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Get an overview of this hotelFamily-friendly Guangzhou hotel in Tianhe with 3 restaurants


This family-friendly Guangzhou hotel is located in the business district, within a 15-minute walk of Guangdong Museum, Guangzhou Opera House, and Flower City Square. Taikoo Hui and Canton Tower are also within 2 mi (3 km).

Hotel Features

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 350 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Guangzhou features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a 24-hour fitness center, a steam room, and tour/ticket assistance.

Grand Hyatt Guangzhou has designated areas for smoking.

  • 24-hour fitness facilities 
  • Conference center 
  • Year Built 2008 
  • Steam room 
  • 24-hour front desk 
  • Total number of rooms - 350 
  • Number of floors - 24 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Number of restaurants - 3 
  • Number of meeting rooms - 6 
  • Sauna 
  • Number of buildings/towers - 2 
  • Garden 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Free bottled water 
  • Coffee/tea maker 
  • Phone 
  • Iron/ironing board 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Down comforter 
  • LCD TV 
  • Bidet 
  • Blackout drapes/curtains 
  • Slippers 
  • Air conditioning 
  • Climate control 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Desk 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

G Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Market Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Penthouse - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, a steam room, and a 24-hour fitness center.

Spa Services

O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Couples treatment rooms 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 6 
  • Body wraps 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

No pets or service animals allowed


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Deposit: CNY 500 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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