Superior Triple Suite
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Reviews of Henry Business Hotel

3.5 out of 5
Henry Business Hotel
No 26 Baohua Road, Huadu District, Guangzhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 69 reviews" "
Rating 8 - Good. 28 out of 69 reviews" "
Rating 6 - Okay. 22 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it's a good hotel but too bad if you don't have didi apps, it's hard to get a cab to the hotel from railway station due to its short distance (around 2km)
Stayed 1 night in Dec 2018

4/10 Poor

Annie, Los Angeles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel staffs don't speak English. They use translator app from their cellphone but it barely translates well. I'm not saying the service of staffs are bad, just that it was very hard to communicate even on the front desk, housekeeping also in the restaurant. And although I make reservation through Expedia, they asked to pay the payment for the nights I'm staying so it took very long to explain I already fully paid. When check out front staff told me I didn't get to pay 1 night. I stayed for Oct. 11 and check out Oct. 16th, but this staff counted as 6 nights. It is the math issue... Although my taxi was coming soon, this staff kept telling me I didn't pay 1 night and I tried to explain by showing the calendar to count the nights I stayed, but still doesn't seem to understand why it should be count as 5 nights. I wanted to speak to the manager, so I use the translator app to call the manager but don't even call the manager but the staff acted like counting the dates I stayed again and said ok to go. What the heck...
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Aug 2018

8/10 Good

XIAO hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Pretty good! Will recommend and come again
Stayed 4 nights in Jan 2018

4/10 Poor

YITA

Liked: Cleanliness, property conditions & facilities, room comfort
Check in took almost 40 mins because the hotel couldn't find the booking from Hotels.com (Expedia). Need more training on the service. I had to call oversea to let Hotels.com contact the Hotel, otherwise my booking is like ghost. Plus, this cost me long distance call to contact!
Stayed 2 nights in Jun 2017

8/10 Good

Grace K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good. Good value for the money I paid.
Stayed 2 nights in Aug 2017

8/10 Good

Garth, Christchurch, New Zealand.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in HuaDu area of Guangzhou.
Due to flight delays, I did not arrive until 12:30am. The room had been kept for me. The staff were very pleasant.One staff member at the front desk spoke English.

8/10 Good

Ternece, England

Liked: Cleanliness, staff & service, room comfort
Good Hotel
A good hotel staff were very friendly no problem with most staff understanding English and very helpful room clean and very comfortable cleaned every day the only problem that I found was that the carpets need shampooing the only thing that was missing was there were no tourist information but staff said were waiting for some to arrive good price for this hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
free local and national calls are the plus
there is no ventilation which gives the room very warm and not comfortable. on the 2nd day of stay, the breakfast couldn't make ready at 7am. As I need to leave at 7:30am, I just grab a toast and nothing else can be available for eating.

10/10 Excellent

Charley, MEL

Liked: Cleanliness, staff & service, room comfort
Good place at an affordable price with best staff
Great staff but little bit away from the city however service is better than expected. the only draw back is food, for the breakfast they got the same menu again and again. never recommend the foods the taste was terrible. other than that all in good shape.

10/10 Excellent

Charissa T.

Liked: Cleanliness, staff & service, room comfort
Hidden treasure
Not the best location, but a good hotel if you have a car.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
China trip
Shower leaked on to carpet. Non-smoking room but could smell smoke coming into the room from other areas and rooms. Only one English speaking staff member.

6/10 Okay

Salomon, Mexico

Disliked: Cleanliness, property conditions & facilities, room comfort
Too Far from any important Guangzhou site
I payed 200 rmb for taxi to get to canton fair. And yes coming back I took metro for 3 interchange lines and 45 minutes trip for 8 rmb and then moto taxi 70 rmb so I paid a third but who said that is the idea? i chose hotel for price but I the end transportation wheight and I could have had a better stay in a better place with a little more money

6/10 Okay

Mahdi, Zahr

Liked: Cleanliness, room comfort
Good stay - One night experience
Close to the airport Costs you 8 Yuan to commute (one way) between airport and hotel The room is good

8/10 Good

warriors1

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Art Teacher, China

Liked: Cleanliness, staff & service, room comfort
Ordinary, clean, helpful staff
I think the hotel is geared toward large groups. The lobby gives the initial impression that the hotel is shabby but the room I had was clean, comfortable and tastefully decorated. The beds are hard but that is to be expected in China. The staff was *very* helpful and friendly, but I live in China and am used to how things work here. It was supposed to be close to the airport but it was not as close as some others (maybe 15 or 20 minutes away). If you take the public bus it costs very little. If you take a cab it will cost more but should still be "cheap". Ask the price before you get in and/or make sure the driver uses his meter. Your room may not be as advertised. I was promised a bathtub, bathrobe, and a coffeemaker and they had no idea what those things even were. Breakfast is very Chinese (and not great). You my have to request coffee if you want it and wait while they brew it (at least it is brewed). The bar is cozy if you sit under the heating vent, and the food there was good and reasonably priced (large portions to be shared by a group of 2-4). The neighborhood was not a tourist area -- just your average Chinese city block, but had a convenience store and bank across the street. It was OK for an overnight but I thought the "discount" price was what was was worth, no more.

6/10 Okay

Fukuda, Tokyo

Not suited for late arrival/early departure
Room was clean, except for the somewhat worn out carpet floor. Friendly staff with average English. I chose it for price and for supposedly being convenient to the airport. A late arrival however means you'll depend on a taxi to get there as the last bus leaves at 22:00. I paid 80 RMB after negotiating since no driver would accept to turn on the meter. Next morning, the shuttle bus to the airport simply didn't show up. Had to take another taxi, paying 50 RMB by the meter this time. None of this is the hotel's fault, but If I knew it in advance, would have paid more for one of the hotels which are directly connected to the airport.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Dave S, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Slow WiFi
The room cleanliness was ok but shower drain was little clogged up. wifi was so slow that even sending simple email is a pain. No English TV channel is also a thumbs down but I guess this hotel is mainly for locals.

8/10 Good

Philip Balacco, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GZ Henry Hotel Stay
The staff were friendly and helpful, although the English skills could be better for some of the staff, they were all helpful and willing to try and communicate. Lily, Jason, Leo, Kelly and many more were very helpful and nice to chat to, i only wish my Chinese was better. It would be nice if they had some maps of bus routes and train/subway routes handy to hand out to visitors like me, one thing i found annoying was the disregaurd of the NO SMOKING signs, and the poor employees have no power to enforce this. it would be a thoughtful idea to enforce this for other non smoking patrons and for health.

6/10 Okay

sam kan

Liked: Staff & service
very fat of main city and markets .....
any way its not a better place to stay there for business or visit markets , hotell was better and staff was nice and friendly ,but wast too much for taxies and visit markets

8/10 Good

Jen, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Henry
We stayed at Henry Business Hotel for just one night to break a long journey. I chose it for price, shuttle from airport, breakfast inclusion and relative closeness to the airport - although I still don't have a clue of districts and directions in Guangzhou. There were many hotels closer to the airport - it took about 35 mins in the bus, oooh, the traffic !! Anyway, when you get out of the airport just look along the footpath and find stand 9, the hotels are listed on a sign and, fortunately, were written in English as well as Chinese and we could see Henry Business Hotel so we just pointed to it - no English was spoken - 8 nuyen (RMB) each. The bus dropped us across the street. On the way back it picks up from the Hotel. The staff at the hotel spoke a little English and they were friendly - not like at other hotels we encountered. The room was clean and comfy. Breakfast on the 3rd floor was tasty, although not a weetbix in sight!! Check out was smooth and the porter, Jack, helped us with our bags when the bus arrived. A pleasant stay.

2/10 Terrible

The Commander

Disliked: Staff & service, property conditions & facilities, room comfort
Disaster. Would give a "0" if I could.
There are people who own hotels, and there are people who know how to run hotels. 1) 3 calls to the hotel before I booked asking if they had a free shuttle to the airport. Answer all 3 times was "yes". They lie. They told me the shuttle bus left at 10:55. When I arrived in the lobby, I was told it arrived at 11:05. Then they explained that the bus costs money, even after telling me 3 times it was free. Then they explained the bus was actually run by another hotel. At 11:25, there was still no bus, and they had no phone number to call, and had no clue when/if it would arrive. So, I had to take a taxi instead. 1) They're liars, and not even very good ones. 2) The hotel is old, and beat. Chipped, cracked everything. 3) Breakfast was awful. Was told b-fast was 7-10. Arrived at 9:20, and almost everything was gone. When I asked for something, I was told they were out. A few slices of warm watermelon, and a few slices of limp white bread. 10 staff members, looking bored, talking amongst themselves. Had to get my own coffee 3 times. "Orange juice" was orange colored, sugar & artificial syrup concoction not fit to drink. 4) 9 trips to my room by "engineering" staff concerning various things that didn't work. The answer to everyone of my questions was "I don't know". Those were the truest words spoken by anyone there. They don't know anything about running a hotel. Plus, it's only "near" the airport if you consider 30 mins "near". Stay somewhere else, or sleep at the airport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good location from airport
easy location to find....but be aware staff do not speak english...

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, room comfort
Excellent price for this kind of hotel!!!
I had great experience!!! Excellent price for this type of 4 star hotel! I would definitely stay at this hotel again!

8/10 Good

Barry, Perth WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel Good
I had a great stay at the hotel, staff were very helpfull and polite. It is everything one would want. Weakest point and it is the same with most hotels,the breakfast was dreary,it should be cooked as required and I found the dinner menu too exotic, and too much coconut, China has great food leave the Thai food for when we visit Thailand.In Thailand it is superb.

10/10 Excellent

Hui, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guang Zhou Henry Hotel.
good price, great location, easy to catch flights (Air port bus in front of the hotel, ￥8 you can get to the air port directly.) facilities in the hotel are new and clean. free breakfast. trust me, it worth the money you paid.

10/10 Excellent

Fenglan, Hollwood, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel with an Excellent Restaurant
Henry Business Hotel has access to a very efficient Airport bus for a very reasonable price as early as 5:30a.m. Their restaurant is superb and has reasonable priced items. The surrounding area is not a Night life area. But it is peaceful. For it' s location and rates this is an extremely very convenient Hotel. Some of the staff at the front desk speak good English and the entire staff of the Hotel is friendly and very nice.

10/10 Excellent

Xinxuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Henry Business Hotel - Close to Airport
The interior is modern and contemporary. Very cosy and clean. We went to the LA restaurant to try the food. The Green Curry was fantastic! The airport express service made it convenient for us to get to the airport at a good rate. Overall, I would highly recommend this hotel who would like a good night's stay before an early flight the next day.

8/10 Good

David, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only criticism is location to airport
Very nice staff. English speakers; some better than others, but could be understood. The staff tried very hard to be understood and to understand English. Transportation is a problem. Hotel is 30 mins. from airport. Reservation for pick-up is best, so the airport staff told me. If no shuttle reservation, must negotiate hard with airport staff to have them call hotel. Airport staff would prefer that one buys a SIM card and call the hotel yourself. The hotel shuttle will send in a page boy with a sign, indicating the surname/last name. There is a very convienent bus back to the airport, leaving every 30 mins. during the day. This bus is an express, and costs 8yuan (1.5 USD).

6/10 Okay

Adrian, Philippines

Disliked: Staff & service
Review of Henry's Hotel
he reviews say that the hotel is within close vicinity to the airport. This is not true. Perhaps, the reviews were referring to the OLD airport of Guangzhou. The airport is about 30 mins away from the airport and cost of taxi is about 60 CNY (chinese currency) or approximate 10 US Dollars. Rooms are OK nothing great.

8/10 Good

Pedro, Fort Lauderdale, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly remarkable experience
This hotel is very good in regards to the room and the courtesy of the people. There is not much to do around the hotel but it is safe and the people are very friendly. I highly recommend it to anyone that is traveling to Guanzhou, China.

6/10 Okay

gabi

Liked: Cleanliness, staff & service, room comfort
ok
ok

10/10 Excellent

Matty, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with great hospitality
I stayed with the family on a business trip and immediately you stepped inside, you're made to feel at home and part of the family of the staff. The hotel had lots of friendly staff who made the visit very pleasant and would surely consider staying there again. Kevin the front desk manager is a top guy who goes out of his way to make you feel comfortable. We had our room changed on the first day as we had a baby with us and it was kindly switched to a much larger room. Air-condition in the rooms was handy as we visited in the summer. Breakfast was superb and varied but you need to get up early to tuck in before it's depleted. Cleaning staff did a fabulous job and you even get free fruits and bottled water every afternoon. Location in Huadu district is good but prepared to pay taxi fares into Guangzhou city centre for decent shopping or sightseeing. You get shuttle bus to the airport every half an hour and bus shuttle everyday for the Canton fair if you visited in April & October for the fair. Great staff with energy and hospitable but need to learn some english language to communicate effectlively for international customers. Moon the Director of Sales is always having a smile on her face and it was a memorable trip for us.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Very good hotel. Location requires
Very good hotel. Location requires some taxi or bus from station but otherwise convenient.

8/10 Good

Edoku

Liked: Cleanliness, staff & service, room comfort
Nice area and good hotel
I was traveling to different places in China with my girlfriend for vacation and stayed at this hotel. The staff there was very friendly and the bell-boy was very courteous. Coming off for my experience of staying at numerous China hotels, this was quality! Hotell was very clean un-like the other hotels that I've stayed at during my travel through China. I highly recommend this hotel. Location is decent... Quiet friendly area with great restaurants. I will definately return to this hotel if i were to travel to Ghongzhou again.

8/10 Good

David

Liked: Cleanliness, staff & service
It's wrong to choose this hotel
It's wrong to choose this hotel to stay.Because the location really...really far from everywhere. Just closed to the airport only. I have to pay CNY125 for taxi from San Yuan Li because there's no Metro service around the hotel.

8/10 Good

PETER

Very good price during Canton
Very good price during Canton Fair !

8/10 Good

Mehdi, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at the hotel
It is a great clean brand new hotel with very helpful staff, It is very inexpensive hotel since is one hour away from Guangzhou (it is a Guangzhou district) however there is a shuttle bus every half an hour to the airport and a shuttle bus to Guangzhou. They also have a shuttle bus to canton fair if that is what you are going for. If you do not have to be in Guangzhou city all the time this hotel would really suit you. Just make sure you have the address write in Chinese if is your first time going to the hotel or you have the right phone number. There is also a few massage place hundred meters away from the hotel If you need a good massage after long day at the fair.

8/10 Good

WAIKEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一般的なビジネスホテル
繁華街からは少し離れているが、徒歩圏内にレストランやコンビニもあります。冷蔵庫が全室に設置されてないのが難点。
Stayed 1 night in Jan 2019

8/10 Good

Shoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Yuet Hing

Disliked: Cleanliness
酒店員工很有禮貌及解答詳細, 但牀單有污積而沒有更換, 這點應要留意!

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Room comfort
靠近機場的飯店
飯店太舊了點，床不夠舒適，早餐還不錯，這樣的價格應可有更好的品質才是。離機場約20分鐘，若無交通工具會很不方便，附近沒有什麼可逛的地方。

6/10 Okay

nelson, HK

Liked: Cleanliness
普通體諒
第一㳄用E網預訂，去到酒店竟然說找不到我的訂單，還好酒店職員接受我的預訂，酒店房舒適度還不錯, 地方算大，預訂是雙人床，可惜給錯了房間類型

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mycket vänlig och hjälpsam personal
då jag känner många kineser har jag en stor fördel här som hjälper mej med allt

6/10 Okay

CHARLES, HONG KONG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
環境霉氣比較重,空氣不流暢.
大房間外的另一台空調不能調低,只有暖風,很不舒服: 地毯不乾淨,很多污積; 掛花灑頭的接頭鬆脫: 兩台電視,其中一台壞掉: 3樓餐廳空調不夠涼快,大汗淋漓的用餐. 用過的餐枱布沒有更換,只是用水清洗污積後再重新放上餐具. 用餐枱布擦乾筷子. 用免費早餐時,前台跟餐廳溝通混亂(可享用免費早餐客人數量問題),令客人困窘.