Title: Hotel de Yama, Hakone Lake Side - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de Yama, Hakone Lake Side Rejuvenate your senses by relaxing in an indoor mineral hot spring followed by fresh air from strolling through gardens. ## Photo gallery for Hotel de Yama, Hakone Lake Side ![Public bath - Hotel de Yama, Hakone Lake Side (Hakone)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/00223cc4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily full breakfast (JPY 2662 per person) - Hotel de Yama, Hakone Lake Side (Hakone)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/283cb584.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa reception - Hotel de Yama, Hakone Lake Side (Hakone)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/9cb2d335.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Hotel de Yama, Hakone Lake Side (Hakone)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/5ed84828.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (JPY 2662 per person) - Hotel de Yama, Hakone Lake Side (Hakone)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/c79d1887.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Hotel de Yama, Hakone Lake Side near the serene shores of Lake Ashi. Relax in the indoor mineral hot spring or unwind with a massage and spa services. Enjoy shopping on site, savor meals at one of two restaurants, and connect with free in-room WiFi. Take a stroll through the garden or grab a coffee at one of two coffee shops/cafes. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/9950a403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.8 Exceptional 31 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding Deep soaking bathtub - 327 sq ft - 1 bedroom - Sleeps 3 - 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds ### View all photos for Triple Room, Non Smoking, Garden View ![Triple Room, Non Smoking, Garden View](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/312adfa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Non Smoking, Garden View 8.0 Very good 7 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Deep soaking bathtub Hair dryer - 484 sq ft - Sleeps 3 - 3 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-De-Yama.h18759952.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-De-Yama.h18759952.Hotel-Information) ## About the area Located in Motohakone, a neighborhood in Hakone, Hotel de Yama, Hakone Lake Side is in the mountains and on a lake. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Fuji-Hakone-Izu National Park. Don't miss out on a visit to Hakone Kowakien Yunessun. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.20478%2C139.02147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r98fN97nSWrWh96tfcxQbzgSEQQ=) 80 Motohakone, Hakone, Kanagawa-ken, 250-0522 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone featuring a lake or waterhole and a sunset](https://images.trvl-media.com/place/6128317/8e7023bb-22cf-472d-a30c-70dbeaecfbec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Ashi 3 min walk \- 0.3 km - ![Hakone Shrine which includes heritage elements as well as a couple](https://images.trvl-media.com/place/6152834/d364168d-003c-4993-875a-aefd090658b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Shrine 8 min walk \- 0.7 km - ![Hakone Komagatake Ropeway featuring heritage elements as well as a couple](https://images.trvl-media.com/place/553248621532773462/b11e21f4-aedf-44d0-94fc-d5170159cb6e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Komagatake Ropeway 4 min drive \- 2.1 km - ![Hakone-en Aquarium which includes marine life](https://images.trvl-media.com/place/553248621532773463/144d7fdc-1a5e-468b-a1d7-b5d050961f91.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone-en Aquarium 4 min drive \- 2.0 km ### Getting around - Kowakidani Station 10 min drive - Hakone Miyanoshita Station 12 min drive - Haneda Airport (HND) 127 min drive ### Restaurants - 箱根神社 お休処 (権現からめもち) 13 min walk - Bakery & Table 箱根 3 min drive - 箱根バターサンド Sun San D 19 min walk - 芦ノ湖 ラ・テラッツァ (La Terrazza) 20 min walk - 小田急 あしのこ茶屋 3 min drive ## About this property ### Hotel de Yama, Hakone Lake Side Hotel near Lake Ashi Located close to Hakone Shrine and Kuzuryu Shrine, Hotel de Yama, Hakone Lake Side provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden. You'll also find perks like: - Free self parking - Full breakfast (surcharge), a front-desk safe, and a gift shop - Smoke-free premises, concierge services, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 89 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. More conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Balconies or patios, refrigerators, and electric kettles ## Similar properties ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 970 reviews CA $282 CA $360 total Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,819 reviews CA $469 CA $571 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/74af30df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,341 reviews CA $372 CA $414 total Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/b2f1c73b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Hakone Lake Ashinoko Motohakone - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 843 reviews CA $254 CA $327 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/442d712b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Retreat Före Sengokuhara - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 412 reviews CA $225 CA $274 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/21c99cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,004 reviews CA $228 CA $296 total Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate tub and shower, spring water tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/21000000/20150000/20147000/20146974/dc4cfda0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Airu Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 729 reviews CA $566 CA $625 total Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=20146974&PinnedHotelID=20146974&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/ed818195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Hotel Hakone - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 710 reviews CA $273 CA $348 total Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://images.trvl-media.com/lodging/110000000/109400000/109393700/109393638/76644612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 117 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=109393638&PinnedHotelID=109393638&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/01820be8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 774 reviews CA $306 CA $389 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18759952,37610710,16219270,17821569,1744081) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children - 2 coffee shops/cafes - 2 restaurants - A bar/lounge ### Things to do - Full-service spa - Shopping ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 3,305 square feet of conference space - Meeting rooms ### Outdoors - Garden - In a national park - In the mountains - On a lake - Terrace ### Full-service spa - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Limited room service - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 6000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children - Rollaway bed fee: JPY 6000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Odakyu Yama No Hotel Hakone Odakyu Yama No Hakone Odakyu Yama No Odakyu Yama No Hotel Yama, Hakone Lake Side Hakone Hotel de Yama, Hakone Lake Side Hotel Hotel de Yama, Hakone Lake Side Hakone Hotel de Yama, Hakone Lake Side Hotel Hakone ## Frequently asked questions ### Is Hotel de Yama, Hakone Lake Side pet-friendly? ### How much does it cost to stay at Hotel de Yama, Hakone Lake Side? ### How much is parking? ### What time is check-in at Hotel de Yama, Hakone Lake Side? ### What time is check-out at Hotel de Yama, Hakone Lake Side? ### Where is Hotel de Yama, Hakone Lake Side located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel de Yama, Hakone Lake Side Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 223 8 - Good 81 6 - Okay 17 4 - Poor 12 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### María Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day ##### María Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Tal Oct 29, 2025 Liked: Cleanliness, staff & service, amenities Perfect location with view to the lake Spacius room ##### Tal Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Edrian Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accomodating Staff ##### Edrian Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### marie Nov 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice onsen , beautiful and clean. With a nice view of lit up trees, very peaceful. The staff was very friendly and helpful. Most importantly we saw Mount Fuji from the beautiful garden which was the highlight of our visit in Hakone. ![](https://a.travel-assets.com/ugc/hotel-reviews/a2ad23a0-9b29-49cd-95ae-f4f8203fcedb-1762184006676.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### marie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Wade Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet, ![A Grand Hotel](https://a.travel-assets.com/ugc/hotel-reviews/2e8ba542-8704-45e6-9183-bb3f0b123e3f-1760466766470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Church on Property](https://a.travel-assets.com/ugc/hotel-reviews/3220c130-8004-44c1-8321-ef66cc614db6-1760466860131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mt.Fuji from our Patio](https://a.travel-assets.com/ugc/hotel-reviews/c9d5d93c-880c-4185-a383-3af633d5ba4d-1760466923792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wade Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Janice Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji! ##### Janice Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hannah Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful ##### Hannah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Nicholas Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel with friendly staff, great customer service, and fantastic location! ##### Nicholas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Richard Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice location and beautiful hotel. excellent transit between hotel to local center. great services. ##### Richard Stayed 4 nights in May 2025 ### 10/10 Excellent #### Catherine Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again. ##### Catherine Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### James Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel I really enjoyed my time at this stately hotel. The staff are beyond helpful, the room was very comfortable, and the baths were just what I needed after a long day exploring the region. The restaurant was able to accommodate my gluten-free needs for breakfast and the shuttle bus from Motohakone was great. This is a region that needs to be experienced and this is the place to do it in comfort. ##### James Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### GLEB Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location facing the lake; shopping and museums in the area; history and culture all around you ##### GLEB Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Renzo Oct 22, 2025 Liked: Staff & service Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone. ##### Renzo Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jinhu Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The view from the room is beautiful. Good experience with the public bath onsen, first time for my son, he enjoyed it. Great staff, very nice and polite. Loved everything except the noise from the bath tub and sink. ##### Jinhu Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jenny Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful view ##### Jenny Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nash May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again. ##### Nash Stayed 1 night in May 2025 ### 10/10 Excellent #### Zhichao Aug 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and quiet place ##### Zhichao Stayed 1 night in Aug 2023 ### 8/10 Good #### Erwin Aug 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the lake and sightseeing cruise as well as the shrine. ##### Erwin Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Sherry Nov 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely! ##### Sherry Stayed 1 night in Nov 2024 ### 10/10 Excellent #### erin Apr 23, 2025 Liked: Cleanliness, property conditions & facilities, room comfort The stay went very well. The sights and scenery were elite and remarkable. The food service was well put together and efficient. I appreciated that the hotel works with a luggage delivery service and helped make the stay a little more convenient apart from trying to send the luggage to Narita airport the day before we left and they were unable to. The hotel and the room were beautiful and the view from the room was great ##### erin Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Zheela Dec 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel. ##### Zheela Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Catherine Dec 30, 2024 Liked: Property conditions & facilities Disliked: Staff & service Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station. ##### Catherine Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Harmeet Oct 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class! ##### Harmeet Stayed 2 nights in Oct 2023 ### 8/10 Good #### Michael Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice atmosphere. Onsen relaxing. Could offer breakfast alternatives and coffee/croissant in the morning instead of japanese breakfast (delicious) only ##### Michael Stayed 2 nights in Sep 2023 ### 8/10 Good #### Arie Nov 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future. ##### Arie Stayed 1 night in Nov 2023 ## Expedia's Latest Trends ### Hotels > [citizenmhotels Hotels in Amsterdam](https://www.expedia.ca/Amsterdam-Hotels-CitizenM-Hotels.0-0-d178229--bCitizenMHotels.Travel-Guide-Filter-Hotels) > > [Irori Guesthouse Tenmaku - Hostel](https://www.expedia.ca/Hakone-Hotels-Irori-Guesthouse-Tenmaku-Hostel.h27412501.Hotel-Information) > > [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Kinnotake Sengokuhara - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Sengokuhara-Adult-Only.h11899828.Hotel-Information) > > [Hakone Pax Yoshino](https://www.expedia.ca/Hakone-Hotels-Hakone-Pax-Yoshino.h8738351.Hotel-Information) > > [Sotetsu Fresa Inn Yokohama Totsuka](https://www.expedia.ca/Yokohama-Hotels-Sotetsu-Fresa-Inn-Yokohama-Totsuka.h4482717.Hotel-Information) > > [Hatsuhana](https://www.expedia.ca/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > > [ESPACIO The Hakone Geihinkan Rin-Poh-Ki-Ryu](https://www.expedia.ca/Hakone-Hotels-ESPACIO-HAKONE-GEIHINKAN-RIN-POH-KI-RYU.h103822942.Hotel-Information) > > [Super Hotel Yokohama Kannai](https://www.expedia.ca/Yokohama-Hotels-Super-Hotel-Yokohama-Kannai.h54182757.Hotel-Information) > > [HOTEL LiVEMAX Yokohamaeki-Nishiguchi](https://www.expedia.ca/Yokohama-Hotels-HOTEL-LiVEMAX-YOKOHAMAEKI-NISHIGUCHI.h35093613.Hotel-Information) > > [Oakwood Suites Yokohama](https://www.expedia.ca/Yokohama-Hotels-Oakwood-Suites-Yokohama.h46511624.Hotel-Information) > > [Livemax Resort Hakone Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Livemax-Resort-Hakone-Sengokuhara.h15801869.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Shin Yokohama Grace Hotel](https://www.expedia.ca/Yokohama-Hotels-Shin-Yokohama-Grace-Hotel.h8282242.Hotel-Information) > > [Hakone Yunohana Prince Hotel](https://www.expedia.ca/Hakone-Hotels-Hakone-Yunohana-Prince-Hotel.h2875806.Hotel-Information) > > [Richmond Hotel Yokohama Bashamichi](https://www.expedia.ca/Yokohama-Hotels-Richmond-Hotel-Yokohama-Bashamichi.h3804628.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Toyoko Inn Musashi Nakahara Station](https://www.expedia.ca/Yokohama-Hotels-Toyoko-Inn-Musashi-Nakahara-Ekimae.h17367067.Hotel-Information) ### Flights > [Flights from Richmond (YVR) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Bathurst, NB (ZBF) to Moncton, NB (YQM-Greater Moncton Intl.)](https://www.expedia.ca/lp/flights/zbf/yqm/bathurst-to-moncton) ### Cars ### Packages ### Vacation Rentals > [Vermilion Vacation Rentals](https://www.expedia.ca/Vermilion-Vacation-Rentals.d6139542.Travel-Guide-VacationRentals) ### General