[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Meliá Vinpearl Hai Phong Rivera Luxury hotel with a full-service spa and free valet parking ![Pool](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/473f6ca8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/b5da2a8e-f0c1-4e9c-8e9c-8d5c17177bbe-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Bar (on property)](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/4021db74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | City view](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/73cd164d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/74c51863.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Meliá Vinpearl Hai Phong Rivera offers a luxury family retreat in Hồng Bàng. Parents relax at the poolside bar while children splash in their dedicated pool. The property provides free WiFi throughout and convenient dry cleaning/laundry services for a hassle-free stay. 9.4 Exceptional ## Popular amenities - - Bar - Spa - Housekeeping - 24/7 front desk - Gym ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/b3c066d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Blackout drapes/curtains Separate bedroom Shower/tub combination Rainfall showerhead - 474 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/d376d9c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Rainfall showerhead - 936 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![The Level Premium Room | City view](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/dba6f700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Premium Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Blackout drapes/curtains Separate bedroom Shower/tub combination Rainfall showerhead - 473 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Presidential Suite | Living room](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/339b4df2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV 2 bedrooms Blackout drapes/curtains Rainfall showerhead Private bathroom - 4844 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![The Level Suite | City view](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/469fc535.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Blackout drapes/curtains Separate bedroom Shower/tub combination Rainfall showerhead - 1873 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Melia-Vinpearl-Hai-Phong-Rivera.h39652446.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Melia-Vinpearl-Hai-Phong-Rivera.h39652446.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.86681%2C106.66299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yhUdOQfK4yxu3GGCx8ygtiJdxUs=) Manhattan 9 Street, Vinhomes Imperia Hai Phong, Thuong Ly, Hai Phong, 180000 #### What's nearby - Hai Phong Opera House - 3 min drive - 3.0 km - Hai Phong Museum - 3 min drive - 3.0 km - Du Hang Pagoda - 3 min drive - 2.6 km - Lach Tray Stadium - 5 min drive - 4.1 km - Aeon mall lê chân hải phòng - 5 min drive - 6.3 km #### Getting around - Hai Phong Train Station - 13 min drive - Haiphong (HPH-Cat Bi) - 29 min drive #### Restaurants - ‪Sky Beer - ‬4 min drive - ‪Nha Nam Books N’coffee - ‬4 min drive - ‪The Sheraton Club - ‬6 min walk - ‪Cà phê cốt dừa - ‬4 min drive - ‪Jollibee - ‬7 min walk ## About this property ### Meliá Vinpearl Hai Phong Rivera Luxury family-friendly hotel located in Hồng Bàng Consider a stay at Meliá Vinpearl Hai Phong Rivera and take advantage of a poolside bar, a terrace, and a hair salon. Indulge in a manicure/pedicure, a body scrub, and a body treatment at the onsite spa. The on-site local cuisine restaurant, Restaurante Rumba, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - A children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), express check-out, and a porter/bellhop - A banquet hall, a front-desk safe, and massage treatment rooms - Guest reviews speak highly of the helpful staff Room features All 211 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, shower/tub combinations, and free toiletries - LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Executive Suite, 1 King Bed (View)](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/be4d355a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hai Phong Hồng Bàng - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 247 reviews CA $99 CA $112 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/106000000/105120000/105120000/105119994/1df9fdc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Hai Phong Grand Hotel Ngo Quyen - Spa - Parking included - Air conditioning - Business services 9.8 Exceptional 43 reviews CA $122 CA $138 total includes taxes & fees Oct 10 - 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Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 111 reviews CA $51 CA $59 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=23663659&PinnedHotelID=23663659&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33410000/33401400/33401368/c6248161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunflower International Village Ngo Quyen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 28 reviews CA $74 CA $85 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=33401368&PinnedHotelID=33401368&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/49000000/48460000/48451800/48451783/494d64c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Momizi Hotel Hai Phong Quận Hải An - Pool - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 10 reviews CA $72 CA $83 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=48451783&PinnedHotelID=48451783&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 Bedroom, City View | BBQ/picnic area](https://images.trvl-media.com/lodging/9000000/8780000/8778600/8778582/e4a5e4b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Central TD Hai Phong City Ngo Quyen - Pool - Kitchen - Washer - Pet-friendly 9.2 Wonderful 134 reviews CA $62 CA $71 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8778582&PinnedHotelID=8778582&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/41000000/40070000/40063200/40063165/ba178296.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victory Hotel & Apartment Le Chan - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 19 reviews CA $48 CA $55 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=40063165&PinnedHotelID=40063165&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179463/f99ec2df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pearl River Hotel Quan Duong Kinh - Pool - Spa - Parking included - Free WiFi 8.4 Very good 29 reviews CA $60 CA $69 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=2179463&PinnedHotelID=2179463&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 260,000 for adults and VND 130,000 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante Rumba - The Bridge Bar ### Things to do - Children's pool - Free children's club - Full-service spa - Gym - Sauna - Steam room - TV in common areas ### Family friendly - Children's pool - Free children's club - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 4 meeting rooms - Business center ### Outdoors - Terrace ### Full-service spa - 7 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 260000 for adults and VND 130000 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Vinpearl Hotel Rivera Hai Phong Meliá Vinpearl Hai Phong Rivera Hotel Meliá Vinpearl Hai Phong Rivera Hai Phong Meliá Vinpearl Hai Phong Rivera Hotel Hai Phong ## Frequently asked questions ### Does Meliá Vinpearl Hai Phong Rivera have a pool? > Yes, this property has a children's pool. ### How much does it cost to stay at Meliá Vinpearl Hai Phong Rivera? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Meliá Vinpearl Hai Phong Rivera on Oct 8, 2025 start from CA $88.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hai-Phong-Hotels-Melia-Vinpearl-Hai-Phong-Rivera.h39652446.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Meliá Vinpearl Hai Phong Rivera pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Meliá Vinpearl Hai Phong Rivera? > Self parking and valet parking are free at this property. ### What time is check-in at Meliá Vinpearl Hai Phong Rivera? > Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Meliá Vinpearl Hai Phong Rivera? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Meliá Vinpearl Hai Phong Rivera located? > This family-friendly Hai Phong hotel is located in Hồng Bàng, within 2 mi (3 km) of Tam Bac Lake, Hai Phong Museum, and Hai Phong Opera House. Queen of the Rosary Cathedral and Conference Center Hai Phong are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Meliá Vinpearl Hai Phong Rivera Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 80 8 - Good 15 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Lien May 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reception Staffs were very helpful, lots of food choices for breakfast , resort was very relaxing, ##### Lien Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Laila Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and relaxing stay We had a great and relaxing stay at this hotel. The staff was very friendly and the food was great. We will come back here next time we arein the area. ##### Laila Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Martique Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so kind and helpful, the breakfast brunch was absolutely amazing! Along with the complimentary drinks in the room, it was truly a great experience ##### Martique Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### KENNY Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very upscale and nice, definitely located in a nice clean area away from the hustling and bustling of a typical Vietnam city. ##### KENNY Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ken Dec 2, 2024 Liked: Staff & service, amenities, property conditions & facilities Good property ##### Ken Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Yuchen Nov 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room and service ![](https://a.travel-assets.com/ugc/hotel-reviews/AFE370B0475764E7078DA22991F149692A2BD6801700445060396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/150C09A254E409B6E210990561537CDB2C2511D01700445052351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DADBD272B556C40B45A09D559DA1E7F349A904E51700445057011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuchen Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Trung Sep 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a convenient location for me to visit relatives. Staffs are helpful and friendly ##### Trung Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Maik Oct 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities More choice of vegan dishes at the breakfast buffet. ##### Maik Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### cathy Sep 2, 2024 #### Fabuuulllouuussss! Wonderful breakfast, fast wi-fi, gorgeous smell and towels. ##### cathy Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top level hotel Very friendly and professional staff. The hotel follows highest standards in matters of cleanliness, comfort, cooking, guest service. ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### gi Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed 4nights there.. The staffs are incredible. They are so nice and friendly. Also they work hard to meet the guest’s requests. Thanks for the amazing team work!! ##### gi Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Beatrice May 19, 2023 Liked: Cleanliness, staff & service Very beautiful hotel, clean , staff are very polite, excellent service. Only need to improve food quality and menu selection needs to have more Vietnamese food, we are in Vietnam we wanted to try Vietnamese food . Hotel is very well maintained. ##### Beatrice Stayed 1 night in May 2023 ### 10/10 Excellent #### Minxian Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good service ##### Minxian Stayed 1 night in Mar 2024 ### 10/10 Excellent #### ATSUSHI Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ・Charging facilities in the room were few. ##### ATSUSHI Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Nishant Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Staff, reception, room size and ambiance were amazing. Ms. Tammy, at the front desk, was really helpful and courteous. Appreciate her help. ##### Nishant Stayed 1 night in Jun 2023 ### 8/10 Good #### Rachael May 29, 2025 Liked: Amenities, property conditions & facilities Everything about this hotel is fantastic except the room service. Twice we ordered breakfast room service and twice it was the incorrect items which arrived, on the second occasion the correct order only arrived after two attempts and an hour and a half of waiting. When only four items are on the breakfast room menu getting it correct shouldn’t be that difficult? ![](https://a.travel-assets.com/ugc/hotel-reviews/a9fae9e6-ce2a-44af-bcdd-8ed2653343b7-1748495956324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f87a7755-c48b-4339-bf5f-c7441a86681c-1748495958204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rachael Stayed 2 nights in May 2025 ### 10/10 Excellent #### Monica Jun 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing hotel - super clean and maintained. The pool area was enjoyed by the kids with 3 different pools and a foosball table available in the pool area. The hotel staff was super friendly and helpful. Jeanie, guest relation officer, was amazing! with scheduling tours and transportation. Highly recommend!! ##### Monica Stayed 3 nights in Jun 2023 ### 8/10 Good #### Wenche Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and good value You get great value for your money at this hotel. Everything is nice and clean, and in a good area of the city. Only downside is we had some language barriers, especially at the restaurant. We don’t expect them to be fluent in English in anyway, but considering this hotel is international and five stars, we do expect them to know basic words. However we had a nice stay and would recommend it. ##### Wenche Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### MYUNG Nov 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of good. ##### MYUNG Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### JANICE Dec 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We stayed on The Level floor and were greeted immediately and everything explained clearly by very friendly staff. We were very happy with our room and also used the lounge that evening. At breakfast we were able to order extra items to those at the buffet, however breakfast is in the main restaurant, which was busy. We had a one night stay as we had a flight from Haiphong Airport the following day. Overall we would recommend this hotel. ##### JANICE Stayed 1 night in Nov 2023 ### 8/10 Good #### Mario May 3, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Beautiful property, poor service. Beautiful property. But, the service at the front desk and the restaurant was lacking. Almost no one speaks English, even at the front desk. The food was good. ##### Mario Stayed 2 nights in Apr 2023 ### 8/10 Good #### William Apr 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious, clean, grand scale. The lounge was empty of people and staff most of the time it was open. Dislike were the lobby walkways which were open and exposed to the elements so when it rained, walking to your room would require skill to avoid slipping on the wet tile floors. ##### William Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Joseph S Jan 6, 2024 Liked: Amenities The lady said I had late checkout at 6. She lied ##### Joseph S Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Hangil Jun 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's perfect for a trip But it's a little unfortunate. I always like to use a suite. However, the facility has not been repaired. I couldn't use the safe because the bathroom sink was broken, or because there was no electricity in the safe in the room. Every time I visited, I witnessed the same phenomenon and asked for improvement, but it hasn't always changed. Except for this, the hotel service was all satisfactory. It's a little less detailed, but it's a pity that it doesn't bother me much. The hotel is very satisfactory for the price. ##### Hangil Stayed 1 night in Jun 2024 ### 8/10 Good #### Nhat Hai Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Nhat Hai Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)