Indoor spa tub

Reviews of Cambridge Suites Hotel

3 out of 5
Cambridge Suites Hotel
1583 Brunswick St, Halifax, NS

Reviews

8.8

Excellent

Rating 10 - Excellent. 850 out of 1478 reviews" "
Rating 8 - Good. 426 out of 1478 reviews" "
Rating 6 - Okay. 116 out of 1478 reviews" "
Rating 4 - Poor. 63 out of 1478 reviews" "
Rating 2 - Terrible. 23 out of 1478 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

christy

Liked: Amenities
Love how accessible this property is ,close to everything , the cleanliness of the hotel and rooms, great helpful staff makes your check in and check outs super easy ,greets you with smile , they really make your visit has stress free as possible. What I didn't like was I went out to an event and, when I came back the main doors to the lobby were locked. They are motion sensor, so I understand why the doors to the lobby were locked prevent wild animals coyote walking in , and just in general people from loitering in the lobby , they did out a sign to use your card or ring the buzzer to gain access to the lobby ,just found it a bit inconvenient outside to be looking for my room key to gain access to the lobby ,however I understand the reasons behind it.
Stayed 1 night in Apr 2024
Response from Reservations on Apr 18, 2024
Thank you for staying at the Cambridge Suites

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was excellent.
Stayed 3 nights in Apr 2024
Response from Reservations on Apr 18, 2024
Thank you for your feedback and your stay at the Cambridge Suites

8/10 Good

kerry-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great staff. My only complaint is that you have to pay extra for bacon and sausages for breakfast.
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 17, 2024
Thank you for staying at the Cambridge Suites

10/10 Excellent

Glenda Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 1 night in Apr 2024
Response from Reservations on Apr 14, 2024
Thank you for staying at the Cambridge Suites!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Reservations on Apr 16, 2024
Thank you for staying at the Cambridge Suites Glenn!

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again :)
Stayed 2 nights in Apr 2024
Response from Reservations on Apr 14, 2024
Thank you for staying at the Cambridge Suites, Christina!

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows could use an upgrade. Pillow either too think and hard or others too lumpy. Mattress also not very good.
Stayed 1 night in Apr 2024
Response from Reservations on Apr 14, 2024
Sorry about your experience, Lori.

10/10 Excellent

Brenda

Travelled with group
Our stay was very comfortable
Stayed 1 night in Apr 2024
Response from Reservations on Apr 14, 2024
Thank you for staying at the Cambridge Suites, Brenda!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very convenient location and competitive pricing
Stayed 1 night in Apr 2024
Response from Reservations on Apr 12, 2024
Thank you for staying at the Cambridge Suites, Greg!

8/10 Good

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Reservations on Apr 12, 2024
Thank you for the feedback, Alisia.

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the very spacious room!
Stayed 1 night in Mar 2024
Response from Reservations on Apr 8, 2024
Thank you Alex for the high praise! We are happy to hear you had a great trip. We hope to welcome you all back again soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Apr 5, 2024
Thank you for staying at the Cambridge Suites!

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and staff are very friendly. Obvious language barriers with Housekeeping staff but again they are very friendly. The facility is dated and our bed was very worn, definitely needed replacement. No protein option at breakfast was disappointing but the available food was of good quality.
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 3, 2024
Thank you for staying at the Cambridge Suites, Wanda!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 3, 2024
Thank you for staying at the Cambridge Suites, Lynn!

8/10 Good

Renaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean...breakfast could use a bit of a variety...samething 2 mornings in a row.
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 3, 2024
Thank you for staying at the Cambridge Suites, Renaud!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sofa bed was not proper for sleeping.
Stayed 3 nights in Mar 2024
Response from Reservations on Apr 1, 2024
Thank you for staying at the Cambridge Suites, Cynthia!

10/10 Excellent

Aaron, Astra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold right in the Heart of the city!
Stayed 1 night in Mar 2024
Response from Reservations on Apr 1, 2024
Thank you for staying at the Cambridge Suites!

10/10 Excellent

Tricia

Travelled with family
Liked: Property conditions & facilities
Doesn’t accept all forms of payment
Stayed 1 night in Mar 2024
Response from Reservations on Apr 1, 2024
Thank you for the feedback, Tricia.

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served our needs. Room comfortable and clean. Could use a little refurbish. Continental breakfast was very good.
Stayed 1 night in Mar 2024
Response from Reservations on Apr 1, 2024
Thank you for the review, Tracey.

4/10 Poor

Janelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 1, 2024
We're sorry you didn't like your stay with us Janelle!

8/10 Good

Aditi

Travelled with family
Great stay but lost a T-shirt at the fitness area and hot tub had dirty water
Stayed 1 night in Mar 2024
Response from Reservations on Apr 1, 2024
Thank you for letting us know - please reach out to us in order to help retrieve your item.

10/10 Excellent

Lori-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms. Excellent continental breakfast. Friendly and professional staff at desk.
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you Lori-Ann for the high praise! We are happy to hear you had a great trip. We hope to welcome you all back again soon.

6/10 Okay

Lucas A, Burlington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing location. Staff were kind and accommodating. Showing some signs of wear and tear. Furniture is scuffed and banged up a little. Pillows and bed were not comfortable.
Stayed 6 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Lucas A. We're sorry you were unhappy with the interior and bed - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a great touch, and the staff was excellent. We also enjoyed the hot tub and sauna. The hotel was very clean and the rooms were a great size, we would definitely stay here again.
Stayed 6 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Christy. It was our pleasure to have you with us and delightful that you had a nice stay. We hope to welcome you back soon.

10/10 Excellent

Sheila

Travelled with family
Had to ask twice for linen for the sofa bed. Should be in the room. No parking spot underground Friday night even though we paid. Otherwise, a nice clean hotel at a good price.
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Sheila. It was our pleasure to have you with us. I will refund the parking fee of Friday night that you could not find the spot underground with us. We hope to welcome you back soon.

10/10 Excellent

Katrina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel an easy walking distance from everything in downtown Halifax worth seeing! Friendly and accommodating staff. I also love that it’s pet friendly. I’ll definitely be coming back with my dog next time.
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Katrina. It was our pleasure to have you with us and delightful that you had a nice stay. We hope to welcome you back soon.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean with friendly staff. It was our anniversary and we were gven a free upgrade. Fantastic 🤗
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Ian. It was our pleasure to have you with us and delightful that you had a nice stay. We hope to welcome you back soon.

8/10 Good

warren, Berwick

Travelled with partner
Well positioned, clean and safety
Stayed 1 night in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you warren for the high praise! I am happy to hear you had a great trip. We hope to welcome you all back again soon.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to downtown attractions and eateries. Although the rooms are clean, and all is in working order, mine could use some upgrades. Staff is wonderful!
Stayed 1 night in Mar 2024
Response from Reservations on Mar 31, 2024
Thank you for your feedback, Sherry. It was our pleasure to have you with us and delightful that you had a nice stay. We hope to welcome you back soon.

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Great please to stay with family.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 28, 2024
Thank you for staying at the Cambridge Suites, Aura!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Mar 27, 2024
Thank you for your feedback, Karen. It was our pleasure to have you with us.

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. No complaints :)
Stayed 1 night in Mar 2024
Response from Reservations on Mar 26, 2024
Thank you for the kind review Denise!

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the efficiency, friendliness, politeness and above and beyond customer service of the staff. When I showed up to check in , I don't realise check in was at 4 pm ,I showed up at 12 pm to check in just so I could have a place to put my travel things so I could walk around the area unencumbered by my bag . They said at first that my room wasn't ready yet , however they checked to see if a similar room was available and it was and I was able in a few short minutes to drop my travel stuff off in to my room . I thought that was above and beyond superior customer service . Best ever . Room was well stocked and very clean . They know how to make a room sparkle. Very comfy cozy relaxing atmosphere the help create for the guests stay .
Stayed 1 night in Mar 2024
Response from Reservations on Mar 26, 2024
Thank you for the wonderful review Christy! Hope to see you again soon.

10/10 Excellent

Rian, SCARBOROUGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel food I’ve ever had. The staff were so friendly and the hotel is so clean. Spacious, comfortable beds, and a microwave and fridge in the room. Pull out bed was in our room. Just what we needed for the weekend.
Stayed 5 nights in Mar 2024
Response from Reservations on Mar 25, 2024
Thank you very much for the kind words, Rian!

8/10 Good

Michael, Port Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Mar 27, 2024
Thank you for your feedback, Michael. It was our pleasure to have you with us.

10/10 Excellent

Michael

Stayed 6 nights in Mar 2024
Response from Reservations on Apr 14, 2024
Thank you for staying at the Cambridge Suites Michael!

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Mar 26, 2024
Thank you for the kind review, Sandra!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Walking distance to Scotiabank centre.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 25, 2024
Thank you for staying at the Cambridge Suites, Rebecca!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and fast to get us checked into our room. We went to a concert, and came back to hotel locked and had room key entry only which made us feel very safe! Room was spotless, checkout was just a fast as when we checked in.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 24, 2024
Thank you for your feedback, Jessica. It was our pleasure to have you with us. We will let the team know about your comments. Thank you so much.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pleasant stay. I would come back again.
Stayed 3 nights in Mar 2024
Response from R on Mar 23, 2024
Thank you for staying at the Cambridge Suites, John!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 21, 2024
Thank you for your feedback, Morgan. It was our pleasure to have you with us. I will let the team know about your comment. Thank you again.

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2024
Response from Reservations on Mar 21, 2024
Thank you for your feedback, Marianna. It was our pleasure to have you with us and delightful that you had a good stay. We hope to see you again!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Mar 21, 2024
Thank you for your feedback, Frances. It was our pleasure to have you with us and delightful that you had a good stay. We hope to see you again!

10/10 Excellent

daniel

Stayed 1 night in Mar 2024
Response from Reservations on Apr 7, 2024
Thank you daniel for the high praise! We are happy to hear you had a great trip. We hope to welcome you all back again soon.

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great overall stay. The hotel is well situated and staff are friendly. The breakfast did not include meat or cheese options and the hotel was charging $5 for two strips of bacon or two sausage links which was not great.
Stayed 4 nights in Mar 2024
Response from Reservations on Mar 17, 2024
Thank you for staying at the Cambridge Suites, Craig!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. All was good and easy
Stayed 1 night in Mar 2024
Response from Reservations on Mar 17, 2024
Thank you for staying at the Cambridge Suites, Gary!

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in the downtown area
Stayed 1 night in Mar 2024
Response from Reservations on Mar 17, 2024
Thank you for staying at the Cambridge Suites, Jill!

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and quiet safe are to park
Stayed 1 night in Mar 2024
Response from Reservations on Mar 16, 2024
Thank you for staying at the Cambridge Suites, Tim!

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Even better staff
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 16, 2024
Thank you for the positive words, Krystal!

6/10 Okay

Michael

Stayed 2 nights in Mar 2024
Response from Reservations on Apr 4, 2024
Thank you for staying at the Cambridge Suites, Michael.