Property amenity

Reviews of Best Western Plus McDonough Inn & Suites

2.5 out of 5
Best Western Plus McDonough Inn & Suites
805 Industrial Boulevard, McDonough, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews" "
Rating 8 - Good. 284 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Marie

Travelled with family, Business traveller
Disliked: Staff & service, amenities
The staff is not friendly and the customer service is poor
Stayed 4 nights in Apr 2024
Response from Guest Relations Management on Apr 24, 2024
Hi Marie! We apologize for the negative experience you encountered during your stay. Providing excellent customer service and friendly interactions with our guests are fundamental to our values, and we regret falling short of your expectations.Your feedback is valuable to us, and we will address your concerns with our team to ensure improvements are made in our service standards. Please know that this is not indicative of our usual level of service, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Thank you for your feedback.

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 15, 2024
Hi Judy! Thank you for your fantastic review and 5-star rating! We're delighted to hear that you had an all-around great experience during your stay with us. It's our goal to ensure each guest enjoys a seamless and enjoyable visit. We appreciate you taking the time to share your positive feedback and look forward to welcoming you back soon for another excellent experience. Thank you for choosing us for your stay!

4/10 Poor

Michael

Stayed 1 night in Apr 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bed and clean room and facility
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on Apr 4, 2024
Hi Edward,We're delighted to hear that you found our hotel's bed comfortable and your room and facilities clean during your stay. Providing a comfortable and clean environment for our guests is always a top priority for us. We appreciate your positive feedback and hope to welcome you back for another enjoyable experience in the future. Thank you for choosing to stay with us.

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the highway but a little run down
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 30, 2024
Hi Jill! Thank you for sharing your feedback with us. We're glad to hear that our hotel's proximity to the highway was convenient for your travels. However, we apologize if you found the property to be a little run down. Your satisfaction is important to us, and we take your comments seriously. We will review your feedback with our team to identify areas for improvement and ensure that our property meets the high standards our guests expect. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice, except for the cleaning staff, he just open our room before 11:00am at 10:30am without knocking the door or asking. He just said: Are you stay one more night?
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 30, 2024
Hi Lorraine! Thank you for your positive review, and we're glad to hear that overall, you had a nice experience during your stay. However, we sincerely apologize for the inconvenience caused by our cleaning staff's early entry into your room without proper notification. We understand the importance of privacy and respect for our guests' space, and we regret that this was not upheld during your stay. Rest assured, we will address this issue with our team to ensure that it does not happen again in the future. We appreciate your feedback, and we hope to have the opportunity to welcome you back for an even better experience next time.

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 30, 2024
Hi Deborah! Thank you for rating your experience with us a perfect 5 out of 5! We're delighted to hear that you had such a fantastic stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful experience in the future.

10/10 Excellent

MARK, lake st louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area, not too busy and great restaurant next door
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello MARK,We are delighted to hear you enjoyed our hotel's convenient location and the nearby restaurant. It's always our aim to provide a peaceful setting for our guests to relax and enjoy their stay. We hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2024
Response from Tyana(General Manager) on Mar 24, 2024
Hello Chris,thank you so much for your review and rating of our hotel. We appreciate you for choosing us for your lodging needs.

10/10 Excellent

Sandra

Travelled with family
Nice quaint place. Staff was friendly. The breakfast could have been better with a bigger variety.
Stayed 4 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Sandra,Thank you for your feedback. We're glad you enjoyed our friendly staff. We'll take your comments on breakfast into consideration for future improvements. Your input helps us enhance our guests' experience.

8/10 Good

Priscilla

Liked: Cleanliness
Disliked: Staff & service
It was ok
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Priscilla,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had great choices.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 15, 2024
Hi Carol! Thank you for your positive feedback! We're delighted to hear that you enjoyed the breakfast options during your stay. Providing a variety of delicious choices for breakfast is important to us, and we're thrilled that we could meet your expectations in this regard. We appreciate your kind words and the perfect rating! We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out to our team. We're here to ensure that your next stay with us is just as wonderful.

8/10 Good

Cynthia

Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Cynthia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and reception was nice at check in
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 8, 2024
Hi Jennifer! Thank you for your wonderful feedback! We're delighted to hear that you found our rooms to be nice and clean, and that you had a pleasant check-in experience with our reception team. Providing clean and comfortable accommodations, as well as friendly service, are top priorities for us, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

8/10 Good

Jess

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 7, 2024
Hi Jess! We appreciate your rating of 4 out of 5 and your feedback regarding your recent stay. It's great to hear that you had a positive experience overall. We are committed to continuously improving, and your insights help us in that endeavor. If there are any areas where you believe we could enhance our services, please feel free to share your thoughts. We look forward to the opportunity to welcome you back for an even more enjoyable stay.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and clean. there was handicap style toliet and shower which was nice.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 5, 2024
Hi Linda! Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent stay. We're glad to hear that you found your room to be spacious and clean. Providing a comfortable and well-maintained environment for our guests is a top priority for us, so it's rewarding to know that we succeeded in this regard. We're also pleased to hear that you appreciated the accessibility features in your room, including the handicap-style toilet and shower. Ensuring that all of our guests have a comfortable and convenient stay is important to us, and we're glad that these features enhanced your experience. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 Good

Vicky

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Vicky,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback to help us improve our services for the future. We hope to welcome you back soon for an even better experience!

10/10 Excellent

Carol, Cloverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet property. Beds were comfortable. Applebee's restaurant adjacent. Staff was very friendly. It's a basic hotel but fit our needs very well.
Stayed 5 nights in Feb 2024
Response from Guest Relations Management on Mar 1, 2024
Hi Carol! Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our property clean, quiet, and comfortable. Our team always aims to provide friendly and accommodating service to ensure our guests have a pleasant experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

8/10 Good

Emil

Pleasant employees
Stayed 1 night in Feb 2024
Response from Manager on Mar 1, 2024
Hello Emil,We appreciate your feedback on our pleasant employees. Our team strives to provide excellent service to all guests. Should you have any more feedback or questions, please feel free to contact us at your convenience.

10/10 Excellent

Mary, indianapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming place to rest after a busy day of travel!
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Mary,We're delighted to hear you found our hotel to be a welcoming haven during your travels. We strive to provide a comfortable stay for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

2/10 Terrible

Roger

Stayed 5 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Roger, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Rashard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 20, 2024
Hello Rashard,thank you so much for your stay and rating of our hotel. We appreciate you and your family for choosing us for your lodging needs. We look forward to any future stays that you book with us.

6/10 Okay

Tony

I booked my room from Monday-Saturday. The staff was very friendly and helpful. However a waterline broke on Thursday, so there was no running water in the entire hotel. No shower, toilet use, couldn’t brush my teeth, wash my face or hands. I was assured by staff that the water would be restored 1st thing Friday morning but it wasn’t. Then a nice young lady from the staff made an honest admission that it could be another day or so before water could be restored which caused me to immediately check out early and seek shelter elsewhere. (Note I’m from Florida) To their credit, I was not charged for Thursday nor was I penalized for canceling the remaining 2 days of my reservation. The situation quickly became very unsanitary for guests and staff alike. I witnessed a guest with a small child have to go out and purchase 5 gallons of water to survive the unsanitary conditions. The room was spacious but a little dated. The hotel is located right next to I-75 which makes the room very noisy and a bit unpleasant. After my unfortunate experience, I personally would never stay at this particular hotel again.
Stayed 6 nights in Feb 2024
Response from Guest Relations Management on Feb 19, 2024
Hi Tony! We sincerely apologize for the inconvenience and frustration you experienced during your stay with us. The situation with the waterline break is unacceptable, and we deeply regret the impact it had on your stay and the experience of our other guests. We understand how essential access to water is, and we're truly sorry for the inconvenience and discomfort caused by the lack of running water in the hotel. We appreciate your understanding as we worked to resolve the issue, and we're sorry that the restoration took longer than initially expected. We're grateful for your recognition of our staff's friendliness and helpfulness, and we apologize for the inconvenience caused by the noisy location of the hotel. Your feedback regarding the dated rooms and the noise from the nearby highway is appreciated, and we will use it to improve our accommodations and guest experience. Thank you for bringing these issues to our attention, and we're glad to hear that you were not charged for Thursday and that you were not penalized for canceling the remaining days of your reservation. We understand your decision to seek alternative accommodations given the circumstances, and we apologize for the inconvenience caused. We hope that you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a much-improved experience. If you do decide to give us another chance, please don't hesitate to reach out to us directly so that we can ensure your next stay is significantly better. Thank you again for your feedback, and we apologize once more for the unsatisfactory experience you had during your stay.

8/10 Good

Douglas, Petrolia

Liked: Cleanliness, staff & service
Noisy bathroom fan and squeaky bathroom door. Breakfast was very good.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Douglas,We appreciate your feedback on your recent stay with us. Your comments have been noted for our continuous improvement. Thank you for highlighting the positive experience you had with our breakfast offerings. We look forward to welcoming you back for another stay soon.

8/10 Good

Stanley

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Stanley, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Edelyne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Yes
Stayed 5 nights in Feb 2024
Response from Guest Relations Management on Feb 14, 2024
Hi Edelyne! Thank you for choosing Best Western Plus McDonough Inn & Suites for your recent stay, and for taking the time to provide us with your feedback. We appreciate your rating of 3 out of 5. We're glad to see that you had an overall satisfactory experience with us. However, we understand that there may have been areas where we could have improved to make your stay even better. Your feedback is important to us, and we would like to learn more about your specific concerns. Please feel free to reach out to us directly so we can address any issues and ensure that your future visits meet or exceed your expectations. Thank you again for your feedback and for choosing Best Western Plus McDonough Inn & Suites. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

William A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of rooms in relation to parking, at 70 I really enjoyed a room right by the exit to parking & ramp was great too! After a day on the road the staff was very welcoming and kind .
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 13, 2024
Hello Mr. William,thank you so much for your rating and your spectacular review of our hotel. We are glad that you enjoyed the new upgrades to the hotel like the ramp, and the location of your hotel room. We appreciate our wonderful guests like you, and hope to see you again in the future.

8/10 Good

Dale

Travelled with partner
The only thing that I can say wasn’t up to my expectations was the lady working the breakfast room. She was very rude and responded tersely to questions. There was no excuse for the way I saw her interact with a woman simply looking for the water. Everything else was fine. Clean. Could use a bit of paint and new room doors but it was fine for a one night stay.
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 13, 2024
Hello Dale,we appreciate your very specific feedback for our hotel. We use that information to coach employees to improve our guests experience, and also to make upgrades to our hotel. We hope to see you again in the future.

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. I can recommend it to people I know.
Stayed 13 nights in Jan 2024
Response from Tyana(General Manager) on Feb 13, 2024
Hello Ms. Leona,thank you so much for rating and review of our hotel. We appreciate you for choosing us for your lodging needs.

10/10 Excellent

Melisse

Travelled with family
Clean and convenient
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 12, 2024
Hello Melisse,thank you so much for the rating and review of our hotel. We appreciate your honesty, and look forward to any future stays that you book with us.

10/10 Excellent

Foreverme

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 12, 2024
Hello,thank you so much for your rating of our hotel. We appreciate you for choosing us for your lodging needs.

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast did not meet expectations nor match other BWP offerings in appearance
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello anne,Thank you for your feedback regarding our breakfast. We appreciate your comments and will share them with our team for further improvement. We apologize if our offerings did not meet your expectations on this occasion. We value your input and hope you will consider staying with us again in the future.

8/10 Good

Debora, LEWISVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on Feb 8, 2024
Hi Debora! Thank you for your rating and brief comment! We're glad to hear that you found your experience with us to be pleasant. If there are any specific areas where we can improve to make your next stay even better, please feel free to let us know. We value your feedback and look forward to welcoming you back in the future!

6/10 Okay

L&S

Liked: Cleanliness, staff & service
It was an average room with loud fan, hard pillows and uncomfortable bed. However, it was clean.
Stayed 1 night in Jan 2024
Response from Tyana(General Manager) on Feb 6, 2024
Hello,we apologize that our hotel did not meet your expectations. Thank you for your review.

8/10 Good

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tyana(General Manager) on Feb 6, 2024
Hello Patricia,thank you so much for your rating of your hotel. We appreciate you for choosing us for your lodging needs.

2/10 Terrible

julie

I left a pair of shoes in my room and when I called to check if they had been turned in the desk person said a pillow had been found but no shoes. So…. Did they not clean the room thoroughly or did someone keep the shoes?
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello julie,Thank you for bringing this to our attention. We apologize for any inconvenience caused. Our housekeeping team conducts thorough cleaning routines, and we have a strict lost and found procedure. However, we regret to inform you that no pair of shoes were reported as found in the room. It is possible that they may have been misplaced elsewhere. We encourage you to contact our hotel management directly to further address this matter.

8/10 Good

Abdul-Karim

Stayed 5 nights in Jan 2024
Response from Tyana(General Manager) on Jan 27, 2024
Hello Abdul-Karim,thank you so much for your rating of our hotel. We appreciate you and look forward to any future stays that you book with us.

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Guest Relations Management on Jan 25, 2024
Hi Charles! Thank you for choosing Best Western Plus McDonough Inn & Suites for your recent stay and for awarding us a perfect 5 out of 5! We are delighted to hear about your positive experience. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If there are specific elements of your stay that stood out to you, we would love to hear more about them. Your feedback helps us maintain the high standards we strive for. Once again, thank you for your kind review. We hope to have the pleasure of welcoming you back to Best Western Plus McDonough Inn & Suites for another outstanding stay in the future.

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
The staff was friendly and helpful. Facilities were clean and well maintained.
Stayed 1 night in Jan 2024
Response from Tyana(General Manager on Jan 23, 2024
thank you so much for the stellar rating and feedback for our hotel. We appreciate our efforts to offer great accommodations and customer service to all of our guests. We look forward to any future stays that you book with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very smooth and quick. The room is bright, clean, spacious and has a very pleasant scent.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello David,Thank you for your positive feedback on our smooth check-in process and the cleanliness and spaciousness of your room. We are pleased to hear that the ambiance with the pleasant scent added to your overall experience.

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tyana(General Manager) on Jan 19, 2024
Hello Glenn,thank you so much for the stellar rating for our hotel. We look forward to any future stays that you book with us.

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities
Loud people at 4am. Even the early morning employees coming in around 5:30 were loud. Will never stay there again or recommend it.
Stayed 1 night in Jan 2024
Response from Tyana(General Manager) on Jan 19, 2024
We apologize for the inconvenience that other guests caused you.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
Hotel was clean. The breakfast could have been a bit better, Pool was fun! I would stay here again.
Stayed 1 night in Dec 2023
Response from Tyana(General Manager) on Jan 19, 2024
Hello Sandra,thank you for your rating and review of our hotel. We appreciate you for choosing us for your lodging needs. We look forward to any future stays that you book with us.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Very clean and well presented, 2 very close restaurants within walking distance, nice free breakfast. My go to hotel whenever I go to Atlanta on business or pleasure.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 17, 2024
Hi Adam! Thank you for choosing Best Western Plus McDonough Inn & Suites for your recent stay, and for sharing your fantastic feedback. We are thrilled to receive your excellent 5 out of 5 rating. Your positive comments about our very friendly and welcoming staff are sincerely appreciated. It's heartening to know that you found our hotel very clean and well presented. We're delighted that you enjoyed the convenience of having two restaurants within walking distance and that our complimentary breakfast met your expectations. We are honored to be your go-to hotel whenever you visit Atlanta for business or pleasure. Your loyalty means a lot to us, and we look forward to providing you with consistently excellent service on all your future stays. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we can't wait to host you again!

10/10 Excellent

Williejaphus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes nice and clean rooms
Very clean rooms staff was great well most of them the breakfast lady could have been more hospitable / nice but overall very great hotel I enjoyed my stay
Stayed 7 nights in Jan 2024
Response from Tyana(General Manager) on Jan 16, 2024
Hello Mr. Brown,thank you so much for your stellar rating of our hotel. We appreciate the feedback as well, and will be sharing it with our staff to compliment and coach them on improvements that we can make. We look forward to any future stays that you book with us.

10/10 Excellent

Byung

Stayed 4 nights in Jan 2024
Response from Guest Relations Management on Jan 15, 2024
Hi Byung! Thank you for choosing Best Western Plus McDonough Inn & Suites and for the perfect 10 out of 10 rating! We are overjoyed to learn that your experience with us exceeded your expectations. Your satisfaction is our top priority, and we appreciate your positive feedback. Its guests like you that make our efforts worthwhile, and we look forward to the opportunity to host you again for another outstanding stay. If there's anything specific you enjoyed or any suggestions you may have, we'd love to hear more about your experience.

8/10 Good

Wenny

Stayed 3 nights in Dec 2023
Response from Manager on Jan 14, 2024
Hello Wenny,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad you enjoyed your time with us. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so polite and helpful.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 11, 2024
Hi Marjorie! Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to receive your perfect 5 out of 5 rating and appreciate your kind comments about our receptionist. We're delighted to hear that our receptionist was polite and helpful. Providing excellent service is our top priority, and it's rewarding to know that our team made a positive impression on your stay. If there's anything specific that stood out during your stay that you'd like to share or any preferences you have for future visits, please feel free to let us know. Safe travels and thank you for choosing our hotel!

10/10 Excellent

RK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Tyana(General Manager) on Jan 9, 2024
Hello,thank you for your stellar rating of our hotel. We appreciate you for choosing us for your lodging needs, and any time you are in the McDonough area, please stop by and see us.

8/10 Good

James

Stayed 1 night in Jan 2024
Response from Tyana(General Manager) on Jan 9, 2024
Thank you so much for choosing us for your lodging needs, and giving us a great rating. We look forward to any future stays that you book with us.