Title: Hakone Yumoto Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9061906&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Yumoto Hotel Natural hot springs await at this mountain retreat where guests can soak in thermal waters, enjoy scenic views from the terrace, or use the conference facilities. ## Photo gallery for Hakone Yumoto Hotel ![Hot springs - Hakone Yumoto Hotel (Hakone)](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/15d9e155.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs - Hakone Yumoto Hotel (Hakone)](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/e0b9512c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Triple Room, Multiple Beds, Mountain View - Hakone Yumoto Hotel (Hakone)](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/126955eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hakone Yumoto Hotel (Hakone)](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/547cfbcc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Hakone Yumoto Hotel (Hakone)](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/e6283453.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Yumoto Hotel provides a peaceful mountain escape with rejuvenating hot springs and on-site dining. The hotel features a scenic terrace, complimentary WiFi, luggage storage, and self-parking facilities. Travelers consistently praise the property's well-maintained condition. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/bbbd06f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, 10 Tatami-mats, Non Smoking 8.0 Very good 8 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - Sleeps 5 - 5 Twin Futons ### View all photos for Japanese Western Room ![Japanese Western Room ](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/3ddf3035.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - Sleeps 5 - 5 Twin Futons OR 2 Twin Beds ### View all photos for Japanese Style Family Room, Non-Smoking ![Japanese Style Family Room, Non-Smoking](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/9eddd2a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Family Room, Non-Smoking ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - 271 sq ft - Mountain view - Sleeps 8 - 8 Twin Futons ### View all photos for Premium Triple Room, Multiple Beds, Mountain View ![Premium Triple Room, Multiple Beds, Mountain View](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/126955eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room, Multiple Beds, Mountain View ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - 474 sq ft - Mountain view - Sleeps 4 - 3 Twin Beds and 1 Twin Sofa Bed ### Japanese-style room 8 tatami mats,Road side - for those who don't mind noise \[Non-smoking\] ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - Sleeps 4 - 4 Twin Futons ### View all photos for \[Road side\] Reason for sale,10 tatami mats + next room,Great value for large groups ![[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/27df40c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Road side\] Reason for sale,10 tatami mats + next room,Great value for large groups ### Highlights Air conditioning Heating Refrigerator LCD TV Blackout drapes/curtains Toilet with electronic bidet Deep soaking bathtub Separate bathtub and shower - Sleeps 8 - 8 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Yumoto-Hotel.h9061906.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Yumoto-Hotel.h9061906.Hotel-Information) ## About the area Located in Yumoto, a neighborhood in Hakone, Hakone Yumoto Hotel is near a metro station and in the mountains. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22699%2C139.09520&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ktYrO_Rx-QlwKDWmWRS7libE65A=) 97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312 ### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 km - Tamadare Falls \- 3 min walk \- 0.3 km - Gyokuren Shrine \- 5 min walk \- 0.4 km - Shogenji Temple \- 6 min walk \- 0.5 km - Hakone Toy Museum \- 13 min walk \- 1.2 km ### Getting around - Kowakidani Station - 12 min drive - Hakone Yumoto Station - 17 min walk - Haneda Airport (HND) - 85 min drive ### Restaurants - ‪はつ花そば 本店 - ‬13 min walk - ‪囲炉裏茶寮八里 - ‬4 min drive - ‪茶のちもと - ‬13 min walk - ‪箱根浪漫亭湯本店 - ‬13 min walk - ‪滋養料理山法師 - ‬11 min walk ## About this property ### Hakone Yumoto Hotel Hotel near Hakone Kowakien Yunessun Consider a stay at Hakone Yumoto Hotel and take advantage of a terrace, conference space, and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an elevator - Luggage storage, a vending machine, and smoke-free premises - Guest reviews give good marks for the overall condition Room features All guestrooms at Hakone Yumoto Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Deep soaking tubs, toilets with electronic bidets, and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/21c99cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $222 CA $290 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking | Bathroom](https://images.trvl-media.com/lodging/106000000/105820000/105814600/105814583/11e1ec65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nanpuso Yumoto - Pool - Spa - Kids pool - Parking included 8.8 Excellent 84 reviews CA $198 CA $221 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=105814583&PinnedHotelID=105814583&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/b53efc71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakonenomori Okada Yumoto - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 331 reviews CA $162 CA $182 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4570000/4565500/4565449/38cbe737.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okada Yumoto - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 875 reviews CA $195 CA $240 total Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=4565449&PinnedHotelID=4565449&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34780000/34779400/34779325/d1bc40a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Re Cove Hakone Sengokuhara - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 341 reviews CA $165 CA $184 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=34779325&PinnedHotelID=34779325&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/2000000/1060000/1050300/1050228/165f4945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Odawara Resort & Spa Nebukawa - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 794 reviews CA $201 CA $259 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1050228&PinnedHotelID=1050228&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849627/52fafd58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aura Tachibana Yumoto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 394 reviews CA $193 CA $239 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=9849627&PinnedHotelID=9849627&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/15000000/14860000/14856300/14856236/09fe4de4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Miyamafurin Ninohira - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 242 reviews CA $191 CA $234 total Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=14856236&PinnedHotelID=14856236&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626990/b212dd9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yumoto Onsen Tenseien Yumoto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 241 reviews CA $238 CA $293 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=5626990&PinnedHotelID=5626990&HadPinnedHotel=true®ionId=-1&adults=2) ![Riverview Japanese style room with low beds, Non Smoking](https://images.trvl-media.com/lodging/9000000/8740000/8738400/8738351/121e4f20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Pax Yoshino Yumoto - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 532 reviews CA $297 CA $331 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8738351&PinnedHotelID=8738351&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children - A restaurant - Hosted evening meal available daily for a fee of JPY 6,600; reservation required ### Things to do - 2 hot springs ### Family friendly - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Conference space ### Outdoors - In the mountains - Terrace ### Spa - 2 hot springs - Hot springs open from 3:00 PM - midnight ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 9 floors - Banquet hall - Built in 1957 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - LCD TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Heating - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 8 PM to receive dinner. This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM. Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children - Hosted evening meal: JPY 6600 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: WiFi is available only in the lobby on the 5th floor. ### We should mention Hot springs access available from 3:00 PM to midnight Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hakone Yumoto Hotel Yumoto Hotel Hakone Yumoto Yumoto Hakone Yumoto Hotel Hotel Hakone Yumoto Hotel Hakone Hakone Yumoto Hotel Hotel Hakone ## Frequently asked questions ### Is Hakone Yumoto Hotel pet-friendly? ### How much does it cost to stay at Hakone Yumoto Hotel? ### How much is parking? ### What time is check-in at Hakone Yumoto Hotel? ### What time is check-out at Hakone Yumoto Hotel? ### Where is Hakone Yumoto Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Yumoto Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 63 8 - Good 79 6 - Okay 34 4 - Poor 16 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Rita Jan 3, 2026 Liked: Cleanliness, staff & service, property conditions & facilities The Mountain view from the room was just beautiful and meditative! ![](https://a.travel-assets.com/ugc/hotel-reviews/56af19d5-198d-4b94-9e11-ce3dfb65a1fc-1767409767200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14f33aa8-95b6-4756-94c8-6f4b324ddc8e-1767409768382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rita Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Alicia Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities ##### Alicia Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Regent Jan 17, 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Great service by the staff. Restaurant workers were nice and generous with the things normal guests can take. Rooms were alright given they were old. Reception was pretty hard in the evening when workers did not speak any English (though the day staff did). The walk up to the hotel was long and unsafe especially if you have a lot of luggage. Neighbourhood was pretty loud at night since a lot of cars had loud exhaust driving by (but great if you are into cars). ##### Regent Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Meagan May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a very nice friendly hotel ##### Meagan Stayed 1 night in Apr 2025 ### 8/10 Good #### Robin May 1, 2025 Liked: Staff & service, amenities Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses. ##### Robin Stayed 1 night in Apr 2025 ### 8/10 Good #### Hamed Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were nice and friendly, the room was a bit on the older side, but it was very large and japanese style with the beautiful view of the mountains. The only downside was the distance of the hotel from the station. We had to walk for a long time with a carry on as it only showed 15 min walk on google map, but we ended up walking for well over 25 min and it was very steep. I guess we had to get a taxi. The arent many restaurant close by so we ended up adding the dinner and breakfast whichw were both bau ##### Hamed Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Patricio May 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable. ##### Patricio Stayed 3 nights in May 2024 ### 8/10 Good #### stephen Jan 19, 2025 Liked: Cleanliness, staff & service, amenities The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi. ##### stephen Stayed 1 night in Jan 2025 ### 6/10 Okay #### Mir Jun 18, 2025 Liked: Cleanliness, staff & service The beds and pillows were very hard. Breakfast was OK. Take the K bus to and from the train station. The walk to the bus stop is dangerous because of blind spots in the street, so be very careful and walk on the shoulder areas of the road.The Onsen was good, men and women have separate areas. The staff were nice and helpful. You can take a shuttle bus back to the train station. It's more convenient and cheaper. You can take the K bus to the lake and from there, take the lake cruise to the Hakone Ropeway. From the Ropeway, I don't recommend the tram and the train route to the Hakone Yumoto station. It's too long and nothing to see. ##### Mir Stayed 1 night in Jun 2025 ### 6/10 Okay #### Daniel Jun 13, 2024 Liked: Staff & service This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a \~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries. ##### Daniel Stayed 2 nights in Jun 2024 ### 8/10 Good #### Joel May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable. ##### Joel Stayed 2 nights in May 2025 ### 6/10 Okay #### Edgar Oct 9, 2023 Liked: Staff & service Disliked: Property conditions & facilities I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange. ##### Edgar Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Denise Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service, far location The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work ##### Denise Stayed 1 night in Aug 2024 ### 8/10 Good #### Marco Jun 26, 2025 Loved the Onsen and the amenities provided. Eat-in is kinda pricey so we ate Conbini food mostly. Walking to Hotel is not far from station BUT is uphill. The hotel has seen better days but overall it was the best value we found with on-site Onsen ##### Marco Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Masayuki Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good! ##### Masayuki Stayed 1 night in Sep 2025 ### 2/10 Terrible #### MAYUMI Dec 12, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Hakone Yumoto Hotel looks old from the outside, and the rooms are also very outdated. It is located in an inconvenient area as well. The first room we were given only had futons, and the walls were moldy and turning black. We paid extra to switch to a room with beds, but that room was also old, and we even had a frightening paranormal experience during our stay. We were so scared that we left early in the morning. We will not be returning. ##### MAYUMI Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jesse Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay! ##### Jesse Stayed 1 night in Feb 2024 ### 6/10 Okay #### Alfred May 7, 2025 Liked: Staff & service The free drinks in the evening were nice. ##### Alfred Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Pooja Jun 3, 2025 Disliked: Cleanliness, property conditions & facilities There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities. ##### Pooja Stayed 1 night in May 2025 ### 10/10 Excellent #### michael Oct 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well. ##### michael Stayed 2 nights in Oct 2023 ### 8/10 Good #### Harvey Oct 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Showe. Bathroom challenging for taller peopel ##### Harvey Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### John Apr 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom. ##### John Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Seung Min Jan 27, 2024 Disliked: Property conditions & facilities The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old. ##### Seung Min Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Hana Jul 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me. ##### Hana Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Verified traveller Apr 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a 2 night stay at this hotel. First, this hotel is on a hill, which is not obvious when booking. Taking a cab or the bus is helpful. We arrived to find that the bathroom had a dead bug and grime. We went to the front desk to request a cleaning, and were told this was going to be done. We came back after dinner to find it was not done. Nor was there any cleaning done the day after. We also asked if we could change rooms, but were told first that the hotel is fully booked, and the next day that "someone in charge" will be there in the afternoon to see about a room change. We never heard back. We asked hotels.com if we could get a refund and book a different hotel for the second night, but hotels.com could not get a hold of the hotel by phone. We looked back and noticed that for the room we booked, only one picture of the bathroom was available, and it was of the tub. The premium rooms were renovated, and the new bathroom does feature prominently, which is a misrepresentation because it made us think all rooms were renovated. The rest of the room was quite dated as well including very old mini fridge and safe. The breakfast is quite good. However, they do charge JPY 6600 for the buffet dinner, and we did not have it as we thought there were many cheaper options in town. ![Bathroom with bug and some grime. ](https://a.travel-assets.com/ugc/hotel-reviews/7D0A9D0328AA312861A750283FC04F798EAD4C511712231952661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Water stains on the shower floor ](https://a.travel-assets.com/ugc/hotel-reviews/49D244ECA5D2426338CF98986F3D303465E4C3E31712231991422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet is enclosed; however the wallpaper is dated and there is very little room to move. ](https://a.travel-assets.com/ugc/hotel-reviews/3A0C4E5F80E1CA419B71A674A46411C554B71B1D1712232031261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Appliances quite dated including mini fridge (right) and in room safe (centre down) ](https://a.travel-assets.com/ugc/hotel-reviews/ECF3A0D0DCB3FE78D6883DA6C803BC1600C12EEC1712232078849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Gora Kansuiro](https://www.expedia.ca/Hakone-Hotels-Gora-Kansuiro.h15734426.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information)