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25hours Hotel HafenCity

Eco-certified hotel with a sauna and a 24-hour business center

Choose dates to view prices

Photo gallery for 25hours Hotel HafenCity

Breakfast, lunch, dinner served; local cuisine
Lobby
Exterior
Interior
Breakfast, lunch, dinner served; local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Medium Bunk Bed

Medium Bunk Bed

Medium Bunk Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Plus

Medium Plus

Medium Plus

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Extra Large

Extra Large

Extra Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium

Medium

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Hamburg City Center, a neighborhood in Hamburg, 25hours Hotel HafenCity is near a metro station. Prototyp Auto Museum and German Customs Museum are cultural highlights, and some of the area's activities can be experienced at Traditional Ship Harbour and St. Pauli Piers. Looking to enjoy an event or a game while in town? See what's going on at Elbe Philharmonic Hall. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Hamburg travel guideOpens in a new window
Map
Überseeallee 5, Hamburg, HH, 20457

What's nearby

  • Hamburg Cruise Center - 4 min walk - 0.4 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Elbe Philharmonic Hall - 12 min walk - 1.0 km
  • Moenckebergstrasse - 13 min walk - 1.1 km
  • St. Pauli Piers - 3 min drive - 2.3 km

Getting around

  • Überseequartier Station - 2 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬2 min walk
  • ‪Andronaco HafenContor - ‬4 min walk
  • ‪Kitchens - ‬5 min walk
  • ‪Three Fingers - ‬5 min walk
  • Heimat Küche + Bar

About this property

25hours Hotel HafenCity

Boutique eco-certified hotel near Miniatur Wunderland
Located close to International Maritime Museum and Prototyp Auto Museum, 25hours Hotel HafenCity provides dry cleaning/laundry services, a bar, and a 24-hour business center. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, Heimat Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a gift shop, and concierge services
  • Meeting rooms, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 170 individually decorated rooms offer comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and free stocked minibars.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Heimat Restaurant

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25Hours Hotel HafenCity
25hours Hotel HafenCity Hamburg
25hours HafenCity Hamburg
25hours HafenCity
25hours Hotel HafenCity Hotel
25hours Hotel HafenCity Hamburg
25hours Hotel HafenCity Hotel Hamburg

Frequently asked questions

Is 25hours Hotel HafenCity pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 25hours Hotel HafenCity?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at 25hours Hotel HafenCity on Aug 31, 2025 start from CA $184.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 25hours Hotel HafenCity?

Self parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at 25hours Hotel HafenCity?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at 25hours Hotel HafenCity?

Check-out is at noon.

Where is 25hours Hotel HafenCity located?

Located in Hamburg City Center, this eco-certified hotel is within a 10-minute walk of International Maritime Museum, Prototyp Auto Museum, and German Customs Museum. Traditional Ship Harbour and Miniatur Wunderland are also within 15 minutes. Überseequartier Station is only a 2-minute walk and HafenCity Universität Station is 7 minutes.

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25hours Hotel HafenCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Close to shopping centre and facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
Very stylish and comfortable place!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Great hotel!

Great location. Just at the newly opened Westfield Mall. 3-5 mins walk to the metro. Front desk are helpful for any questions you have. And the best part for me was the free access to Prime Time Fitness which they have partnered with. Will stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects, highlighting its laid-back modernity.
Stayed 2 nights in Jul 2024

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Stayed 1 night in Nov 2024

6/10 Okay

Florian

Liked: Cleanliness, staff & service
Friendly staff and nice public areas in the hotel. Meeting room that we pre-booked was extremely noisy and my hotel room was not in great condition. I stayed before and had a nice room - this one needs a bit of a touch up for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nautical themes in Hamburg

Pleasant stay, nautical themed, clean and tidy. Staff were nice too. Would consider staying again if in Hamburg! Location a little out the way but I'm sure in time it's being developed!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
comfortable & very convenient for Hafen City and easy walk to the old town. Service was friendly & attentive - Christina is a great host at Heimat. Rooms comfortable however bathroom only good if you don't want to shave, apply make-up or look at yourself in the mirror - lighting is shockingly bad / unconsidered! 25hrs Hotel - please sort this out!
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I especially enjoyed the mini bar o pop
Stayed 4 nights in Jul 2024

10/10 Excellent

Gadis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024

8/10 Good

Ole

Liked: Cleanliness
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Juliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage war super, cooles Hotel, nettes Personal
Stayed 3 nights in Jun 2024

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

NICE HOTEL WITH NICE PEPOLE INTERNET PROBLEM
Stayed 2 nights in Sep 2024

6/10 Okay

Bill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need remodel inside room & floor
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone. I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Lovely spacious room. Super friendly staff. We went to Neni for dinner, reservations needed but great dinner and had some drinks in the boilerroom after. Lots of things are in walkable distance otherwise the U4 is just a short walk away. Definitely van recommend and would stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The roadworks outside through our stay were very loud and they started from 7am!! But that is nothing the hotel can control and will no doubt be done soon. Staff were so friendly and helpful. Would definitely come back.
Stayed 2 nights in May 2024

10/10 Excellent

Steffen

All good.
Stayed 1 night in Sep 2024

6/10 Okay

Daisuke

Disliked: Staff & service
I stayed for 4 nights. In twe nights, my room was not cleaned and They did not make my bed.
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Worse customer service than other times

I stayed here for 3 nights but my room was not cleaned during my stay even though I requested it during check in when I was asked. I also took the option of paying at the hotel, but once there they did not provide me with a receipt or invoice as they said I would receive it from hotels.com. I have requested it again through message and still no response.
Stayed 3 nights in Sep 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
This hotel did not meet our expectations during our recent stay. While the hotel's location was convenient for Oktoberfest activities, the cleanliness of the room was a significant disappointment. The room, which we booked through Expedia as a "large" room, was far from clean. Given the high rate we paid due to the festival, we anticipated a higher standard of cleanliness. However, the room was noticeably dirty, with visible stains and dust. The lack of adequate lighting made it difficult to get ready in the morning. The bathroom was particularly concerning. The towels were worn, and the overall state of the bathroom was unsanitary. We felt compelled to wear shoes both before and after our showers. Our concerns about bed bugs were heightened due to the poor cleanliness. While the hotel staff was friendly and the breakfast was enjoyable, the cleanliness issues significantly impacted our stay. We ultimately decided to cut our stay short and relocate to Salzburg to ensure a more comfortable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes komfortables Hotel mit sehr freundlichem Personal.
Stayed 3 nights in Aug 2025