Title: Hakone Yumoto Onsen Tenseien (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Yumoto Onsen Tenseien Travelers can soak their worries away in the indoor and outdoor hot springs of this mountain retreat, then breathe in the fresh alpine air ## Photo gallery for Hakone Yumoto Onsen Tenseien ![Exterior - Hakone Yumoto Onsen Tenseien (Hakone)](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/b212dd9e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - Hakone Yumoto Onsen Tenseien (Hakone)](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/9dc78cce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Hakone Yumoto Onsen Tenseien (Hakone)](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/abd08327.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hakone Yumoto Onsen Tenseien (Hakone)](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/821c227e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hakone Yumoto Onsen Tenseien (Hakone)](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/d68b8f0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Yumoto Onsen Tenseien offers a peaceful escape in the mountains. Visitors can warm up with a relaxing soak in one of the two hot spring areas that feature both indoor and outdoor bathing options, or take a leisurely walk through the property's garden. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Twin Room, Breakfast Included, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/775d0fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Breakfast Included, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet Hair dryer Laptop workspace - 237 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/7a47da69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Breakfast and Dinner Included, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet Hair dryer Laptop workspace - 237 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/775d0fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Breakfast Included, Non Smoking ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Hair dryer Toilet with electronic bidet - 474 sq ft - Sleeps 5 - 2 Twin Beds OR 3 Twin Futons ### View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/7a47da69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Hair dryer Toilet with electronic bidet - 474 sq ft - Sleeps 5 - 2 Twin Beds OR 3 Twin Futons ### Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters) ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet Hair dryer Laptop workspace - 140 sq ft - Sleeps 2 - 2 Twin Futons ### Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters) ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet Hair dryer Laptop workspace - 140 sq ft - Sleeps 2 - 2 Twin Futons ## You may also like Ad ![[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 107 reviews CA $314 CA $349 total Jan 28 - Jan 29, 2026 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=18c1e520-ce38-4cec-b81b-1d96150c8bdb&top_cur=CAD) Ad ![Room amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70380000/70371700/70371655/a46a67b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Sengokuhara Sengokuhara - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Yumoto-Onsen-Tenseien.h5626990.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Yumoto-Onsen-Tenseien.h5626990.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22895%2C139.09576&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XOLPyUhqh4oiIJFf6pgbJQFLM4Q=) 682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311 #### What's nearby - Tamadare Falls \- 1 min walk \- 0.0 km - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 km - Gyokuren Shrine \- 1 min walk \- 0.2 km - Key Hiraga Museum \- 11 min walk \- 0.9 km - Hakone Toy Museum \- 12 min walk \- 1.0 km #### Getting around - Kowakidani Station - 11 min drive - Hakone Yumoto Station - 12 min walk - Narita Intl. Airport (NRT) - 114 min drive #### Restaurants - ‪囲炉裏茶寮八里 - ‬18 min walk - ‪はつ花そば 本店 - ‬8 min walk - ‪茶のちもと - ‬8 min walk - ‪ハイカラ中華 日清亭 - ‬10 min walk - ‪箱根浪漫亭湯本店 - ‬9 min walk ## About this property ### Hakone Yumoto Onsen Tenseien Upscale hotel near Hakone Kowakien Yunessun Take advantage of an indoor mineral hot spring (onsen), a garden, and a restaurant at Hakone Yumoto Onsen Tenseien. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and a banquet hall - Luggage storage, a 24-hour front desk, and an elevator Room features All 198 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. More amenities include: - Toilets with electronic bidets, free toiletries, and hair dryers - Refrigerators, heating, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,001 reviews CA $203 CA $267 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4570000/4565500/4565449/5c173f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okada Yumoto - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 871 reviews CA $187 CA $233 total Jan 28 - Jan 29, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4565449&PinnedHotelID=4565449&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849627/52fafd58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aura Tachibana Yumoto - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 191 reviews CA $158 CA $176 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Western Style Room with 10 tatami mats, Twin Beds, River View](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/34b89db2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kajikaso Yumoto - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 314 reviews CA $208 CA $234 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin Room](https://images.trvl-media.com/lodging/43000000/42650000/42646100/42646068/11e3cea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zagakukan Yumoto - Free WiFi - Air conditioning - 24/7 front desk 9.8 Exceptional 99 reviews CA $307 CA $343 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=42646068&PinnedHotelID=42646068&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese cuisine](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/418968a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakonenomori Okada Yumoto - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 328 reviews CA $157 CA $177 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/106000000/105820000/105814600/105814583/07a0c4cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nanpuso Yumoto - Pool - Spa - Kids pool - Parking included 8.8 Excellent 77 reviews CA $189 CA $212 total Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=105814583&PinnedHotelID=105814583&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children - A restaurant - Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required ### Things to do - 2 indoor/outdoor hot springs ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - Garden - In the mountains ### Spa - 2 indoor/outdoor hot springs - 2 outdoor hot springs - Hot springs open from 3:00 PM - midnight - Hot springs water temperature - 104 ºF - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children - Late check-out is available for a fee (subject to availability) - Hosted evening meal: JPY 6600 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Hot springs access available from 3:00 PM to midnight The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hakone Yumoto Onsen Tenseien Hotel Tenseien Hakone Tenseien Inn Tenseien Inn Hakone Tenseien Hotel Hakone-Machi Hakone Yumoto Onsen Tenseien Hotel Yumoto Onsen Tenseien Hotel Hakone Yumoto Onsen Tenseien Yumoto Onsen Tenseien Hakone Yumoto Onsen Tenseien Hakone Hakone Yumoto Onsen Tenseien Hotel Hakone ## Frequently asked questions ### Is Hakone Yumoto Onsen Tenseien pet-friendly? ### How much does it cost to stay at Hakone Yumoto Onsen Tenseien? ### How much is parking? ### What time is check-in at Hakone Yumoto Onsen Tenseien? ### What time is check-out at Hakone Yumoto Onsen Tenseien? ### Where is Hakone Yumoto Onsen Tenseien located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Yumoto Onsen Tenseien Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 126 8 - Good 85 6 - Okay 20 4 - Poor 7 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Milton Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities comfortable and clean. Pleasant stay. Courteous staff ##### Milton Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### John Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great stay. Breakfast was amazing!! ##### John Stayed 1 night in Nov 2024 ### 10/10 Excellent #### SHUN Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience ##### SHUN Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Shlomi Shlomo Jun 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel ##### Shlomi Shlomo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Yukiko Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ftom Dallas, TX This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly! ![](https://a.travel-assets.com/ugc/hotel-reviews/1a889568-9e6e-40b4-9e07-d1f1a6f365f1-1757282672569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a6de005-2495-4ed9-a9f7-edf530f58673-1757282674875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/579585c6-2712-41c2-a3a2-7aacec09be65-1757282668673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d438c470-afe2-4def-bd75-cc5de23fe789-1757282673482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yukiko Stayed 1 night in Sep 2025 ### 10/10 Excellent #### RUI May 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dinner and breakfast was an amazing experience. Good quality of food and excellent service ##### RUI Stayed 1 night in Apr 2024 ### 8/10 Good #### Justin May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet. ##### Justin Stayed 1 night in May 2024 ### 8/10 Good #### Daren Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project. ##### Daren Stayed 1 night in Oct 2024 ### 10/10 Excellent #### HELEN Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station. ##### HELEN Stayed 1 night in Oct 2024 ### 8/10 Good #### Zara Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person. ![](https://a.travel-assets.com/ugc/hotel-reviews/906E7E4AC0BC195D457FCF66A5DD1E64A56DDDF21713223355356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D96EC6A1971E54780284EAC3222AB91F7C4FC6E21713223354189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zara Stayed 1 night in Apr 2024 ### 8/10 Good #### chin lin Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it. ##### chin lin Stayed 3 nights in Nov 2024 ### 4/10 Poor #### lior May 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't go, 2 stars max Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation ##### lior Stayed 3 nights in May 2025 ### 8/10 Good #### Shlomi Shlomo May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money. ##### Shlomi Shlomo Stayed 1 night in May 2024 ### 10/10 Excellent #### Benny Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor. ##### Benny Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jennifer Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again! ##### Jennifer Stayed 1 night in Jun 2024 ### 10/10 Excellent #### WANG Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities 客房乾淨， 服務不錯 ##### WANG Stayed 1 night in Dec 2025 ### 10/10 Excellent #### TOMOYUKI Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食がおいしかった ##### TOMOYUKI Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Hideki Dec 1, 2025 Liked: Cleanliness, property conditions & facilities よかったです。 ##### Hideki Stayed 1 night in Nov 2025 ### 8/10 Good #### TERUO Oct 29, 2025 大浴場露天風呂がとても良かった。浴槽が3種類あり、バプルの浴槽が良かった。洗い場も広くて気持ち良く使えた。次もここに来たいと思った。 ##### TERUO Stayed 1 night in Oct 2025 ### 8/10 Good #### Andreas Sep 27, 2025 Liked: Cleanliness, staff & service, room comfort Avkopplande spa ##### Andreas Stayed 2 nights in Sep 2025 ### 6/10 Okay #### キミコ Sep 3, 2025 Disliked: Staff & service バイキングの味噌汁のマシンに味噌が入っていなく味がなかったり、コーヒーが粉とお湯が分離していたり、もう少し管理されるとよかったと思います。 ##### キミコ Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Hiroko Aug 14, 2025 Disliked: Cleanliness, property conditions & facilities 館内は靴下で歩くシステムでしたが、外からキャリーを持ち込み引かれる方もいて、不衛生に感じました。また、部屋が空気清浄機を付けてもカビ臭かった。朝食のいくらかけ放題が美味しいかったので⭐️３つにしました。 ##### Hiroko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いくら食べ放題が楽しみで行きましたが、他の食べ物も作りたてのものが多くで、食べすぎちゃいました！！ 食べ放題付きプランは2度目でしたが、2回とも満足です！！ ベッドの快適さについては、おおむね普通です！ゆったり夜朝温泉に浸かって、気持ちよく過ごせました！！ ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### YUET SHEUNG Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 一次愉快的家庭旅遊 一次愉快的家庭旅遊!我們選擇一泊二食,雖是日式自助餐,但選擇很多,食品豐富,大家也吃得高興!房間舒適,溫泉也很優幽靜,值得推薦! ##### YUET SHEUNG Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mojgan Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A very good hotel with onsen ##### Mojgan Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Gora Kansuiro](https://www.expedia.ca/Hakone-Hotels-Gora-Kansuiro.h15734426.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information)