Haarlem Vacation Packages

We loved the view from the room - the highlight of this property. It was also clean and spacious for us as a family of 3. The beds were comfortable and the addition of a kettle, coffee maker and good-sized fridge was really helpful. It is let down by the condition in some areas - the main negative being the bad drain smell from the bathroom most of our stay. The smoke alarm in the room was also missing and there were areas that needed repair (panel in the kitchen comes off when you open the fridge door, and has a sharp edge so it slightly cut my husband's finger). We told the lady who came to meet us on our second day, and she apologised and said she was waiting for a new alarm, the panel would be seen to and the drains cleaned. By the end of the stay the drain smell was no better and the panel fixed back on with the same issues continuing. No smoke alarm. We had a great time in the city, we really enjoyed the view from the room and felt safe and mostly comfortable here. We wouldn't recommend it to friends and family because of the negative aspects which need to be addressed.

The staff were very helpful in recommending us local restaurants and activities. The hotel was spotless and really catered to the guest.

The hotel was clean and in a very nice area of Amsterdam Only complain was that wardroom was not cleaned and towels were not changed for two days but Bekram the receptionist was very helpful when we complained and made sure that we have fresh towels There was also free coffee croissant and fruits every morning in the basement for free

It was convenient to go to museums. It was clean.

Staff were excellent. Any request to enhance stay was met with immediacy.