Hello Crystal!Thanks so much for taking the time to write a review. We are genuinely sorry that our rooms, facilities, and service did not match up to your expectations. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our property is intentionally spread out to offer guests a variety of activities and preserve natural spaces. Located at the foothills of the Rincon de la Vieja volcano and bordering a nature preserve, we embrace our remote location, offering guests access to nearby waterfalls, parks, rivers, and trails. Our breakfast buffet features a selection of local Costa Rican and traditional North American cuisine, fresh and sourced primarily from our on-site farm and garden. We regret any miscommunication regarding breakfast hours and strive to maintain a friendly and accommodating atmosphere for all guests. Thank you for bringing these concerns to our attention. We are always looking for ways to improve and your feed back is appreciated.-BVDR Hospitality Team

Hello Melanie! Thanks for your kind review. We're very sorry about the miscommunication with the taxi. We'll make sure to review those processes with our staff to make sure it doesn't happen to future guests. We will also check with guests about desired noise levels before assigning a room and we will inform them that the pool area can be a bit noisier. Thanks for your understanding. We are always striving to improve our guest experience and it starts with great feedback like yours. We sincerely appreciate it and hope to see you again soon!

Thank you for your visited.

Thank you very much for your feedback.

Hello, thanks so much for your feedback. We are glad you enjoy your visit. Hope you come back soon.

Thanks so much for your feedback. We are glad you enjoyed our hotel.

Hello, thanks so much for your feedback. Our hotel is in a secluded and protected area. Due to the geographic area, winds can be very strong sometimes. Thanks for your observations on the food. We are improving all the time to give a great experience. We appreciate your time writing your comments.

Hello, thank you very much for your time in giving your feedback. I am sorry you felt uncomfortable at our hotel. We always work to improve our services and we will make sure your suggestions will be escalated to the right people. We are glad you enjoy all the nature Costa Rica offers. We care very much about the environment.

We are sorry you could not contact us. Thank you for letting us know. We would have liked you to visit us. We hope another time to have contact and that you consider our hotel. We also have the WhatsApp number and our email.

Hello, I am sorry you feel that way. We appreciate your taking the time to write your feedback. We are constantly trying to improve our services. We focus on being a very sustainable hotel. We embrace 520 hectares which have a Hotspring in the middle of it. Part of the adventure and respect for the forest is to get into its beneficial waters without damaging the surroundings. In the future, we are planning to get some of those fantastic thermal water to the hotel but we are working on that just yet. We are going to escalate your recommendation. Thank you.

Good morning Mr. HugoWe are glad to hear the you enjoyed Buena Vista.Thank you for visited us, and we see you next time!

Hello, we are so happy you had an amazing time with us. Our food indeed is delicious, healthy, and traditional. Thanks so much for sharing. We hope you come back soon.

Hello, thanks for your feedback. We are glad you have an awesome time. We constantly work on improving every detail to make our customer´s stay unforgettable. We appreciate your time writing these observations. We hope you come back soon.

Hello Kimberly, we are so glad you came back. We do our best to give our customers the best experience ever when they stay with us. We are sorry you felt that way. Hope you consider visiting us again and will see our improvements and new experiences.

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Estimado Cliente, ¡Saludos de parte de Buena Vista Lodge! Deseamos expresarle las gracias por sus amables comentarios tan positivos vividos en nuestro Eco Lodge. Gracias por brindarnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguros de que todo nuestro personal del hotel disfrutó atendiendo sus inquietudes, con el objetivo de lograr su satisfacción en su estancia. Compartimos las apreciaciones y vivencias tan positivas, como retroalimentación y motivación de los departamentos, para continuar mejorando en nuevos productos que nos lleven por la senda del éxito, adquiriendo la felicidad y satisfacción de nuestros visitantes. Agradecemos a usted, su elección en nuestro destino turístico, para nuestro personal fue un placer atenderle, tal y como Usted se lo merece. Saludos Cordiales,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, Greetings from Buena Vista Lodge! We wish to thank you for your kind comments such positive experiences at our Eco Lodge. Thanks for providing us with a perfect rating and to recommend our hotel to other travelers. We are sure that all our hotel staff enjoyed attending to your concerns, with the aim of achieving your satisfaction in your stay. We share the positive experiences and experiences, such as feedback and motivation of the departments, to continue improving in new products that take us along the path of success, acquiring the happiness and satisfaction of our visitors. We thank you, your choice in our tourist destination, for our staff it was a pleasure to serve you, as you deserve it. Best regards,

Dear Customer, We appreciate your kind comments, such positive experiences for Buena Vista del Rincón Eco Adventure Park & Hotel. Thank you very much for giving us a rating and recommendations to other travelers. We are sure that all the staff of our hotel enjoyed responding to your concerns, with the desire to achieve your satisfaction in your stay. We share positive experiences, such as the feedback on its excellent enjoyment of the wonders offered by the mother nature that surrounds us with that majestic primary forest and its small inhabitants. We appreciate your choice in our tourist destination and we hope to receive your visit again in the near future to serve you with a great welcome from our staff. Sincerely,

We would like to thank you for your kind comments, such positive experiences for Buena Vista del Rincón Eco Adventure Park & Hotel. Thank you for giving us a rating and recommendations to other travelers. We are sure that all the staff of our hotel enjoyed responding to your concerns, with the desire to achieve your satisfaction in your stay. We share positive experiences, such as feedback and motivation from the departments, to continue improving on new products that allow us to reach the path of success. the joy and satisfaction of our visitors. We appreciate your choice in our tourist destination and we hope to receive your visit again in the near future to serve you with a great welcome from our staff. Sincerely,

Dear Customer, Thank you very much for sharing your review with us. We strive to achieve the satisfaction of our clients in our tourist destination, as reflected in each of the excellent comments we received on previous visits. We are sure that all the staff of our hotel enjoyed responding to your concerns, with the desire to achieve your satisfaction in your stay. We share positive experiences, such as feedback and motivation from the departments, to continue improving on new products that allow us to reach the path of success. the joy and satisfaction of our visitors. We appreciate your choice in our tourist destination and we hope to receive your visit again in the near future to serve you with a great welcome from our staff. Sincerely,