Title: Grand Mercure Solo Baru - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Solo Baru Family-friendly hotel with a full-service spa connected to a shopping center in Grogol ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/d98ae773.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/9bc33514.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/ec63351c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/6484dad9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/60090138.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Grand Mercure Solo Baru offers a family-friendly retreat with an outdoor pool and children's pool. Unwind at Bhuvana spa or explore nearby shopping centers; enjoy high-speed WiFi, dry cleaning/laundry services, 2 coffee shops/cafes, and Chrystal Sapphire Coffee for meals throughout the day. 8.6 Excellent ## Popular amenities - Spa - Pool - Bar - Room service - Breakfast available - Gym ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10917430&PinnedHotelID=10917430&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/43d88e6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/27aaec8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 2 Twin Beds ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/726b6422.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 1 King Bed ![Executive Room, 2 Single Beds](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/0e82face.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 2 Twin Beds ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/c29cb96d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 646 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/69217471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 431 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/eb127d0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/11000000/10920000/10917500/10917430/d8ad621f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Bathrobes Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGrogol-Hotels-Grand-Mercure-Solo-Baru.h10917430.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGrogol-Hotels-Grand-Mercure-Solo-Baru.h10917430.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.59730%2C110.81520&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kx7XdPghrRMKb75z0ZX5HmQjnU0=) Jl. Ir. Sukarno Solo Baru, Grogol, 57552 #### What's nearby - Hartono Mall - 6 min walk - 0.6 km - Surakarta Warga College of Technology - 14 min walk - 1.2 km - Kraton Surakarta - 4 min drive - 3.5 km - Solo Paragon Lifestyle Mall - 5 min drive - 4.8 km - Prambanan Temple - 48 min drive - 59.5 km #### Getting around - Solo Jebres Station - 16 min drive - Surakarta (SOC-Adisumarmo Intl.) - 35 min drive #### Restaurants - ‪J.Co Donuts & Coffee - ‬5 min walk - ‪Mitra Sari "Special Seafood - ‬1 min walk - ‪Pizza Hut, The Park Mall - ‬3 min walk - ‪Pizza Hut - ‬4 min walk - ‪Double Decker Casual Dining - ‬4 min walk ## About this property ### Grand Mercure Solo Baru Family-friendly hotel connected to a shopping center Consider a stay at Grand Mercure Solo Baru and take advantage of a poolside bar, 2 coffee shops/cafes, and a garden. Indulge in a massage at Bhuvana, the onsite spa. The on-site American cuisine coffee shop, Chrystal Sapphire Coffee, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Babysitting (surcharge), an elevator, and barbecue grills Room features All 348 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - TVs with premium channels and DVD players - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/49000000/48870000/48869100/48869008/0b49d7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belhotel Solo Banjarsari - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 38 reviews CA $57 CA $70 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=48869008&PinnedHotelID=48869008&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (Alila)](https://images.trvl-media.com/lodging/13000000/12310000/12308600/12308514/02cd2b32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alila Solo, Java Surakarta - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 133 reviews CA $81 CA $98 total includes taxes & fees Dec 4 - 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Pool - Hot tub - Spa - Kids pool 8.2 Very good 113 reviews CA $53 CA $64 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=78586&PinnedHotelID=78586&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/74000000/73250000/73242600/73242542/a92136f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahalaya The Legacy Solo Solo City Centre - Pool - Spa - Parking included - Free WiFi 6.0 2 reviews CA $47 CA $58 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=73242542&PinnedHotelID=73242542&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/55000000/54210000/54207600/54207513/6446c362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zigna Kampung Batik Surakarta - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review CA $55 CA $67 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=54207513&PinnedHotelID=54207513&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Queen Bed, City View (Corner)](https://images.trvl-media.com/lodging/43000000/42310000/42308800/42308795/d927bc1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Solo Banjarsari - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 7 reviews CA $50 CA $61 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=42308795&PinnedHotelID=42308795&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/56000000/55250000/55242000/55241984/6463c3a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FIM by Zigna Solo City Centre - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=55241984&PinnedHotelID=55241984&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite | Private kitchen](https://images.trvl-media.com/lodging/69000000/68440000/68435000/68434950/c31e3397.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LOA Living Solo Baru Grogol - Parking included - Free WiFi - Air conditioning - Housekeeping 10 Exceptional 1 review CA $59 CA $73 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=68434950&PinnedHotelID=68434950&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 PM at scheduled times and on request - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 135,000 for adults and IDR 135,000 for children - 2 bars/lounges - 2 coffee shops/cafes - A poolside bar - A restaurant ### Restaurants on site - Chrystal Sapphire Coffee - Pool Cafe ### Things to do - Billiards/pool table - Children's pool - Full-service spa - Health club - Outdoor pool - Sauna - Steam room ### Family friendly - Babysitting (surcharge) - Children's pool - DVD player - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting room ### Outdoors - Barbecue grill - Garden - Vegetable garden ### Full-service spa - Hot stone massages - Hot tub - Hot/mineral springs - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 22 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - DVD player - TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a negative Antigen COVID-19 test result Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 450000.0 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 135000 for adults and IDR 135000 for children - Airport shuttle fee: IDR 150000 per room (one-way) - Rollaway bed fee: IDR 450000.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system Property Registration Number 02.014.215.4-532.003 ### We should mention No pets and no service animals are allowed at this property Guests under 10 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision ### Property is also known as Best Western Premier Solo Baru Hotel Grogol Grand Mercure Solo Baru Hotel Grand Mercure Solo Baru Grogol Best Western Premier Solo Baru Grand Mercure Solo Baru Hotel Grogol ## Frequently asked questions ### Does Grand Mercure Solo Baru have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Grand Mercure Solo Baru? > As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Solo Baru on Dec 18, 2025 start from CA $54.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Grogol-Hotels-Grand-Mercure-Solo-Baru.h10917430.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Solo Baru pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Grand Mercure Solo Baru? > Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Grand Mercure Solo Baru? > Check-out is at noon. ### Does Grand Mercure Solo Baru provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6 AM–6:30 PM on request. A fee of IDR 150000 per room applies. ### Where is Grand Mercure Solo Baru located? > This family-friendly Grogol hotel is located in a shopping district, within a 15-minute walk of Hartono Mall and Surakarta Warga College of Technology. Sriwedari Amusement Park and Klewer Market are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Solo Baru Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 28 6 - Okay 6 4 - Poor 4 2 - Terrible 1 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Kaleo Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love to stay here, the staff very helpful❤️❤️❤️ ##### Kaleo Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### sudarsono Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### love this hotel Nice hotel in solo, walkable to shopping center. ##### sudarsono Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Harry Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room was beautiful, attractive and well lit. The staff has been attentive, helpful and very sweet-natured. I was very pleased with this property. ##### Harry Stayed 2 nights in Feb 2025 ### 8/10 Good #### GOH Phuay Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick check in and check out. Comfortable and clean ##### GOH Phuay Stayed 1 night in Dec 2024 ### 8/10 Good #### DANIEL Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in an inconvenient suburb. At least the mall next door had some restaurants and a drugstore. ##### DANIEL ### 4/10 Poor #### JOSEPH May 25, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking. ##### JOSEPH Stayed 1 night in May 2024 ### 4/10 Poor #### Hidajat Dec 23, 2023 Disliked: Property conditions & facilities, room comfort The hotel interior is outdated, furniture, carpets need to be updated. ##### Hidajat Stayed 1 night in Dec 2023 ### 6/10 Okay #### VIJAY Jul 28, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst ever experience in last 5 years. My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts. option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water. ##### VIJAY Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Sang Jul 21, 2024 Liked: Staff & service, property conditions & facilities, room comfort 대체로 만족했습니다. ##### Sang Stayed 1 night in Jul 2024 ### 8/10 Good #### marioza Dec 30, 2022 Liked: Cleanliness, staff & service nice place to stay, just have minor for the bathroom facilities. ##### marioza Stayed 1 night in Dec 2022 ### 8/10 Good #### BUDI Jun 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel for relax ##### BUDI Stayed 1 night in Jun 2022 ### 8/10 Good #### VIJAY Dec 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Place to stay It’s always good to stay here, comfortable rooms and good service. Only thing matters is lifts are not managed well. Breakfast time it was too crowded, must find bigger space. ##### VIJAY Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller Jun 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly, and good location ##### Verified traveller Stayed 2 nights in May 2021 ### 4/10 Poor #### Verified traveller Oct 7, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities A/C unit either is too cold or too warm, same with water... too cold or scalding hot ##### Verified traveller Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller Sep 4, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Worst hotel I have ever stayed This hotel is worst hotel since I have ever stayed for 5 years of travelling all over the world and stay more than 70 day in a year. (I have stayed totally more than 400 night)I strongly do not recommend you stay here.And I have decided not to stay only this hotel but also this chain hotel. The reason why I do not want to stay this hotel anymore is 100% come from reception staff.The problem is reception staff attitude and education level.They do not have neither responsibility and hospitality. First,you have to wait for several min for checking in because I do not know why they need to check so many things and get visitor wait so long.And they seems not to feel sorry.In other normal hotel,all we have to do is just show our ID such as passport and it will be done but this hotel is not. Next, I would like to tell you their hospitality.At the night ,somehow I booked wrong date and need to re-book.Reception said there were several room were available so I requested them to change. In fact,I did same thing for before 2 times, but reception were quiet helpful and easily to change the booking.Because I knew that,I requested them again and again but they told me just"NO". They were about to get me double payment but I noticed it so it can be stopped. I had to call this website customer service and off course , it can be changed.I lost around one hours , even I was so tiered after finishing one day working and moving from other city. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Rita Aug 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10 punten 🌟🌟🌟🌟🌟 geweldig Hotel - Schoon - Netheid- goede service- vriendelijk personeel - complete faciliteiten en een goede locatie!!👍👍👍 ##### Rita Stayed 8 nights in Jul 2019 ### 6/10 Okay #### Verified traveller Jul 12, 2019 Liked: Cleanliness Disliked: Amenities So many elevators, but not coordinated, during weekends a nightmare to wait, and get squeezed inside, very uncomfortable. ##### Verified traveller Stayed 5 nights in Jul 2019 ### 10/10 Excellent #### Byungyoun Jun 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in solo The best hotel in Solo area. You should try the pool. Right next to the mall. Room is spacious and clean. ##### Byungyoun Stayed 1 night in Jun 2019 ### 8/10 Good #### ｈｉｒｏ, 東京 May 3, 2019 Liked: Cleanliness Disliked: Staff & service 朝食会場がすごく混んでいて、料理をとって待つ羽目に。その後空席をとって着席できた。入場制限するとか、何時から何時まで混むとか、次回からは欲しい。 フロントや部屋のアメニティなどは不満なし。ただ、ミニバーについては、使用の有無を聞かなかったら、冷蔵庫が使用できる。使用しないと答えると、鍵がかかり、隣のスーパーで買い物しても冷蔵保管できません。 ##### ｈｉｒｏ Stayed 1 night in Apr 2019 ### 6/10 Okay #### Eduard alexander Mar 13, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great room bad service and staff Its a 4 star hotel but the mentality of the staff is a 1 star or no star hotel. Once you book and pay the room through hotels.com. The hotel is sending you an email that your creditcard needs to be verified and not indirectly guaranteed your stay. You will have to fill-in an additional form where u need to fill in all details re your creditcard. I called hotels.com and complaint about this. I even contact my bank why ny creditcard was not able to verified. It is a shock if u find out if you already paid that the booking is cancelled because your creditcard. At the end after our complaint we found that this hotel has his own rules about creditcards, we will make an official complaint about this. If you ever book this hotel and you encounter the same issue as above. Ditectly contact customer service of hotels.com. Further about the hotel, the room is tidy and big. But the breakfast during the weekends looks like a big bazaar where u have no privacy as you sit at 1 round table wii other people. We didnot like this kind of standard for a 4 star hotel. The room again is good, but the system management needs to change from top down. ##### Eduard alexander Stayed 1 night in Mar 2019 ### 6/10 Okay #### sung hoon Mar 11, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### 호텔 자체는 좋으나 운영은 좀..... 우선 The Park 쇼핑몰 바로 옆이라 주변 편의시설을 좋습니다. 그리고 호텔 자체도 깨끗하고 방도 크기도 적당하고 좋아요. 단 내부 서비스와 시설문제가 있네요. 우선 엘리베이터가 불편합니다. 수량은 충분한것 같은데 운영이 좀 별로인듯해요. 특히 아침, 저녁 시간에는 한번 타려면 10분 이상 기다리곤 합니다. 조식 레스트로랑 및 편의 시설은 항상 사람이 많아서 이용하기 불편해요. 결정적으로 아쉬운건 세탁물이 분실됐는데 찾지 못했습니다. 분실에 대한 보상도 없더군요. 그리고 원래 계획된 일정 보다 1일 일찍 체크 아웃을 했는데 수수료를 제외하고 환불을 요청했지만 환불 불가하더군요. 이부분은 저희 잘못이라 어쩔수는 없지만 아쉬운 부분입니다. ##### sung hoon Stayed 3 nights in Feb 2019 ### 8/10 Good #### Dr Dharma Mar 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nyaman dan damai Bagus dan bersih ##### Dr Dharma Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay Me and my family had a pleasant stay at this hotel. The staff were friendly and the breakfast was good. The rooms were also neat and clean. I would come back to this hotel again. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### R Jan 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Okay for one night The area is not the best. The breakfast can be better ##### R Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exulent stay no complaints had a great holiday Only complaint if you dont have transport its hard to get around ##### Verified traveller Stayed 4 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Alila Ubud. 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