- Childcare not included
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Before boarding, guests can relax in the Emeraude Café, located in Bai Chay, the gateway to Halong Bay. The café offers a wide selection of international foods, along with free wireless Internet access.Please note: Halong Bay is approximately 170 km (105 miles) from Hanoi. Transportation to Halong Bay takes about three to four hours. Emeraude Classic Cruises can assist with transfers from your hotel or from Noi Bai International Airport in Hanoi. For details, please contact Emeraude using the contact information received after booking via this Web site.
Emeraude Classic Cruises offers air-conditioned cabins and suites, all with bay-view balconies. Beds are layered with premium linens. Decor includes colonial-style brass fans and hardwood floors. Bottled water is complimentary. Private bathrooms come with showers, toiletries and other amenities typical of an upscale hotel room.
Available in some public areas: Free WiFi
Valet parking (surcharge)
Emeraude Classic Cruises offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Business-friendly amenities include desks and complimentary newspapers. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Complimentary buffet breakfast and reception available daily.
Check-in time ends at 12:30 PM
Check-in time starts at noon
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:45 AM and 8 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi. Please contact the property using the information on the reservation confirmation received after booking.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out time is 9:00 AM
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.