Title: Alisa Luxury Cruise - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alisa Luxury Cruise Luxury cruise ship with a full-service spa and a rooftop terrace ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/fde00679.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Boating](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/3c41a0f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/4fbe1956.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/14b18cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/c5b3da47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Alisa Luxury Cruise offers an indulgent experience with a Swedish massage at the spa, a cozy lobby fireplace, a rooftop terrace for views, a coffee shop for casual refreshments, and high-speed WiFi throughout. 9.2 Wonderful ## Popular amenities - Room service - Bar - 24/7 front desk - Housekeeping - Laundry - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18689509&PinnedHotelID=18689509&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/e3b4f0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View ### Highlights Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator Smart TV - 194 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/95950f42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite, Bathtub, Ocean View ### Highlights Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator Smart TV - 237 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Senior Triple Room, Ocean View](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/16a5c434.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Triple Room, Ocean View ### Highlights Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator Smart TV - 269 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/e73aae11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alisa Vip Suite Private Balcony & Jacuzzi ### Highlights Furnished balcony Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator - 323 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed and 1 Twin Bed ![Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/86195c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View ### Highlights Balcony Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator - 484 sq ft - 2 bedrooms - Ocean view - Sleeps 4 - 1 Double Bed and 1 Twin Bed OR 2 Double Beds ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/e73aae11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alisa Vip Suite Private Balcony & Jacuzzi - For 3 ### Highlights Balcony Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator - 344 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/19000000/18690000/18689600/18689509/652acbe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Single Ocean Views ### Highlights Soundproofed Individually decorated Fireplace Private hot tub Air conditioning Connecting rooms available Refrigerator Smart TV - 194 sq ft - 1 bedroom - Ocean view - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Alisa-Luxury-Cruise.h18689509.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Alisa-Luxury-Cruise.h18689509.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.93504%2C106.98675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lukncMb9vrsnHWDgAqQXKqVL38M=) Gate 16 Tuan Chau Port, Ha Long, Quang Ninh #### What's nearby - Ha Long Bay - 1 min walk - 0.0 km - Tuan Chau Amphitheater - 2 min drive - 1.1 km - Dolphin Club - 2 min drive - 1.1 km - Tuan Chau Beach - 3 min drive - 1.9 km - Ha Long Night Market - 8 min drive - 7.0 km #### Getting around - Ga Ha Long Station - 12 min drive - Haiphong (HPH-Cat Bi) - 46 min drive #### Restaurants - ‪Bunny’s - ‬3 min drive - ‪nhà hàng thq - ‬6 min drive - ‪Pool Bar - ‬11 min drive - ‪onze feestboot in Halong Bay 🚢🎉 - ‬16 min walk - ‪Golden Bamboo Hạ Long Restaurant - ‬9 min drive ## About this property ### Alisa Luxury Cruise Luxury cruise ship near the airport At Alisa Luxury Cruise, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a Swedish massage at Alisa Massage, the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area. Additional perks include: - Limo/town car service, express check-in, and barbecue grills - A computer station, concierge services, and tour/ticket assistance - A dock, a reception hall, and multilingual staff Room features All guestrooms are individually decorated, and boast comforts such as 24-hour room service and private hot tubs, in addition to perks like fireplaces and premium bedding. More conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds - Bathrooms with designer toiletries and deep soaking tubs - Smart TVs with digital channels and DVD players - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90100000/90097900/90097852/c87d6885.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Erina Cruise Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 34 reviews CA $368 CA $417 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=90097852&PinnedHotelID=90097852&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite | Terrace/patio](https://images.trvl-media.com/lodging/90000000/89270000/89265400/89265330/6a3fef77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M'Gloria Cruise Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 22 reviews CA $365 CA $413 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=89265330&PinnedHotelID=89265330&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18780000/18773900/18773899/9c67a4b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Halong Athena Cruise Hon Gai - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 56 reviews CA $362 CA $414 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=18773899&PinnedHotelID=18773899&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/101000000/100150000/100145800/100145792/663e9a01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Pioneers Halong Bay Cruise 1 Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 62 reviews CA $466 CA $539 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=100145792&PinnedHotelID=100145792&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room (Queen Suite)](https://images.trvl-media.com/lodging/30000000/29740000/29733300/29733216/e0f5e5ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Regina Legend Cruise Ha Long - Hot tub - Breakfast included - Spa - Free WiFi 9.4 Exceptional 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=29733216&PinnedHotelID=29733216&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39690000/39685500/39685428/813d5c5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doris Cruise Ha Long - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 85 reviews CA $351 CA $398 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=39685428&PinnedHotelID=39685428&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite with Balcony and Ocean View](https://images.trvl-media.com/lodging/98000000/97520000/97519900/97519851/7dcd0178.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Venus Halong Cruises Ha Long - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=97519851&PinnedHotelID=97519851&HadPinnedHotel=true®ionId=-1&adults=2) ![Essence Suite | View from room](https://images.trvl-media.com/lodging/106000000/105580000/105570200/105570196/10c8dcc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Pioneers Halong Bay Cruise 2 Ha Long - Pool - Breakfast included - Spa - Kids pool 10 Exceptional 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=105570196&PinnedHotelID=105570196&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92810000/92804900/92804803/eb12fbb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arcady Boutique Cruise Ha Long - Breakfast included - Spa - Free WiFi - Restaurant 8.8 Excellent 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=92804803&PinnedHotelID=92804803&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/39000000/38400000/38393200/38393112/de6ad853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scarlet Pearl Cruises Ha Long - Hot tub - Breakfast included - Spa - Restaurant 9.2 Wonderful 40 reviews CA $404 CA $459 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=38393112&PinnedHotelID=38393112&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 180 km - Limo/town car service ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Fishing - Fitness classes - Full-service spa - Karaoke - TV in common areas - Yoga classes ### Family friendly - DVD player - In-room refrigerator - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 538 square feet of conference space - Business center - Computer station - Meeting room ### Outdoors - Barbecue grill - Dock - On the bay - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Full-service spa - In-room massages - Spa open daily - Swedish massages - Thai massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 4 floors - Built in 2017 - Designated smoking areas (fines apply) - Fireplace in lobby - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu - Select Comfort mattress ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - In-room dining only - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Fireplace - Individual decor - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 11:00 AM; Check-in end time: 11:30 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 2 percent for credit card payments Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (December 24) Gala Dinner per adult: VND 840000 - Christmas Day (December 25) Gala Dinner per adult: VND 840000 - Christmas Day (December 25) Gala Dinner per child: VND 840000 (up to 10 years old) - Gala Dinner on January 24 per adult: VND 840000 - Gala Dinner on January 24 per child: VND 840000 (up to 10 years old) We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 2200000 per vehicle (one-way) - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transportation to and from this property Set meals are served in guestrooms only (no menus or public dining) Guests under 18 years old are not allowed in the spa ### Property is also known as Alisa Cruise Halong Alisa Cruise Ha Long Alisa Ha Long Cruise Alisa Cruise Ha Long Ha Long Alisa Cruise Cruise Cruise Alisa Cruise Alisa Alisa Cruise Alisa Luxury Cruise Cruise Alisa Luxury Cruise Ha Long Alisa Luxury Cruise Cruise Ha Long ## Frequently asked questions ### Is Alisa Luxury Cruise pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Alisa Luxury Cruise? > This cruise ship doesn't offer parking. ### What time is check-in at Alisa Luxury Cruise? > Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. After-hours check-in is not available. ### What time is check-out at Alisa Luxury Cruise? > Check-out is at 10:00 AM. ### Does Alisa Luxury Cruise provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies. ### Where is Alisa Luxury Cruise located? > This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alisa Luxury Cruise Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 4.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 45 8 - Good 18 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ### 8/10 Good #### Andrea Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍 ##### Andrea Stayed 1 night in Oct 2024 ### 4/10 Poor #### JINHO Apr 18, 2023 Disliked: Property conditions & facilities, room comfort 나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다 ##### JINHO Stayed 1 night in Apr 2023 ### 4/10 Poor #### Verified traveller Aug 1, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Extremely overpriced and disappointing First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives. ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Eriel Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente ##### Eriel Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Ahyoung, Seoul, Korea Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique. ##### Ahyoung Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Steffen Buhl Feb 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastisk Helt fantastisk service af alle ansatte ombord. ![](https://a.travel-assets.com/ugc/hotel-reviews/E304E48094156263F7C7772EF5FD56103BE6769C1581307482346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steffen Buhl Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must try Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### CHENG-CHU Feb 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 非常棒，餐點口味很適合台灣人，乾淨整潔，工作人員都很有禮貌微笑，服務也都超好，是一間值得推薦的下龍灣游船選擇 ##### CHENG-CHU Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務一級棒，可改進空間是浴室每次都得拉窗簾，有點不方便... ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### MINHA Jan 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 생애 첫 베트남여행 직원들의 서비스가 훌륭해요 음식도 맛있어요. 프로그램이 좋았어요 오래 기억될 여행이었어요 ##### MINHA Stayed 1 night in Jan 2020 ### 8/10 Good #### Dan, Kansas City Jan 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package). ##### Dan Stayed 2 nights in Jan 2020 ### 8/10 Good #### Kira, California Nov 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall. ##### Kira Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Sep 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended! ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Sep 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### ISABELLE Sep 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien que très touristique c est un incontournable et le personnel et aux petits soins et toujours souriant paysages magnifiques ##### ISABELLE Stayed 1 night in Aug 2019 ### 10/10 Excellent #### MIN GYU Aug 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Special experience of Halong bay with Alisa cruise It was really a special experience of the trip to Halong bay in the rain. Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning because we much worried for heavy rain. In the rain, we met the special beauty of the Halong, some different experience. Thanks to all the staffs. ##### MIN GYU Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Olivier Jul 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hyper touristique croisière incontournable Hyper touristique, baie pas très propre mais croisière sympa et incontournable ##### Olivier Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Apr 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :) ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 適度な大きさで乗り心地も良く、新しい設備で良かったです。 特に部屋にはバスタブがあったことが感激でした。 次回も乗船します。 ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Lorna, Cairo, Egypt Mar 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends. ##### Lorna Stayed 1 night in Mar 2019 ### 10/10 Excellent #### HUI YU Mar 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Cruise It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities. ##### HUI YU Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller Jan 28, 2019 Liked: Cleanliness Eles nos avisarm um dia antes que estavam nos dando um up grade, mas nos colocaram em um barco de qualidade pior e mudaram o roteir, o que acabou nos impossibilitando a vista da baía. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller Jan 7, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 我覺得可以有更好的選擇 如果到當地購買行程會比較划算~ ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Shane Dec 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good. ##### Shane Stayed 2 nights in Dec 2018 ### 8/10 Good #### Neil Oct 14, 2018 Liked: Cleanliness, staff & service #### Overall very enjoyable Hslong Bay experience Halong Bay is an experience not to miss. Alisa Cruises offered a small and compact ship offering all expected amenities The food on board was stunning and the staff very inclusive and friendly The cabins were basic with very hard beds The on cruise excursions were well thought out and enjoyable although it reminded me why we don’t go on cruises. All a little bit too organised Felt there was too much hanging around waiting to get on board and coach back to Hanoi. Slightly annoying having half hour toilet break each way at a local superstore trying to force local products on you. Overall very enjoyable and would recommend although the boat we were on wasn’t the one built in 2017 as advertised ##### Neil Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Signature Halong Cruise](https://www.expedia.ca/Ha-Long-Hotels-Signature-Halong-Cruise.h8416493.Hotel-Information) > > [Alma Resort Cam Ranh](https://www.expedia.ca/Nha-Trang-Hotels-Alma-Resort.h45773013.Hotel-Information) > > [Waterpark Hotels in Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Waterpark-Hotels.0-0-d1312-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [The Annex](https://www.expedia.ca/Toronto-Hotels-The-Annex.h30549149.Hotel-Information) > > [Hotels near Ripley's Aquarium of Canada](https://www.expedia.ca/Ripleys-Aquarium-Of-Canada-Hotels.0-l6331837-0.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in Canada](https://www.expedia.ca/Destinations-In-Canada-Adults-Only-Resorts.0-0-d31-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hotels near Queen's University](https://www.expedia.ca/Queens-University-Hotels.0-l6089407-0.Travel-Guide-Filter-Hotels) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Topas Ecolodge](https://www.expedia.ca/Sa-Pa-Hotels-Topas-Ecolodge.h2922248.Hotel-Information) > > [Hotels in Auburn Bay](https://www.expedia.ca/Auburn-Bay-Calgary-Hotels.0-n553248635976397874-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Casablanca (CMN) to Montreal (YUL)](https://www.expedia.ca/lp/flights/cmn/yul/casablanca-to-montreal) > > [Flights from Calgary (YYC) to Barcelona (BCN)](https://www.expedia.ca/lp/flights/yyc/bcn/calgary-to-barcelona) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Regina (YQR) to Medicine Hat (YXH)](https://www.expedia.ca/lp/flights/yqr/yxh/regina-to-medicine-hat) > > [Flights from Dar es Salaam (DAR) to Arusha (ARK)](https://www.expedia.ca/lp/flights/dar/ark/dar-es-salaam-to-arusha) > > [Flights from Sidney (YYJ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyj/yeg/victoria-to-edmonton) > > [Flights from Toronto (YYZ) to Seattle (SEA)](https://www.expedia.ca/lp/flights/yyz/sea/toronto-to-seattle) > > [Flights from Saskatoon (YXE) to Barcelona (BCN)](https://www.expedia.ca/lp/flights/yxe/bcn/saskatoon-to-barcelona) > > [Flights from Vancouver (YVR) to San José (SJO)](https://www.expedia.ca/lp/flights/yvr/sjo/vancouver-to-san-jose) > > [Flights from Buffalo (BUF) to Florence (CVG)](https://www.expedia.ca/lp/flights/buf/cvg/buffalo-to-cincinnati) > > [Flights from Las Vegas (LAS) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/las/yyz/las-vegas-to-toronto) > > [flights from calgary intl airport](https://www.expedia.ca/lp/airports/yyc/flights-from-calgary-intl-airport) > > [JetBlue Airways](https://www.expedia.ca/JetBlue-Airways-Flights.cB6.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Timehri (GEO)](https://www.expedia.ca/lp/flights/yyz/geo/toronto-to-georgetown) ### Packages > [Maldives](https://www.expedia.ca/Maldives.d109.Destination-Travel-Guides) ### General > [Visit Centre Island](https://www.expedia.ca/Centre-Island.dx6151332) > > [Visit Kitchener](https://www.expedia.ca/Kitchener.dx10579)