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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Single Room

Max Occupancy: 1 guest

Get an overview of this hotelFamily-friendly Guatemala City hotel in Zona Viva with free breakfast

Location

This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of El Obelisco, Plaza Fontabella Shopping Center, and Union Church of Guatemala. The Village Shopping Center and Embassy of Canada are also within 15 minutes.

Hotel Features

A bar/lounge, coffee/tea in the lobby, and 24-hour room service are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include meeting rooms, concierge services, and dry cleaning.

Room Amenities

All 116 rooms boast fireplaces and offer WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find down comforters and hair dryers.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool and health club at a partner hotel. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site. A total renovation of this property was completed in January 2013.

Hotel Biltmore Guatemala is a smoke-free property.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Free airport transportation 
  • Meeting rooms 
  • 24-hour front desk 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Total number of rooms - 116 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Coffee/tea in lobby 
  • Elevator/lift 
  • Bar/lounge 
  • Free breakfast 
  • Concierge services 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Laundry facilities 
  • Number of floors - 5 
  • Luggage storage 
  • Free self parking 
  • Smoke-free property 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Number of buildings/towers - 1 
  • Television in lobby 
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Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Wireless internet access ( 15 USD per 24-hour period )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Fireplace 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Premium TV channels 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Cable TV service 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • In-room safe (laptop compatible) 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Turndown service 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Down comforter 
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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