Single Room, 1 Single Bed | Exterior

Reviews of Grand Hotel Bastiani

4 out of 5
Grand Hotel Bastiani
Piazza Gioberti 64, Grosseto, GR

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 189 reviews" "
Rating 8 - Good. 85 out of 189 reviews" "
Rating 6 - Okay. 22 out of 189 reviews" "
Rating 4 - Poor. 7 out of 189 reviews" "
Rating 2 - Terrible. 1 out of 189 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel and very well located in the centre of Grosseto.
Stayed 1 night in Feb 2020
Response from General Manager on Mar 2, 2020
Dear Guest, thanks for your review, we are really happy to hear that you had a nice stay with us. Best regards.

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from General Manager on Oct 30, 2019
Dear Nabil, thank you for choosing our hotel and for taking the time to post your comment. Best regards

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, courteous, perfectly situated.
Cannot ask for anything more. The owner and staff were courteous, friendly and helpful. This was a week trip and it was the best value for all of the hotels on our trip. If in the area again we would stay stay here.
Stayed 1 night in Sep 2019
Response from General Manager on Sep 20, 2019
Dear Kenneth, we are deeply saddened by your review and by the vote you gave us. Such a situation has never happened to us. Thank you for choosing our hotel.

10/10 Excellent

Mari, Pasadena, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact it was still in mint condition, staff was excellent and hotel in the center of all restaurants and attractions. Easy to commute weather on foot or public transportation. Will definitely stay again if ever in Grosseto.
Stayed 2 nights in Sep 2019
Response from General Manager on Sep 19, 2019
Dear Mari, thank you for choosing our hotel and for taking the time to post your comment. Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, if dated, well located hotel.
Reception was friendly and very welcoming. We were upgraded (free) from a budget room to a standard one which was a nice touch and very much appreciated. The hotel decor is dated, but it’s clean and it’s location is central - very close to the Duomo. The room had air conditioning and there was a tiny terrace on the 4th floor with 2 plastic tables & chairs, disappointingly this had no view and seemed to be used only by smokers. It seems a shame that they haven’t inserted a window or two from which to admire the view and opened a small cafe/bar up there!
Stayed 1 night in Sep 2019
Response from General Manager on Sep 13, 2019
Dear guest, thank you for choosing our hotel and for taking the time to post your comment. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from General Manager on Sep 15, 2019
Gentile ospite, grazie per aver lasciato la sua opinione su Roccamare Resort.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best in Grosseto
This hotel is in a superb location just steps from centro and inside the city wall but steps to outside shops and restaurants. The hotel is in extremely good condition
Stayed 3 nights in Jul 2019
Response from General Manager on Jul 25, 2019
Dear Neil, thanks for your review, we are really happy to hear that you had a perfect stay with us. Best regards.

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and stay. Well kept and enjoyed. Thank you!
Stayed 1 night in Jun 2019
Response from General Manager on Jul 25, 2019
Dear Guest, thanks for your review, we are really happy to hear that you had a perfect stay with us. Best regards.

8/10 Good

Beniamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from General Manager on Jun 27, 2019
Dear Beniamin, thanks for your review.

10/10 Excellent

CW, Ambler, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; responsive staff. Recommendation for the Dante Restaurant a winner.
Stayed 1 night in Jan 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly pleasant
The hotel reception was superb in hospitality
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Really old hotel, needs some updates right away. Very uncomfortable
Stayed 17 nights in Sep 2018

8/10 Good

Carolina, Tucson AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception sftaff were delightful and so helpful. Roberta who manages the breakfast is so sweet and hard working. She really cares to make everything perfect. He smile is worth the visit.
Stayed 7 nights in Sep 2018

10/10 Excellent

RaffaeleD., Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property in the heart of Grosseto...very helpful staff and a great breakfast. Definitely a place to stay if visiting Grosseto.
Stayed 3 nights in Sep 2018

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stop on the way back from Bolzano.
Very good breakfast.
Stayed 1 night in Aug 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Katerina, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at the Grand Bastiani Hotel every time I visit Grosseto. The hotel is centrally located whithin the city's medieval wall. It is steps to bars and restaurants and very close to the historic church. The train station is also nearby. The staff is friendly and welcoming.
Stayed 3 nights in May 2018

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit.
This a beautiful hotel. The rooms are very well appointed and the hotel is located in the heart of the old city close to shopping and restaurants. Very good value for the cost.

10/10 Excellent

line, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Nice location. Excellent breakfast. World stat there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of the square but our room was right above garbage cans which they picked up very early and was VERY loud. Did not have a good sleep. But if we had a different room I'm sure it would have been much better. Also not good wifi but all in all, clean, nice staff, play stay.
Stayed 2 nights in Sep 2017

10/10 Excellent

Malia G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The city - inside the wall city
The owner & employees were nice and pleasant. Location is excellent! We walked around the city wall at night and it's very safe. Good food & alcohol.
Stayed 1 night in Aug 2017

8/10 Good

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

philip, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in beautiful town off main tourist
Lovely hotel, very clean, friendly staff. Like stepping back to a time gone by. Hotel could be from an Agatha Christie 'film set' in a lovely way. We would love to return. The town and the hotel are recommended to all but hope only a few read this so both remain unspoilt
Stayed 2 nights in May 2017

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great, non-touristy location and we enjoyed exploring the local area. The weather had just turned hot and the air conditioning wasnt working so sleeping was uncomfortable.

6/10 Okay

marc

Liked: Cleanliness, staff & service
Disliked: Room comfort
Reasonable.
Reasonable prices hotel, dated, hard bed and pillows. No AC in hotel, it might be seasonable. We'll spread breakfast, friendly attentive staff. No much in neighborhood.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kotler, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice old fashioned hotel in the centre of grosseto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ray and Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kevin, Hagendorn

Liked: Cleanliness, staff & service, room comfort
Charming little hotel in Grosseto
I've stayed in many Tuscan hotels and this one definitely ranks highly. Value for money was excellent and the room was fairly large, especially for the price. Breakfast was adequate and all staff were very friendly. The hotel's location is perfect, just within the old city walls. It is very close to the main piazza and within walking distance from all old town attractions and restaurants/bars.

10/10 Excellent

Katerina , Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel!
The location is perfect for exploring Grosseto. The staff is courteous, friendly and welcoming. The room was clean and comfortable. The complimentary breakfast had a variety of options and was delicious.

10/10 Excellent

menahem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean

8/10 Good

Marco and Elisa

Liked: Cleanliness, staff & service
trip in Tuscany
Good way to relax after a long drive. The hotel was ok, the staff was very helpful and the breakfast was the perfect Italian style. The location is superb, in the city center of the city. Parking might be a problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Hotel Bastiani!
Just wonderful. Lovely management, enjoyed using hotel's bikes, GREAT BREAKFAST! Overall wonderful and reasonably priced!

10/10 Excellent

Tonya, Albuquerque New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to everything
Grand Hotel Bastiani is located close enough to the train station to walk. No taxi was needed. It is in a very nice location with plenty of local activity and historic structures.

10/10 Excellent

Jerri, San Diego California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling through the area and on a whim booked a large room for around 85.euros which included breakfast. The only draw back was that we could not park in the town area. All guest, and shoppers must park outside the town.

10/10 Excellent

john, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff bends over backwards to make your stay happy
From breakfast to sleep this hotel is excellent. The staff does everything to help you during your stay.

10/10 Excellent

Jay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well-situated.
Nicely situated within walking distance of train and bus stations, close to bars, restaurants and shops. Can be quite noisy in the evening though. Nice large bathroom + bath! Good air-conditioning and a comfy bed. Electrical plugs were pretty useless though and the wi-fi was shoddy too.

10/10 Excellent

Jean, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in Grosseto
We really enjoyed our stay in Grosseto at the Hotel Bastiani. It's in the heart of the old center, a block from the Duomo. We walked from the train/bus station - an easy 10-15 minute walk, and went on a day-trip to the beach at Follonica, using the train, also. The hotel rooms are large, and the bathroom was nicely furnished with a large bathtub/shower combo. The breakfast area was also very nice with a large assortment of items, and excellent cappacino. Each person at the front desk was very personable. We planned to use the bikes available but ended up walking everywhere, instead. While we were there, the old center had a wonderful night event with lots of music options, arts, and museums were open. We know that Grosseto is not the typical location American tourists go in Italy, but we really enjoyed our time there and recommend it.

4/10 Poor

MP, Tahoe California

Liked: Cleanliness, property conditions & facilities
Good hotel, but did not get the room I paid for
I paid for the upgraded room because of another review that said the room was dark and they awoke to the garbage truck in the alley early in the morning. Well, that is exactly what happened to us and after looking at the pictures of the upgraded room room we did not get one.

4/10 Poor

misty, gloucestershire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
not very happy
recptionist not very welcoming. no hotel parking. bed really uncomfortable.asked for quiet room, instead was overlooking alley with rubbish bins which were emptied at 6.30am with lots of noise. TV didn't have even one international channel. breakfast did not come on time.

10/10 Excellent

Ron, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a central location
Nice hotel with friendly and helpful staff although quiet but I assume that was about time of year as I would imagine that at height of summer it would be very busy. Location was great and everything was easily walk-able with a fair selection of bars and eating places although again these were fairly quiet. Hotel had bicycles available and reception helped by providing directions to a cycle way that ran all the way to the coast/beach, excellent way to work off a nice lunch.

8/10 Good

Ectl London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosseto and hotel Bastiani....a real surprise
I have spent only one night in Grosseto , I was there for a business meeting, this small town is very nice and this classic hotel.... a wonderful experience ! Perfect for a week end

10/10 Excellent

gabor, miramar florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorges town great hotel
Nice rooms and good breakfast The bed is a bit hard for American standards. At the reception they were very helpful and cordial.

10/10 Excellent

Carolann, Moses Lake, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
historic hotel in heart of old city
wonderful breakfast, great service. We felt very well taken care of.

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service
Bastiani
Nice slightly old world hotel in old city of Grosseto. Muce touch to have free bikes. It's very wood panel and brown/dark green. Doesn't cheer you up. V comfortable except for stiff pillows

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Italy!
We booked this hotel as a starting place for our getaway (just far enough up the coast from Rome Airport) and found the location to be quite enjoyable (once we figured how to get our rental car parked near the hotel!). Staff were friendly, room efficient and overall a great start to our first time in Italy.