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Hotel Maya Excelsior

3.0 star property
Hotel in Guatemala City with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Maya Excelsior

Swimmers can enjoy the pool surrounded by a tiled floor and walls, with a wooden panel design on the back wall and two ladders for easy entry and exit.
Step into a traditional lobby with an ornate wall, staircase, and cozy seating area.
Stroll through the serene courtyard surrounded by lush greenery and modern buildings.
Stunning staircase leads to an upper level, flanked by large columns and a patterned carpet.
Welcome to our hotel lobby, featuring a polished tile floor, a reception desk with a sign above, and decorative lighting fixtures.
Hotel Maya Excelsior is minutes from Paseo Cayala, offering beautiful gardens and authentic local flavors. Guests can enjoy indoor or outdoor pools, stay connected with WiFi, or maintain their fitness routine at the well-appointed gym.

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Suite, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 2 Twin Beds, Non Smoking

Bed sheets

Classic Double Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Double Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Exterior

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8.6 out of 10, Excellent, 998 reviews
The price is CA $133
CA $162 total
includes taxes & fees
Jul 26 - Jul 27
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About the area

Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1

What's nearby

  • Central Market - 8 min walk - 0.7 km
  • Estadio Nacional Mateo Flores - 16 min walk - 1.4 km
  • U.S. Embassy in Guatemala - 4 min drive - 3.6 km
  • La Aurora Zoo - 5 min drive - 4.7 km
  • Paseo Cayala - 7 min drive - 3.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Taco Bell Paseo La Sexta - ‬4 min walk
  • ‪Restaurante El Diamante Tipico - ‬3 min walk
  • ‪La Cocina de la señora Pu - ‬4 min walk

About this property

Hotel Maya Excelsior

Hotel near Paseo Cayala
You can look forward to a garden, dry cleaning/laundry services, and a gym at Hotel Maya Excelsior. The on-site restaurant offers breakfast and lunch. In addition to conference space, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), smoke-free premises, and 2 meeting rooms
  • Luggage storage, an elevator, and a 24-hour front desk
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 22 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 8 for children
  • Pet fee: USD 10 per pet, per night
  • Credit card charges are subject to a surcharge of 22 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Maya Excelsior GUATEMALA
Maya Excelsior GUATEMALA
Hotel Maya Excelsior Guatemala City
Maya Excelsior Guatemala City
Hotel Hotel Maya Excelsior Guatemala City
Guatemala City Hotel Maya Excelsior Hotel
Hotel Hotel Maya Excelsior
Maya Excelsior
Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel
Hotel Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel Guatemala City

Frequently asked questions

Does Hotel Maya Excelsior have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel Maya Excelsior?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Maya Excelsior on Jul 20, 2025 start from CA $57.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Maya Excelsior pet-friendly?

Yes, Hotel Maya Excelsior allows pets (limit 1 total). There's a fee of USD 10 per pet, per night.

How much is parking at Hotel Maya Excelsior?

Self parking is free at this property.

What time is check-in at Hotel Maya Excelsior?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Excelsior?

Check-out is at noon.

Where is Hotel Maya Excelsior located?

Located in Zona 1, this hotel is steps from Museum of Invisible Musicians and Church of St. Francis. Museo de Musicos Invisibles and Catedral Metropolitana are also within 10 minutes.

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Hotel Maya Excelsior Reviews

Reviews

5.4
Rating 10 - Excellent. 12 out of 45 reviews
Rating 8 - Good. 4 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 9 out of 45 reviews
Rating 2 - Terrible. 18 out of 45 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10

Visited by artists and president
Stayed 3 nights in Jun 2024

6/10

The staff was polite. Gave us a quick tour around the vicinity.
Stayed 1 night in Jul 2023

4/10

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Stayed 2 nights in May 2024

2/10

I don’t recommend this Hotel to anyone!
Stayed 1 night in Nov 2023

10/10

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Stayed 4 nights in Jul 2023

2/10

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Stayed 1 night in Sep 2024

4/10

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Stayed 3 nights in Jul 2023

6/10

Ok
Stayed 18 nights in May 2024

4/10

People talking all night on the stairs up n down the building floors n drinking
Stayed 1 night in Sep 2022

2/10

No hot water
Stayed 2 nights in Mar 2024

2/10

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Stayed 1 night in Jul 2023

4/10

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Stayed 12 nights in Feb 2024

2/10

Is not worth the 50$
Stayed 2 nights in Apr 2023

2/10

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Stayed 1 night in Jul 2025

2/10

De entrada el personal es arrogante, habían cucharachas en el escritorio de recepción y en las habitaciónes, para el precio esta demasiado. Demasiado caro para las instalaciones y servicio que se brindó. Definitivamente si tienen oportunidad de quedarse en este lugar, no lo hagan. Mal recomendados
Stayed 1 night in Apr 2025

10/10

Me hospedaría nuevamente allī.
Stayed 10 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

4/10

Es un hotel que brinda condiciones regulares de Hospedaje, para mi regular.
Stayed 3 nights in Mar 2025

10/10

Stayed 5 nights in Nov 2024

4/10

Stayed 2 nights in Nov 2024

10/10

Muy bien lugar limpio y confortable
Stayed 2 nights in Oct 2024

2/10

El cuarto inundado de cucarachas . El elevador no funciona .
Stayed 2 nights in Sep 2024

2/10

Stayed 1 night in Aug 2024

2/10

Place was dirty staff did not help
Stayed 1 night in Jul 2024

2/10

Terrible, las fotos de la publicidad no son actuales. El servicio al cliente fue pésimo. Realicé una reserva por 5 días y solo me pude quedar la primera noche.
Stayed 4 nights in Jun 2024