Seasonal outdoor pool, sun loungers

Reviews of The Dan Carmel Hotel

5 out of 5
The Dan Carmel Hotel
85-87 Hanassi Avenue, Haifa

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 142 reviews" "
Rating 8 - Good. 46 out of 142 reviews" "
Rating 6 - Okay. 12 out of 142 reviews" "
Rating 4 - Poor. 10 out of 142 reviews" "
Rating 2 - Terrible. 5 out of 142 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good in breakfast and at the business lounge. The view on 10th floor lounge is spectacular.
Stayed 1 night in Mar 2024
Response from Angelina Pugachov on Apr 9, 2024
Dear Xing,Thank you for choosing the Dan Carmel Hotel.We were happy to read you enjoyed your stay with us.Looking forward on welcoming you again.,Kind Regards Angelina Pugachov Guest Relations Manager

10/10 Excellent

tal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024
Response from Angelina Pugachov on Apr 9, 2024
Dear Tal, Thank you for choosing the Dan Carmel Hotel.We were happy to read you enjoyed your stay with us.Looking forward on welcoming you again.,Kind Regards Angelina Pugachov Guest Relations Manager

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 6 nights in Sep 2023
Response from Guest Relation Manager on Sep 20, 2023
Dear Guest Thank you so much for your lovely feedback We so happy you enjoyed and we all looking forwards to welcome you back again soon Best RegardsGuest Relation Manager

6/10 Okay

Sharon

Stayed 5 nights in Sep 2023
Response from Guest Relation Manager on Oct 2, 2023
אורחת נכבדהתודה רבה על המשוב ועל כך שבחרת להתארח במלון דן כרמל נשמח לראותך שוב והפעם לשביעות רצונך המלאה. בברכהצוות קשרי אורחים

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
3 Star at Best
This is not a 5 star property, not even close. Hotel condition is very bad, the property is in bad need of a renovation. Service is curtly at best. Breakfast is the worst hotel buffet we have ever had. Gym is smaller than a hotel room with little equipment. Location is the only positive, albeit far from all restaurants. Suggest staying somewhere else.
Stayed 3 nights in Aug 2023
Response from Guest Relation Manager on Sep 6, 2023
Dear GuestWe are very sorry for your feeling.we are doing our utmost at all times to maintain a high standard of service for our guests Hope to welcome you back again to your satisfactionBest RegardsGuest Relation Manager

8/10 Good

Jacqueline

Stayed 2 nights in Aug 2023
Response from Guest Relation Manager on Aug 22, 2023
Dear GuestThank you so much for your lovely feedbackHope to welcome you back again on your next vacation in Haifa,Best RegardsGuest Relation Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relation Manager on Aug 10, 2023
אורח נכבדתודה רבה על המשוב והפרגון לאירוח במלון דן כרמל שמחים מאוד שנהנית ומצפים לארח אותך שוב גם בעתידבברכהמיכל מנהלת קשרי אורחים

8/10 Good

Khaled

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Guest Relation Manager on Aug 8, 2023
אורח נכבד,תודה רבה על המשוב ועל כך שבחרת להתארח במלון דן כרמל מקווים לראותך שוב בחופשתך הבאה בחיפהבברכה צוות קשרי אורחים

4/10 Poor

Tamara

Stayed 2 nights in Jul 2023
Response from Guest Relation Manager on Aug 8, 2023
אורחת נכבדה תודה על המשובנשמח לראותך שוב לשביעות רצונך המלאה ולהעניק לך אירוח מעל ומעבר למצופה וכמיטב המסורת ברשת מלונות דן בברכהצוות קשרי אורחים

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and upscale
Lovely property in good condition. Front desk staff should be more forthcoming in answers. Specifically I asked about a late check-out that the clerk approved but the clerk did not note that I would be charged an additional 800 shekels. Breakfast buffet is substantial but of uneven quality. The quality is more important than quantity.
Stayed 1 night in Jul 2023
Response from Guest Relation Manager on Jul 23, 2023
Dear Guest Thank you for your feedbackIt was pleasure to host youYour comments have been forwarded to the hotel managementHope to welcome you back again on your next vacation in Haifa. Best RegardsMichalGuest Relation Manager

10/10 Excellent

deborah

Stayed 1 night in May 2023
Response from Guest Relation Manager on Jun 22, 2023
דבורה היקרה, תודה רבה על המשוב והפרגון לאירוח במלון דן כרמל שמחים מאוד שנהנית ומקווים לארח אותך שוב בהקדםבברכהמיכל מנהלת קשרי אורחים

10/10 Excellent

natalia

Stayed 16 nights in May 2023
Response from Guest Relation Manager on Jun 20, 2023
Dear NataliaThank you so much for your lovely feedback Hope to welcome you back again on your next vacation in Haifa. Best RegardsMichalGuest Relation Manager

8/10 Good

Heather

Stayed 2 nights in Feb 2023
Response from Guest Relation Manager on Mar 12, 2023
Dear HeatherThank you so much for your feedback We so happy you enjoyedLooking forwards to welcome you back again soon Best RegardsMichalGuest Relation Manager

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh smell, great staff.
Stayed 7 nights in Jan 2023
Response from Guest Relation Manager on Feb 1, 2023
Dear NinaThank you it was pleasure to host youWe all looking forwards to welcome you back again soon Best RegardsMichalGuest Relation Manager

10/10 Excellent

Yael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Relation Manager on Jan 25, 2023
Dear YaelThank you so much for your lovely feedback it was pleasure to host youWe all looking forward to welcome you back again soon Best RegardsMichalGuest Relation Manager

8/10 Good

CHEN

Liked: Cleanliness, amenities, property conditions & facilities
Response from Guest Relation Manager on Mar 6, 2023
Dear ChenThank you so much for your feedbackLooking forwards to welcome you back again soon Best RegardsMichalGuest Relation Manager

10/10 Excellent

lizzi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Response from Guest Relation Manager on Jan 3, 2023
Dear LizziThank you so much for you feedback Hope to welcome you back again soon Best RegardsMichalGuest Relation Manager

10/10 Excellent

Paz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Guest Relation Manager on Oct 24, 2022
פז היקר,תודה רבה על המשוב המקסים והפרגון לאירוח במלון דן כרמל שמחים מאוד שנהנית ומצפים לראותך שוב בהקדםבברכה, מיכל מנהלת קשרי אורחים

10/10 Excellent

David

Stayed 1 night in Sep 2022

4/10 Poor

Scott

Stayed 2 nights in Aug 2022

4/10 Poor

Irene

Disliked: Room comfort
Rude rude front desk. Ac didn’t work properly in July heat, management couldn’t care less . Still waiting for managers call back
Stayed 1 night in Jul 2022
Response from Guest Relation Manager on Jul 31, 2022
Dear Irene Thank you for your feedback Your comments have been forwarded to the hotel management who will talk to you as soon as possible Best Regards Guest Relation

8/10 Good

Ginadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
The hotel is over 50 years old so unsurprisingly there are areas of the hotel which look tired,particularly the carpets
Stayed 3 nights in Jun 2022
Response from Guest Relation Manager on Jun 23, 2022
Dear Geoffrey Thank you so much for your feedback and for sharing and thank you for the high score you gave us. Your comment has been forwarded to the hotel management. We will be very happy to host you again in the future . Best Regards Guest Relation

10/10 Excellent

Oleg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 1 night in May 2022
Response from מחלקת יחסי ציבור on May 15, 2022
אולג היקר תודה רבה על הציון הגבוה שהענקת לנו נשמח לראותך שוב גם בעתיד בברכה מיכל מנהלת קשרי אורחים

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were very helpful in every aspect. A true 5 star hotel. Would recommend to anyone. Being diabetic, finally someone had sugar free desserts that were not just fruit. A very pleasurabe stay.
Stayed 3 nights in Apr 2022
Response from מחלקת יחסי ציבור on May 12, 2022
Dear Bemard It was pleasure to host you, thank you so much for sharing We're so happy you enjoyed the staff ,the food and hope to welcome you back again soon. Best Regards Michal Guest Relation Manager

8/10 Good

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נחמד עם נוף מדהים
. הגענו זוג ללילה אחד לחג המולד קיבלנו במהירות את החדר החדר היה יפה וגדול ומשקיף לנוף נפלא קל המפרץ. ארוחת הבוקר היתה סבירה , , חדר האוכל היה מלא והעה צריך לעמוד בתור. היתה עמדת קפה אחת בלבד לקפה הפוך מהמכונה ותור ארוך של כרבע שעה לפחות…
Stayed 1 night in Dec 2021
Response from sharoni on Dec 23, 2021
אורית שלום, תודה רבה על בחירתכם להתארח במלון דן כרמל. קיבלנו בתודה את המחמאות שפירגנתם לאחר השהייה במלון, שמחנו שתהליך קבלת החדרים היו לשביעות רצונכם המלאה ותודה על ההבנה בנושא התורים בחדר אוכל. קיבלנו בתודה את ההערות הבונות בנושא עמדת הקפה ונלמד מכך. נשמח תמיד לראותכם חוזרים כאורחים מרוצים בכל עת ולוודא שביעות רצון מלאה באירוח הבא. בברכה, צוות קשרי אורחים מלון דן כרמל

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from sharoni on Dec 23, 2021
Dear David, Thank you for choosing to stay at the Dan Carmel Hotel. We are delighted to read that you enjoyed your stay in our hotel. Looking forward to welcome you again on your next stay in Haifa. Best Regards, Guest Relations Department. Dan Carmel Hotel.

2/10 Terrible

Yuriy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended! Stay away from this hotel!
Terrible experience. Old and dusty hotel. Overcharge for parking and poor quality breakfast. Not friendly staff and service. If you in Haifa choose a different place to stay. Try to address all of this to managers - no any results or apologies.
Stayed 1 night in Nov 2021
Response from sharon on Dec 1, 2021
Dear Guest, We regret to hear that you found the hotel lacking. Guests' feedback is important to us and we discuss them at our daily staff meetings. We strive to achieve the highest standards and have many many satisfied guests who have attested to that, and who appreciated the classic decor of the hotel. Nevertheless, thank you for taking the time to review your stay . Best wishes from The Dan Carmel Management and Staff

10/10 Excellent

Aryeh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
Good place.great location, high level room and overall feeling. Great ocean view. Excellent and friendly service. I thought the gym was under par for a hotel of this status.
Stayed 1 night in Nov 2021
Response from sharon on Nov 25, 2021
Dear Aryeh, It is our aim to exceed our guests' expectations and create memorable experiences, and we feel that we have achieved our aim with your stay. Thank you for your very warm review, with your appreciation of the location, the view, the room and the attentive service. Your comment about the gym has been noted, and we can only apologize that it did not meet your expectations. We look forward to a return visit from you in the near future. Best wishes The Dan Carmel Management and Staff

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from שרון on Oct 4, 2021
Eleanor שלום רב, תודה רבה על בחירתכם להתארח במלון דן כרמל, ותודה שניה על הדרוג המקסימאלי. שמחנו מאוד לדעת שהשהייה במלון נעמה לכם והכל עבר לשביעות רצונכם המלאה. נשמח תמיד לראותכם חוזרים כאורחים מרוצים בכל עת. בתודה ובברכה, צוות קשרי אורחים מלון דן כרמל

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice.
Stayed 2 nights in Aug 2021
Response from sharon on Aug 29, 2021
Good Morning David Thank you for choosing to stay at the Dan Carmel Hotel. We were happy to know that you enjoyed and we will always be happy to see you again among our satisfied guests. Regards, Guest Relations Team Dan Carmel Hotel

6/10 Okay

kopel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never come back
hotel has great location. Front desk is very slow.makes you nervous. house keeping service is fine. Restaurant has very poor service, you wait for eternity before you are being served. Furniture is in decay, it belongs to last century. Rotten. elevator noise is so scary,you are afraid to use them
Stayed 2 nights in Aug 2021
Response from shosha on Aug 15, 2021
Dear Guest, Your praise of the location of the Dan Carmel is appreciated. Of course tastes vary, however, the classic decor of the hotel - which is periodically renovated - is one which is very often praised by our guests. We have also been praised for the attentiveness of our staff, so we are disappointed that you found them lacking in some aspects. Constructive criticism is always welcome in order for us to keep improving our product, so we hope that you will give us the opportunity to rectify your mpressions during another visit Best wishes from the Dan Carmel Management

6/10 Okay

nasrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
היינו בבית מלון ללילה אחת השירות והנקיון טובים אבל הבית מלון מאוד ישן ולא נראה ששובץ בכלל!.. הבריכה קטנה .. הכסאות של הבריכה לא נוחות .. אין מבחר לארוחת בוקר מחממים את הביצים מליון פעם עד שהופכים לשחורים !! המחיר מאוד גבוהה לתמורה!! לא מוצדק
Stayed 1 night in Jul 2021
Response from צוות קשרי אורחים on Aug 21, 2021
נסים שלום תודה רבה על בחירתכם להתארח במלון דן כרמל. אנו מתנצלים על חוסר שביעות רצונכם מכמה נושאים במלון. נשמח באם תחליטו להתארח שוב לוודא שתהנו ותזכו לשרות ומזון לשביעות רצונכם המלאה. בברכת שבוע טוב צוות קשרי אורחים מלון דן כרמל

10/10 Excellent

amihai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from sharon on May 10, 2021
עמיחי שלום רב, תודה גדולה על בחירתכם להתארח במלון דן כרמל, ותודה שניה על הדרוג המקסימאלי. שמחנו שנהנתם ונשמח תמיד לראותכם שוב. בברכת המשך יום טוב, צוות יחסי אורחים מלון דן כרמל

10/10 Excellent

Ifat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a room upgrade w/o even asking, it shows that the hotels cares about it's guests and their experience, the room had a great view
Stayed 1 night in May 2021
Response from sharoni on May 18, 2021
Good Morning, Thank you for choosing to stay at the Dan Carmel Hotel. We were happy to know that you enjoyed and we will always be happy to see you again among our satisfied guests. Regards, Guest Relations Team Dan Carmel Hotel

8/10 Good

Mazen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2020
Response from מחלקת יחסי ציבור on Apr 5, 2022
Dear Mazer thank you so much Best Regards Michal Guest Relation Manager

10/10 Excellent

BR, Eilat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Very nice room. Magnificent views
Stayed 1 night in Aug 2020
Response from צוות יחסי אורחים - מלון דן כרמל on Aug 27, 2020
Thank you very much for choosing to stay at the Dan Carmel Hotel. We were happy to know that the hospitality was to your atisfactions Full. We will always be happy to see you again as guests Satisfied and we will make sure that in the next hospitality, you will win the service And highly professional hospitality. Wishing you a pleasant weekend, Guest Relations Team Dan Carmel Hotel

8/10 Good

shalom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from צוות יחסי אורחים on Aug 24, 2020
שלום רב, תודה על בחירתכם להתארח במלון דן כרמל. שמחנו לדעת שנהתנם ונשמח תמיד לראותכם שוב. בברכת המשך שבוע טוב, צוות יחסי אורחים מלון דן כרמל

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from מחלקת יחסי ציבור on Apr 5, 2022
Dear Joseph Thank you for your feedback Hope to see you again to your satisfaction Best Regards Michal Guest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from sharon on Jan 1, 2020
Dear Guest, Thanks for the review. Hope to host you again on the Dan Carmel hotel. Regards, The hotel staff

10/10 Excellent

zohar

Stayed 2 nights in Dec 2019
Response from מחלקת יחסי ציבור on Apr 5, 2022
זוהר שלום, תודה רבה על המשוב והציון הגבוה שהענקת לנו. נשמח לארח אותך שוב בין אורחינו הנאמנים בברכה, מיכל מנהלת קשרי אורחים

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very happy with the stay. Incredible view. Very nice room.
Stayed 1 night in Nov 2019
Response from sharon on Nov 10, 2019
Dear Andrew, Thank you so much for your review of our hotel. We certainly will pass on to our staff your glowing comments , which is always of great encouragement. It is our motto to exceed our guests' expectations and we feel that we have achieved our aim with your stay. Hope to welcome you again soon. Best wishes, The Dan Carmel Management

8/10 Good

JUDITH

Liked: Staff & service, property conditions & facilities, room comfort
Film 🎞 International Festival in Haifa
It was very good, some gadgets didn’t work well.T.V.,bathroom,bathroom shades etc.,.required help...solved in the end.
Stayed 2 nights in Oct 2019
Response from sharon on Oct 23, 2019
Dear Guest, Thank you for taking the time to review our hotel. We are gratified that you had an enjoyable time and appreciate your positive comments. Our staff attends to each request promptly and rectifies any matter that has been overlooked, as they did in your case. So thank you once again and do come again soon. Best wishes, The Dan Carmel Management and staff

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old and outdated
The Dan Carmel feels like a time travel to a Soviet resort in the 70’s. Everything is outdated, old lobby, old elevators , the say at least the rooms are renovated but they are gloomy and brown and distasteful. Breakfast feels like a kibbutz dining room and not of a luxury hotel. Not clear who rated this hotel as 5 starts. Maximum 3
Stayed 1 night in Oct 2019
Response from sharon on Oct 23, 2019
Dear Anonymous Guest, Thank you for you review (albeit not too complimentary) of our hotel. Yes the rooms are renovated, but it is so true that we humans all have our different likes and dislikes, and we can't expect everyone to appreciate the same things. Let us assure you that guests feedback is incredibly important in order for us to keep improving our product but we are certainly disappointed that we did not meet your expectations. Hopefully you will give us another chance to make a more memorable impression. Best wishes, The Dan Carmel Management and staff

10/10 Excellent

Ron, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is old but it is well kept and maintained
Stayed 1 night in Sep 2019
Response from danhotels on Oct 2, 2019
Thanks so much Ron, hope to see you again soon. Best Regards, Berta Yogev, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Danhotels on Oct 2, 2019
Thanks so much, come back soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice room with a view and very good breakfast buffet staff was friendly
Stayed 4 nights in Jun 2019
Response from sharon on Jul 11, 2019
Dear Johnny,, Thank you so much for taking the time to review your stay at the Dan Carmel. We are delighted that your appreciated the food and service. Such positive reviews are very heartwarming and a great encouragement to our staff. We certainly look forward to welcoming you again in the near future. Best wishes' The Dan Carmel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good,the location and the staff was very helpful
Stayed 1 night in Jun 2019
Response from sharon on Jun 12, 2019
Dear Guest, Thank you so much for your very gracious review of our hotel. Such positive reviews are very heartwarming. We strive to create memorable experiences and we hope we have done so in your case. Your appreciation of the location and beautiful setting is also very gratifying. We certainly hope to welcome you and your husband again in the near future. Best wishes, The Dan Carmel Management