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"very well maintained, staff super friendly"

"Nice stay"

"Staff was very helpful and accommodating. They helped us book a last-minute reservation and then seamlessly switched our rooms for us when the water faucet broke."

"Very clean and courteous staff breakfast is great "

"I made our reservation months in advance on Expedia for our trip to the Boston Marathon. I confirmed our reservation twice the week before, including less than 24 hrs before our arrival. I sent a message to the hotel that we would be arriving late, and received confirmation asking if I would like to upgrade my room. Despite all of this, when we arrived at Sonesta Braintree, we were informed that the hotel was overbooked and our reservation would not be honored. When I asked the front desk attendant what support she could give, she mentioned that my money would be immediately refunded and then disappeared behind a locked door. No other assistance was offered. I called Expedia for help, and they mentioned that they were unable to contact anyone at the hotel. Then four police cars pulled up in the parking lot, officers running into the building. I figured maybe it was a good thing we weren't staying at Sonesta. Sometime after midnight, we eventually found availability at another hotel a few miles away. It took four phone calls to Expedia to get my full refund from Sonesta (I was charged for the full stay--five nights)."

"Very good"

"Amazing front desk members"

"Breakfast was great! Fresh and lots to choose from. Safe and parking was great and free!"

"The Hotel is older however it has gone through a wonderful update. I stayed there April 23,2026-April 26.! The decor in my room was modern with a very clean look. The Hotel interior has a beach look and was updated nicely. The workers, especially the front desk check in were kind, helpful and all around accommodating . Breakfast was good and the view-of the ocean was a plus. Heads up there is no elevator."