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Overview of Shangri-La Hotel, Haikou

Photo gallery

Indoor pool, outdoor pool
Beach nearby
Beach nearby
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Shangri-La Hotel, Haikou

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHoliday Beach6 min drive
    Popular LocationHainan West Coast Golf Course9 min drive
    Popular LocationMeishi Mayflower International Golf Club9 min drive
    AirportHaikou (HAK-Meilan Intl.)46 min drive

Choose dates to view prices

  • Horizon, Room, 2 Twin Beds, Sea View

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon, Room, 2 Twin Beds, Sea View
  • Premier Sea View Twin

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremier Sea View Twin
  • Premier Sea View King

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Sea View King
  • Deluxe Sea View Twin

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Sea View Twin
  • Horizon, Room, 1 King Bed, Sea View

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Room, 1 King Bed, Sea View
  • Deluxe Sea View King

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Sea View King
  • Executive Suite, 1 King Bed

    Room amenities

    • 764 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Haikou Suite King

    Room amenities

    • 914 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsHaikou Suite King
  • Superior Sea View Twin

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Sea View Twin
  • Superior Sea View King

    4.2/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Sea View King

About this area

Haikou

Located in Haikou, Shangri-La Hotel, Haikou is connected to a shopping center. Haikou Clock Tower and Temple of the Five Lords are local landmarks, and some of the area's activities can be experienced at Meishi Mayflower International Golf Club and Hainan Moonbay Golf Club. Windsurfing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Holiday Beach - 6 min drive
  • Jiari Beach - 9 min drive
  • Hainan West Coast Golf Course - 9 min drive
  • Meishi Mayflower International Golf Club - 9 min drive
  • Hainan Moonbay Golf Club - 25 min drive

Getting around

  • Haikou East Railway Station - 38 min drive
  • AirportHaikou (HAK-Meilan Intl.) - 46 min drive

Restaurants

  • Shang Palace — 1 min walk
  • Cafe Kool — 1 min walk
  • Китайское кафе с русским меню — 20 min walk

About this property

Shangri-La Hotel, Haikou

4.5-star beach hotel with a conference center
At Shangri-La Hotel, Haikou, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants. All 318 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
Shangri-La Hotel, Haikou offers 318 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking is wheelchair accessible
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 180 for adults and CNY 90 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • 6611 meeting rooms
  • Conference center (26136 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 180 for adults and CNY 90 for children (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri-La Hotel, Haikou Hotel
Shangri-La Hotel, Haikou Haikou
Shangri-La Hotel, Haikou Hotel Haikou

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Haikou and receive a full refund?
Yes, Shangri-La Hotel, Haikou offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Haikou cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri-La Hotel, Haikou have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.
Is Shangri-La Hotel, Haikou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel, Haikou?
Self parking is free at this property.
What time is check-in at Shangri-La Hotel, Haikou?
Check-in is from 2 PM - midnight.
What time is check-out at Shangri-La Hotel, Haikou?
Check-out is at noon.
Does Shangri-La Hotel, Haikou provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 500 per vehicle, one-way, applies.
Where is Shangri-La Hotel, Haikou located?
Offering direct access to the beach, this Donghu District hotel is next to a golf course, 1.9 mi (3.1 km) from Holiday Beach, and within 12 mi (20 km) of Meishi Mayflower International Golf Club and Haikou Arcade Street.
4.4
Excellent
Rating 5 - Excellent. 30 out of 57 reviews
5 - Excellent 53%
Rating 4 - Good. 21 out of 57 reviews
4 - Good 37%
Rating 3 - Okay. 5 out of 57 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 57 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 57 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.3/5

Staff & service

3.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019

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