The hotel room was clean at first sight , however since its located up in the woods and surrounding forests and mts, you will hear monkeys on top of roof, spiders in your room and dont forget to bring deodorizer for the room . stuffy since humidity is everywhere, but it smells different then normal wood cabins. Staff does not undersatdn enlgish, they speak it but downt understand conversational english except teh gerneral manager and he deals with everyone's crap. Excellent manager, accomodating, pleasent and polite. Very patient and considerate. He made my trip enjoyable....just amazing person! As far as hotel its the best hotel in Nainital, yes i would reccommend this place to people 100%!