Title: Matsuzakaya Honten (Ryokan) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matsuzakaya Honten Soak in mineral hot springs at this tranquil Hakone retreat. Relax and enjoy local cuisine that makes breakfast worth looking forward to. ## Photo gallery for Matsuzakaya Honten ![Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom - Matsuzakaya Honten (Hakone)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/06c6ef21.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Matsuzakaya Honten (Hakone)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/bdd051ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room with Tatami Area and Open-Air Bath B | Garden view - Matsuzakaya Honten (Hakone)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/4d264a58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom - Matsuzakaya Honten (Hakone)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/64817717.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Matsuzakaya Honten (Hakone)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/5e47f317.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Matsuzakaya Honten, nestled in Hakone's natural beauty, offers a peaceful escape. Enjoy the indoor mineral hot spring, cozy lobby fireplace, arcade/game room, and on-site restaurant. The staff ensures a memorable stay after outdoor adventures. ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 14 of 14 rooms ### View all photos for Basic Twin Room, Bathtub ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/1e8e7edc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, Bathtub ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Spring water bathtub Free bottled water Minibar Electric kettle - 595 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Luxury Room with Tatami Area and Open-Air Bath ![Luxury Room with Tatami Area and Open-Air Bath](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/e76d4d9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room with Tatami Area and Open-Air Bath 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 807 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room with Tatami Area and Open-Air Bath A ![Premium Room with Tatami Area and Open-Air Bath A](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/135a434b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Tatami Area and Open-Air Bath A 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 524 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room with Tatami Area A ![Standard Room with Tatami Area A](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/2c7077ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room with Tatami Area A 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Free bottled water Minibar Electric kettle In-room safe - 635 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room with Tatami Area and Open-Air Bath B ![Premium Room with Tatami Area and Open-Air Bath B | Living room](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/7dac7ec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Tatami Area and Open-Air Bath B 10.0 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 617 sq ft - Mountain view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ### View all photos for Superior Twin Room, Bathtub ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/0291c560.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Bathtub 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 723 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei) ![Executive Family Room with Hot Spring Open-Air Bath(Sensintei)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/19c92a24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Room with Hot Spring Open-Air Bath(Sensintei) ### Highlights Air conditioning Flat-screen TV Separate bedroom Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water - 995 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ### View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) ![Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/04f0b127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) ### Highlights Air conditioning Flat-screen TV Separate bedroom Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water - 806 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ### View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/0d22131f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 947 sq ft - Sleeps 4 - 2 Large Twin Beds OR 2 Twin Futons ### View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking ![Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/1c9e2b32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 947 sq ft - Mountain view - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons ### View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking ![Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/42dd5b54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 807 sq ft - Sleeps 2 - 2 Large Twin Beds OR 2 Twin Futons ### View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/0d22131f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water Minibar - 958 sq ft - Mountain view - Sleeps 4 - 2 Large Twin Beds OR 2 Twin Futons ### View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking ![Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/a5e0ff27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Separate bathtub and shower Spring water bathtub Private bathroom Hair dryer Free bottled water - 797 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking ![Standard Twin Room with Shower (Kakumeikan), Non Smoking](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/6adeefad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room with Shower (Kakumeikan), Non Smoking ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Free bottled water Minibar Electric kettle In-room safe - 463 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22145%2C139.04190&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TKM3pThEFvAUoHuD20l6n095K7o=) 57 Ashinoyu, Hakone, Kanagawa, 250-0523 #### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 km - Hakone Yunohana Golf Course \- 15 min walk \- 1.3 km - Buddhist Stoneworks at Motohakone \- 17 min walk \- 1.4 km - Chisuji Falls \- 6 min drive \- 2.4 km - Horai Garden \- 6 min drive \- 2.4 km #### Getting around - Kowakidani Station - 5 min drive - Hakone Miyanoshita Station - 7 min drive - Haneda Airport (HND) - 103 min drive #### Restaurants - ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive - ‪箱根バターサンド Sun San D - ‬4 min drive - ‪fontana - ‬4 min drive - ‪bar hotel 箱根香山 - ‬3 min drive - ‪Cheese Terrace - ‬4 min drive ## About this property ### Matsuzakaya Honten Upscale ryokan near Hakone Kowakien Yunessun Take advantage of an indoor mineral hot spring (onsen), an arcade/game room, and a fireplace in the lobby at Matsuzakaya Honten. For some rest and relaxation, visit the hot springs. Free in-room WiFi and a restaurant are available to all guests. Additional perks include: - Free self parking - Local cuisine breakfast (surcharge), hot springs on site, and multilingual staff - A front-desk safe, a 24-hour front desk, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All guestrooms at Matsuzakaya Honten include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Hair dryers and soap - Heating, daily housekeeping, and desks ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/a8a2839a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suiun Gora - Spa - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 175 reviews CA $404 CA $453 total Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room with Open-Air Bath "Tsuki" ](https://images.trvl-media.com/lodging/15000000/14780000/14773700/14773625/48342308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinnotake Tonosawa - Adult Only Tounosawa - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 201 reviews CA $847 CA $941 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=14773625&PinnedHotelID=14773625&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/38000000/37240000/37234800/37234730/953821a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centurion Hakone Bettei Sengokuhara - 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Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=15734426&PinnedHotelID=15734426&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,773 reviews CA $393 CA $479 total Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee - A restaurant ### Things to do - Arcade/game room - Hot spring ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - In a national park - In the mountains ### Spa - Hot spring - Hot springs open from 3:00 PM - 9:30 PM - Hot springs water temperature - 108 ºF - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No elevator ### More - 2 floors - 5 buildings - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe - Tatami (woven mat) flooring ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility This property accepts credit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Hot springs access available from 3:00 PM to 9:30 PM Guests under 12 years old are not permitted at this adults-only property The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Matsuzakaya Honten Inn Hakone Matsuzakaya Honten Inn Matsuzakaya Honten Hakone Matsuzakaya Honten Ryokan Matsuzakaya Honten Hakone Matsuzakaya Honten Ryokan Hakone ## Frequently asked questions ### Is Matsuzakaya Honten pet-friendly? ### How much does it cost to stay at Matsuzakaya Honten? ### How much is parking? ### What time is check-in at Matsuzakaya Honten? ### What time is check-out at Matsuzakaya Honten? ### Where is Matsuzakaya Honten located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Matsuzakaya Honten Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 10 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 152 8 - Good 9 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Diego Dec 21, 2025 Old vibes, awesome place ##### Diego Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Bogdan Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use. ![](https://a.travel-assets.com/ugc/hotel-reviews/a7ef33b2-a119-48f6-bb7b-52e48e3e7345-1758678484902.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bogdan Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jackleen Sep 21, 2025 Liked: Cleanliness, staff & service, amenities Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs ##### Jackleen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carmen Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't . ##### Carmen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Robert May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique property and great experience ##### Robert Stayed 2 nights in May 2025 ### 10/10 Excellent #### Isabella Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience, great staff, great accommodation and great food. ##### Isabella Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Cara Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Oh wow! I am so glad the reviews did not fail me. My husband and I just left this morning and it was an amazing and much needed relaxing stay in the middle of our busy trip! Staff was super kind. We did the dinner and breakfast and it was very traditional Japanese cuisine - delicious. We were blown away by our room it was HUGE! I booked the private bath in our room and that was a nice touch. We got off at Odawara station and took an uber/taxi to the ryokan. It was maybe $60 USD but in my opinion worth it over the bus!! I hope we can come back here one day. It was awesome. ![](https://a.travel-assets.com/ugc/hotel-reviews/3719aa58-c788-431c-b85b-c1fcd1d762ae-1757913591682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a39c585-979a-47fd-b216-639f61337be3-1757913592651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b6f155b-f76a-45ae-9387-d6d12e8c0cb5-1757913654492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/77e66147-0eb7-4ba3-b8c5-7aec964589d1-1757913654070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cara Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Pia Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully kept, historic ryokan with own hotspring. ##### Pia Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mai Thuy Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service and hospitality! ##### Mai Thuy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Danielle Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff, service, food, and onsens! ##### Danielle Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Emmanuel Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched! ##### Emmanuel Stayed 1 night in May 2024 ### 10/10 Excellent #### Amy May 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn ##### Amy Stayed 1 night in May 2024 ### 10/10 Excellent #### Ann Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again - it definitely felt like a retreat…very peaceful. ##### Ann Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tanja Jul 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel. ##### Tanja Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Nicholas Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed . ##### Nicholas Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Edward Aug 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara ##### Edward Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Martha Francis Villarreal Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was great. We really enjoyed our stay, the food was amazing, the place is beautiful. ##### Martha Francis Villarreal Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Man Yee Feb 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and good dinning experience ##### Man Yee Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Fanling Oct 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a great experience! ##### Fanling Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mayank Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was super amazing from the get go. The hotel staff being the limelight, from when we entered the hotel till we exited, they were nothing less than fantastic, polite, efficient and courteous. In terms of the property itself, really amazing rooms, you can book your own private onsen, dinner and breakfast are included and they were very adjusting of our dietary restrictions (including vegetarian). We didn't even notice how the day went by and our stay finished. I will highly recommend it to anyone. ##### Mayank Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lior Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best onsan Great staff. Excellent diner. Excellent privet onsan ##### Lior Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Stephen Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing. ##### Stephen Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Stephen Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating. ##### Stephen Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Neil Mar 2, 2024 Liked: Amenities our fourth trip to Japan and this was one of the most special experiences. ##### Neil Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Kyoung Jun Dec 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice dinner, nice service ##### Kyoung Jun Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)