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Reviews of Mercure City Groningen Martiniplaza Hotel

4 out of 5
Mercure City Groningen Martiniplaza Hotel
Expositielaan 7, Groningen

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 693 reviews" "
Rating 8 - Good. 347 out of 693 reviews" "
Rating 6 - Okay. 65 out of 693 reviews" "
Rating 4 - Poor. 19 out of 693 reviews" "
Rating 2 - Terrible. 5 out of 693 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Petra Hoekstra Hotel manager on Dec 18, 2023
Dear Stacey, Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back in the future.Kind regards,Petra HoekstraHotel manager

8/10 Good

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and a good breakfast
Stayed 1 night in Sep 2023
Response from Petra Hoekstra Hotel manager on Sep 5, 2023
Dear Aline,It was a pleasure to receive this great review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you again. Best regards,Petra HoekstraHotel manager

10/10 Excellent

Marcin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Petra Hoekstra Hotel manager on Aug 28, 2023
Dear Marcin,Thank you for this positive review of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to have you return in the future.All the best,Petra HoekstraHotel manager

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quiet area. Neat property and the breakfast is good.
Stayed 2 nights in Aug 2023
Response from Petra Hoekstra Hotel manager on Aug 18, 2023
Dear Anthony,Thank you for letting us know that you enjoyed your stay.We're glad that you had a pleasant stay and that it lived up to your expectations.It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We look forward to a return visit from you in the future.Best wishes,Petra HoekstraHotel manager

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property.
Stayed 2 nights in Aug 2023
Response from Petra Hoekstra Hotel manager on Aug 12, 2023
Bonjour Dear Sir, We would like to thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Best wishes,Petra HoekstraHotel manager

10/10 Excellent

Pamela

Stayed 9 nights in Jul 2023
Response from Petra Hoekstra, Manager on Aug 7, 2023
Dear Pamela,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Petra Hoekstra, Manager

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean and lovely rooms. It is a shame that road works were taking place outside our room. Traffic noise from the motorway was a bit inconvenient.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in order for a great hotel stay.
Stayed 2 nights in Feb 2023
Response from Rick Haandrikman on Feb 14, 2023
Dear Guest,Thank you very much for your review on Expedia. We hope to welcome you bacj in the near future.Regards,Rick HaandrikmanCluster General manager

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Rick Haandrikman on Feb 14, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rick HaandrikmanCluster General Manager

8/10 Good

Ferdynand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Katarzyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice accommodation. Breakfast box was the best I have experienced so far.
Stayed 1 night in Nov 2022

10/10 Excellent

Frans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tenado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was no reservation in place at the restaurant for our group that was called in advance
Stayed 1 night in May 2022

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice staff
Stayed 1 night in Nov 2021

8/10 Good

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
Very good breakfast. It can be noisy because of the road. Room was decent.
Stayed 1 night in Sep 2021
Response from Rick Haandrikman on Sep 10, 2021
Dear Guest, Thank you for taking the time to share your feedback on Hoteld.com. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Constantinos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very pleasant stay, friendly and help full staff. great to be able to rent a bike to get around.
Stayed 3 nights in Jul 2021
Response from Rick Haandrikman on Aug 13, 2021
Dear Guest, Thank you for sharing your experience on Hotels.com. We are happy to read that you have enjoyed your stay with us. We hope to welcome you back in the near future. Regards, Rick Haandrikman General Manager

8/10 Good

Per

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Rick Haandrikman on Jun 11, 2021
Dear Guest, Thank you very much for your review. We are happy that you have enjoyed your stay with us. Regards, Rick Haandrikman General manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay. Nice hotel
Stayed 2 nights in Jun 2021
Response from Rick Haandrikman on Jun 11, 2021
Dear Guest, Thank you very much for your review. We are happy that you have enjoyed your stay with us. Regards, Rick Haandrikman General manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay close to the park and only 15 mins walk into the city.
Stayed 1 night in May 2021
Response from Rick Haandrikman on Jun 11, 2021
Dear Guest, Thank you very much for your review. We are happy that you have enjoyed your stay with us. Regards, Rick Haandrikman General manager

10/10 Excellent

Freddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
Excellent stay as always! I always use this Hotel when travelling to and from work. Fabulous service every time!
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2020

10/10 Excellent

Calum, Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only stopped over here for one night it was a very enjoyable night and would recommend this hotel. A lovely spacious room with a huge comfortable bed, plenty of toiletries, hot drink making facilities and It was spotlessly clean. The breakfast was delicious and had lots on offer especially during the Covid restrictions. All the staff were very helpful in all areas.
Stayed 1 night in Jul 2020

8/10 Good

AndyR, Hampshire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Quiet, friendly and helpful staff. Food was very good.
Stayed 3 nights in Feb 2020
Response from Rick Haandrikman on Feb 25, 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Staff was amazing and service is excellent. Food at the restaurant is nice and bar selection is ample. The room pillows are quite soft, and there's no other options to use. Could improve in pillow selection.
Bathroom
Room view
Room view
Stayed 5 nights in Jan 2020
Response from Rick Haandrikman on Feb 25, 2020
Dear Guest, Thank you for taking the time to share your feedback. We are happy to read that you enjoyed your stay with us. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
good value for money, free upgrade, easy parking, nice staff.
Stayed 1 night in Nov 2019

4/10 Poor

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Rick Haandrikman on Oct 3, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice excellent service will come back soon
Stayed 5 nights in Sep 2019
Response from Rick Haandrikman on Sep 30, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Rick Haandrikman on Sep 30, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Rick Haandrikman on Sep 4, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Magnus

Liked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Rick Haandrikman on Aug 15, 2019
Dear Guest, Thank you for taking the time to share your feedback on Travelocity. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Rick Haandrikman on Aug 15, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Rick Haandrikman on Aug 15, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Rick Haandrikman on Jul 11, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Verena

Liked: Cleanliness, staff & service, room comfort
Good for a stop over
Just stayed for 1 night. For a stop over. Rooms are fairly small but functional.
Stayed 1 night in Jul 2019
Response from Rick Haandrikman on Jul 11, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
4 stars without a/c?
The room was great typical euro style twin beds, but as a 4 star hotel to not have air conditioning was a big surprise. It had a fan which circulated air but not close to cool air. Food was amazing but pricey, all employees were friendly and helpful.
Stayed 4 nights in Jun 2019
Response from Rick Haandrikman on Jul 11, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for getting onto the motorway. Rooms small, but modern, functional and clean.
Stayed 3 nights in Jun 2019
Response from Rick Haandrikman on Jul 11, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Rick Haandrikman on May 28, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Rick Haandrikman on Apr 24, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Rick Haandrikman on Mar 7, 2019
Dear Guest, Thank you very much for your 10 out of 10 scoring on Hotels.com. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

10/10 Excellent

Liz, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal situation for our requirements with benefit of parking area. Only down was hotel restaurant not open on Sunday evenings.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good place to stay.
Good hotel, excellent service, clean. However, on the west side of the building the road traffic noise is noticeable, in the mornings a little annoying. Didn't ditract from an enjoyable stay though. The other thing to mention is it is a fair walk from the city centre, at least 30mins but we knew this when we booked it and the local bus is very quick and easy to use.
Stayed 3 nights in Oct 2018

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy place to stay.
Good visit. Restaurant is expensive for our poor Canadian dollar unfortunately but everything else was great.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and friendly . Easy access to freeways, close to city and college
Stayed 1 night in Aug 2018

10/10 Excellent

aly, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a nice experience, the staff was so friendly and place was in a good condition
Stayed 20 nights in Aug 2018

8/10 Good

Immo

Friendly and professional - happy with our stay
Generously proportioned room, but cupboard/wardrobe space was a bit tight. The location is not super convenient for sightseeing - around 25 minutes' walk to the centre. On the plus side, the room was well appointed, clean and comfortable, tea and coffee making facilities were provided in the room, and the free WiFi was a definite bonus. We decided not to pay 18 Euros each for breakfast and found that the Apollo hotel nearby provided an excellent breakfast for 14.50 Euros. An even cheaper option was Starbucks at the main railway station (open from 6.30am).
Stayed 2 nights in Aug 2018

8/10 Good

Bill, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access from road
Parking for motorcycles covered by cctv staff very helpful
Stayed 1 night in Aug 2018