Hilton Guangzhou Tianhe

Photo gallery for Hilton Guangzhou Tianhe

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Outdoor pool
Outdoor pool
Outdoor pool
Room Amenity

Overview of Hilton Guangzhou Tianhe

Hilton Guangzhou Tianhe

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500

Explore the area

  • Popular LocationTianhe Stadium2 min drive
  • Popular LocationGrandview Mall3 min drive
  • Popular LocationGuangzhou Zoo5 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)30 min drive

Choose dates to view prices

About this area

Guangzhou

Located near the boardwalk, Hilton Guangzhou Tianhe is in Guangzhou Central Business District neighborhood and is connected to a shopping center. Huanghuagang Park and Baiyun Mountain reflect the area's natural beauty and area attractions include Guangzhou Zoo and Guangdong Academy of Sciences. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium.

What's nearby

  • Tianhe Stadium - 2 min drive
  • Grandview Mall - 3 min drive
  • Taikoo Hui - 3 min drive
  • Guangzhou Zoo - 5 min drive
  • Guangzhou Opera House - 5 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • Cafe at 2 — 1 min walk
  • IL Ponte — 1 min walk
  • Vili International Hotel — 9 min walk
  • RICCI Creative Eats — 13 min walk
  • 潮庄酒家 — 14 min walk

About this property

Hilton Guangzhou Tianhe

5-star luxury hotel connected to a shopping center in Guangzhou Central Business District
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include 3 bars/lounges, a health club, and a snack bar/deli. All 498 soundproofed rooms feature WiFi and iPod docks. Guests will appreciate conveniences like refrigerators and coffee makers, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.
Hilton Guangzhou Tianhe offers 498 accommodations with iPod docking stations and DVD players. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room full-sized refrigerators/freezers, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Guangzhou hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 for adults and CNY 86.50 for children
  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • Free reception (select days)
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 172.5 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 173 for adults and CNY 86.50 for children (approximately)
  • Fee for in-room wireless Internet: CNY 60 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 11:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 347 out of 788 reviews
5 - Excellent 44%
Rating 4 - Good. 313 out of 788 reviews
4 - Good 40%
Rating 3 - Okay. 66 out of 788 reviews
3 - Okay 8%
Rating 2 - Poor. 33 out of 788 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 788 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, clean room, convenient location and polite staff. Buffet was average, not many non-seafood hot dishes to choose from but suchi was good,so were desserts.Nice and quiet.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice rooftop pool and super comfy rooms.
Stayed 7 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel with great location nearby the railway station. Five stars facilities and professional service given the guest a wonderful experience.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Hilton Tianhe in GZ
very good hotel with good service. very pleasant and location is 700m walking distance away from the nearest MRT station. Linhe West Station. Give this hotel a go
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019