Extérieur

Quality Inn Greenwood Hwy 25 – Avis

2.5 out of 5
Quality Inn Greenwood Hwy 25
719 Bypass 25 NE, Greenwood, SC

Avis

6,2
Note de 10 – Excellent, d’après 34 avis sur 205." "
Note de 8 – Bien, d’après 53 avis sur 205." "
Note de 6 – Acceptable, d’après 43 avis sur 205." "
Note de 4 – Médiocre, d’après 32 avis sur 205." "
Note de 2 – Terrible, d’après 43 avis sur 205." "

6,0/10

Propreté

7,2/10

Service et personnel

5,4/10

Commodités

6,0/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
Bonne literie
Chambres grandes et bien équipées. Matelas et oreillers très confortables. Le personnel est très serviable: nous n'arrivions pas à faire fonctionner la douche ( aux USA, c'est souvent assez compliqué !), une femme de ménage est montée tout de suite pour nous montrer.

6/10 – Acceptable

James, Potosi

Voyage en famille
Points forts : État et installations de l’hébergement
The location was good. The staff wasn't very friendly. The breakfast choices were few.
Séjour de 3 nuits en mai 2024
CC - Guest Relations Manager a répondu le 7 mai 2024
Hi James. We're glad to hear that you found our location convenient. However, we apologize for any shortcomings in the friendliness of our staff and the limited breakfast choices during your stay. Providing friendly and attentive service is important to us, and we regret that we did not meet your expectations in this regard. Additionally, we appreciate your feedback regarding the breakfast options, and we will take it into consideration as we strive to improve our offerings for our guests. Your comments are invaluable to us, and we will use them to make necessary improvements to enhance the overall guest experience. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

2/10 – Terrible

Rachel

Séjour de 2 nuits en avril 2024
CC - Guest Relations Manager a répondu le 7 mai 2024
Hi Rachel. Thank you for leaving us a rating. I am sorry for any of your expectations that we might have failed to meet. We are always open to hear about the issues you have faced so we can get the chance to resolve it. We hope to hear from you and get another chance to better serve you in the future.

2/10 – Terrible

JL

Voyage d’affaires
Booked non smoking. Confirmation says non smoking. Expedia says non smoking. Quality inn says smoking and they can't do anything to help. And there smoking rooms are more than cigarettes.
Séjour de 3 nuits en mars 2024
MP - Guest Relations Manager a répondu le 31 mars 2024
Hello JL, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 – Médiocre

William

Voyage en famille, Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The term handicap accessible should mean more than a door wide enough to allow a wheelchair to pass through. Door to the bathroom opened into a bed preventing full opening. Shower had a ski ramp in the opening. Very unpleasant stay.
Séjour de 2 nuits en mars 2024
MP - Guest Relations Manager a répondu le 15 mars 2024
Hello William, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 – Terrible

Valdeglass

Séjour de 1 nuit en février 2024
MP - Guest Relations Manager a répondu le 26 févr. 2024
Helllo Valdeglass, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 – Terrible

Bianca

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Toilet was messed up. Saw a roach in the bathroom. Shower wall needed repair. Room has an unusual smell.
Séjour de 2 nuits en février 2024
MP - Guest Relations Manager a répondu le 21 févr. 2024
Hello Bianca, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 – Médiocre

Robert

Voyage d’affaires
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
MP - Guest Relations Manager a répondu le 21 févr. 2024
Hello Robert, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 – Excellent

Juan

Voyage en famille
Points faibles : Propreté
Encontre una cucaracha en la cama.
Séjour de 1 nuit en février 2024
MP - Guest Relations Manager a répondu le 6 févr. 2024
Hola Juan, Lamentamos mucho que hayas encontrado circunstancias e inconvenientes tan inusuales durante tu experiencia más reciente con nosotros, especialmente porque no pudimos abordar los problemas y malentendidos de inmediato. Gracias por informarnos sobre este asunto para que podamos asegurarnos de que ningún huésped futuro experimente el mismo inconveniente.

2/10 – Terrible

Dar

Séjour de 3 nuits en janvier 2024
MP - Guest Relations Manager a répondu le 10 févr. 2024
Hello Dar, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 – Médiocre

Veronica

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
I didnt have a comfortable nights rest
Séjour de 1 nuit en janvier 2024
MP - Guest Relations Manager a répondu le 20 janv. 2024
Hello Veronica, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 – Terrible

Takka

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nasty and dirty also baby roaches dust everywhere
Séjour de 1 nuit en janvier 2024
MP - Guest Relations Manager a répondu le 16 janv. 2024
Hello Takka, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 – Terrible

Christy

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
MP - Guest Relations Manager a répondu le 13 janv. 2024
Hello Christy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 – Bien

Devin

Séjour de 1 nuit en janvier 2024
MP - Guest Relations Manager a répondu le 13 janv. 2024
Hello Devin, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 – Excellent

Devin

Points faibles : Propreté
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 13 janv. 2024
Hello Devin, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 – Terrible

William

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The first room they put me in, which was supposed to be a non-smoking room, reeked of marijuana smell. The second room, although smelling fine, had uncleaned trash on the floor and cockroaches in the room.
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 3 janv. 2024
Hello William, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 – Bien

Derrick

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
MP - Guest Relations Manager a répondu le 31 janv. 2024
Hello Derrick, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 – Bien

Bennie

Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 20 janv. 2024
Hello Bennie, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

4/10 – Médiocre

Mirian

Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 1 janv. 2024
Hello Mirian, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 – Bien

Mirian

Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 1 janv. 2024
Hello Mirian, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 – Terrible

Tammy

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Yuck!
This was one of the dirtiest places I have ever stayed. The floors were so filthy the dog wouldn't even lay on them. There was gross stuff stuck to the wall in the shower, tv, phone, and most lamps did not work. It was Christmas Eve and there was not a lot of options or we would have left. Not a good stay at all.
Séjour de 3 nuits en décembre 2023
MP - Guest Relations Manager a répondu le 27 déc. 2023
Hello Tammy, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 – Bien

Bobby

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 27 déc. 2023
Hello Bobby, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Excellent

Tracey

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
I like the friendly staff
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 27 déc. 2023
Hello Tracey, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 – Terrible

Jennifer

Voyage avec des animaux de compagnie
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Nasty. Roaches. Drugs. Room was nothing like pictures on website. Walls very thin and i heard everything all night long. I will not be back. Run from this one. Only reason i stayed is i drove a long time to see family.
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 19 déc. 2023
Hello Jennifer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 – Terrible

Takka

Points faibles : Commodités, état et installations de l’hébergement
Seen Roaches the sink was dirty
Séjour de 2 nuits en décembre 2023
MP - Guest Relations Manager a répondu le 19 déc. 2023
Hello Takka, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 – Excellent

Maria, Riverhead

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 10 déc. 2023
Hello Maria, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 – Excellent

Georg

Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 10 déc. 2023
Hello Georg, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Excellent

Jamiee

Séjour de 1 nuit en novembre 2023
MP - Guest Relations Manager a répondu le 17 déc. 2023
Hello Jamiee, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 – Acceptable

Anne

Séjour de 1 nuit en novembre 2023
MP - Guest Relations Manager a répondu le 13 nov. 2023
Hello Anne, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 – Terrible

Thomas

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worst hotel experience I had!
I called the property at 930pm to tell them i would be arriving near midnight. The clerk told me no problem see you then. My wife and i arrived just before midnight after driving from south Florida. No clerk in the lobby and the lobby wide open. We called the phone number to the property no answer. We called Quality Inn customer service who then tried to contact someone at the property and no answer. We called hotels.com to getthem to help. They too tried calling all phone numbers associated with the property, and still no answer. A homeless manwas sleeping in a chair in the lobby we were there for an hour before we abandoned all hope of accessing our booked room and went to a different hotel. I have used hotels.com and have stayed at some sub par locations but this one takes the cake. I recommend you book elsewhere and don't waste your time with this location. In fact let me roccemend the Baymont by Windham that was more than accomadating to a travelling couple at 1am.
Séjour de 1 nuit en novembre 2023
MP - Guest Relations Manager a répondu le 13 nov. 2023
Hello Thomas, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bien

GARY

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Séjour de 1 nuit en novembre 2023
MP - Guest Relations Manager a répondu le 13 nov. 2023
Hello Gary, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 – Bien

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
MP - Guest Relations Manager a répondu le 10 nov. 2023
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 – Bien

Rita

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
clean and safe, carpet was outdated and ragged in places
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 31 oct. 2023
Hello Rita, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 – Bien

Courtney

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place. I always enjoy staying here.
Séjour de 2 nuits en octobre 2023
MP - Guest Relations Manager a répondu le 17 oct. 2023
Hello Courtney, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Excellent

Hugo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay!
Great stay as always!
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 14 oct. 2023
Hello Hugo, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 – Bien

Annette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 9 sept. 2023
Hello Annette, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 – Excellent

Guillermina

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great 👍
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 6 sept. 2023
Hello Guillermina, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

6/10 – Acceptable

Benjamin

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
unsatisfied
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 4 sept. 2023
Hello Benjamin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 – Excellent

Benito

Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 2 sept. 2023
Hello Benito, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Excellent

Carolina

Séjour de 2 nuits en août 2023
MP - Guest Relations Manager a répondu le 20 sept. 2023
Hello Carolina, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 – Terrible

Juan

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I rented a room for two of my employees. They were sent to two different rooms were the rooms were not clean 100% and I had a smell of marijuana inside of it.
Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 2 sept. 2023
Hello Juan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 – Terrible

Shivani

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
VERY BAD PROPERTY
Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 28 août 2023
Hello Shivani, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 – Médiocre

Bessy

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No me hacían la limpieza y era exagerado el ruido de las otras habitaciones, poco control ya que había anexado una noche más y no lo habían programado y me fueron a pedir la habitación
Séjour de 3 nuits en août 2023
MP - Guest Relations Manager a répondu le 12 août 2023
Hello Bessy, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 – Acceptable

Jessica

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Bath faucet was broken and running all night. PTAC units were set so you can never turn off the high pitch squeak. Inscence sticks and ash were scattered in front of the ac unit and the chair. And, the ac unit put out so much condensation that you walk thru the puddles just before walking down the slippery steps. Who decided to paint the concrete? It was so slippery on those steps.
Séjour de 1 nuit en juillet 2023
MP - Guest Relations Manager a répondu le 19 juill. 2023
Hello Jessica, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 – Bien

deanna

Séjour de 1 nuit en juillet 2023
MP - Guest Relations Manager a répondu le 16 juill. 2023
Hello Deanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 – Médiocre

Casey

Voyage en famille, Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Propreté, état et installations de l’hébergement
This motel says it's pet friendly. I paid the 15/night. It was me and my kids and our dog. My partner was meeting us later. Kids wanted to go to the pool and we were told you can't leave dogs unattended in room. The sign for the pool said no dogs in the pool, not the pool area. I got yelled at for having a dog in the pool area. I asked what am I supposed to do with my dog and he said "I don't know what to tell you". I ended up having to put my dog in the car so my kids could swim. The pool had bugs in it. The area surrounding the pool had junk all over the place. The least of their concerns should be my dog. The room also only had tiny towels. The hot water ran out and the shower and sink drains got clogged and wouldn't drain very well. There was a fishy odor coming from them as well. I won't stay here again. I did like that it's beside a pizza place that we enjoyed thoroughly. The price does reflect the experience so I'll keep that in mind next time.
Séjour de 2 nuits en juin 2023
MP - Guest Relations Manager a répondu le 13 juin 2023
Hello Casey, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 – Bien

Charles

Séjour de 1 nuit en juin 2023
MP - Guest Relations Manager a répondu le 13 juin 2023
Hello Charles, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 – Bien

Alex

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place
Remodeled this last year and still looking good! Great breakfast too!
Séjour de 1 nuit en juin 2023
MP - Guest Relations Manager a répondu le 9 juin 2023
Hello Alex, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 – Acceptable

Stephen

Voyage en famille
Points forts : Service et personnel
You get what you get for this price. Nobody swept our room. There were pills on the floor.
Séjour de 1 nuit en mai 2023
MP - Guest Relations Manager a répondu le 20 mai 2023
Hello Stephen, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 – Acceptable

Loretta J

Séjour de 2 nuits en mai 2023
MP - Guest Relations Manager a répondu le 20 mai 2023
Hello Loretta, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.