Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ron Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel for business stays Great hotel for business stay. Special thanks to the young lady from the breakfast staff who ran after me when I left without my backpack. Now that's service above and beyond! ##### Ron Stayed 1 night in Jan 2025 ### 8/10 Good #### Torsten Andersen Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Torsten Andersen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ingo Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Ingo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Marco Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities \- ##### Marco Stayed 3 nights in Jan 2025 ### 6/10 Okay #### David May 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel was a mixed bag. First, the bad: unreliable/inconsistent wifi, mediocre room that had no desk or work space and very little room for 2 adults and 2 kids. It didn't have a fridge and there was barely any horizontal area in the bathroom to even set clothes down while showering. Lights require a room key to operate which was annoying, the kids hated the sofa bed, and the location is LOUD with nights full of screaming police sirens because it is on the corner of two busy streets and it is relatively close to central station (the epicenter of drugs and addicts in Hamburg). All was not terrible though: the staff was great, the property is well-kept and nice, and the breakfast was fantastic. Even though it is near central station, it seemed like a nice area that felt safe (if busy). ##### David Stayed 3 nights in May 2025 ### 2/10 Terrible #### suresh Dec 3, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointing Stay at Novotel Hotel recently stayed at your hotel for a week and had a very disappointing experience. Despite booking the highest-priced room, the service fell far below expectations. The staff were unfriendly and unhelpful throughout my stay, which made the experience unpleasant. Additionally, basic amenities like bottled water were not provided in the room, which is surprising given the price point and standard one would expect. Also lot of sounds as some work going on. I hope the management takes this feedback seriously and works on improving the service and guest experience. ##### suresh Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Theresa Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir haben uns sehr wohlgefühlt und kommen gerne wieder. ##### Theresa Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jürg Walter Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Alles top. ##### Jürg Walter Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Frank Oct 7, 2025 Liked: Amenities Kurzurlaub mit Family & Friends. Sehr freundliche Mitarbeiter, gute Atmosphäre. War alles prima - kommen gerne wieder. ![](https://a.travel-assets.com/ugc/hotel-reviews/92e34d9e-5be3-46ce-970e-2690187ad37f-1759835861389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mandy Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Personal war sehr nett. Die Parkgebühren sind sehr hoch. Das Frühstück war prima, es fehlte an nichts. ##### Mandy Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Egypt](https://www.expedia.ca/Destinations-In-Egypt-All-Inclusive-Hotel.0-0-d52-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Blackfoot](https://www.expedia.ca/Calgary-Hotels-Hotel-Blackfoot.h15839.Hotel-Information) > > [Aston Maui Kaanapali Villas](https://www.expedia.ca/Lahaina-Hotels-Aston-Maui-Kaanapali-Villas.h18735.Hotel-Information) > > [5 Star Hotels in Punta Cana](https://www.expedia.ca/5Star-Punta-Cana-Hotels.s50-0-d601906.Travel-Guide-Filter-Hotels) > > [Bayshore Inn & Spa](https://www.expedia.ca/Waterton-Park-Hotels-Bayshore-Inn-Spa.h8204250.Hotel-Information) > > [Delta Hotels by Marriott Ottawa City Centre](https://www.expedia.ca/Ottawa-Hotels-Delta-Hotels-By-Marriott-Ottawa-City-Centre.h21477.Hotel-Information) > > [Hotels in Edson](https://www.expedia.ca/Edson-Hotels.d180428.Travel-Guide-Hotels) > > [Residence Inn by Marriott Toronto Mississauga Southwest](https://www.expedia.ca/Toronto-Hotels-Residence-Inn-By-Marriott-Toronto-Mississauga-Southwest.h42005344.Hotel-Information) > > [All Inclusive Resorts and Hotels in Barbados](https://www.expedia.ca/Destinations-In-Barbados-All-Inclusive-Hotel.0-0-d16-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Ramada by Wyndham Nanaimo](https://www.expedia.ca/Nanaimo-Hotels-Ramada-By-Wyndham-Nanaimo.h1942624.Hotel-Information) > > [Hotels in Baru Island](https://www.expedia.ca/Baru-Island-Hotels.d6126582.Travel-Guide-Hotels) > > [Wingate by Wyndham Lethbridge](https://www.expedia.ca/Lethbridge-Hotels-Wingate-By-Wyndham-Lethbridge.h597746.Hotel-Information) > > [Hotels near Vaudreuil-Dorion Station](https://www.expedia.ca/Vaudreuil-Dorion-Station-Hotels.d6273476.Travel-Guide-Hotels) > > [Ashern Motor Hotel](https://www.expedia.ca/Ashern-Hotels-Ashern-Motor-Hotel.h20265227.Hotel-Information) > > [Hotels in Pointe Claire](https://www.expedia.ca/Pointe-Claire-Hotels.d9349.Travel-Guide-Hotels) ### Flights > [WestJet Calgary (YYC) to Cancun (CUN) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-calgary-intl-to-cancun-intl/ws/yyc/cun) > > [Flights from Bangkok (BKK) to Tokyo (HND)](https://www.expedia.ca/lp/flights/bkk/hnd/bangkok-to-tokyo) > > [Porter Airlines](https://www.expedia.ca/Porter-Airlines-Flights.cPD.Travel-Guide-Airlines) > > [Flights from Montreal (YUL) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/yul/buf/montreal-to-buffalo) > > [Flights from Minneapolis - St. Paul (MSP) to Orlando (MCO)](https://www.expedia.ca/lp/flights/msp/mco/minneapolis-to-orlando) > > [Flights from Athens (ATH) to Larnaca (LCA)](https://www.expedia.ca/lp/flights/ath/lca/athens-to-larnaca) > > [Flights from Toronto (YTZ) to Seawell (BGI)](https://www.expedia.ca/lp/flights/ytz/bgi/toronto-to-bridgetown) > > [Flights from Toronto (YYZ) to Los Angeles (ONT)](https://www.expedia.ca/lp/flights/yyz/ont/toronto-to-ontario) ### Packages > [Cozumel Vacations](https://www.expedia.ca/Cozumel.d180033.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Orlando Vacations](https://www.expedia.ca/Orlando.d178294.Destination-Travel-Guides) ### Vacation Rentals > [Cocoa Beach Vacation Rentals](https://www.expedia.ca/Cocoa-Beach-Vacation-Rentals.d6549.Travel-Guide-VacationRentals) > > [Melfort Vacation Rentals](https://www.expedia.ca/Melfort-Vacation-Rentals.d182009.Travel-Guide-VacationRentals) ### General > [Visit Cape Town](https://www.expedia.ca/Cape-Town.dx6046820)