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Reviews of Select Hotel Tiefenthal

Select Hotel Tiefenthal
Wandsbeker Marktstraße 109, Hamburg, HH

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 163 reviews" "
Rating 8 - Good. 71 out of 163 reviews" "
Rating 6 - Okay. 16 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 0 out of 163 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big shopping mall beside, subway train right beside , clean and comfortable, elevator only goes to 3rd fl, done stay on 4th fl. If u cannot walk stairs.
Stayed 1 night in Apr 2024
Response from Direktion on Apr 18, 2024
Dear Guest,Thank you very much for your positive feedback. We are pleased that you enjoyed your stay with us. Your satisfaction is the best reward for our team.We hope we will have the chance to welcome you back at our hotel soon.Best RegardsThe Team of the Select Hotel Tiefenthal

6/10 Okay

Samuel, Beaverton

Liked: Cleanliness, staff & service
very small and limited facilities
Stayed 3 nights in Jan 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2023

10/10 Excellent

Darlya

Stayed 2 nights in May 2023

8/10 Good

Darlya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very conveniently located for us, across the street was the subway, busses and a taxi stand. They served a daily breakfast. The staff was very friendly and greeted us by name. The only thing i would suggest is they improve the quality of their towels.
Stayed 6 nights in May 2023

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to find and get to by public transport. Lovely staff and rooms.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Select Hotel Tiefenthal - family stay
Location of the hotel is very convenient to U-bahn, bus stops, stores and cafes/restaurants. The hotel staff was friendly and helpful - smooth check-in and check-out. Rooms were clean and comfy. The physical condition of the room and especially bathroom was satisfactory, needing some renovation.
Stayed 5 nights in Mar 2023

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Goran

Stayed 1 night in Aug 2022

10/10 Excellent

qiqi

Stayed 1 night in Feb 2022

10/10 Excellent

wael, edgewater

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, clean room, great location, very cozy!
Stayed 2 nights in Dec 2021

8/10 Good

Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, yet small room. Breakfast at $13/Person way too expensive. Location is excellent bc public transport, main stores on Wandsbeker Marktstrasse and in the mall ‘Quaree’ are very close by. Open front desk 24/7 is excellent. Parking: Although I had paid for parking it was not available one night. I had to park in the not safe seemingly neighborhood. When confronted with my unhappyness about this issue the staff member didn’t really listen to my concern and started talking back, although the two candidates who parked their cars on 4 spots were known to the staff. “I can not do anything. What should I do.”In the end they refunded the $ but my intention was not to park for free in the street but to have the paid spot available.
Stayed 7 nights in Nov 2021

8/10 Good

BJORN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family stay for one day Hamburg visit
Nice stay, convinient 7€ parking nearby. Corona adapted breakfast which was still good. Rooms where pretty quite, but there seem to be no ventilation in the rooms. Stayed with family of four, two queen beds to share which was okay. The location is 8 metro stops away from city center which is really convenient.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a city stay.
Direct S-Bahn connection to the airport (5min walk) and U-Bahn (1min walk) to the city center and train station. The hotel is connected to a mall. The neighborhood looks a bit rough at first sight, but the hotel is spotless clean, absolutely safe and fairly new inside. Different size rooms, make sure you don't end up in a real one bedded single room. All other rooms are very ok. Perfect place for a city stay if the location, a bit outside of the center, suits you. Hotel has a parking lot, € 7 per night.
Stayed 2 nights in Jul 2020
Response from Rezeption on Jul 26, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect Hamburg location
Clean professional hotel. Single room small but adequate. Bathroom tiny but just about usable. Woman on reception not so welcoming but efficient. Didn’t have 12 euro breakfast but dining room looked nice. Mac Donald’s is literally below the hotel. Plenty of good shops and restaurants outside hotel and felt very safe area. U Bahn literally 12 paces from hotel door. Direct link to Hamburg central station and one stop only to S Bahn and direct link to Hamburg Airport.
Stayed 1 night in Nov 2019

10/10 Excellent

F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, could not fault it
Stayed 1 night in Aug 2019

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot! Excellent breakfast! Humid air and no air conditioning but lovely spot right in front of metro stop to take subway to city center.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice hotel. Small room
Stayed 1 night in Jan 2019

8/10 Good

Dono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a good price
This hotel was perfect for what we needed - couple of beds and nicely located next to the U Bahn for easy travels. The breakfast service has a great variety of different foods - fruit, yogurt, eggs, sausage, bread and they even have a juicer for oranges! Just know that it is NOT part of your room fee, we didn't know that..

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, Palm Desert. cA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great-if you don't have too much luggage
In the middle of Hamburg Wandsbek it's probably the best you can get...it is comfortable, has its own parking lot and the limited staff (which we know by now is customary in Germany) is as helpful as you can get. The room we had was small but clean and comfortable and and even though we were on a 6-weeks trip through Germany and had a lot of luggage (five large suitcase and other odds and ends) it was a bit tight but not claustrophobic. And being next to to execellent public transportation (the entrance to the subway is in front of the hotel entrance and a major bus hub across the street), shopping and a good offering of restaurants made everything more pleasurable. We will be back in Germany in May and since Hamburg is always on our list we will be staying at the Tiefenthal again

6/10 Okay

LeejayWBA, Dudley

Disliked: Room comfort
Ok place with no complaint
Didn't really enjoy the stay though the staff were fine and as helpful as possible. Room average but not one I could recommend.

8/10 Good

Terry, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming hotel, with subway access right outside the door. Front desk staff very cordial and helpful. Parking in behind the hotel was a real bonus. We would stay here again if in Hamburg. We did not spend much time in the area immediate the hotel but it seemed to be OK.

10/10 Excellent

Antje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr zentral an einer U-Bahn Haltestelle und in unmittelbarer Nähe zu einer Einkaufspassage. Sehr freundliches Hotelpersonal 24 h durchgehend besetzt Rezeption ,freundliche, saubere Zimmer, sehr bequeme Bettensaubere Zimmer. Das Bett wabequem.
Stayed 2 nights in Mar 2024
Response from Die Direktion on Apr 3, 2024
Liebe Antje,Vielen Dank für die lobenden Worte, welche wir natürlich sofort an unsere Teams weitergeleitet haben.Wir freuen uns auf Ihren nächsten Besuch!Beste GrüßeIhr Team vom Select Hotel Tiefenthal

8/10 Good

Po Chu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, appreciated
Stayed 4 nights in Mar 2024
Response from Die Direktion on Apr 3, 2024
Dear guest,Thank you very much for your positive feedback. We are pleased that you enjoyed your stay with us. Your satisfaction is the best reward for our team.Best RegardsThe Team of the Select Hotel Tiefenthal

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit verkehrsgünstiger Lage. Das Personal ist freundlich und ist serviceorientiert. Das Frühstück für 16 Euro ist genial für den Preis (Angebot nur im Hotel buchbar) Wer es weniger laut mag sollte ein Zimmer im Innenhof buchen.
Stayed 4 nights in Mar 2024
Response from Die Direktion on Apr 3, 2024
Lieber Christian,Vielen Dank für Ihre positive Rückmeldung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Ihre Zufriedenheit ist für unser Team die schönste Belohnung.Beste GrüßeIhr Team vom Select Hotel Tiefenthal

8/10 Good

Hansjörg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes sauberes Stadthotel
Stayed 2 nights in Mar 2024
Response from Die Direktion on Apr 4, 2024
Lieber Gast,Es ist schön zu lesen, dass Sie sich dich bei uns wohl gefühlt haben. Vielen Dank!Beste GrüßeIhr Team vom Select Hotel Tiefenthal

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche und zuvorkommende Mitarbeiter, die sich toll um die Gäste kümmern. Wir haben uns sehr wohl gefühlt. Unser Zimmer war nett und sauber. Da das Hotel an der Hauptstraße liegt und die Fenster die Geräusche nicht abschirmen, ist es aber leider auch bei geschlossenem Fenster recht laut. Das Hotel liegt dafür aber verkehrsgünstig (Busbahnhof, U- Bahn und S- Bahn fußläufig erreichbar). Neben einem kleinen Einkaufszentrum befinden sich auch einige Supermärkte, Restaurants und Cafés in der Nähe. Wir würden dieses Hotel wieder wählen, da das Preis- Leistungsverhältnis gepasst hat.
Stayed 4 nights in Feb 2024
Response from Direktion Select Hotel Tiefenthal on Mar 18, 2024
Guten Tag liebe Barbara,Über Ihre lobenden Worte freuen wir uns sehr. Ihr positives Feedback werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Bis dahin wünschen wir Ihnen alles Gute!Beste GrüßeIhr Team vom Select Hotel Tiefenthal

10/10 Excellent

Sabine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück, Frühstücksraum neu renoviert, hell und freundlich, Personal sehr freundlich, Parken hinter dem Hotel auf eigenem Parkplatz.
Stayed 1 night in Feb 2024
Response from Select Hotel Tiefenthal on Feb 13, 2024
Liebe Sabine,Vielen Dank für Ihre positive Rückmeldung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Ihre Zufriedenheit ist für unser Team die schönste Belohnung.Kommen Sie bald wieder, so dass wir Sie erneut verwöhnen können.Beste GrüßeIhr Team vom Select Hotel Tiefenthal

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Das Hotel hat eine zentrale Lage in Wansbeck und Ausszattung als auch Service sind Top. Unser Zimmer lag zum Wansbecker Markt. Die Schallisolation der Fenster ist sehr schlecht. Eine komfortable Nachtruhe war nicht möglich. Vielleicht ist die Lage der anderen Zimmer. So kann ich aber keine Weiterempfehlung geben.
Stayed 1 night in Jan 2024

10/10 Excellent

Carina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold
Super dejligt værelse med god plads. Dejligt vinduer kunne åbnes. Pænt og rent. Badeværelse (med badekar) i god stand. Morgenmadsbuffet var super lækker med stort udvalg.
Stayed 2 nights in Dec 2023

8/10 Good

Mette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dejligt hotel med fin beliggenhed og lækker morgenbuffet. Ikke særlig serviceminded personale ved check-in og mangler på værelset blev der ikke rettet op på under opholdet til trods for at receptionen blev gjort opmærksom på det flere gange.
Stayed 2 nights in Nov 2023

8/10 Good

Per

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ihr Team vom Select Hotel Tiefenthal on Nov 6, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung. Wir hoffen, Sie bald wieder begrüßen zu dürfen!Beste Grüße,Ihr Team vom Select Hotel Tiefenthal

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Ihr Team vom Select Hotel Tiefenthal on Nov 1, 2023
Sehr geehrter Gast,vielen Dank für Ihr positives Feedback.Wir freuen uns, dass Sie so zufrieden mit uns waren und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Ihr Team vom Select Hotel Tiefenthal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
An excellent alternative to more expensive downtown hotels. Located just a quick U-Bahn ride from the city centre, and very conveniently for the S-Bahn ride from/to the airport: You change at Wandsbeker Chaussee, and then just go one stop on the U-Bahn. There is a U-Bahn exit/entrance right outside the hotel. Cosy and friendly atmosphere, nice and helpful staff. Very clean and well kept. My room was rather small, but it had all I needed, apart from coffee (only tea bags!) but there is a free coffee machine in the reception. The mattress was quite hard. Best feature: a very abundant breakfast buffet with fresh vegetables (but not a lot of fruit). For the sweet tooth the Nutella dispenser is a big plus!
Stayed 3 nights in Oct 2023

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

6/10 Okay

Adalbert

Für 1-2 Tage völlig in Ordnung.....
Stayed 3 nights in Oct 2023
Response from Ihr Team vom Select Hotel Tiefenthal on Oct 19, 2023
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.Es tut uns leid, dass wir Ihre Erwartungen nicht komplett erfüllen konnten. Sollte einmal etwas nicht in Ordnung sein, freuen wir uns über einen entsprechenden Hinweis und konstruktive Kritik vor Ort. Denn dann haben wir die Möglichkeit nachzubessern und Ihnen den Aufenthalt angenehmer zu gestalten. Wir entschuldigen uns für etwaige Unannehmlichkeiten und hoffen Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

susanne

Stayed 2 nights in Oct 2023

4/10 Poor

Jens

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sehr freundliches Personal; Hotel befindet sich zentral direkt am U-Bahn Ausgang und gegenüber einem belebten Platz. In der Nachbarschaft wird am Sonntag ab 7 Uhr morgens laute Musik gespielt. Frühstück vergleichsweise überteuert (19€).
Stayed 3 nights in Jul 2023
Response from Select Hotel Tiefenthal on Jul 31, 2023
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.Wir freuen uns, dass Sie unser Personal sehr freundlich fanden. Es tut uns jedoch leid, dass Sie am Sonntag morgen durch laute Musik gestört wurden. Hierbei handelte es sich um eine Ausnahmesituation, da unsere Nachbarschaft eher ruhig ist. Für die Unannehmlichkeiten entschuldigen wir uns aufrichtig.Hoffentlich kommen Sie uns wieder einmal besuchen.Mit freundlichen GrüßenIhr Team vom Select Hotel Tiefenthal

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Galya

Stayed 1 night in Apr 2023

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Service
Ein herzliches Dankeschön an Frau Hoffmann für ihren besonders zuvorkommenden und äußerst kundenfreundlichen Service beim Umbuchen meines Zimmers.
Stayed 2 nights in Mar 2023

8/10 Good

Ilonka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Dirk

Stayed 1 night in Feb 2023

10/10 Excellent

Karsten

Stayed 1 night in Feb 2023

10/10 Excellent

Farhad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023