Thank you for sharing your experience at Casa Veranda Hotel, Karl. We appreciate your feedback and will ensure it is passed on to the management team for further review. We apologize for the inconvenience you faced with the coffee pods, and we assure you that we will work on improving our service quality. We value your loyalty and hope to have the opportunity to welcome you back in the future.

Dear Martha , thak you for your comments , hope to see you soon.

estimada Jessica , agradecemos sus comentarios los cuales nos ayudan a mejorar de forma continua , esperamos tenerle de vuelta nuevamente

Estimado Jorge nos alegra saber que el servicio de restaurante fue de su agrado , esperamos tenerle de vuelta en una futura oportunidad

Thank you for your valuable feedback, Manjit. We appreciate your comments and will work on improving the breakfast quality and English-speaking staff. We hope to see you again at Casa Veranda Hotel.

Thank you for your review, Luis. We appreciate your feedback about the room size and pricing. We apologize for the inconvenience caused by noisy guests. We will consider including breakfast with the room rate. We hope to welcome you back to Casa Veranda Hotel soon.

Thank you for your review, Claudia. We apologize for the cleanliness issue at Casa Veranda Hotel. Your feedback is valuable to us for improving our services.

Thank you for your review, Luis. We're glad to hear that you found the Casa Veranda Hotel clean and that the employees were friendly. We appreciate your recommendation. Your feedback helps us improve and provide the best service possible.

Thank you for your review, Erwin. It's great to hear that you enjoyed your stay at Casa Veranda Hotel in zone 10. The staff's friendliness, cleanliness of the rooms, and the pleasant views are some of the highlights you mentioned. We appreciate your feedback and look forward to welcoming you back again in the future.

Gracias por compartir tu experiencia en Casa Veranda Hotel, Carla. Nos alegra saber que recibiste una muy buena atención. Esperamos verte de nuevo pronto. ¡Qué tengas un excelente día!

Hola Paulina, lamento que tu experiencia en Casa Veranda Hotel no haya sido la esperada. Agradecemos tus comentarios para mejorar nuestros servicios. ¡Esperamos verte de vuelta pronto! ¡Gracias por compartir tu experiencia!

Thank you for sharing your review, Nery! We're thrilled to hear you received excellent service during your stay at Casa Veranda Hotel. Your kind words are greatly appreciated. If you need any further assistance, feel free to reach out. Happy travels!

We appreciate your positive feedback about Casa Veranda Hotel If you have any other comments or requests, feel free to let us know. We hope to welcome you back soon!

Thank you for sharing your positive feedback about Casa Veranda Hotel. We are glad to hear that you found the room comfortable, enjoyed the good location, and appreciated the friendly staff. We look forward to welcoming you back on your next visit. If you need further assistance, feel free to reach out. Have a great day!

Thank you for your review, Niels. We are glad to hear that you had an excellent stay at Casa Veranda Hotel. Your positive feedback about the well-kept hotel, comfortable bed, excellent bathroom, spacious room, and delicious breakfast is greatly appreciated. We hope to welcome you back soon!

Estimado Jesús muchas gracias por sus comentarios y calificación los cuales nos ayudan para poder seguir brindando el servicio de calidad que se merece.

hank you for your review, Christopher! I'm glad to hear that you found the rooms at Casa Veranda Hotel to be large with a kitchen area, comfortable beds, and quiet. Sounds like a great place to stay!

Thank you for your review, Jason. We appreciate your feedback about Casa Veranda Hotel. We are glad to hear that you found the hotel very quiet and very clean. We apologize if the king bed was a bit hard and will take your comment into consideration for improvements. We hope to welcome you back in the future. Thank you for choosing Casa Veranda Hotel!

Estimado Juan Carlos,Gracias por compartir tu experiencia en Casa Veranda Hotel. Lamentamos que no hayas recibido el upgrade y que tuvieses que pedir las bebidas de cortesía. Entendemos que también hubo un problema con el agua caliente en tu habitación. Tomaremos nota de esto para mejorar nuestros servicios. Valoramos tus comentarios y esperamos tener la oportunidad de brindarte una mejor experiencia en tu próxima visita.Atentamente,Casa Veranda Hotel

Estimado Kenny , muchas gracias por sus cometarios y aportes , estamos seguros que nos motivan a seguir trabajando con excelencia para poder atenderle como se merece

Thank you for your feedback, Javier. We are glad to hear that you enjoyed the balcony and spaciousness of Casa Veranda Hotel. We apologize for the inconvenience with the hot tub and will address the drainage issue promptly. We appreciate your review.

muchas gracias por sus comentarios los cuales nos ayudan a mejorar y a poder seguir brindando un servicio de excelencia

Thank you, Margaret, for your review of Casa Veranda Hotel. We apologize that the staff and the service didn't meet your expectations, but your retroalimentacion it's very important for us, for be better. We appreciate your feedback regarding the breakfast buffet and will take it into consideration for improvement. We hope that you will consider staying with us again in the future, and you now that coments are important for us.

Mrs. Chang We hope see you soon.

We sincerely appreciate your compliments and recommendations. We are glad to hear that you enjoyed your stay and appreciated the attention of the team, the room decor and the view. We are here to always provide you with an exceptional experience. We look forward to welcoming you back in the future, thank you very much for choosing our hotel!

We sincerely thank you for your kind words. We are delighted to know that you felt at home and appreciated the attention of our staff. It will be a pleasure to welcome you again in the future. Thank you for choosing us and for sharing your positive experience, we hope to see you soon!

We're thrilled to hear that you feel at home here! Your compliments about our staff, spacious rooms, great view, and coffee maker are truly appreciated. It is wonderful that you are enjoying the two balconies and the convenient location near the airport and in the heart of Zone 10. We are delighted to be a part of your positive experience, and look forward to welcoming you back. Thank you for choosing our hotel.

Thank you very much!We hope to see you soon.

We are sincerely pleased to hear that your experience with us stands out as the best. The convenient location near the airport and the surrounding amenities such as shopping malls and plazas seem to have contributed to your positive stay. Delighted that you found our staff friendly, friendly and pleasant, creating a homely atmosphere. Thank you for recommending us.

We are very grateful for your complimentary review! Your appreciation to our front desk team, especially Yajaira, makes our hearts happy. Delighted to know that your check-in experience was the best and that Yajaira provided you with all the necessary information. It is wonderful that you enjoyed the spacious room with two balconies and the fantastic view of the mountains and volcanoes. I am glad that the amenities, including the coffee maker and kitchen utensils, contributed to your positive experience. We would be happy to welcome you back any time - thank you for choosing our establishment!

We offer our sincerest apologies for the inconvenience you experienced with the laundry service. Your feedback is important and I assure you that we will address this issue so that it does not happen again. Please accept our apologies and thank you for your understanding. We look forward to seeing you again and providing you with the excellent service you deserve. Thank you for taking the time to provide your feedback, it makes us grow.

Estamos encantados de saber que nuestro personal hizo que sus últimas horas en Guatemala fueran cómodas y agradables. Es un placer para nosotros atenderle y asegurarnos de que se siente bien atendido. Nos alegra que haya disfrutado de la deliciosa comida. Buen viaje, ¡y esperamos volver a darle la bienvenida en el futuro!

Estimado Juan muchas gracias por sus comentarios , esperamos poder tenerle de vuelta nuevamente

We appreciate your kind words. We are glad to hear that you enjoyed the cleanliness, good service and convenient location. We are always here to serve you and look forward to welcoming you back soon!

Hello Alex! Thank you for your kind review of Casa Veranda Hotel. We are glad to hear that your experience was a good one. If you have any other questions or need more information, please don't hesitate to ask - we hope to welcome you back to our hotel soon!