Terrace/patio

Reviews of Grande Albergo Roma

4 out of 5
Grande Albergo Roma
Via Cittadella 14, Piacenza, PC

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 348 reviews" "
Rating 8 - Good. 134 out of 348 reviews" "
Rating 6 - Okay. 31 out of 348 reviews" "
Rating 4 - Poor. 2 out of 348 reviews" "
Rating 2 - Terrible. 5 out of 348 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALESSIO

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very well and like at home
Stayed 1 night in Nov 2023

8/10 Good

Milosz

Liked: Staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2023

8/10 Good

Barbara, North York

Travelled with partner
Liked: Staff & service, property conditions & facilities
The restaurant staff was very pleasant n hospitable.
Stayed 1 night in May 2023

10/10 Excellent

Aleksandra

Travelled with family
Liked: Staff & service, amenities
Great hotel, location, and upgrades overall. Surprisingly in contrast to all upgrades, the rug was in terrible condition (likely to be replaced soon and thoughtfully slippers were provided). The fan in the bathroom could be cleaned. Other than that, wonderful experience and stay!
Stayed 1 night in May 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop terrace restaurant
Stayed 1 night in May 2023

6/10 Okay

Sabina

Liked: Cleanliness, property conditions & facilities
The hotel and rooms are very nice, however they are not sound proofed as described. There is a bar on the roof that blasts music that rattles the whole structure especially the elevator shaft. I didn’t expect this at all, and when they finally shut off the music just before 11 everyone spilled into the street and since rooms are not sound proofed I ended up switching rooms to an inner room at around 11:30. Pretty annoying. Nothing against people having a good time on a Friday night, but my goal was basic hotel activity: to sleep and wash, so that didn’t work out so well. I feel management should decide if they are a hotel or a nightclub, and be up front about the noise. That said, great location, nice facility, and helpful getting me a taxi etc. Maybe this is only an issue on weekends. Definitely ask for an inner courtyard room.
Stayed 1 night in Apr 2023
Response from fornt office on Apr 26, 2023
Dear Ms Sabina ,thank you for the time you dedicated in writing this Great review about Grande Albergo Roma.We are happy to know that you enjoyed the location and style of our hotel and that you found our staff able to manage your requests.However we are really sorry for the inconvenient you had with the noise coming from in and outside.Every feedback is helping us to improve day by day making feel our guests like at home.We hope to welcome you back soon iBest regards,paolo guest relation manager

8/10 Good

Mukund

Stayed 1 night in Feb 2023

4/10 Poor

mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, spacious room however air conditioner is not working. Every evening I called front desk, they said they will look into it or start from their end but nothing happened. How is this a four star hotel?
Stayed 3 nights in Oct 2022

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafaella was amazing! She was so kind & helpful to ensure we had an unforgettable stay!! Don't forget about Fabio! Super bartender/waiter who made dining so much fun & what a spectacular view from the balcony! Gorgeous sunsets!!
Stayed 3 nights in Sep 2022

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2022

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Elly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Will stay again in November
Stayed 5 nights in Jul 2022
Response from paolo on Jul 17, 2022
Dear Elly, we are delighted that you appreciate Grande Albergo Roma in PIacenza we look forward to welcome you back soon. Warm regards, paolo foletti guest relations manager

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were great. The garage is a challenge for entry and exit unless one has a small sedan. The parking charge for the space is a bit high given the challenges.
Stayed 1 night in Jul 2022
Response from paolo on Jul 17, 2022
Dear Alan, We are so glad for your wonderful recognition and the entire team sends you a warm Thank You, looking forward to welcome you back soon. Arrivederci, paolo guest relations manager

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel in the middle of the beautiful historical part of Piacenza. The room was okay, but mine had an incredibly small safety box that seemed to be more than twenty years old, and the WIFI was downright lousy. The worst I had in Italy on my six-city tour. I would rate this hotel as a 3.5 out of 5, which is being pretty kind, but the prices for the room and the buffet breakfast were reasonable.
Stayed 3 nights in Mar 2022
Response from paolo on Apr 6, 2022
Dear Mr. Peter, First of all I would like to thank you for your feedback about your experience at the Grande Albergo Roma. All comments are very important to us as they help us to improve our services every day. On the other hand, we sincerely apologize if the safety deposit boxes are not overly spacious, even for the very slow internet connection,, we are verifying the reasons with our maintenance technicians Please next time you encounter any issue while sleeping with us, please speak with our Guest Relations Manager , they will go the extra mile to meet your requirements and helping you with anything you might need. We hope you will give us a second chance to have a more satisfying experience. Best Regards, paolo foletti guest relations manager

6/10 Okay

Mario

Not bad Right in downtown
Stayed 1 night in Oct 2021
Response from paolo on Oct 31, 2021
Dear Mario, First of all I would like to thank you for your feedback about your experience at the Grande Albergo Roma. All comments are very important for us as they helps us to know the opinion of our guests and helps us to improve our services every day. We would love to welcome you soon Best regards, paolo front office team

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-located hotel with onsite parking (not free) close to some of the main sites of Piacenza and many restaurants and bars. Breakfast is served on the top floor which has access to the roof terrace. Unfortunately, rain prevented us from using the terrace at night after our restaurant meal but we could have some good views of the city. A substantial buffet breakfast was available but due to Covid regulations we had to make our choices and a member of staff provided the food for us. A good quality and value hotel.
Stayed 1 night in Oct 2021
Response from paolo on Oct 24, 2021
Hi Stephen, We're delighted to note that you loved our central location in the heart of Piacenza's shopping district and within walking distance of so many iconic PIacenza landmarks. We are sorry for any disappointment for little choice in breakfast We hope you'll have the chance to visit us again and look forward to welcoming you back to Grande Albergo Roma! paolo front office team

10/10 Excellent

Yevgeny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2021
Response from paolo on Oct 18, 2021
thank you see you soon paolo

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice terrace.
Good check in on arrival. Small terrace bar on the roof for a nice drink overlooking Piacenza. Handy location. Room comfy. Breakfast is extra.
Stayed 1 night in Sep 2021
Response from Paolo on Oct 4, 2021
Dear Paul, We thank you for your beautiful review regarding your recent stay with us! It's such a pleasure to receive a positive feedback like yours. We hope to welcome you in the near future in your new home in Piacenza! Best regards, paolo front office team

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel within walking distance of the important sites and restaurants in Piacenza. The rooms are clean with excellent air conditioning and good WiFi. The staff is friendly and helpful. We had a very nice stay of 3 nights.
Stayed 3 nights in Sep 2021
Response from paolo on Sep 26, 2021
Dear Frank, Thank you for your fantastic review, I am delighted to see you had such a wonderful stay. I hope we get to welcome you back soon. Kind regards, paolo front office team

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get a dinner, not a breakfast
Great hotel and amazing restaurant on a terrace with the view. Service in the restaurant is amazing and food delicious. During COVID breakfast is a challenge because they make you stay so far away from the food that you have to guess what's in there. If you have a large car, don't try to squeeze into parking.
Stayed 1 night in Jul 2021

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Very friendly staff. Nice restaurant for dinner. Breakfast had very few options, almost no fruits. The entrance to garage is too narow. Getting out was a huge challenge.
Stayed 1 night in Jul 2021

10/10 Excellent

COLYN

Stayed 1 night in Oct 2020

10/10 Excellent

Ben, Rome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location, really friendly and helpful staff. Nice rooftop bar with good drinks! Room was exactly what we needed.
Stayed 1 night in Feb 2020
Response from Giovanni P. on Feb 26, 2020
Dear Ben, thank you for your positive comments. I'm happy to read that you have enjoyed your stay at Grande Albergo Roma. Certainly I will share your nice comments with the rest of the team. I hope to see you again soon at Grande Albergo Roma. With best regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good to find such affordable quality so close to the city’s ancient heart.
Stayed 1 night in Oct 2019
Response from Giovanni on Nov 13, 2019
Dear Guest, thanks for taking the time to write your opinion! We are delighted to read these beautiful words about your recently stay! We hope to welcome you soon again. Kind regards The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic town! Very comfortable,clean room. Pleasant, helpful staff.
Stayed 4 nights in Sep 2019
Response from Giovanni on Nov 13, 2019
Dear Guest, thank you for your positive comments. I'm happy to read that you have enjoyed your stay in our structure! Certainly I will share your nice comments with the rest of the team. I hope to see you again soon at Grande Albergo Roma. With best regards, The Hotel Manager - Grande Albergo Roma

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
location location location ........................
Stayed 2 nights in Sep 2019

10/10 Excellent

NetHawk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, although the center is round the corner, still quiet at night.
Stayed 1 night in Sep 2019
Response from Giovanni on Nov 13, 2019
Dear Guest, Thank you for taking the time to share your opinion on Expedia. I am happy to learn that you had a really nice stay in the hotel. We look forward to welcoming you back again soon. Kind Regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stopover hotel
Fairly priced comfortable hotel. Male receptionist officious and negative. All other staff professional and charming. Noise insulation poor.
Stayed 1 night in Sep 2019

8/10 Good

Orosmani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Diligent welcome and fast check in. Clean and excellent air conditioning, made for a comfortable night sleep. The rooftop terrace was an oasis after long hours driving in the Italian hit. The location is a big plus to enjoy the Old Piacenza.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in old town
Absolutely a beautiful hotel and perfect location. Incredible views and all of the comforts that could be asked for. I will book again
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , super kind staff. The hotel is just very close the the cavalli square and to the main attractions of the city.
Stayed 1 night in Jun 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop dining & bar was a real treat! Good service & friendly staff. Hotel is in a great location to shopping, dining & cultural sights.
Stayed 1 night in Dec 2018

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staying at the grande albergo roma
we have stayed here three times because we know the service will be top dollar and we have an amazing breakfast there is plenty of choice and the cleanliness of this hotel is first class . it is close to the weekend markets and the clothes and shoe shops all quality names . i would absolutely recommend this hotel to anyone who wants to visit piacenza .it is absolutely first class
Stayed 2 nights in Nov 2018
Response from Giovanni P. on Dec 20, 2018
Dear Robin, Thank you for taking the time to share your opinion on Hotels.com. We are really excited to know that we are your 'second home' in Piacenza: thanks for your loyalty. See you soon :-) The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Leonore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Excellent experience and amazing breakfast.
Stayed 2 nights in Oct 2018
Response from Giovanni P. on Dec 20, 2018
Thanks Guest for this review! We are happy to know that you appreciated Grande Albergo Roma! We hope to see you again soon, Best Regards. The Hotel Manager - Grande Albergo Roma

10/10 Excellent

richard, Hampton Court UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel with private underground parking.
Very clean and well presented hotel with helpful charming staff. Extremely well situated in the centre of the city. Good breakfast on top floor area
Stayed 1 night in Oct 2018
Response from Raffaele P. on Dec 20, 2018
Dear Richard, Thanks for your nice review, is really important for us to know that the stay was comfortable and good for you. Thanks also for the words regarding our staff! We hope to see you again. Best Regards The Hotel Manager - Grande Albergo Roma

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very friendly breakfast really good ten out of ten
Stayed 3 nights in Sep 2018
Response from Giovanni P. on Dec 20, 2018
Dear Guest,  Thank you for taking the time to share your opinion.  We are very happy to hear you had a good stay at Grande Albergo Roma. We look forward to welcoming you back again soon. Kind Regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Rosa, Cayucos, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of town. Great location and many places to walk to nearby.
Stayed 2 nights in Sep 2018
Response from Giovanni P. on Dec 20, 2018
Dear Guest,  Thank you for taking the time to share your opinion.  We are very happy to hear that the location was so good for you. We look forward to welcoming you back again soon. Kind Regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Piacenza
We stayed for 2 nights at this hotel. The location is excellent for walking into Piacenza. Our room was a good size, clean and had air conditioning, tea and coffee making facilities and a fridge. We also parked at the hotel which was very convenient. We have nothing negative to say at all.
Stayed 2 nights in Sep 2018
Response from Giovanni P. on Dec 20, 2018
Dear Jane,   Thank you for taking the time to share your opinion.  We are very happy to hear you had a good stay at Grande Albergo Roma. We look forward to welcoming you back again soon. Kind Regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and superb breakfast room
Pros: The hotel is clean, roomy, quiet, offers a good bed, and is centrally located - perfect for exploring the town. It has an agreeable in-house restaurant with interesting dishes, good service and pleasant deco. There is a magnificent 7th floor indoor-outdoor bar with a superb view on the roofs of the town; the 7th floor is also the breakfast room, so a great way to start the day … and the buffet is ample, fresh and high quality. Cons: The air conditioning works, but only on/off - it cannot be regulated! Luckily, the weather was clement, so we just opened the window (drawback: even with the shutters fully down, a mosquito got in). The parking, both for check-in and leaving, is slightly problematic as there is only very limited space in front of the hotel. Over-night parking is very challenging, as the parking lot is wildly overpriced (16€) and moreover it appears that it is extremely tight for more than a tiny car - however, once in, manoeuvring is apparently not too difficult. Finally, the receptionist for check-out was extremely cool (i.e., not particularly friendly).
Stayed 1 night in Jul 2018
Response from Giovanni P. on Jan 11, 2019
Dear Guest, Thanks for choosing Grande Albergo Roma and for the time dedicated for this accurate review. It is essential for us to know the comments of our guests: feel the feedback of our guests is a great way for us to constantly improve our service. We hope we will have the pleasure to welcome you once again very soon. Kind Regards. The Hotel Manager - Grande Albergo Roma

8/10 Good

Luca, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very comfortable, the rooms are spacious and the bathrooms are modern. Restaurant is well rated. Parking is very difficult to use. We stay there every time we go to Piacenza, good for business or pleasure. Slightly overpriced.
Stayed 1 night in Jul 2018
Response from Giovanni P. on Dec 20, 2018
Dear Luca, Thanks for your review, it's really important for us to know that the stay was comfortable and good for you. Hoping to see you soon! Best Regards, The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and excellent location. Very happy with my stay. Excellent breakfast as well.
Stayed 1 night in Jul 2018
Response from Giovanni P. on Dec 20, 2018
Dear Guest thank you for taking the time to write this review. We are very happy to read these wonderful words and very happy to know that your stay was so great! Best Regards! The Hotel Manager - Grande Albergo Roma

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Greta staff, close to the centre, excellent restaurant, beautiful terrace withamasing views
Stayed 1 night in Jul 2018
Response from Giovanni P. on Dec 20, 2018
Dear Guest thank you for taking the time to write this review. We are very happy to read these wonderful words and bto know that your stay was so great! Best Regards! The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay every year
The restaurant is fabolous.
Stayed 1 night in Jul 2018
Response from Giovanni P. on Dec 20, 2018
Dear Stefan, Thanks for your loyalty; We are very happy that you greatly appreciate your stay with us. Hoping to see you again soon, I send to you my best regards. The Hotel Manager - Grande Albergo Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Giora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel+Parking in the center.
Very good hotel at the best place!
Stayed 1 night in Jun 2018
Response from Giovanni P. on Oct 18, 2018
Dear Guest Thank you for taking the time to write this review. We are very happy to read this wonderful words and very happy to know that your stay was so great! Best Regards, The Hotel Manager - Grande Albergo Roma