Hello Emile, Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous prenons vos commentaires au sérieux et nous nous efforçons constamment d'améliorer nos installations et nos services. Nous vous encourageons à contacter notre équipe de direction afin de discuter de vos préoccupations plus en détail.

Hello Marie-Eve,We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again in the future.

Hello Michel, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello carol, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello patrick, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

Hello Sylvain, Thank you for taking the time to share your comments regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

It means so much to have earned your business. We appreciate the feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Thank you for sharing this honest review and feedback about our hotel. Please do come see us again.

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Your comments will help us to further improve the quality of our services most specifically the housekeeping. Rest assured that we will be working hard to give you the best accommodation because your comfort and convenience is on top of our priority. Thank you so much for bringing all of this to our attention.

Hello Joseph,We appreciate your feedback and will share your comments with our team for future improvements. If you have any further concerns, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us.

Hello Shadi, We regret to hear that you were disturbed by the traffic noise during your stay. Our hotel aims to maintain our facilities to ensure functionality. Should you have any further feedback or concerns, please don't hesitate to contact us directly.

Hello Dwayne,Thank you for your kind words about our customer service! We strive to provide excellent service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another great experience.

Hello James,Thank you for staying with us and for sharing your feedback. We're glad to hear that our hotel suited your budget and offered a suitable environment for work. We appreciate your patronage and hope to welcome you back in the future for another pleasant stay.

Hello McKenna,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced with the locks and the pet policy. We appreciate your input and will take it into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.

Hello Tracy, Thank you for choosing our hotel for your stay. We're sorry to hear that your experience did not meet your expectations. We value your opinion and encourage you to contact our hotel directly so that we can address any specific concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.

Hello Denyse,Thank you for choosing our hotel for your stay. We're glad to hear that our location was advantageous for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Darwin, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the condition of our property and the breakfast offerings. We constantly strive to improve the guest experience and your input will help us in our ongoing efforts. Please know that your concerns have been noted and will be shared with the relevant departments for further review.

Hello Elissa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Anna, We apologize for any inconvenience you may have experienced during your stay. Our team takes matters like these very seriously and we assure you that we will be addressing this issue internally. Please feel free to contact our management team directly to discuss your concerns further. Thank you for bringing this to our attention.

Hello Malcolm,We truly appreciate your 5-star rating! It was a pleasure having you as our guest and we're delighted to know that you had a wonderful stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello Shelly, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We are dedicated to providing a comfortable environment for all of our guests, and we regret to hear about the issues you encountered with the shower and HVAC system. As for the pricing discrepancy, we apologize for any confusion. While we strive to maintain accurate information on third-party websites, we recommend contacting our front desk directly for the most up-to-date information on fees and charges. We regret if there was any miscommunication regarding our guest policies. We always aim to be transparent and provide clear guidelines at check-in. We appreciate your feedback and will take it into consideration to further improve our services. Should you have any further concerns or require assistance, please do not hesitate to reach out to our management team directly. We value your feedback and hope to have the opportunity to welcome you back in the future for a more pleasant stay.

Hello Eileen,Thank you for your feedback regarding the breakfast service. While we appreciate your suggestion to extend the breakfast hours until 10 am, we currently offer a generous time slot for our guests to enjoy their meal. We apologize for any inconvenience caused and will take your comments into consideration for future improvements. We hope you had an overall pleasant stay and would love to welcome you back in the future.

Hello JAMIL,We apologize for any dissatisfaction you may have experienced during your stay. We encourage you to reach out to our hotel directly so that we may address any concerns you have. We value our guests' feedback and always strive to improve our services.

Hello Alan,Thank you for taking the time to share your positive experience. We appreciate your kind words about our friendly staff, clean grounds, and competitive pricing. We strive to provide a pleasant stay for all our guests and it's great to know that we met your expectations. We look forward to welcoming you back in the future.

Hello Dana,Thank you for your kind words about our staff, particularly Ahmed at the front desk. It's wonderful to hear that they were friendly and accommodating throughout your stay with us. We appreciate your continued support and hope to welcome you back in the future for another great experience.

Hello PETER, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments and will take them into consideration as we strive to improve our services. If you have any further concerns, please feel free to reach out to our management team directly.

Hello Frederick,Thank you for your positive rating! We're thrilled to hear that you had such a great experience with us and we look forward to welcoming you back again soon.

Hello Tracy ,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Kenneth, We apologize for any inconvenience caused. Our team strives to provide a comfortable stay and we appreciate your feedback. The deposit is to ensure the safety of our property and will be fully refunded upon check-out.

Hello Clifford, Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered. Should you have any further concerns, please reach out to our management team directly. We value your feedback and hope to welcome you back in the future for an improved stay.

Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello lorraine,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Adrienne ,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

Hello Samantha,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

Hello Bruce,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

Hello steven, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

Hello Victoria, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hello Joseph,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Patrick,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Dana,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

Hello Leslie,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Bernard,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hi Cheryl,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.