The grounds are nice. The food at the restaurants is generally good. The staff are friendly and helpful, and they all switch easily between English and Spanish depending on the language of preference of the guest.
We had paid for an oceanfront deluxe room through Expedia, but when we checked in, those rooms were full, and we were given a regular garden view room. Because we had booked through a third party, Copamarina could not issue us a refund for the difference, but we are currently working with Expedia to recoup that difference. (We'll see what happens.)
There are no Ubers in the area, and taxis are expensive. We rented a taxi service recommended by Copamarina and went to a beach about 20 minutes away called La Jungla. The beach was recommended to us by our lovely waitress Kamil and it was idyllic.
The snorkeling side trip to Gilligan's Island through Copamarina was excellent.
Copamarina also helped us set up transportation between San Juan and Copamarina with the fantastic taxi driver Luis. He was prompt, communicative, and helpful, and the price was very reasonable.
The cost is high for the quality of the food, the room, and the beach. That said, we had a relaxing, lovely time overall.