[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Hai Phong Luxury hotel with 2 restaurants connected to a shopping center in Hai Phong ![Executive Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/be4d355a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 Double Bed (View) | Living room](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/e2b08085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Non Smoking | View from room](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/54f5bc06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/dfe2cc47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/c9aa9814.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Hồng Bàng, Sheraton Hai Phong offers comfort and convenience. Enjoy massages at the private spa, swim in the indoor pool, or stroll through the gardens. The on-site mall, two restaurants, in-room WiFi, and laundry services complete the experience. 9.0 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Spa - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Club Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/e86c4e37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom - 463 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Room, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/8ae943aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Twin Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom - 463 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Executive Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/be4d355a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Executive Lounge Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom - 861 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/7d2bb880.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom Private bathroom - 388 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/6baa65af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom Private bathroom - 388 sq ft - Sleeps 3 - 2 Twin Beds ![Presidential Suite, 1 Double Bed (View)](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/338632d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Double Bed (View) ### Highlights Soundproofed Air conditioning Executive Lounge Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains Separate bedroom - 3229 sq ft - City view - Sleeps 6 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Sheraton-Hai-Phong.h33235976.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Sheraton-Hai-Phong.h33235976.Hotel-Information) ## About the area Located in Hồng Bàng neighborhood, Sheraton Hai Phong is connected to a shopping center. While the natural beauty of Do Son Beach and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can check out Halong Bay Marina. Don't miss out on a visit to Dragon Park. [Visit our Hai Phong travel guide](https://www.expedia.ca/Hai-Phong.dx1507) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.86289%2C106.66149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UHuCnpBaN6PuRLWZCvdkOHko-Cc=) Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000 ### What's nearby - Du Hang Pagoda - 3 min drive - 2.3 km - Hai Phong Opera House - 3 min drive - 2.6 km - Hai Phong Museum - 3 min drive - 2.6 km - Lach Tray Stadium - 5 min drive - 3.7 km - Aeon mall lê chân hải phòng - 5 min drive - 5.9 km ### Getting around - Hai Phong Train Station - 10 min drive - Haiphong (HPH-Cat Bi) - 22 min drive ### Restaurants - ‪Nha Nam Books N’coffee - ‬3 min drive - ‪Sky Beer - ‬3 min drive - ‪The Sheraton Club - ‬3 min walk - ‪Harbour Restaurant - ‬3 min walk - ‪Cà phê cốt dừa - ‬4 min drive ## About this property ### Sheraton Hai Phong Luxury hotel located in Hồng Bàng Consider a stay at Sheraton Hai Phong and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Wedding services, a front-desk safe, and a 24-hour front desk - Guest reviews say good things about the overall condition Room features All 362 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with cable channels - Wardrobes/closets, recycling, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/106000000/105120000/105120000/105119994/84bf2139.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Hai Phong Grand Hotel Ngo Quyen - Spa - Parking included - Air conditioning - Business services 9.8 Exceptional 45 reviews CA $124 CA $141 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=105119994&PinnedHotelID=105119994&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/473f6ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Vinpearl Hai Phong Rivera Hồng Bàng - Spa - Kids pool - Parking included - Free WiFi 9.4 Exceptional 102 reviews CA $86 CA $97 total includes taxes & fees Oct 20 - 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Pool - Hot tub - Spa - Kids pool 8.8 Excellent 13 reviews CA $71 CA $82 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=57231781&PinnedHotelID=57231781&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/24000000/23670000/23663700/23663659/1f885f71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manoir Des Arts Hotel Hồng Bàng - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 113 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=23663659&PinnedHotelID=23663659&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33410000/33401400/33401368/c6248161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunflower International Village Ngo Quyen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 28 reviews CA $78 CA $89 total includes taxes & fees Oct 21 - 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Pool - Spa - Parking included - Free WiFi 8.4 Very good 29 reviews CA $60 CA $69 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2179463&PinnedHotelID=2179463&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Aqua Bar - Harbor - Lobby Cafe - Yi Ling Ling ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Shopping mall ### Family friendly - In-room crib - Indoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 4 meeting rooms - 9,741 square feet of conference space ### Outdoors - Garden - Terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Elevator (40 inch wide door) - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Extra beds are available only for children 4-11 years old. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 1270500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 396900 for adults and VND 396900 for children - Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2) - Airport shuttle fee per child: VND 2079000 (roundtrip) - Rollaway bed fee: VND 1270500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Vinpearl Hotel Imperia Vinpearl Imperia Hai Phong Vinpearl Imperia Sheraton Hai Phong Hotel Sheraton Hai Phong Hai Phong Vinpearl Hotel Imperia Hai Phong Sheraton Hai Phong Hotel Hai Phong ## Frequently asked questions ### Does Sheraton Hai Phong have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Sheraton Hai Phong? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hai Phong on Oct 18, 2025 start from CA $108.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hai-Phong-Hotels-Sheraton-Hai-Phong.h33235976.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Hai Phong pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Hai Phong? > Self parking is free at this property. ### What time is check-in at Sheraton Hai Phong? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Sheraton Hai Phong? > Check-out is at noon. ### Does Sheraton Hai Phong provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 2079000 per vehicle applies. ### Where is Sheraton Hai Phong located? > Located in Hồng Bàng, this luxury hotel is 16.8 mi (27.1 km) from Do Son Beach and within 32 mi (52 km) of Dragon Park and Cat Ba National Park. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Hai Phong Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 164 8 - Good 54 6 - Okay 16 4 - Poor 7 2 - Terrible 7 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### SHUN Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### SHUN Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mikhail Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staying! Will come back. ##### Mikhail Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Jack Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room. Great staff. Good breakfast. Good bar. Nice pool. ##### Jack Stayed 1 night in Aug 2025 ### 8/10 Good #### Ronnie May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms and bedding are great. ##### Ronnie Stayed 1 night in May 2025 ### 10/10 Excellent #### ATSUSHI Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good facility, Good service, Good breakfast. ##### ATSUSHI Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mardo Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room great helpful staff ##### Mardo Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Mark Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings. ##### Mark Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ethan Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Ethan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Sunil Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything are good ##### Sunil Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Uyen Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip. ##### Uyen Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ngoc Apr 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, very clean, friendly staffs, great location, and great dining options. ##### Ngoc Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Dennis Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great stay, great rooms, super friendly staff. ##### Dennis Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Zimu Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake! ##### Zimu Stayed 1 night in Jul 2024 ### 8/10 Good #### Kang Ju Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel but expect more breakfast option. Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options. ##### Kang Ju Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Allen Mar 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice Hotel and Restaurant ! Great food 👍 ##### Allen Stayed 1 night in Mar 2023 ### 10/10 Excellent #### John Feb 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area. ##### John Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Doug Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you. ##### Doug Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Kevin Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Kevin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### YOSHIYA Sep 16, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities excellent ##### YOSHIYA Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Phan Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and cozy ##### Phan Stayed 1 night in Feb 2024 ### 8/10 Good #### Brian Sep 14, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service It would be perfect 5 star except i asked for help buying a trqin ticket the reception wanted 2mill vnd went to train station 3 min taxi away cosy 110vnd it was a blatent way to make money ##### Brian Stayed 3 nights in Sep 2024 ### 8/10 Good #### hae yeol Sep 29, 2023 Liked: Cleanliness, staff & service, amenities Electrical power has been stopped too often ##### hae yeol Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Hangil May 19, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Please retrain the restaurant manager. I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training. Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me. However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable. ##### Hangil Stayed 1 night in May 2025 ### 2/10 Terrible #### Verified traveller Apr 1, 2024 Disliked: Staff & service #### bad bad service ##### Verified traveller Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Miu Shan Jun 19, 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Disappointed for a well known hotel When I used the bathtub on the first day night. I found a lot of black objects and informed the reception to arrange for check a clean up when I leave hotel on next day morning. When I back hotel at night and use the bathtub again, I found no one to check and clean, it looked like rust. When I checked out on 3rd day and told the reception, they just said sorry, sorry. And I believe they simply ignore the problem and will not take any action to solve the problem, it is very disappointed for me ![](https://a.travel-assets.com/ugc/hotel-reviews/4917B35F5AED2FBCCE6CFC6C1844032A5393F05C1718756638823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FCB4D1F423716F090D9218DD3506F1307B734BAC1718756638971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miu Shan Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)