Title: Tsuki no Koigokoro - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10965535&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tsuki no Koigokoro Relax into a tranquil getaway where soothing hot springs meet convenient amenities. ## Photo gallery for Tsuki no Koigokoro ![Public bath - Tsuki no Koigokoro (Hakone)](https://images.trvl-media.com/lodging/11000000/10970000/10965600/10965535/81c4ac7b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Tsuki no Koigokoro (Hakone)](https://images.trvl-media.com/lodging/11000000/10970000/10965600/10965535/e7a5a480.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Tsuki no Koigokoro (Hakone)](https://images.trvl-media.com/lodging/11000000/10970000/10965600/10965535/0cb48d19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room with Shared Bathroom | Living area - Tsuki no Koigokoro (Hakone)](https://images.trvl-media.com/lodging/11000000/10970000/10965600/10965535/a8076416.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Tsuki no Koigokoro (Hakone)](https://images.trvl-media.com/lodging/11000000/10970000/10965600/10965535/ac694404.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Hakone Kowakien Yunessun, Tsuki no Koigokoro offers a serene retreat with an indoor mineral hot spring and spa tub. Unwind in the business center or rejuvenate with luggage storage, free self parking, and multilingual staff at your disposal. ## Reviews 7.0 Good ## Popular amenities - Hot tub - Parking included - Free WiFi - Air conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Mar. 9 - Mar. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 10 - Mar. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - 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Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 1,004 reviews CA $344 CA $438 total Mar 10 - Mar 11 [](https://www.expedia.ca/Hakone-Hotels-Hyatt-Regency-Hakone-Resort-And-Spa.h1580221.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=7de27420-9ac3-4593-8639-9fcac1852dc6&top_cur=CAD) Ad ![Separate tub and shower, spring water tub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70380000/70371700/70371655/a46a67b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Sengokuhara Sengokuhara - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 168 reviews CA $956 CA $1,056 total Mar 28 - Mar 29 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=7de27420-9ac3-4593-8639-9fcac1852dc6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Tsuki-No-Koigokoro.h10965535.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Tsuki-No-Koigokoro.h10965535.Hotel-Information) ## About the area Ohiradai, a neighborhood in Hakone, is home to Tsuki no Koigokoro. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Ōwakudani. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23758%2C139.07329&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ay6CQ57Ubwy4qnlnirya9hgtNwI=) 615 Ohira-dai, Hakone-cho, Ashigara-shimo-gun, Hakone, Kanagawa-ken, 250-0405 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone Hot Springs showing a house](https://images.trvl-media.com/place/6360682/6232a6d6-d8ee-4c40-aa46-4719786ed584.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Hot Springs 15 min walk \- 1.3 km - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 9 min drive \- 2.3 km - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 9 min drive \- 3.3 km - ![Hakone featuring a lake or waterhole and a sunset](https://images.trvl-media.com/place/6128317/8e7023bb-22cf-472d-a30c-70dbeaecfbec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Ashi 23 min drive \- 10.9 km ### Getting around - Hakone Ohiradai Station 3 min walk - Kowakidani Station 5 min drive - Haneda Airport (HND) 93 min drive ### Restaurants - 囲炉裏茶寮八里 7 min drive - The Hakone Open-Air Museum Café 7 min drive - 滋養料理山法師 9 min drive - 箱根上の湯スイッチバックカフェ 3 min walk - NARAYA CAFE 3 min drive ## About this property ### Tsuki no Koigokoro Ryokan near Hakone Kowakien Yunessun Consider a stay at Tsuki no Koigokoro and take advantage of an indoor mineral hot spring (onsen), a business center, and a hot tub. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Full breakfast (surcharge), hot springs on site, and luggage storage - Multilingual staff Room features All guestrooms at Tsuki no Koigokoro include comforts such as air conditioning, in addition to amenities like free WiFi. More amenities include: - Shared bathrooms with separate tubs/showers and free toiletries - Cribs/infant beds and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 187 reviews CA $120 CA $132 total Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 299 reviews CA $414 CA $459 total Mar 18 - Mar 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - 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Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 533 reviews CA $329 CA $365 total Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=8738351&PinnedHotelID=8738351&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=10965535&PinnedHotelID=10965535&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10965535,104862373,10169424,16219270,13231124) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free wired internet ### Parking and transportation - Free self parking on site ### Food and drink - Daily full breakfast available for a fee: JPY 1,000 per person ### Things to do - Hot springs - Hot tub ### Family friendly - Crib (surcharge) ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Business center ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ## Room amenities ### Bedroom - Crib (surcharge) ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shared bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:30 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 9 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booking Half Board rates and requiring dinner at the hotel must arrive by 7 PM. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for JPY 6000 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 1000 per person - Crib (infant bed) fee: JPY 6000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property in advance. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Tsuki no Koigokoro Inn Hakone Tsuki no Koigokoro Inn Tsuki no Koigokoro Hakone Tsuki no Koigokoro Tsuki no Koigokoro Ryokan Tsuki no Koigokoro Hakone Tsuki no Koigokoro Ryokan Hakone ## Frequently asked questions ### Is Tsuki no Koigokoro pet-friendly? ### How much is parking? ### What time is check-in at Tsuki no Koigokoro? ### What time is check-out at Tsuki no Koigokoro? ### Where is Tsuki no Koigokoro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tsuki no Koigokoro Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.6 Location ### 7.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 10 8 - Good 12 6 - Okay 11 4 - Poor 9 2 - Terrible 2 ## Reviews ### 4/10 Poor #### Julian, Germany Apr 27, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Just a room with zero service and maintenance Since we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and it was almost impossible to find a corner without visible mold spots. The carpet was dirty with stains everywhere. Hotel is located very close to the railway station, and also next to a supermarket where you can buy something for breakfast, since the breakfast price was too high for our family (everyone including small children pay full price). All in all, I wouldn't come here again, and I wouldn't recommend it either. ##### Julian ### 10/10 Excellent #### Verified traveller Feb 28, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### 서비스가 친절 서비스 좋음 ##### Verified traveller ### 4/10 Poor #### Verified traveller Feb 2, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 다른곳보다 저렴한맛에 가는 료칸 방에 담배냄새가 쩔어서 숨쉬기 힘들정도였다. 온천장은 가족끼리 쓰는거라 좋지만, 2개밖에 없어서 타이밍을 맞추기 힘들다. 주변 다른 온처을 이용해도 된다고 하지만 어쨌던 그곳도 다 기다리는 사람이 많아서 불편했다. 온천물 자체는 매우 좋았고 밥도 정갈하고 맛있었다. 입구 바로 근처 방이었는데 직원한명이 자꾸 문을 벌컥벌컥 열어서 불편했다. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Jan 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 我從香港回來,也是聽障人士。初次與日本旅館負責人交流,我不懂講日語,可以講英文和手語動作。他們指教我們體驗溫泉文化學得不少。我在他們的幚助得下,我對他們行為十分滿意 ##### Verified traveller ### 6/10 Okay #### Dong Woon Jan 1, 2017 Liked: Cleanliness, staff & service, room comfort #### 작고 조용한 호텔 자그마한 료칸으로 가족끼리 머물기엔 좋았습니다 ##### Dong Woon ### 4/10 Poor #### kk, hong kong Nov 25, 2016 Disliked: Room comfort #### 未試過住性價比這麼差的溫泉旅館 因房間在地下出入口旁,當開關房門時lobby的人都會望到房間內面(因廁所是在房外公眾共用,故去廁所或洗手時都要開門到外面),走廊經常有小強。女的服務員很親切但另一位男的服務員經常黑面。唯一優點是有個不錯的貸し切り風呂及近車站。雖然我可接受到這樣的旅館,但估不到千四多元一晚只能租到這樣質素的旅館,性價比很差!應該不會再用expedia訂酒店。 ##### kk ### 6/10 Okay #### Jeffrey, Malayia Nov 24, 2016 #### Reasonable ryokan at Hakone The ryokan was close to the train and bus station but there were no signage. Also, we arrived during lunch time and there was no one at the front reception. It took us a while to find someone to show us to our rooms. The ryokan was full on Friday night and half full on Thursday night. As the onsen was private type and they only had 2 onsen rooms to cater for about 7-8 rooms, so we had to wait for our turn on Friday night. Later, we were informed that we can use their other onsen facility (they have 3-4 other ryokan nearby and also a public type onsen near where we stay). We did not have the time to try the other onsen nearby. There are some sundry shops nearby which was useful to stock up snacks. Since Hakone is an expensive area, this ryokan's pricing was OK compared to the rest. We took the breakfast and dinner also which was good as they serve it in your room. (But this means, you'll have to clear the mattress etc. to make way) ##### Jeffrey ### 6/10 Okay #### Verified traveller Nov 23, 2016 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### 딱 료칸 체험 수준의 만족도 기대가 커서 그런지 실망도 컸음 전통적인 료칸이라기 보다는 조금 개선된 료칸이였음 두 개의 프리이빗 욕탕을 갖고 있고 다른 료칸의 탕을 공유하는 개념인데 처음 가는 외국인으로 찾아가기 부담스러웠음 영어를 구사하는 직원 덕분에 소통은 양호했으나 아이들 식사 업그레이드 비용이나 가이세키 요리 서빙이나 이불 서빙 등이 모두 셀프로 진행되었음 덕분에 다음 료칸 여행은 잘 할 수있을 듯함 ##### Verified traveller ### 4/10 Poor #### ken Oct 11, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### 名前にだまされるな、ということ 雨のち曇りで星が見えなかったこともありましたが、部屋を変えさせられ、そこは普通の旅館でした。箱根というには「ほど遠い」です。彫刻の森を見るのが目的でしたが、返す返す、ホテルの選定が間違ってました(悲) ##### ken ### 6/10 Okay #### Peter, San Francisco Sep 12, 2016 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Japanese style,but not comfortable. Japanese style room, so sleep on futons on the floor. Difficult to get comfortable. Breakfast was great and served in the room. They have two private onsens: If one is vacant, you enter and lock the door behind you. That is inadequate for the number of people staying there.One has to go to a public onsen a couple of hundred meters away to get a bath. The area is fun to experience. A $45 per person card lets one take all of the buses, trains, boats, cable cars and ropeways in the area. This hotel is expensive, but worth the experience at least once in Japan. ##### Peter ### 8/10 Good #### Verified traveller Jul 18, 2016 Liked: Staff & service Disliked: Cleanliness, room comfort #### 温泉は良かった。 貸切風呂が良かったが、部屋の空気がカビ臭かった。 ##### Verified traveller ### 8/10 Good #### Verified traveller Jul 10, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 食物美味 食物一流,這個價格能有這樣的質素,一定會再來。但因為我們有帶小朋友和 bb車,地點有些不便。 ![](https://a.travel-assets.com/ugc/hotel-reviews/s601-p90d9eaa0-464f-11e6-8045-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ### 8/10 Good #### young hoon, 인천 Jul 4, 2016 Liked: Staff & service, property conditions & facilities, room comfort #### 친절하고 온천방식이 좋아요 온천여행은 처음인데 많이 친절하셨어요. 특히 온천이 가족끼리 이용하는 방식이라 좋았음. ##### young hoon ### 4/10 Poor #### Verified traveller Jun 16, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not again. My family eat dinner and breakfast. Food seems delivered. It was definitely over priced. ##### Verified traveller ### 8/10 Good #### Raphael Jun 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Richtiges Japanerstyle-Hotel. Gerne wieder. ##### Raphael ### 8/10 Good #### Verified traveller May 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A reasonable nice Ryokan in Ohiradai, Hakone. This Ryokan was not bad if you consider the price. The Ryokan has two family private bathes and two more outside another building. They are open to the guests 24 hours. Only one woman could speak English well. The dinner was very nice and tea, water supply was nice. The room size is small but good for two people. Ryokan people were kind and their service was good. They also allow to borrow kimono to woman. The location is close from Ohiradai station of Hakone Tozan Train could be accessed from Hakone-Yumo station where Romance Car stop and Odawara where other cheap trains from Tokyo stop. If I will visit Haknone again, I hope to stay there again. ##### Verified traveller ### 10/10 Excellent #### Mateusz, Bristol May 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great onsen Great japanese room and hit springs ##### Mateusz ### 8/10 Good #### eunmin Apr 25, 2016 Liked: Staff & service #### 나름 좋았습니다. 하코네 유모토 역에서 조금 위 산 쪽에 있었고 기차와 버스가 바로 앞에 내려다줘서 너무 좋습니다. 그런데 앞에 작은 슈퍼가 있긴 하나 하코네 자체가 6시\~ 5시면 문을 닫기 때문에 슈퍼도 빨리 문을 닫습니다. 또한 8시 이후면 프론트에 직원 분들이 아무도 없음으로, 처음 도착하실 때 그 점 유의하시는 것이 좋을 듯합니다. 그리고 제가 생선을 먹지 못하는데, 생선을 못 먹는다고 하니 아침 식사도 다 신경써주시고 와이파이도 안 잡혀서 처음에 고생했는데, 잘 도와주시고 친절 했습니다. 온천은 그저 그랬으나, 한 곳을 밤에 자신이 사용하고 싶은 만큼 사용 할 수 있어서 좋았습니다. ##### eunmin ### 8/10 Good #### DaeWon, 서울 Apr 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 온천 이용 시 이동을 해야함. 숙박 이용시 사용 가능한 온천이 3군데 있는데 한군데는 숙박에 달려있고, 한군데는 좀 걸어가서 혼자 이용 가능하다. 나머지는 이용 안해봤지만 대체로 사진과 비슷하다. ##### DaeWon ### 10/10 Excellent #### Verified traveller Apr 10, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice situation, we enjoyed the onsen and the authenticity of the rooms. ##### Verified traveller ### 4/10 Poor #### Verified traveller Mar 30, 2016 Disliked: Property conditions & facilities, room comfort #### not so value for money not a hotel, just a B&B with onsen. staff worked till 9pm, thus no late check in. but the room rate as if a hotel. the posted photo is misleading. only the staff in charge can speak english. ##### Verified traveller ### 8/10 Good #### Byung-Hyun, 대한민국 Mar 7, 2016 Liked: Cleanliness, staff & service, room comfort #### 식사는 정말 맛있음. 호텔의 위치는 나쁘지 않았음. 다만 체크인 시간 3시이전에는 사람이 없었음. 맞은편에 있는 료칸이랑 같이 운영하므로 그쪽으로 가면됨. 식사는 정말 맛있음. 입맛에 맞음. ##### Byung-Hyun ### 10/10 Excellent #### WOON OK, 대한민국 경기도 부천시 Feb 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 또 다시 찾고싶은 료칸 위치도 역에서 매우 가까웠습니다. 그리고 감사할정도로 너무 친절하셨고, 음식도 너무 맘에 들었습니다. 무엇보다 가족탕으로도 가능한 온천이 좋았습니다. 가족여행으로 가서 좋은 추억을 쌓을 수 있어 행복했습니다. ##### WOON OK ### 10/10 Excellent #### A, California Jan 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall - excellent The bath was smaller than the photos but it was perfect for 4 of us. The staff were very nice and the services were excellent. ##### A ### 6/10 Okay #### Boris, 香港 Nov 26, 2015 Liked: Staff & service, property conditions & facilities 距離箱根湯本站有點遠,要搭幾個站到大平台站,不過到大平台後都不難找 可以的話,加錢叫旅館包埋晚餐,因為附近食肆好早收...我們那晚要去附近便利店食杯麵 ##### Boris