Reception

Reviews of Chateau Bedford, Trademark Collection by Wyndham

4 out of 5
Chateau Bedford, Trademark Collection by Wyndham
133 Kearney Lake Rd, Halifax, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 976 out of 1540 reviews" "
Rating 8 - Good. 404 out of 1540 reviews" "
Rating 6 - Okay. 95 out of 1540 reviews" "
Rating 4 - Poor. 35 out of 1540 reviews" "
Rating 2 - Terrible. 30 out of 1540 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Business traveller
Liked: Property conditions & facilities
Clean safe east highway access
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 27, 2024
Thank you for the lovely score Valerie. We hope to welcome you back again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 27, 2024
Thank you for the lovely score Jennifer. We hope to welcome you back again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 27, 2024
Thank you for the lovely score Gary. We hope to welcome you back again soon.

8/10 Good

Steve

Liked: Amenities, property conditions & facilities
Great night sleep
Stayed 1 night in Mar 2024
Response from AM on Mar 23, 2024
Thank you for taking the time to review your stay with us Steve. So glad to hear that you had a great nights sleep with us and we hope to be able to accommodate you again in the future.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Breakfast was great. Rooms were clean. Can’t ask for better than that! Highly recommend
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to write such an amazing review Gail. We appreciate all the kind words and feedback. We hope to see you back again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AM on Mar 20, 2024
Thank you for the lovely score Wendy. We hope to be welcoming you back again soon.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff were helpful and friendly, pool was so fun for the kids, room was lovely and there is an amazing continental breakfast. We’ll be back!
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to write this lovely review Leslie. So glad to hear that you had a wonderful stay and the kids got to enjoy the pool and everyone enjoyed the breakfast as well. We hope to see you back again soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the château Bedford. It’s within walking distance to Tim Hortons, 2 pizza establishments, Subway, and 2 convenience stores/gas station. Breakfast that is included with your stand is great. It has a variety of options for breakfast and what I chose was yummy.
Stayed 2 nights in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Patricia. I am so happy to hear that the location of the hotel worked our well for you and you found lots of stuff close by that was helpful. So glad to hear that you enjoyed the breakfast as well and all of your feedback is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The free breakfast was delicious. We even were served sausage and bacon free for breakfast which I felt was such a nice touch. The staff were all so friendly and professional. The only thing we didn’t like was the amount of chlorine in the pool. Way too much chlorine, so we chose not to swim. Other than that, our stay was perfect.
Stayed 3 nights in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Jennifer. Thank you for writing such a lovely review and providing us with wonderful feedback. There was an issue with the pool one evening because of the high number of people that were using it the system was pumping in more chlorine to compensate and it did end up getting a little too high. Hopefully we can welcome you back another time that you can take advantage of and enjoy the pool.

6/10 Okay

Tracey

Travelled with family
The hotel is decent and clean however, there were kids playing in the hall outside our room until 12:30am. I realize it is not the hotels fault (bad on the parents)….I am wondering if there was a hockey tournament? We had to call guest services twice before the situation changed.
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Tracey. Indeed there was one week I believe the week of March Break that we did have some sports teams staying with us. I'm glad to hear that our team was able to get the issue resolved for you. We hope to welcome you back another time.

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated but clean. The check in staff were efficient and polite. My room was close to the front desk so a bit louder than I would have liked.
Stayed 1 night in Jan 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Karen. Hopefully we have another opportunity to welcome you back and we can make sure your room is in a location that would be more relaxing.

10/10 Excellent

Lisa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and clean. Staff was friendly and helpful. The included breakfast was excellent and provided many choices.
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Lisa. Thank you for all the kind comments and feedback. We are so glad to hear that you had a great stay. We hope to see you again soon.

10/10 Excellent

Kyi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Tim Hortons 50ft away Kids loved the pool Breakfast was very good
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Kyi. We are so glad to hear that the location of the hotel worked out well for you and that your kids for to take advantage of the pool and you got to enjoy breakfast as well. Hopefully we will see you back again soon.

10/10 Excellent

Freya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean, quiet. Nice staff.
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for taking the time to review your stay with us Freya. We are so happy you enjoyed the stay with us and we appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 20, 2024
Thank you for the lovely score Raymond. We hope to see you back again soon.

10/10 Excellent

Angel, Yarmouth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here! When we stay in Halifax it’s our go to!
Stayed 1 night in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Angel... and thank you for your continued loyalty. We look forward to welcoming you back soon.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Anne. We look forward to welcoming you back another time.

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jan 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Dan. We hope to welcome you back soon.

6/10 Okay

Lori

Disliked: Staff & service, property conditions & facilities
While the hotel interior has had some updates it still feels old and unkept. The room was decently clean; bed / pillows decently comfortable; hallways smelled weird, parking lot was not well lit in all areas and hotel was excessively noisy even just hearing doors opening and closing at all hours and I’m not usually bothered by noise like that. While the check in process was standard, staff were not helpful and friendly. I spent as little time as possible at the property and won’t be going back.
Stayed 2 nights in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Lori. I am extremely disheartened to hear that your stay with us did not meet your expectations. As you can probably see from the majority of our reviews and our score we tend to receive wonderful feedback about the property. I am very taken a back by the comment about the staff not being friendly or helpful. Our customer service is of the utmost importance to us and we always receive glowing feedback in that regard. We will definitely take your comments and see where improvements can be made. We wish we would have the opportunity to welcome you back.

10/10 Excellent

Byard, Meadowvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located.
Stayed 1 night in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Byard. We hope to welcome you back again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and great price
Stayed 1 night in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Jennifer. We hope to welcome you back again soon.

6/10 Okay

Erin

Travelled with family
The pool needed to be scrubbed down around the edges and cleaned. I do not think it was cleaned in the 3 days that we were there. Our coffee maker in our room needed to be cleaned. They did not make any effort to recycle or sort their waste at the breakfast and everything (including food) was put in a black bag, so I am assuming it was not composted. To many single - use cups and utensils. Too much waste! The disposable cups made the coffee and tea taste weird and I would have loved to have had an actual mug! But it was very quiet and my daughter enjoyed the arcade. It was clean, but a bit dated.
Stayed 2 nights in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us. We appreciate any and all feedback and take things like this very seriously. We will be reviewing your concerns with our management team. Hopefully we will have the opportunity to host you and your family another time.

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 14, 2024
Thank you for the lovely score Nadine. We hope to see you back again soon.

10/10 Excellent

Christy

Travelled with family and small children
Would definitely stay again
Stayed 2 nights in Mar 2024
Response from AM on Mar 14, 2024
Thank you for taking the time to review your stay with us Christy. We look forward to welcoming you back to the hotel.

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very welcoming and helpful. The rooms are spacious and clean. Great place to stay with family.
Stayed 1 night in Mar 2024
Response from AM on Mar 9, 2024
Thank you for taking the time to leave this lovely review Shawn. We really appreciate all the kind comments and would be excited to welcome you back in the future.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 9, 2024
Thank you for the lovely score Eva. We hope to see you back again soon.

8/10 Good

Randolph, Markham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues checking in and had to wait 10-15mins. Other than that everything was fine.
Stayed 1 night in Mar 2024
Response from AM on Mar 9, 2024
I want to apologize for the delay in getting you settled into the hotel. I am glad to hear that after that everything went well and we hope we can welcome you back again in the future.

8/10 Good

Randell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on Mar 9, 2024
Thank you for the lovely score Randell. We hope to see you again soon.

10/10 Excellent

Sammi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and easy parking and free breakfast
Stayed 1 night in Mar 2024
Response from AM on Mar 4, 2024
Thank you for taking the time to review your stay with us Sammi. We are thrilled to hear about your wonderful stay and appreciate all of your kind feedback. We hope to welcome you back again soon.

10/10 Excellent

marzieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The staff was incredibly kind and attentive. Initially, I was in a room that I found noisy and uncomfortable. However, upon informing them, they promptly relocated me to a quieter and more comfortable room, even upgrading it. I truly appreciate their responsiveness and will definitely choose to stay there again.
Stayed 1 night in Feb 2024
Response from AM on Mar 4, 2024
Thank you for taking the time to review your stay with us Marzieh. I am so happy to hear that we were able to promptly resolve any issues you had and we definitely appreciate the kind words and feedback. It will be passed along and we hope to welcome you back again soon.

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked that it was easy access to the highway, great place
Stayed 6 nights in Feb 2024
Response from AM on Feb 28, 2024
Thank you for taking the time to review your stay with us Krista. I'm glad to hear that the location of the hotel was well suited for your needs. We hope to see you back again soon.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay.
Stayed 3 nights in Feb 2024
Response from AM on Feb 28, 2024
Thank you for taking the time to review your stay with us Darryl. We hope to welcome you back again soon.

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Feb 2024
Response from AM on Feb 28, 2024
Thank you for taking the time to review your stay with us Ruslan. We hope to welcome you back again soon.

8/10 Good

usama

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options were limited and eating location was poor and smells.
Stayed 1 night in Feb 2024
Response from AM on Feb 25, 2024
Thank you for taking the time to review your stay with us Usama. I am a little caught off guard by the comments in your review... as we have quite a variety of different options to choose from at breakfast... while most of them are not self serve there are still a wide variety you can choose from. As for the smell in the seating area this is the first time this has even been brought to our attention. It will however definitely be looked into as we take all feedback seriously. Hopefully this would not deter you from returning in the future.

10/10 Excellent

Marie-Kim

Stayed 2 nights in Feb 2024
Response from AM on Mar 21, 2024
Thank you for the lovely score Marie-Kim. We hope to see you back again soon.

10/10 Excellent

Nick

Stayed 1 night in Feb 2024
Response from AM on Mar 21, 2024
Thank you for the lovely score Nick. We hope to welcome you back again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing night!! They honoured my request of not staying on the first floor. Thank you
Stayed 1 night in Feb 2024
Response from AM on Feb 25, 2024
Thank you for taking the time to review your stay with us Donna. I am so glad to hear we were able to accommodate your request and that you ended up having an amazing stay. We are so excited to welcome you back another time.

6/10 Okay

kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Kelli. We are glad you enjoyed your stay with us and hope to welcome you back again soon.

10/10 Excellent

Tesfit

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful ,quiet and comfortable hotel
Stayed 2 nights in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Tesfit. We are so happy to hear that you had a quiet and relaxing stay and can't wait to welcome you back another time.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean, staff were friendly. Free coffee was provided all day and the free breakfast was great
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Andrew and provide such wonderful feedback. We definitely appreciate all the kind words and look forward to hopefully welcoming you back again soon.

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities
If the pool water not so cold, that’s would be a perfect!
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Ying. I can assure you that the pool temperature is constantly monitored and is kept at a certain temperature to remain within health and safety guidelines. Hopefully you will return for another visit.

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for the lovely score Blake. We hope to welcome you back again soon.

6/10 Okay

Scott

Travelled with family and small children
Disliked: Staff & service
Had people slamming doors all hours of the night my tv remote did not work
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Scott. Had you made a quick call down to the front desk we could have quickly resolved both of these issues for you. Hopefully you will give us another opportunity and we can ensure you have a more relaxing stay.

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that we can get right back on highway & very close to everything for shopping either at Mic Mac Mall or Bayers Lake shopping & to Drs.It is quiet & even has a im Horton's right next door plus gas station. Just the perfect place for everything!
Stayed 1 night in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Terrence. We are so happy to hear the the location of the hotel is well suited for your needs. We look forward to welcoming you back another time.

2/10 Terrible

Joseph

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very noisy hotel. We stayed on second floor where there is an arcade. Very noisy all day and night. Talked to the front desk and they didn’t care. I had to go out myself at nearly 11 pm and ask people drinking in hallway outside arcade to stop yelling and running in hallway and making a lot of noise. Nice hotel and facility but don’t go to second floor if you require any sleep.
Stayed 2 nights in Feb 2024
Response from AM on Feb 18, 2024
Thank you for taking the time to review your stay with us Joseph. I do apologize for the issues you experienced during your stay with us. That area is intended to be closed between 10-11pm each night so we should have already been up there to shut that down prior to you having to take care of this yourself. Next time you return please make mention of this and we will ensure we get you in a much quieter area.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AM on Feb 8, 2024
Thank you for the lovely score Jan. We hope to welcome you back again soon.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking. No issues and I would recommend.
Stayed 1 night in Feb 2024
Response from AM on Feb 8, 2024
Thank you for taking the time to review your stay with us Susan. We are glad you enjoyed your accommodations and would recommend. Hopefully we will see you back again as well in the future.

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau Bedford is my go to hotel and I will always recommend them. From the free breakfast to the amazing staff, I always love my stay. We even had an air purifier! I’m all about cleanliness and this was an amazing add-on
Stayed 5 nights in Jan 2024
Response from AM on Feb 8, 2024
Thank you for taking the time to review your stay with us Ashley. We definitely appreciate your loyalty and can't wait to welcome you back. The air purifier was something we were doing a test run on in some of our upgraded room types as an added benefit. We are glad to hear you appreciated this and we will see you again soon.

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Feb 2024
Response from AM on Feb 8, 2024
Thank you for taking the time to review your stay with us Ying. We are glad that you had a good stay and we hope to welcome you back another time.