Exterior
Check availability

Reviews of Hampton Inn by Hilton Halifax Downtown

2.5 out of 5
Hampton Inn by Hilton Halifax Downtown
1960 Brunswick Street, Tower A, Halifax, NS

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location in downtown Halifax . Close to everything
Stayed 1 night in Feb 2024

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Tyler

Liked: Staff & service, amenities
The bed was so soft on one side i can only imagine it hasnt been changed in years. I used to sell mattresses and nothing was that soft, especially on one side. The headboard looking like someone has been chipping away at the plastic leather for years. For $179 plus $25 for parking, i expected a little more
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with partner
Great weekend get away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2024

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable place to stay downtown. Great breakfast.
Stayed 1 night in Apr 2024
Response from Amanda on Apr 9, 2024
Thank you for choosing to stay with us, and we're delighted to hear that you had a pleasant experience.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, walking distance to shops & great breakfast & quiet.
Stayed 1 night in Apr 2024
Response from Amanda on Apr 9, 2024
Hi Victoria. Happy to head you enjoyed your stay! Hope to see you again!

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room I got and I would stay there again
Stayed 1 night in Apr 2024
Response from Amanda on Apr 9, 2024
Hi Gordon! Glad you enjoyed your stay and the room!We hope to have you back again!

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, great gym, good breakfast and overall good stay.
Stayed 3 nights in Mar 2024
Response from Tessa on Apr 3, 2024
Thank you for taking the time to share your recent experience with us. We hope to have the opportunity to welcome you back!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no issues, room was clean and super quiet for a weekend
Stayed 1 night in Mar 2024
Response from Tessa on Apr 3, 2024
Thank you for taking the time to share your recent experience with us. We hope to have the opportunity to welcome you back!

4/10 Poor

Eric

Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

2/10 Terrible

amber

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I see your overall rating is a 1 out of 5 which we consider a missed opportunity on our part to exceed your expectations. We hope to have the opportunity to welcome you back in the future and make up for the experience.

8/10 Good

Resmije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great.
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We are so happy to hear your enjoyed breakfast. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Annalyn

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff member Dion is amazing! Check in was a breeze!
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I will be happy to pass along your compliments to our staff member, Dion. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to downtown. The breakfast was delicious! Breakfast space is tidy organized and well maintained. We'd definitely recommend staying here and we will again!
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your wonderful experience at our hotel and for your kind words. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Walter

Stayed 1 night in Mar 2024
Response from Tessa on Apr 3, 2024
Thank you for taking the time to share your recent experience with us. We hope to have the opportunity to welcome you back!

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Downtown Halifax!
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Josephine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and accessable. I was disappointed with Wifi and internet connectivity, luckily I have a great data plan.
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your feedback with your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Robert

Great breakfast included.
Stayed 2 nights in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Dolores

Stayed 3 nights in Mar 2024
Response from Tessa on Apr 3, 2024
Thank you for taking the time to share your recent experience with us. We hope to have the opportunity to welcome you back!

10/10 Excellent

Cindy

We will be back. Gold star!
Stayed 3 nights in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Lara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my two young nephews there for a fun staycation and it did not disappoint. A little pricey but not bad for a hotel in the middle of downtown.
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I'm glad to hear your nephews and you enjoyed your stay! We hope to have the opportunity to welcome you back in the future!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Calista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awesome and up to date, very comfortable! Parking was a bit confusing but except that, good stay!
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Room not ready by check in time at 3pm so was given another room only after I asked!
Stayed 1 night in Mar 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I am very sorry about your experience at check in as we have followed up with the agent involved to use this as a learning experience. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Wayne

Stayed 1 night in Feb 2024
Response from Tessa on Apr 3, 2024
Thank you for taking the time to share your recent experience with us. We hope to have the opportunity to welcome you back!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Ashley

Travelled with family
The breakfast was great, lots of selection. Staff were friendly and helpful! We will definitely stay here again!
Stayed 1 night in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Lacey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My night service at the front desk was terrible. Next morning the employee was much better and more helpful and actually answered my questions.
Stayed 1 night in Feb 2024
Response from Tessa on Feb 22, 2024
Thank you for taking the time to share your recent experience. I want to apologize about your interaction with our employee at check in and will be following up with them regarding this. I'm so happy to see this was redeemed by our morning crew. We hope we have the opportunity to welcome you back in the future.

8/10 Good

Donald

Liked: Cleanliness, staff & service
Headboard on the bed was tattered and needs replacing
Stayed 1 night in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We appreciate your feedback and hope we have the opportunity to welcome you back in the future!

8/10 Good

SUBIN VAYILIL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. However, the breakfast choices are somewhat limited and may not suit everyone's preferences. Additionally, for longer stays, it's worth noting that room cleaning only occurs every two days, which may not be satisfactory for some guests. Everyone travels for a refreshing experience, and returning to a room with unchanged beds and towels, along with leftover trash, can be inconvenient. On a positive note, the room we selected was exceptionally spacious and easily accommodated two double beds. The staff is so supportive and pleasing.
Stayed 2 nights in Feb 2024
Response from Tessa on Feb 22, 2024
Thank you for taking the time to share your feedback. We really appreciate your business. Should you stay with us in the future please do not hesitate to ask for daily cleaning with our front desk team and we will be happy to set this up with our housekeeping team.

8/10 Good

Katherine, Middle Sackville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotlessly clean but the headboards in the room were severely peeling and made what was otherwise a lovely room look tacky. The heating was a bit off also.
Stayed 2 nights in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I am very sorry about your experience with the headboard and heating and will be contacting our management team regarding this. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast included, my only issue was the pool, get getting hair caught on me, yuck!!
Stayed 2 nights in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. I am very sorry regarding your experience with the pool and we will be following up with our maintenance team regarding this. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Darrell

Liked: Amenities
Clean
Stayed 1 night in Feb 2024
Response from Tessa on Feb 22, 2024
Thank you for taking the time to share your feedback. We really appreciate your business and hope to welcome you back in the future!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Pool is a bit too shallow and cool. Replenishment of towels and coffee/tea would have been nice
Stayed 2 nights in Feb 2024
Response from Tessa on Feb 22, 2024
Thank you for taking the time to share your feedback. We really appreciate your business and hope to welcome you back in the future!

10/10 Excellent

Allison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love that the property is dog friendly. Staff were very helpful and friendly
Stayed 1 night in Feb 2024
Response from Tessa on Feb 22, 2024
I am glad we were able to provide a home away from home for your pet. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

jill

Stayed 1 night in Feb 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Keirah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay overall!
Stayed 1 night in Feb 2024
Response from Tessa on Feb 22, 2024
thank you for taking the time to share your experience at our hotel. We hope to welcome you back in the future.

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and they were so kind and checked us in to our room, the beds and pillows are so comfortable, I have neck problems and I forgot to bring my own pillow so I was worried, I didn’t want to get out of bed so cozy!!
Stayed 1 night in Feb 2024
Response from Tessa on Feb 22, 2024
Thank you for taking the time to share your kind words about your recent experience at our hotel. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Orlene

Stayed 1 night in Jan 2024
Response from Tessa on Mar 22, 2024
Thank you for taking the time to share your experience at our hotel. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Tessa on Feb 6, 2024
Thank you for taking the time to share your recent experience with us. We hope are glad to see you enjoyed your stay with us and hope we can welcome you back in the future!

10/10 Excellent

Akashdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 3 nights in Jan 2024
Response from Tessa on Feb 6, 2024
Thank you for taking the time to share your recent experience with us. We hope are glad to see you enjoyed your stay with us and hope we can welcome you back in the future!

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Tessa on Feb 6, 2024
Thank you for taking the time to share your recent experience with us. We hope are glad to see you enjoyed your stay with us and hope we can welcome you back in the future!

2/10 Terrible

Joshua

Disliked: Staff & service
Teenagers running the halls all night staff did nothing
Stayed 1 night in Jan 2024
Response from Tessa, Guest Services Manager on Jan 15, 2024
Thank you for taking the time to share your recent experience. I would be interested to hear more about your staff if you can reach out to me directly.