Hagatna Vacation Packages

okay

Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way down on island. So I give them credit for what they are doing. Room was comfortable but couldn't see out of the window over the big tub. Its a great hotel and location but needs a lot of work.

Good hotel. Friendly staff. Great pool and beach area. Reasonably priced. They are remodeling, so there are a few issues that always come with that. Definitely , one of the better hotels in Guam.

Overall experience was goo.

Check in process was a little slow as check in was at 3pm & my room wasn’t ready until almost 5pm. I stayed in the infinity tower. (The side that looks more dated.) There was a musky type of feel in the room as the AC was leaking. There were several small roaches in my room. Overall , staff was nice & lobby was clean! But I do believe the more dated tower should be renovated so the price could match the quality . I probably wouldn’t stay there again but it’s there if you’re just trying to find somewhere to lay your head .