Outdoor pool, sun loungers

Reviews of Radisson Gurugram Sohna Road City Center

5 out of 5
Radisson Gurugram Sohna Road City Center
Main Sohna Road, Sector 49, Gurugram, Delhi N.C.R

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 104 reviews" "
Rating 8 - Good. 41 out of 104 reviews" "
Rating 6 - Okay. 19 out of 104 reviews" "
Rating 4 - Poor. 8 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ritu, Columbia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not Radisson standard. Spa was terrible. Dispute between the staff was shared with customer. Their credit card swipe did not work. They did not have change to return. Property needs to be refurbished.
Stayed 3 nights in Feb 2024
Response from Kapil on Mar 1, 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your feedback regarding your recent visit to our property. Your insights are incredibly valuable to us as they provide us with an opportunity to identify areas for improvement and enhance the overall guest experience.Please accept our sincere apologies for any shortcomings you experienced during your stay. Rest assured, your feedback has been carefully reviewed by our team, and we are taking immediate steps to address the issues you have raised. Our goal is to ensure that each guest has a pleasant and memorable experience with us, and we are committed to making the necessary improvements to achieve this.We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. Please be assured that we will do everything in our power to exceed your expectations and provide you with the exceptional service you deserve.Thank you once again for bringing these matters to our attention. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Warm Regards,Kapil Yadav Front Office Manager Radisson City Center, Gurugram

10/10 Excellent

Manrajpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very cooperative and helpful, breakfast buffet was good and has lots of Indian and International cuisine options, Anita at Front desk was very helpful, she took care of issue , because my flight was late and even after checkout, she offer help to deposit my luggage while I go for sightseeing in Delhi
Stayed 1 night in Jan 2024
Response from Kapil on Feb 1, 2024
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kapil on Feb 1, 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

10/10 Excellent

Fnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kapil on Feb 1, 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

8/10 Good

Reetika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Vagisha on Nov 5, 2023
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil Yadav Front Office Manager

2/10 Terrible

Rudradeb

Business traveller
Disliked: Cleanliness, staff & service
Check-in was difficult as they didn't find my booking. Then they could not give me room with double bed. The room was not so good. The only good thing was the biryani in the restaurant.
Stayed 1 night in Oct 2023
Response from Kapil Yadav on Oct 14, 2023
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.Warm Regards,Kapil YadavFront Office Manager

10/10 Excellent

Mamta

Stayed 3 nights in Sep 2023
Response from Vagisha on Nov 3, 2023
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

4/10 Poor

Ashutosh

Business traveller
Disliked: Cleanliness, property conditions & facilities
Horrible
Room was full of Cigarette smell and Iron was leaking...Terrible Experience...
Stayed 1 night in Sep 2023
Response from Vagisha on Sep 27, 2023
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.

10/10 Excellent

Jaykumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Kapil on Sep 27, 2023
Dear Guest,Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon.Warm Regards, Kapil Yadav Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice location, good room service and helpful staff. They fonabove and beyond to make your stay comfortable. Only comment is that the breakfast menu is kinda limited and tends to be repetitive if same things
Stayed 2 nights in Jun 2023
Response from FOM on Jun 21, 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

10/10 Excellent

Aditya, Faridabad

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from FOM on Jun 21, 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

8/10 Good

SHAILESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from FOM on Jun 21, 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

4/10 Poor

Sameeksha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Easy to access I was asked to wait even though I checked in past my check in time.
Stayed 1 night in Apr 2023

4/10 Poor

Kavita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-staff inefficiency -
Stayed 2 nights in Mar 2023

8/10 Good

Aarti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property ambience, not at the level of other Radisson properties. Staff is friendly and polite and pleasant
Stayed 1 night in Jan 2023

6/10 Okay

Anil

Travelled with family
This is a fine place. It could improve by keeping preparing the room better before guests check in. Also placing a couple hand towels in the bathroom would be helpful. Overall, I had a pleasant stay.
Response from Sharad on Jan 8, 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Good

Nitin, Muzaffarnagar

Travelled with family, Business traveller
Liked: Amenities
Food quality was good
Stayed 1 night in Oct 2022
Response from Sharad on Oct 28, 2022
Dear Mr. Nitin,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Good

Rodney, Pymble

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property, friendly Helpful staff.
Stayed 3 nights in Aug 2022
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Good staff and food, hotel is old and need some upgrading.
Stayed 1 night in Jul 2022
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

10/10 Excellent

Lakshay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2022
Response from Sharad on Oct 28, 2022
Dear Lakshay,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

6/10 Okay

Jeevanandham

Business traveller
Disliked: Property conditions & facilities, room comfort
Just passable, in fact disappointing
This is a 2 star hotel property and the photos are deceptive. The room and linen were both less than acceptable for Radisson standards.
Stayed 1 night in May 2022
Response from Ranjan Sarangi on Jun 26, 2022
Dear Guest, Greetings from all of us at Radisson Gurugram Sohna Road City Center !! It was our pleasure to have you here with us and we are happy to hear that your experience was a good one. Thank you so much for the feedback shared on the social platform. Your feedback further motivates and encourages us to continuously deliver excellence. We immensely value your patronage and cannot wait to welcome you again. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Good

Himanshu

Travelled with family, Business traveller
Good
Stayed 1 night in Feb 2022
Response from Ranjan Sarangi on May 10, 2022
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards,

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Dec 2021
Response from Ranjan Sarangi on Jan 1, 2022
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Good

Arunesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Ranjan Sarangi on Jan 1, 2022
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 Okay

Kritika

Ok
Stayed 1 night in Oct 2021
Response from Ranjan on Nov 24, 2021
Dear Guest, Greetings!! Thank you for your valuable feedback. Regards Ranjan Sarangi Front Office Manager

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Radisson
Our overnight experience at Radisson was delightful. The room was a bit compact though but overall stay was wonderful esp the dinner and breakfast service. The food tasted good, loads of variety and the hotel staff was very welcoming as well. The room service staff was fantastic, best and fastest delivery of service.
Stayed 1 night in Oct 2021
Response from Ashwini on Nov 15, 2021
Dear Sir, Greetings!! Thanks for patronizing us, we are happy to see your positive feedback which will give motivation to our staff members. Regards

10/10 Excellent

munish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
All the services of this hotel are more than expected. We rate them 10/10. The staff for all the services adds a personal touch to their work. Food options and taste - GREAT Safety measures are taken care - they wear masks, have installed sanitizer dispensers, etc.
Stayed 1 night in Sep 2021
Response from Ashwini on Oct 16, 2021
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Gurugram Sohna Road City Center.

10/10 Excellent

sahil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful stay..
Stayed 1 night in Sep 2021
Response from Ranjan Sarangi on Sep 26, 2021
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

10/10 Excellent

Yogesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ranjan Sarangi on Sep 21, 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The location of the property is great, right on Sohna road in the vicinity of couple of malls. Not a grandiose hotel, but well kept and neatly maintained. The staff is excellent. Always eager to offer their services. Rooms are cozy yet comfortable. Not much in room amenities to boast about. Not much options wjen it comes to room dining as well, predominantly because of less staff at present, i reckon. The rooms offer great views of the Sohna road. Didnt get chance to explore the facilities on offer, hence cant comment on that. The breakfast spread is very good though I found few items to be repetitive. Food quality is just superb. All in all, an excellent choice for business travellers and families staying for a short period.
Stayed 6 nights in Jul 2021
Response from RDGS on Jul 30, 2021
Thank You so much for your valuable feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Very good..
Stayed 1 night in Mar 2021
Response from Ranjan Sarangi on Apr 20, 2021
Dear Guest, Thank you for taking the time to share your feedback on Expedia. Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

8/10 Good

Mekee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Ranjan Sarangi on Apr 5, 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 Excellent

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Ranjan Sarangi on Mar 30, 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your rating on Google. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 Excellent

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Lobby Manager - on Mar 22, 2021
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Hotel Gurugram Sohna Road City Center

10/10 Excellent

Tarun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at 5* cotegry with cheap price at hotelscom
Very good hotel at gururgam-sohna road very clean and room and bathroom so spacious and breakfast fast was so tasty and have many course and speciay we r thanking full to KIRAN JI Which is so beautiful and help full thanking u to HOTELS.COM
Stayed 1 night in Sep 2020
Response from Ranjan Sarangi on Sep 17, 2020
Dear Guest, Greetings!! Thank you for taking the time to share your feedback on Expedia platform. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Gurugram Sohna Road City Center we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

10/10 Excellent

BENG WEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2020
Response from Gaurav on Mar 15, 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place
The hotel was great. The service was excellent and the breakfast is all included in the price.
Stayed 2 nights in Feb 2020
Response from Gaurav on Mar 15, 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 Okay

Archana

Travelled with family
Crucial feedback
Security needs to be more tight so that guests personal information doesn't leak
Stayed 3 nights in Feb 2020
Response from Sharad on Oct 28, 2022
Dear Ms. Archana,Thank you for choosing to stay with us. We have noted your suggestion however we would like to ensure you that all the date shared by the guest with the hotel is completely safe and confidential. It is a part of out security check and responsibility so that our invaluable guests like you can enjoy their stay peacefully.We look forward to welcome you back soon,

6/10 Okay

Amandeep

Liked: Property conditions & facilities, room comfort
Decent
My experience at this place was fine, some may take this review as unfair but I'll say it anyways. I left behind a personal item in the room, noticed it was missing on my taxi ride away from the hotel. Called the hotel, emailed and nothing was recovered. Find it very hard to believe that this particular item was not in my room.
Stayed 1 night in Feb 2020
Response from Front Office Manager on Oct 28, 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, room comfort
average at best
Nice hotel, however the safe didn't work and had to be changed, got woken up 3 separate times, one was a deal on a massage, one was a call from reception for the wrong name and the 3 they hung up. Really did not like that. Came off of a 15 hour fight and needed to rest however, the consist calls were annoying and unprofessional. The wifi was the worst I've ever experienced, there was actually next to no signal for the duration of my two nights
Stayed 1 night in Feb 2020
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
most staff was very helpful facility needs a major update. Does not feel like a Radisson
Stayed 4 nights in Dec 2019
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

10/10 Excellent

Mukesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - highly recommend
The hotel was excellent. We stayed for 2 weeks and the restaurant staff was what made the trip so memorable although all the staff were very good. Umesh, Amita, Anju and Dilip in particular were brilliant along with many of their colleagues. I would also say Sanjay in housekeeping was excellent. I look forward to staying again soon .
Stayed 5 nights in Oct 2019
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 8 nights in Sep 2019
Response from Sharad on Oct 28, 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

8/10 Good

POONAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average, clean stay
We stayed on Sunday night in July and found the initial front desk staff to be very rude, however, senior management was very courteous. The breakfast spread is quite average with no creativity to the usual fare, however the staff was very attentive and kind. Most TV channels were blocked.
Stayed 1 night in Jul 2019
Response from Arun Kumar on Jul 29, 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff & good food
Loved the friendly & polite nature of the staff. Good food options within the hotel but you may have to walk a bit if you're looking for decent options outside. The rooms need some overhauling as it is an old property. Overall it's one of the better properties available in this area.
Stayed 2 nights in Jul 2019
Response from Arun kUmar on Jul 24, 2019
Dear Guest, Thank you for your valuable feedback. Look forward to welcome you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service needs improvement... especially the staff interaction with the guests . The person who is taking orders on tele needs to be more helpful and patient .
Stayed 1 night in Jul 2019
Response from Arun Kumar on Jul 15, 2019
Dear Guest, Thank you for sharing your valuable feedback. We will improve the areas mentioned by you. Look forward to welcome you again.

10/10 Excellent

Mecci, Colombo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, would recommend and close to work place also which is an added bonus.
Stayed 5 nights in Apr 2019
Response from Arun Kumar on Apr 10, 2019
Dear Guest, Thank you for appreciating and valuing our services. Look forward to welcome you again.

10/10 Excellent

narendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with friendly staff
Stayed 3 nights in Mar 2019
Response from Arun Kumar on Mar 19, 2019
Dear guest, Thank you for appreciating and valuing our services. Look forward to welcome you again.