On the beach, sun loungers, beach umbrellas, beach towels
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Reviews of Langley Resort Fort Royal

3 out of 5
Langley Resort Fort Royal
Petit Bas Vent, Deshaies

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 630 reviews" "
Rating 8 - Good. 269 out of 630 reviews" "
Rating 6 - Okay. 107 out of 630 reviews" "
Rating 4 - Poor. 46 out of 630 reviews" "
Rating 2 - Terrible. 17 out of 630 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Georges

Travelled with family
Disliked: Staff & service, property conditions & facilities
The parking was very far from the room. The room was behind the restaurant with a view of the restaurant back wall.. very depressing I would say. They came to change the window in our room without informing us in advance. We woke up with people in front of our door trying to dismantle the window and to change it . Nobody would speak french or english. Luckly my friend undertands russian to ask them what is going on ... otherwise the people at the restaurant was nice and polite and the food is good.
Stayed 11 nights in Feb 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quirky and unique resort. We loved it!
Stayed 3 nights in Feb 2024

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 4 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice, scenic beachfront resort with friendly multi-lingual staff and good included buffet breakfast. A buffet lunch and dinner are available for extra charge. Both beach and swimming pool are clean and popular with guests. Good for couples and families with kids. Minor annoyances are that front desk is understaffed, outside evening dining options are limited near the resort and lighting on walkways is dim.
Stayed 7 nights in Feb 2024

4/10 Poor

Pierre-Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

CATHERINE

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Le Service Commercial on Dec 26, 2023
Bonjour,Merci pour votre note de 10/10.Nous sommes ravis que vous ayez passé un bon séjour parmi nous.Au plaisir de vous accueillir à nouveau !Cordialement,

6/10 Okay

Wendy

Liked: Cleanliness, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Barry

Superbly located hotel with great customer service
We loved our stay . Great beach. Great servers at restaurant and food in the evening . Lin, Sabine and Alessandro stand out in the evening. In the morning a lovely Scottish girl server was very helpful and kind to us.in the restaurant area Appreciated her care and help. Excellent Aquagym trainer too. Reception , Noemi and Linda stand out. Loved the beach , location and lovely area
Stayed 1 night in Dec 2023

6/10 Okay

oleksiy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. Friendly personal. Property is under construction. With construction dust and noise. Restaurant is understaffed. Good food but long wait for taking order and service. No wifi. It is available but not working. Elevator not working. Beach is great.
Stayed 6 nights in Oct 2023

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

Kevan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
To start we discovered that the tv in all rooms were disconnected and despite multiple requests and complaints they didn’t fix it. The first evening we went to discover the buffet and it was really bad. The beetroot salad was full of mold. After the busy weekend the bar and the entertainment slowly disappeared and we were left with none for 4 days out of 7. Many of the personnel were rude and did not care even to answer a question.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness
We stayed here with friends in May and enjoyed our stay. The food was great and there was a large selection. Rooms in the hotel were smaller than anticipated - your basic hotel room but the views were exceptional. Some of the most beautiful beaches we’ve ever seen.
Stayed 2 nights in May 2023

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the convenience of the beach Elevators were not working at all during our time there, VERY inconvenient trying to climb up six flights of stairs to reach 3rd floor room to our room. WI-FI was out for 2 days. Food was terrible. All buffet dining with horrendous choices.
Stayed 7 nights in Apr 2023

10/10 Excellent

Albert, Norfolk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Beautiful views from everywhere. The staff was helpful and friendly. The food was excellent - both the breakfast and dinner buffets. The rooms were very comfortable and clean. The property was close to town, where there is lots to see. If I could make one suggestion, it would be to make clear how to access the gate to the parking lot. We were stopped for several minutes each time as we tried to call a number to activate the gate. That is a minor criticism easily fixed. The rest of our stay was wonderful, and we regretted we could not stay longer.
Stayed 2 nights in Apr 2023

6/10 Okay

Chris, Batavia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Fabulous location, could be a wonderful property. But poorly maintained: main building has only 2 elevators, one was out of order all week, the other one worked perhaps half the time. Food choices were limited and poor, after the second night we ate offsite except at breakfast. Rental cars are inexpensive and really needed Deshaies is a short drive. Staff was pleasant and helpful, though mostly not local- young Swedes. Parking is a hike. Could be 4 star with a bit of investment, but not managed or maintained well unfortunately.
Stayed 8 nights in Apr 2023

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the beachside bungalows and probably the best hotel room I have ever stayed in. The view was amazing and just an incredible experience overall. The staff was awesome and would highly recommend a stay here.
Stayed 7 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice sea view from the bedroom and restaurant, good location, good food, and the staff were helpful and most spoke English. Some parts could do with updating. One lift was not working and then the other one broke down during our stay.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I loved our time here. Absolutely everything we wanted
Stayed 3 nights in Mar 2023

10/10 Excellent

Johnny

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Amazing location, food was delicious. Staff was excellent. Not luxury, but amazing place with a great feel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Yelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our location was very close to the beach
Stayed 11 nights in Jan 2023
Response from Christelle on Feb 15, 2023
Dear Yelena,Thank you for your feedback.We are happy that you enjoyed your stay in Fort Royal!We can't wait to see you again soon !

8/10 Good

Marilyn P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Langley Resort Fort Royal is a beautiful property with direct access to sand beaches. Our room (large room- sea view) was spacious and had a stunning sea view but did not have a balcony as only the rooms facing west have one. The property restaurant offers a fairly good breakfast and dinner buffet (lunch as well but we never had lunch there) and the beach bar offers a more limited menu (pizzas and panini) but a vast choice of cocktails. The multilingual staff were friendly but tried to be helpful. On a less positive side, our room (and the 4 storey building itself) would have greatly benefited from a fresh coat of paint and some repairs. It would have been nice to be provided with a kettle with coffee and tea as one has to walk out of the building and walk to the reception pavilion or beach bar to order a tea or coffee (it would also have been nice to find body lotion and a box of Kleenex in the room). Last but not least, the resort is located at about 6kms from the next town called Deshaies which you can reach by car, taxi or bus. Moreover, it is located 45 to 60 mns away from the airport and you will have to arrange your transfer to the hotel by emailing or calling a local taxi company (I emailed the hotel and they provided me the contact info). Best to rent a car if you want to visit the island and its stunning beaches or simply not have lunch or dinner at the resort every day !!
Property and reception pavilion
View of main beach and swimming pool
Beach and west-facing side of hotel
Large Room Sea view (4th floor - no balcony)
Stayed 7 nights in Jan 2023

8/10 Good

John, Cleveland

8/10 Good

Gary Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and friendly. Beautiful location.
Response from The Fort Royal Team on Dec 19, 2022
Dear Gary Lee,Thank you for your feedback.We are happy to read that you enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The fact that there was either hotel or 'bungalow' accommodation available and the proximity to the beach/sea. The ambiance offered was excellent with attentive, friendly, helpful and extremely courteous staff.
Response from The Fort Royal Team on Dec 9, 2022
Dear Kevin,Thank you for your feedback.It was a pleasure having you with us.We hope to see you soon.Best Regards,

10/10 Excellent

Michael Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never seen a better location, pure paradise. The staff went the extra mile.
Stayed 11 nights in May 2022
Response from Christelle on Jun 21, 2022
Dear Michael Jeremy, Thank you for your review. We are happy to read that you fully enjoyed your stay with us at Langley Resort Fort Royal. We hope to see you soon ! Best Regards, The Sales Team.

8/10 Good

JOHN R

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of the property is fantastic with two wonderful quiet beaches to walk and swim on. The sounds of the waves coming ashore "sang" us to sleep each night and greeted us in the morning. The resort could have done a much better job on the buffets which were always the same and with little variety or choice. We had the breakfast buffet every day, and the dinner only for 4 nights - the others we went out to local restaurants which was wonderful. Also, the grounds could have been enhanced with more gardens/trees/plants, and some of the hardscapes are getting old and worn needing some improvements. Again, the location was great and allowed a higher ranking for the resort than otherwise.
Stayed 8 nights in Feb 2022
Response from Christelle on Mar 15, 2022
Dear John, Thank you for your stay in our resort and for taking the time to write a review. We are happy that you enjoyed your stay. We assure you that we’ve taken into account your mentioned points. We hope to see you again soon. Best Regards,

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful site but below average hotel experience!
Beautiful site but below average accommodation, service, food and drinks. This hotel needs a make over and definitely more staff.
Stayed 2 nights in Feb 2022
Response from Christelle on Mar 9, 2022
Dear Manuel, Thank you for your review. We are sorry to read that your stay did meet your expectations. We acknowledge receipt of your comments that we will share with management. Best Regards,

8/10 Good

Boguslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I should mention we stayed in a waterfront bungalow and purchased breakfasts only. That was good choice. Bungalows next to the seaside are very nice and cozy but the distinctive feature was stunning view from the bed when you get up in the morning or sit in front of. There is also a hotel building well situated but nothing like waterfront bungalows. Also had heard some disappointing comments from other guests from the hotel building but haven’t experienced themselves. Breakfasts were simple, buffet style and same for the whole week. Nevertheless, with sufficient choice for me and my wife. Launch a la carte, tasty with decent prices compared to other restaurants in the area. Diner buffet style, but can’t comment as never went for. Should mention there are someone restaurants at the neighbor beach 15 minutes waking through the forest. Nothing special but fine as alternatives. Prices are also comparable. Stuff is very friendly and helpful. Speaks English unlike most of the local French only. Have good choice of activities in offer and everyone should be able to find something for himself.
Stayed 6 nights in Dec 2021
Response from Christelle on Dec 28, 2021
Dear Guest, Thank you for staying in our resort and taking the time to share your experience. Our team is delighted to read that your stay met your expectations. We are more than happy that we could ensure you a nice stay during your visit. Your satisfaction is our priority ! We look forward to welcoming you back ! Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach, excellent restaurant, complete facilities.
Stayed 4 nights in Feb 2020

4/10 Poor

Jess, Boston

Travelled with family and small children
Disliked: Cleanliness, amenities
The beach was beautiful probably the best part of this location. The bungalows were comfortable but the staff did not clean, they just replace towels and make bed, I even tipped them in hopes that my bed wouldn't have sand in it or they would clean the bathroom.. no luck. The food was HORRIBLE! I couldn't wait to come home and eat home cooked food. The buffet food is the worst I have ever had in all my travels so far. The people are not friendly except at the bar and if you want to eat that is your best bet for an OK meal of pizza or the kids burger meal. Shops in town are only open when the people feel like it and there are not many shops or restaurants near by. If you rent a vehicle and stay here be prepared to spend time searching for a parking spot, parking in the grass or a bush, the people at the gate interrogate you if you ask to go through. I had to drive up to get my sick mother and the man refused to open the gate for me telling me to park and walk, and going home to the airport they make you drag your bags all the way to the parking location. If there are no spots they might let you park in grass on the other side of the gate if you argue with them for 5 min first. I will NEVER stay here again. The wifi is terrible, and if you are an international traveler be prepared to not be able to charge anything! There are NO USB charging ports and the outlets do not allow an adapter to fit. The only good thing was the beach, beautiful ocean water, & losing lbs from starving.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food , lovely place Scuba available Spoke english
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that the staff were bi lingual staff. Facilities were good although would have liked a gym. Liked the beach immediately to the north of the hotel (larger waves). The water sports instructors was reluctant to provide a windsurf or cat lesson even though the wind was light and onshore and the waves were calm. So we did not get to go out that was the only disappointment with stay.
Stayed 2 nights in Jan 2020
Response from Christelle on Feb 12, 2020
Dear Guest, Thank you for your comment after your stay in our resort. The watersports activities are indeed without monitors. However, the sail & surf team is here to explain the processes and help you at the beginning. We hope to see you soon! Best Regards,

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort on beautiful NW-facing beach
Langley has a terrific wide beach with shallow water, safe for all...and a smaller beach by bungalows. It is a large facility, but has enough room that it never seems too overcrowded. Fix price dinner is buffet style. Lots of food available, but average quality. Numerous better restaurants, however, in Deshaies, just few miles away. Stayed in bungalow, so cannot comment on regular hotel rooms on property. Few Americans as guests, but English widely spoken by staff.
Stayed 4 nights in Jan 2020
Response from Christelle on Feb 12, 2020
Dear Gene, Thank you for your feedback. We are glad to read youthat you enjoy our beach resort as well as your bungalow. We hope to see you soon ! Best Regards,

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guadeloupe hideaway
Very clean, delicious food, excellent staff
Stayed 3 nights in Jan 2020
Response from Christelle on Jan 23, 2020
Dear Dana, Thank you for staying with us and for taking the time to write a review. We are happy you enjoyed our restaurant and facilities. We hope to see you soon at Langley Resort Fort Royal.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front huts are what makes the holiday and hotel for us. There is a small stretch of good beach in front of the huts which is separated from the main beach and much less used. The restaurant food is improved from last year. We ate there most nights this year. Staff are attentive and friendly. Only downside was the salads served at the bar during the day. They were good last year but dire this year. Also, the long walk to the car park which is 200-300 hundred yards from the main hotel area.
Stayed 10 nights in May 2019
Response from Christelle on Aug 6, 2019
Hello, Thank your for your comments that we take into consideration for the improvement of our services. We are glad to read you enjoyed your stay with us. See you soon at Langley Resort Fort Royal Hotel Guadeloupe.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location - could improve WiFi in Hotel
A fantastic location (signs on the road could be better to find the place!). The beach and beach bar are very well positioned with great wifi. Could do with another staff member on the bar though, generally there was only one. Disappointed that the restaurant only offered the buffet in the evening for a set price and there was only limited pizza and panini choices at the bar. When the sun is shining the hotel is perfect. When it’s not, as the bar and reception are separate from the accommodation it makes it very difficult to socialise. The WiFi in the hotel building is poor and having rain and a teenager with no WiFi in the room in the evening was a challenge. We ended up taking a mattress off the bed and putting it next to the door each evening, as that was the only way to get a signal in a small area. Bar staff were very friendly and helpful, but French speaking guests (at least 90%) struggled as 2 out of the 3 staff that week did not speak French. Bar prices were reasonable for hotel prices and the pizzas were very good. Reception staff were lovely and very helpful and friendly. The restaurant is used for breakfast and it did seem that the previous evenings staff did not clean or sweep the floors and food up so breakfast tables did seem unclean. Beach and bar area was cleaned and raked every morning at 9am and was very clean. Overall - very happy with our stay, just a shame the rooms are advertised as WiFi when they are not fully covered.
Stayed 7 nights in May 2019
Response from Christelle on Aug 6, 2019
Dear Madam, We thank you for your comment that we take into consideration. We are very happy to read that you enjoyed your overall stay at Langley Resort Fort Royal. We are working on enhancing the Wifi in the building. See you soon at Langley Resort Fort Royal.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great.. Need better internet service...
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a good experience, very relaxing. There are some minor maintenance issues, broken tile in cabin, toilet seat not secured, raused screws on boardwalks
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Private beach was really nice, loved the location, service at reception was very good. Many spoke English
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There are lots of opportunities to improve in terms of service level and quality
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nice setting, buffet mediocre, but generally worth while a visit
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay, perfect view, good breakfast, confortable room
Stayed 1 night in Nov 2018

6/10 Okay

Pascal

Disliked: Staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Thomas P, Los Alamitos, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really liked it. Will stay there again.
Stayed 3 nights in Jul 2018

10/10 Excellent

Richard, London, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and underrated hotel
If you booked thinking that this was a 3* hotel, you've been misled. It is an exceptional hotel that should be rated higher. The location and facilities are superb, a private beach in a stunning location. The food is good, plentiful, and comparatively reasonable for the Caribbean. The location is good in itself but located on an island of 'breathtaking' beaches. Hire a car, explore and enjoy. The hotel has two sides a conventional block and beachside apartments where we stayed. The rooms aren't overly large but comfortable, and with facilities close, you need them only for sleeping. The staff ( mainly Swedish) are multilingual and friendly, guests are mainly French. It is an ideal hotel to sample the French Caribbean.
Stayed 6 nights in Jul 2018

6/10 Okay

Bill, Bangor

Liked: Cleanliness, room comfort
Spectacular location and beautiful beach tho hotel seems a bit dated. Pool bar staff were helpful and food here was good. Ate in the restaurant one night and not impressed. Ordered a glass of red wine and the waitress took my glass presumably to go and fill it. After fifteen minutes watching people coming after me getting served I had to ask again. Finally got my wine about 20 minutes after sitting down. €30 a s bit steep for what was on offer. Breakfast buffet was better but not sure it’s too healthy having cockerels running over the tables.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very nice hotel, clean and spacious rroms, beach, delicious breakfast. We only regret no diving center and a too cold pool..
Stayed 1 night in Apr 2018