Title: Hotel Chocolate Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chocolate Suites Hotel in Guanajuato with free valet parking and a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/1ad7aa67.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/14e77c81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/ab4da080.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/283f483b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City Room, 1 King Bed, Non Smoking (Noka)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/8a62226c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chocolate Suites sits in the heart of Zona Centro, offering a warm fireplace and inviting garden for guests to enjoy. Travelers appreciate the practical dry cleaning services and can relax with coffee at the café while using the in-room WiFi connection. 8.2 Very good ## Popular amenities - Pet-friendly - 24/7 front desk - Room service - Breakfast available - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/6addd46f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva) 9.0 Wonderful 2 reviews ### Highlights Deck/patio Separate sitting area Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet - 344 sq ft - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Business Quadruple Room, 2 Double Beds, City View (Marcolini)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/68e8ee7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Quadruple Room, 2 Double Beds, City View (Marcolini) ### Highlights Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet Portable fan Premium bedding - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ![Standard Room, 1 King Bed, Non Smoking (Leonidas)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/581b8146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (Leonidas) ### Highlights Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet Portable fan Premium bedding - 269 sq ft - Sleeps 2 - 1 King Bed ![Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/283f483b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) 10.0 Exceptional 3 reviews ### Highlights Deck/patio Separate sitting area Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet - 388 sq ft - Sleeps 4 - 2 Double Beds ![Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/a690762b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Premium bedding 2 bedrooms - 269 sq ft - 2 bedrooms - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Design Room, 1 Double Bed, Non Smoking (Totel)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/c1c996ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room, 1 Double Bed, Non Smoking (Totel) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet Portable fan Premium bedding - 269 sq ft - Sleeps 2 - 1 Double Bed ![Junior Suite, 1 King Bed, Terrace, City View (Delafee)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/24bbb3a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Terrace, City View (Delafee) 9.4 Exceptional 6 reviews ### Highlights Deck/patio Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![City Room, 1 King Bed, Non Smoking (Noka)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/d8505191.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room, 1 King Bed, Non Smoking (Noka) 8.6 Excellent 4 reviews ### Highlights Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet Portable fan Premium bedding - 269 sq ft - Sleeps 2 - 1 King Bed ![Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/113ac7d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Connecting rooms available LCD TV Hypo-allergenic bedding Down duvet Portable fan Premium bedding - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-Hotel-Chocolate-Suites.h33242309.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-Hotel-Chocolate-Suites.h33242309.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01246%2C-101.25120&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GpiZoesbRRrvYFsqYmohGre93b0=) Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000 #### What's nearby - Juarez Theater - 5 min walk - 0.5 km - Union Garden - 5 min walk - 0.5 km - University of Guanajuato - 7 min walk - 0.6 km - Pipila Monument - 7 min walk - 0.6 km - Alley of the Kiss - 10 min walk - 0.9 km #### Getting around - Bajío Intl. Airport (BJX) - 25 min drive #### Restaurants - ‪Santo Café - ‬3 min walk - ‪The Beer Company Tasting Room - ‬2 min walk - ‪Bar Fly - ‬1 min walk - ‪Vivo Café - ‬3 min walk - ‪Habibti Falafel - ‬1 min walk ## About this property ### Hotel Chocolate Suites Hotel located in Zona Centro Consider a stay at Hotel Chocolate Suites and take advantage of a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. Other perks include: - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services - Tour/ticket assistance, coffee/tea in the lobby, and a TV in the lobby Room features All guestrooms are individually furnished, and include comforts such as premium bedding, in addition to amenities like free WiFi. More amenities include: - Hypo-allergenic bedding and down comforters - Bathrooms with rainfall showers and hair dryers - 32-inch LCD TVs with satellite channels - Coffee/tea makers, portable fans, and daily housekeeping ## Similar properties ![Panoramic Studio Suite (Plus)](https://images.trvl-media.com/lodging/33000000/32110000/32106400/32106398/w3110h2096x0y0-8075dd6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Corazon Mexicano Zona Centro - Breakfast included - Free WiFi - Restaurant - Business services 8.6 Excellent 623 reviews CA $65 CA $78 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=32106398&PinnedHotelID=32106398&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8080000/8073300/8073284/b1422e2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Castillo Santa Cecilia Guanajuato - Pool - Free WiFi - Restaurant - Air conditioning 7.6 Good 2,068 reviews CA $53 CA $64 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=8073284&PinnedHotelID=8073284&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/bf203ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chocolate Carruaje Guanajuato - Pool - Spa - Pet-friendly - Parking included 7.6 Good 148 reviews CA $64 CA $77 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8010000/8001100/8001077/4ae0b5df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón de los Poetas Zona Centro - Free WiFi - Restaurant - Laundry - Room service 9.6 Exceptional 1,004 reviews CA $78 CA $94 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=8001077&PinnedHotelID=8001077&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8840000/8832500/8832418/c1467890.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Diego Zona Centro - Free WiFi - Restaurant - Bar - Room service 8.8 Excellent 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=8832418&PinnedHotelID=8832418&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite | View from room](https://images.trvl-media.com/lodging/54000000/53840000/53839000/53838901/c09214ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Hotel Zona Centro - Parking included - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 199 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=53838901&PinnedHotelID=53838901&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 King Bed | Balcony](https://images.trvl-media.com/lodging/2000000/1580000/1571800/1571767/18085a0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Corazon Mexicano Guanajuato - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 688 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=1571767&PinnedHotelID=1571767&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Single Room, 1 Double Bed | Street view](https://images.trvl-media.com/lodging/21000000/20110000/20102600/20102597/9d122916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Rita Zona Centro - Free WiFi - Restaurant - Housekeeping - 24/7 front desk 8.2 Very good 200 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=20102597&PinnedHotelID=20102597&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/19000000/18930000/18920800/18920775/9b564398.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mesón del Rosario Zona Centro - Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.6 Excellent 231 reviews CA $60 CA $72 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18920775&PinnedHotelID=18920775&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/d643156a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chocolate Deluxe Zona Centro - Parking included - Free WiFi - Restaurant - Bar 7.8 Good 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking available only on request - Free secured, covered self parking on site - Free secured, covered valet parking on site - Limited onsite parking - Onsite parking options include a garage and a carport ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In the mountains - Terrace ### Accessibility - No elevator ### More - 2 buildings - 2 floors - Communal living room - Designated smoking areas - Fireplace in lobby - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Restaurant dining guides ### More - Connecting rooms available - Individual decor - Individual furnishings - Iron/ironing board on request - Portable fan ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children - Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4) - Pet deposit: MXN 500 per stay - Pet fee: MXN 250.50 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Chocolate Suites Guanajuato Chocolate Suites Guanajuato Chocolate Suites Hotel Chocolate Suites Hotel Hotel Chocolate Suites Guanajuato Hotel Chocolate Suites Hotel Guanajuato ## Frequently asked questions ### Is Hotel Chocolate Suites pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of MXN 500 per stay and a fee of MXN 250.50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Chocolate Suites? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Suites on Dec 21, 2025 start from CA $44.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Guanajuato-Hotels-Hotel-Chocolate-Suites.h33242309.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel Chocolate Suites? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Hotel Chocolate Suites? > Check-out is at noon. Late check-out is available for a fee. ### Does Hotel Chocolate Suites provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies. ### Where is Hotel Chocolate Suites located? > Located in Zona Centro, this hotel is within a 10-minute walk of Museo Iconográfico del Quijote, Don Quijote Iconographic Museum, and Union Garden. Guanajuato Funicular and Church of San Diego are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Chocolate Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 111 8 - Good 89 6 - Okay 23 4 - Poor 18 2 - Terrible 16 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Steven Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with the perfect view of the city ##### Steven Stayed 2 nights in Nov 2025 ### 8/10 Good #### Manuel Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exellent view of the city. Nice restaurant ##### Manuel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Pilar Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place with great view ##### Pilar Stayed 1 night in Jul 2025 ### 8/10 Good #### YUDIRIA Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities is as the pictures, clean and quiet ##### YUDIRIA Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Evodia Aug 23, 2025 Liked: Staff & service, property conditions & facilities The staff was awesome. Upon informing the receptionist in the evening that both beds had dirty sheets, she replace herseft. ##### Evodia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jesus Amando Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente servicio ##### Jesus Amando Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a great place staff was so nice and helpful ##### Paul Stayed 3 nights in Sep 2024 ### 8/10 Good #### Ricardo Nov 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The city view was very nice. ##### Ricardo Stayed 3 nights in Oct 2024 ### 8/10 Good #### Jocelyn Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view is amazing. Definitely best view in town. ##### Jocelyn Stayed 3 nights in Sep 2024 ### 8/10 Good #### Deana Feb 24, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Absolutely stunning view! 🌅 Absolutely stunning view! The service was amazing! We were a little disappointed with there being hairs in the bed, but the cleaning staff offered to take care of the situation. The view makes it worth it all! It’s stunning watching the sunrise 🌅 and the sunset. ![Terrace from suite. ](https://a.travel-assets.com/ugc/hotel-reviews/203DDFD9D7E4F8E711537EB10A795513FDA4B65E1740410843192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/9B56CF9B060F3C8442532ECDA183FF02E0E03D7A1740410843318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View at sunset](https://a.travel-assets.com/ugc/hotel-reviews/DA140512553F6165F15EC1DD4C6E22B9D45061E61740410843385.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunset from terrace](https://a.travel-assets.com/ugc/hotel-reviews/1E543266BDBB1934855489A43BC4C4977875A2FD1740410843282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deana Stayed 2 nights in Jan 2025 ### 8/10 Good #### Wendy Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities On top of a cliff so very difficult to access. View was spectacular. ##### Wendy Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jilma Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff members . They're knowledgeable, welcoming and friendly. The location isn't too close to the main attraction sites but it's easy to grab a taxi. ##### Jilma Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Chris Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this hotel. Great quiet view of Guanajuato. We were able to see the whole city without hearing a sound from it. The staff were absolutely amazing. They were very friendly and accommodating for meals. Overall, we would come back. ##### Chris Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Carolina Oct 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort we had a good time at this place, very clean and confortable, nice view and great food at the restaurant, you definitely won’t have the newest and the most modern amenities but overalls it was great ##### Carolina Stayed 4 nights in Oct 2022 ### 8/10 Good #### Thomas Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice location, room with great view and free parking. 10 minutes walk to city center. Return by Uber around 80 Pesos ##### Thomas Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Julio Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance to the main areas of Guanajuato. Excellent view of the city - day or night. ##### Julio Stayed 5 nights in Feb 2024 ### 8/10 Good #### Karen Mar 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small parking lot on a weekend but view was awesome. ##### Karen Stayed 4 nights in Mar 2023 ### 8/10 Good #### Jean Nov 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic view. Staff helpful in answering any question you might have. Would stay there again. ##### Jean Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Jorge Oct 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great view ##### Jorge Stayed 4 nights in Oct 2023 ### 4/10 Poor #### Arturo Dec 27, 2024 We’re close to the reservation so it was loud ##### Arturo Stayed 3 nights in Dec 2024 ### 8/10 Good #### Marianne Sep 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s easy to confuse with the other Hotel chocolate and its Steep hill up. Beautiful view ##### Marianne Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Bertha Jul 4, 2025 Liked: Staff & service Disliked: Cleanliness, amenities The view is beautiful from the room but I have to update my reservation because the room wasn’t available at 3:30 pm so I have to pay extra fee in order to have a room right away. Bathroom in bad conditions and old. Walking distance from hotel to teatro Juárez and Center is not 5 minutes, it took us 15 minutes, they need to be honest on that information. ![](https://a.travel-assets.com/ugc/hotel-reviews/06ff977b-7e52-4df0-9262-09a678250976-1751670497335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3cdaed77-2728-4be4-ab23-d09502346d7a-1751670435439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bertha Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Lauren Oct 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Had booked a different hotel chocolate branch hotel, paid, then TWO DAYS before our trip we were informed by Hotel Chocolate Suites that they were " moving us to a different location" Not the area we chose, much further from everything, very inconvenient. Offered no solutions. Arrived at the hotel and it was ridden with bugs ( roaches and other types) roaches in the room, bed hard as a rock, sheets, blankets and towels smelled bad, the room felt like a dungeon, water ice cold, we had to book a different hotel after 1 night. Hotel supervisor refused to give us a refund or anything, instead offered a ride to the airport. Complete waste of money. Disappointed in their management for changing plans on their guests and refusing a refund to make up for it. Will advise everyone that I know to never stay here. ##### Lauren Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Erika Bernadette Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was fantastic, the view is the best in town. Our room was Delafee has a terrace huge bathroom. You will need a taxi to get into town , it’s about 4 dollars one way. Well worth it! Will return!! ##### Erika Bernadette Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### erica Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had Delafee room, best room ever! The view was amazing. King side bed huge restroom . I highly recommend. The staff goes out of their way for you. Please tip people that help you out there. ##### erica Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [The Ritz-Carlton, Grand Cayman](https://www.expedia.ca/Seven-Mile-Beach-Hotels-The-Ritz-Carlton.h1113248.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.ca/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Hampton Inn & Suites by Hilton Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Hampton-Inn-Suites-By-Hilton-Thunder-Bay.h15730839.Hotel-Information) > > [Hotels near Queen Elizabeth Theatre](https://www.expedia.ca/Queen-Elizabeth-Theatre-Hotels.0-l6089619-0.Travel-Guide-Filter-Hotels) > > [Days Inn by Wyndham Estevan](https://www.expedia.ca/Estevan-Hotels-Days-Inn-By-Wyndham-Estevan.h1172126.Hotel-Information) > > [All Inclusive Resorts and Hotels in New Zealand](https://www.expedia.ca/Destinations-In-New-Zealand-All-Inclusive-Hotel.0-0-d133-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Southwest Edmonton](https://www.expedia.ca/Southwest-Edmonton-Edmonton-Hotels.0-n553248635976007957-0.Travel-Guide-Filter-Hotels) > > [AC Hotel by Marriott New York Times Square](https://www.expedia.ca/New-York-Hotels-AC-Hotel-By-Marriott-New-York-Times-Square.h19835255.Hotel-Information) > > [Rosewood San Miguel De Allende](https://www.expedia.ca/San-Miguel-De-Allende-Hotels-Rosewood-San-Miguel-De-Allende.h3907636.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to London (LHR)](https://www.expedia.ca/lp/flights/yul/lhr/montreal-to-london) > > [Flights from Marseille (MRS) to London (LHR)](https://www.expedia.ca/lp/flights/mrs/lhr/marseille-to-london) > > [Flights from Vancouver (YVR) to Fort Nelson (YYE)](https://www.expedia.ca/lp/flights/yvr/yye/vancouver-to-fort-nelson) > > [Flights from St. George's Parish (BDA) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/bda/yyz/st-georges-to-toronto) > > [Pacific Coastal Airlines](https://www.expedia.ca/Pacific-Coastal-Airlines-Flights.c8P.Travel-Guide-Airlines) > > [Flights from Cranbrook (YXC) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yxc/yxe/cranbrook-to-saskatoon) ### Cars > [Car rentals near Port Canaveral](https://www.expedia.ca/Car-Rentals-In-Port-Canaveral.d6127851.Car-Rental-Guide) > > [Economy Rent A Car at 2899 No 3 Rd 160 Vancouver British Columbia CAN](https://www.expedia.ca/Economy-Rent-A-Car-at-2899-No-3-Rd-160-Vancouver-British-Columbia-CAN.v72375.Car-Rental-Guide-Location) ### Packages > [Giza Vacations](https://www.expedia.ca/Giza.d178624.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Canadian Tire Centre](https://www.expedia.ca/Canadian-Tire-Centre-Kanata.d6072511.Vacation-Attraction) > > [Kanata Centrum Shopping Centre](https://www.expedia.ca/Kanata-Centrum-Shopping-Centre-Kanata.d553248621562269604.Vacation-Attraction) > > [Houston Vacations](https://www.expedia.ca/Houston.d178265.Destination-Travel-Guides) > > [Saint Martin Vacations](https://www.expedia.ca/Saint-Martin.d6069955.Destination-Travel-Guides) ### General > [Visit Florida](https://www.expedia.ca/Florida.dx211)